Training Solutions to Meet Your Needs

Carquest Technical Institute (CTI) and Worldpac Training Institute (WTI) provide world-class training to automotive service professionals. CTI and WTI teams work closely together to develop and deliver technical and business management training to shop owners, service advisors, service managers, and technicians. The CTI+WTI training advantage combines industry-leading instructors, premium and relevant course content, and training that supports best practices. We offer In-Person Instructor-Led Training, In-Person Virtual Training via our Virtual Classroom and Self-Paced Online Training solutions to meet your busy schedule and needs.

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51 Results Found

Effective Electrical Troubleshooting: Digital Storage Oscilloscope Setup & Operation.

Sessions: 07/22/2024 | 6PM - | 10PM EST

Location: 2255 Oakland Rd, Dover, PA, 17315

Duration: 4 hrs

Type: ILT

Class Code: EET-4200-4

Instructor: Tim Iezzi

The Digital Storage Oscilloscope (DSO) is fast becoming a primary tool for the automotive diagnostic technician. The setup and operation of the DSO is presented so that a technician can take advantage of the tool’s many features. Learn to set up the DSO to acquire a correct waveform, store it for future reference, and interpret the waveform for diagnostic purposes. Voltage settings, time base and triggering techniques are covered so that any signal may be displayed and analyzed accurately and efficiently. If you are considering buying or already own a scope, this class will provide information that will allow you to confidently use a DSO to aid in your diagnostic process.

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Conquering Network Diagnostics

Sessions: 07/22/2024 | 7PM - 9PM MST 07/24/2024 | 7PM - 9PM MST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: EET-6000-4VC

Instructor: Todd Doty

This class coves modern vehicle network operation and how to efficiently diagnose them using common tooling. The overwhelming majority of network related issues do not require decoding of individual packets of data. It is important to understand how a network exchanges information, but a deep dive into the bits. bytes, nibbles and ticks of each network is not needed to repair the vehicle. Knowledge of the network type, the expected voltage levels, and the layout of the network wiring to the modules can provide us with enough information to gain diagnostic direction. At that point, we can use our available tooling to determine the root cause of the problem. Topics Include: • Understanding common automotive networks and where to get help if we don’t understand them • Discuss OE and aftermarket scan tool communication benefits and challenges • Developing a logical diagnostic approach using service information and our own tooling • Understanding diagnosis through communication related case studies

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Effective Electrical Troubleshooting: Modern Electronics Foundations

Sessions: 07/22/2024 | 7PM - 9PM PST 07/24/2024 | 7PM - 9PM PST 07/29/2024 | 7PM - 9PM PST 07/31/2024 | 7PM - 9PM PST

Location: Virtual

Duration: 8 hrs

Type: ILT

Class Code: EET-2001-8VC

Instructor: Cliff Shenkel

<font color="Red"> <br><b> Other Info </b><br>Heil Moderator</font><Br> <br>With the introduction of increasingly complex electronics on late model vehicles, it has become critically important to maintain a strong understanding of circuit operation and testing. Have you ever been curious about the reason that Ohm’s law works in some cases, but not others? Have you ever considered the practical application of Kirchhoff’s laws? This class will address foundational concepts relating to voltage, current, resistance, and power as well as the effects of capacitance and inductance on circuit operation. Additionally, time-saving testing techniques will be highlighted along with tool usage. This is an interdisplinary class dealing with all types of test equipment ranging from test lights and ohmmeters to lab scopes and megohmmeters. This is not a math class. All laws introduced will be done with the intention of practical application in vehicle diagnostics.

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Virtual Classroom: Pressure Waveform Acquisition & Analysis From the Inside Out

Sessions: 07/22/2024 | 7PM - 9PM MST 07/24/2024 | 7PM - 9PM MST 07/29/2024 | 7PM - 9PM MST 07/31/2024 | 7PM - 9PM MST

Location: Virtual

Duration: 8 hrs

Type: ILT

Class Code: AD-3000-8VC

Instructor: Andrew Gibson

Technicians with a good understanding of labscopes and engine mechanical operation can learn to leverage the power of pressure transducers in their diagnostic routine by attending this course. Pressure waveform readings from the intake manifold, combustion chamber, and the exhaust stream can provide a wealth of information that can make difficult problems easy to find. We will cover absolute and delta transducers and explain the characteristics and benefits of each. The diagnostic approach will be demonstrated using real world-examples and actual case studies. Students will complete the course with the confidence to invest in the tooling needed to perform pressure testing and analysis to improve their accuracy and efficiency.

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Effective Electrical Troubleshooting: Digital Storage Oscilloscope Application & Testing

Sessions: 07/23/2024 | 6PM - | 10PM EST

Location: 2255 Oakland Rd, Dover, PA, 17315

Duration: 4 hrs

Type: ILT

Class Code: EET-4201-4

Instructor: Tim Iezzi

This course presents practical application of digital storage oscilloscope (DSO) techniques. Appropriate testing methods of major automotive systems including: fuel, ignition, charging/starting and engine mechanical will be presented. Each system will be approached with the following questions: • What am I working on/how does it work? • What questions do I need answers to for effective analysis? • What DSO technique can I use to obtain those answers? • What results should I expect?

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ATV: ADAS Best Practices

Sessions: 07/23/2024 | 7PM - 9PM EST 07/25/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: ATV-6002-4VC

Instructor: Rich Falco

Advanced driver assist systems (ADAS) faults come in a variety of forms. Component failure, networking problems and calibration failures are at the top of the list. This class will explore ADAS best practices and the analytic process used to solve these problems efficiently. Learn how these systems can be effectively serviced and repaired using an understanding of the technology, strong foundational skillsets and current service information. Topics include: • Current tooling to set calibration targets correctly • Utilization of current service information • Common environmental causes of calibration failures • The analytic process • Examples of common failures and corrections

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Coolant System: Operation & Service

Sessions: 07/23/2024 | 7PM - 9PM EST 07/25/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: ENG-3010-4VC

Instructor: Joe Shirkey

<font color="Red"> <br><b> Other Info </b><br>Coyler Mod</font><Br> <br>The automotive cooling system has gone through many design changes throughout the years. Metallurgy in the engine, radiators, water pumps and thermostats have all advanced. Many systems use multiple water pumps, multiple thermostats and some thermostats are electronically controlled. Electric water pumps are controlled by the powertrain control module to vary the flow. Many more coolant types exist today than ever before making coolant identification and coolant testing difficult. Coolant heaters have been added to some hybrid and electric vehicles to warm the high voltage battery up in cold conditions and coolant chillers have been added to cool the battery down in hot conditions. Cooling system bleeding techniques vary between manufacturers and models. It’s time to bring cooling system training in your shop. Topics in this course include: Coolant chemistry Coolant inspection and testing Coolant system service Water pump variants and flow control Heat exchanger operation Multi loop systems Cooling fan control

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Mastering The Trifecta Of Success: Time, Technicians, and Productivity

Sessions: 07/24/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 2 hrs

Type: ILT

Class Code: ABM-0102

Instructor: Greg Marchand

Time, technicians, and productivity: these three pillars hold the key to your business's triumph. Time is not just a resource—it's what you sell, what your technicians produce, and it's limited. Effective time management, strategic selling, and meticulous care are essential. Technicians are the lifeblood of your production and the source of your revenue. However, without proper management, time loses its true value. Overcoming challenges such as motivation, skill sets, communication, and workmanship becomes paramount when harnessing the potential of your technicians. But it doesn't end there—time and technicians must be symbiotically managed. This is where productivity enters the stage, linking your technicians and time together. With time being a finite resource, maximizing each technician's productivity is crucial for your shop to reach its full earning potential. Unveiling the secrets of this intricate balancing act is no easy feat, nor is it intuitive. That's why we invite you to join our enlightening class, where we delve into the art of maximizing production while effectively managing customer time, technician time, and service counter time. Learn the strategies, techniques, and insights that will propel your business to new heights of profitability and efficiency. Don’t let these invaluable assets slip through your fingers. Enroll now and master the art of optimizing time, unleashing your technicians' potential, and supercharging productivity. Success awaits!

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Desarrollando Estrategias de Diagnostico para Sistemas de Encendido

Sessions: 07/29/2024 | 7PM - 9PM EST 07/31/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: ILT-1301SPVC

Instructor: Gustavo Algozain

Los sistemas de ignicion modernos son cada vez mas dificiles de diagnosticar. Este curso proporciona el conocimiento para realizar un analisis profundo de los sistemas de ignicion utilizando un osciloscopio digital con capacidad de almacenamiento. Vamos a discutir el diagnostico de los sistemas de ignicion primario y secundario. Patrones normales seran utilizados para discutir la teoria del sistema de ignicion , lo que permite al tecnico poder identificar los problemas utilizando la forma de la onda. Patrones de vehiculos con problemas en el sistema de ignicion seran utilizados como ejemplos para explicar los diferentes fallos del sistema basandonos en la teoria de operacion.

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Gasoline Direct Injection: Essential Operation & Testing

Sessions: 07/30/2024 | 7PM - 9PM EST 08/01/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: GDI-4201-4VC

Instructor: John Gillespie

Gasoline direct injection is rapidly being adopted by most vehicle manufactures in an attempt to meet more stringent CAFÉ and EPA emissions standards. This course covers the commonly used components of a GDI system and makes their function and operation easy to understand. Learn how GDI fuel injector function and control differs from older PFI systems. Explore case studies which illustrate how high pressure fuel pump function and timing affects engine performance. This course is intended for working technicians as well as customer facing personnel who would like to improve their communication skills regarding gasoline direct injection systems and their potential problems.

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Hybrid & Electric Vehicle Service: An Introduction

Sessions: 07/30/2024 | 7PM - 9PM EST 08/01/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: ATV-6220-4VC

Instructor: David Patrick

Technicians may find themselves at a disadvantage when faced with new and ever-changing vehicle technology without the foundational knowledge of hybrid and electric vehicles. Some technicians are uncertain of the safety hazards that may exist during repair. This course explains the most current safety regulations, tools and procedures of servicing hybrid vehicles. Topics include: Identifying hybrid vehicle configurations Understanding electric vehicle charging classifications Proper safety practices and vehicle safety systems Interlock circuit operation Analysis of high-voltage relay operation High-voltage batteries and predicting failures using test equipment or scan data The need for high-voltage battery maintenance and corrective procedures

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Introduction to Keys & Immobilizer Systems

Sessions: 07/30/2024 | 7PM - 9PM CST 08/01/2024 | 7PM - 9PM CST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: EET-5030-4VC

Instructor: Glenn Young

Vehicle security systems are considered by most technicians to be overly complex and difficult to repair. We will explore some solid foundations of how vehicle security works, how each OE implements the systems and how to effectively approach diagnosis, key production, copying, and key registering/programming. We talk about PINs, NASTF, and tools, as well as current industry challenges. Topics include: • Security system operation • Fob communication and programming • VSP requirements • OEM vs. Aftermarket tools

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Telephone Toolbox

Sessions: 07/31/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 2 hrs

Type: ILT

Class Code: ABM-0103

Instructor: Greg Marchand

Boost your team's phone prowess with "Telephone Toolbox," a dynamic two-hour workshop program designed specifically for service advisors in the automotive repair industry. This intensive session hones essential telephone skills to elevate customer service and sales to the next level. From delivering polished greetings to navigating price-sensitive negotiations and handling and holds smoothly—every aspect of the call is an opportunity to impress and retain customers. Your staff can expect to effectively close calls, sell services, and manage follow-ups to keep customers coming back. By the end of this workshop, your service advisors will not only enhance customer satisfaction but also contribute significantly to your shop's success. Equip your team with the confidence to turn every call into a win.

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Effective Electrical Troubleshooting: Digital Storage Oscilloscope Setup & Operation

Sessions: 08/05/2024 | 7PM - 9PM MST 08/07/2024 | 7PM - 9PM MST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: EET-4200-4VC

Instructor: Todd Doty

The Digital Storage Oscilloscope (DSO) is fast becoming a primary tool for the automotive diagnostic technician. The setup and operation of the DSO is presented so that a technician can take advantage of the tool’s many features. Learn to set up the DSO to acquire a correct waveform, store it for future reference, and interpret the waveform for diagnostic purposes. Voltage settings, time base and triggering techniques are covered so that any signal may be displayed and analyzed accurately and efficiently. If you are considering buying or already own a scope, this class will provide information that will allow you to confidently use a DSO to aid in your diagnostic process.

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Essential EVAP Diagnostics - Part 1

Sessions: 08/05/2024 | 7PM - 9PM EST 08/07/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: ILT-1315VC

Instructor: John Gillespie

Evaporative Emission Systems can be difficult to properly diagnose. In Part 1 of the 2 part series on EVAP, we will cover the essential theory of fuel vapor storage systems and their design characteristics. With an emphasis on the more complicated systems such as those from Honda and Toyota, CTI will give you the information you need to understand the on-board diagnostic logic. CTI will provide must have diagnostic insight to allow any technician to use the tools available to quickly and accurately diagnosis the most stubborn DTCs from the largest leaks to the smallest intermittent leaks. Learn tips and techniques for using smoke machines and other pressurizing equipment.

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Toyota Platforms: Operation and Diagnosis

Sessions: 08/06/2024 | 7PM - 9PM EST 08/08/2024 | 7PM - 9PM EST 08/13/2024 | 7PM - 9PM EST 08/15/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 8 hrs

Type: ILT

Class Code: TOY-2520-8VC

Instructor: Brian Ward

This class is geared toward the technician with an established background in general engine management, network, electrical and body system operation and diagnosis. The class will focus on using the tools, service information and techniques provided by Toyota to service their systems. The availability and use of specific features, information and tips in diagnosis and repair that are unique to Toyota is the focus of the course. Application of special tests, specific data PIDs and signal information are all designed to save time. Topics include: • TechStream Lite Usage and Data Analysis • TIS Toyota Information System • Repair Manual Navigation • Key Documents • Wiring Diagram Features and Use • Powertrain Management • Networking Operation and Tips • Other Vehicle Systems and Components • New Technologies

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Wide Band Air Fuel Ratio Sensors

Sessions: 08/06/2024 | 7PM - 9PM MST 08/08/2024 | 7PM - 9PM MST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: ILT-1103-4VC

Instructor: Todd Doty

Well over 20 years ago vehicle manufacturers began to utilize a more accurate sensor for the measurement of exhaust gas oxygen concentration. It took many years for the new Wide Band Air Fuel Ration sensor technology to become a mainstream component and now they are failing. This course will provide the knowledge necessary to properly identify and diagnose fuel system issues in systems using these sensors. Diagnosing AFR signals can be tricky and your instructor will show you the best way to obtain a clean usable signal trace so that comparisons with the scan data can be made. If you struggle to properly diagnose these AFR sensors or just want clarification on their operation this is another class you just can't afford to miss.

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Automotive HVAC Update

Sessions: 08/12/2024 | 7PM - 9PM CST 08/14/2024 | 7PM - 9PM CST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: HVAC-4000-4VC

Instructor: Tom Smith

This HVAC Update class is designed to familiarize the shop and technicians with the current state of A/C service. While it is not designed as a complete A/C refresher course it touches on many foundations from previous courses and adds current information regarding new technologies, diagnostic techniques and the critical nature of HVAC systems today. Who should attend? Both technicians and customer service personnel. Topics include: • Current equipment standards and how to verify capabilities. • The future with R-1234yf and how it will impact the service bays and customer satisfaction. • Real information on safety with new refrigerants. • Changes in leak detection and how to verify equipment operation. • A thorough review of the new service process and machines including video demonstrations. • A review of testing practices with added tools and techniques to save time and increase accuracy.

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Essential EVAP Diagnostics - Part 2

Sessions: 08/12/2024 | 7PM - 9PM EST 08/14/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: ILT-1316VC

Instructor: John Gillespie

In Part 2 of the EVAP series, we will take an in depth look at the various Key-Off EVAP systems. With the ever tightening emission standards the EPA is cracking down on may pollutants including hydrocarbons. EVAP systems are designed to limit the amount of hydrocarbon emissions and the on-board diagnostic software is tasked with evaluating the ability of the EVAP system to contain hydrocarbons. Trying to diagnose system integrity down to .010" is posing significant challenges for the engineers. Key-Off EVAP systems are designed to allow diagnostics to the 010" level by eliminating fuel slosh which is a by-product of engine running testing as covered in this series. In this Course, CTI will show how to diagnose these Key-Off systems which can be as simple as a software change to a full hardware package including vacuum and electric pressurizing pumps.

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Los Puntos Esenciales del Arranque y Carga Automotriz

Sessions: 08/12/2024 | 7PM - 9PM EST 08/14/2024 | 7PM - 9PM EST 08/19/2024 | 7PM - 9PM EST 08/21/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 8 hrs

Type: ILT

Class Code: ILT-1206SPVC

Instructor: Gustavo Algozain

El diagnóstico de las baterías , arrancadores y alternadores ahora incluyen herramienta de análisis y pruebas de capacidad , junto con las habilidades electrónicas esenciales que debe poseer. Este curso se centra en primer lugar en las habilidades esenciales electrónicos de control de la batería, arranque y alternador seguido de una revisión de partida computarizada actual y carga tecnologías de sistemas . El curso también enseña un proceso de diagnóstico detallado para diagnosticar y reparar estos sistemas complejos comunes.

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Proper Maintenance of Gasoline Fueled Vehicles

Sessions: 08/12/2024 | 7PM - 9PM CST 08/14/2024 | 7PM - 9PM CST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: MNT-2010-4VC

Instructor: Glenn Young

One of the most misconceived ideas of modern vehicles is that they are maintenance free. Although modern vehicles, in some cases, may require much less frequent routine maintenance than older vehicles, they are far from maintenance free. As automotive technology continues to advance, some maintenance services previously required with earlier technology may be eliminated or reduced, however in many cases, maintenance becomes more critical for these advanced systems. Topics in this class include: • Fluid condition inspection and testing • Maintenance intervals • Service practices • Accessory drive systems • Cooling system hardware • Filtration inspection and service • Carbon issues

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Hybrid & Electric Vehicle (EV): Inspection & Maintenance

Sessions: 08/13/2024 | 7PM - 9PM EST 08/15/2024 | 7PM - 9PM EST 08/20/2024 | 7PM - 9PM EST 08/22/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 8 hrs

Type: ILT

Class Code: ATV-6224-8VC

Instructor: David Patrick

The Hybrid and EV vehicle segment is the fastest growing market in North America. While there are many safety issues that need to be addressed when servicing hybrids and EVs, the reality is there are only a few services that require factory tools or access to high voltage components. Hybrid vehicles have internal combustion engines that need oil changes, ignition service and cooling services. They all have brake and suspension systems, along with battery and HV cooling systems, tires and drivetrain fluid services. This course covers the unique issues you will find on the most popular HEV/BEV vehicles. Topics include: • Service safety • Driver controls and instrumentation • Engine and transmission maintenance • Brake, steering and suspension services • HVAC services • Unique OE specific procedures

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Diagnostic Application of DIN Schematics

Sessions: 08/14/2024 | 6PM - | 10PM EST

Location: 521 Butler Farm Road, Hampton, VA, 23666

Duration: 4 hrs

Type: ILT

Class Code: EET-3504-4

Instructor: Scott Hicks

European DIN wiring schematics, commonly used by Volkswagen and Audi, are very different than most schematics used on domestic vehicles. They can be a challenge for many technicians but understanding DIN unlocks powerful information hidden in that format. This class will give technicians a better understanding of the DIN format and allow them to practice their use in class for diagnostic purposes. Topics include: • Understanding symbols • Understanding DIN numbering standards • Understanding tracks • Utilizing the legend • General DIN navigation rules • Application of DIN wiring for diagnosis • In-class DIN wiring exercises applied to common problems using provided wiring PDFs

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Effective Electrical Troubleshooting: Diagnostic Application of Wiring Schematics

Sessions: 08/14/2024 | 7PM - 9PM EST 08/15/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: EET-3502-4VC

Instructor: Brandon Steckler

This course guides technicians through the effective use of wiring schematics as a diagnostic tool. Learn to combine schematics, circuit operation information, and power flow techniques along with applied circuit principles to diagnose problems quickly and accurately. Find electrical faults fast by recognizing the characteristics of shorts, opens, and high resistance circuit problems. Learn the most effective tools and techniques to use for a given fault. During this interactive course, students will use selected schematics to diagnose assigned circuit problems and conditions.

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Effective Electrical Troubleshooting: Diagnostic Application of Wiring Schematics

Sessions: 08/15/2024 | 6PM - | 10PM EST

Location: 521 Butler Farm Road, Hampton, VA, 23666

Duration: 4 hrs

Type: ILT

Class Code: EET-3502-4

Instructor: Scott Hicks

This course guides technicians through the effective use of wiring schematics as a diagnostic tool. Learn to combine schematics, circuit operation information, and power flow techniques along with applied circuit principles to diagnose problems quickly and accurately. Find electrical faults fast by recognizing the characteristics of shorts, opens, and high resistance circuit problems. Learn the most effective tools and techniques to use for a given fault. During this interactive course, students will use selected schematics to diagnose assigned circuit problems and conditions.

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Effective Electrical Troubleshooting: Stop-Start Technologies

Sessions: 08/19/2024 | 7PM - 9PM PST 08/21/2024 | 7PM - 9PM PST 08/26/2024 | 7PM - 9PM PST 08/28/2024 | 7PM - 9PM PST

Location: Virtual

Duration: 8 hrs

Type: ILT

Class Code: EET-5000-8VC

Instructor: Cliff Shenkel

Many vehicles are now being engineered with Stop-Start technology. Implementing automated stop-start technology in today’s vehicles is a cost-effective way to improve fuel economy and reduce emissions without affecting consumer acceptance. A Stop-Start system operates by cutting off the engine when the vehicle comes to a complete standstill, and automatically re-starts the engine when the driver releases the brake pedal. This operating strategy is often utilized in full hybrid-electric vehicles that have powerful electric systems, but is becoming more popular in non-hybrid vehicles that use traditional starter/battery configurations. We will cover manufactures using stop-start technology, dual battery and robust starter motor technologies, common components found on each system, diagnostic evaluation and repair methods and review important best service practices to handle working on vehicle's equipped with Stop-Start systems.

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Modern Diagnostic Routines - Cylinder Pressure Analysis

Sessions: 08/19/2024 | 7PM - 9PM MST 08/21/2024 | 7PM - 9PM MST 08/26/2024 | 7PM - 9PM MST 08/28/2024 | 7PM - 9PM MST

Location: Virtual

Duration: 8 hrs

Type: ILT

Class Code: ILT-1415VC

Instructor: Andrew Gibson

With so many differing ways to diagnose driveability problems, how do you decide which procedure will yield the most information? CTI's newest Diagnostic Series, Modern Diagnostic Routines, will explore the latest information gathering techniques purpose built with speed and accuracy in mind. The first course in this series will provide you with procedures you can use to gain the most usable knowledge regarding cylinder pressures from your pressure transducer. Seasoned pros and those new to pressure transducers will all benefit from the wealth of knowledge this course will provide as your CTI instructor shows you how to use pressure mapping with captures from any brand of lab scope.

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Conquering Network Diagnostics

Sessions: 08/20/2024 | 7PM - 9PM EST 08/22/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: EET-6000-4VC

Instructor: Rich Falco

This class coves modern vehicle network operation and how to efficiently diagnose them using common tooling. The overwhelming majority of network related issues do not require decoding of individual packets of data. It is important to understand how a network exchanges information, but a deep dive into the bits. bytes, nibbles and ticks of each network is not needed to repair the vehicle. Knowledge of the network type, the expected voltage levels, and the layout of the network wiring to the modules can provide us with enough information to gain diagnostic direction. At that point, we can use our available tooling to determine the root cause of the problem. Topics Include: • Understanding common automotive networks and where to get help if we don’t understand them • Discuss OE and aftermarket scan tool communication benefits and challenges • Developing a logical diagnostic approach using service information and our own tooling • Understanding diagnosis through communication related case studies

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Engine Technology: Modern Engine Condition Testing

Sessions: 08/20/2024 | 7PM - 9PM CST 08/22/2024 | 7PM - 9PM CST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: ENG-3001-4VC

Instructor: Tom Smith

Evaluating engine mechanical condition in today’s vehicles requires much more than a compression gauge. Learn how to test more than just the engine’s ability to seal. The ability to move more air, control camshaft position, disable and enable cylinders, and provide equal cylinder contribution is an essential part of every modern engine design. This class will present efficient and accurate ways to analyze modern engine condition. Learn how to save time by using oscilloscope, scan data, pressure transducers, and specialized software to determine the mechanical health of an engine quickly and easily.

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Scan Tool Academy Applied Functionality

Sessions: 08/20/2024 | 7PM - 9PM PST 08/22/2024 | 7PM - 9PM PST 08/27/2024 | 7PM - 9PM PST 08/29/2024 | 7PM - 9PM PST

Location: Virtual

Duration: 8 hrs

Type: ILT

Class Code: STA-2506-8VC

Instructor: Adam Robertson

Scan Tool Academy: Applied Functionality (Module 2) will continue to explore the modern scan tool where Module 1 left off. Topics will include additional functionality on the manufacturer specific sides of the tools. It will include both professional level aftermarket as well as manufacturer developed tools. The capabilities of the tools to display, graph, arrange, and store/save data will be covered. The selection of PIDS for evaluating a failure will be demonstrated. Special tests such as all module scans, health checks, network test, system tests, and active controls will be covered to include how they are useful in diagnosis. Functionality for module setup, configuration, and option setting will be covered. The majority of this class will be focused on powertrain and transmission applications. Additional topics will include the use of triggers and automated captures and how they can be useful tools during diagnosis. In Module 2 we will: • Learn to apply graphing and recording techniques. • Evaluate network wide DTCs and communication issues. • Feature active tests not available in Global. • Explore setup and adaptive functions. • Refine the use of triggers and automated recording for diagnostic use.

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Sistemas para Monitorear la Presión de las Llantas

Sessions: 08/26/2024 | 7PM - 9PM PST 08/28/2024 | 7PM - 9PM PST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: TPMS-2016-4SPVC

Instructor: Roberto Ibarra

Control de la presión de la llanta sistemas-han sido-en uso durante más de una década. Problemas con los sistemas de tesis son ahora comunes en el taller de reparaciones del mercado de accesorios. Esta carrera abarca el intercambio de sistemas de monitoreo de presión de neumáticos incluyendo: nueva tecnología de sensores, sensores programables, sensores de reemplazos y de las herramientas necesarias para servir a los sistemas de tesis.

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Light Duty Diesel: Exhaust Aftertreatment Systems

Sessions: 08/28/2024 | 7PM - 9PM EST 09/02/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: LDD-3005-4VC

Instructor: Rich Falco

Since 2007, all light duty diesel vehicles sold in the United States are equipped with an exhaust aftertreatment system of some type. Those technologies can include diesel oxidation catalysts, NOx catalysts, diesel particulate filters, selective catalyst reduction using diesel emissions fluids, or any combination of these subsystems. This class will present the operation and design of these complex systems along with techniques for effective diagnosis. Skills and knowledge from this class cannot only be applied to today’s pickups and vans, but also diesel equipped cars.

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Application of Electrical Test Tools

Sessions: 09/09/2024 | 7PM - 9PM MST 09/11/2024 | 7PM - 9PM MST 09/16/2024 | 7PM - 9PM MST 09/18/2024 | 7PM - 9PM MST

Location: Virtual

Duration: 8 hrs

Type: ILT

Class Code: EET-3001-8VC

Instructor: Andrew Gibson

Understanding electricity and electrical circuits is becoming the ultimate quest for the future automotive technician. A good electrical foundation is not only a bonus, as in the past, but a necessity in the future. Nothing will solidify the demand for a technician’s skills in the future job market like electrical savvy. Understanding what methods work, what tools are available and what test to perform will make every technician more valuable and profitable for many years to come. Electricity, for the most part, is unseen. We will explore the tools that enable us to visualize what is happening on a circuit. With the right tool, a technician can predict the outcome of a circuit and compare the measurements obtained during testing to the expected values. As simple as that sounds, it gets complicated when how the tool is testing the circuit is not properly understood. In this class, we will explore both normal and faulted circuits and demonstrate proper electrical tool application.

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Engine Technology: Modern Engine Condition Testing

Sessions: 09/09/2024 | 7PM - 9PM EST 09/11/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: ENG-3001-4VC

Instructor: Brian Mann

Evaluating engine mechanical condition in today’s vehicles requires much more than a compression gauge. Learn how to test more than just the engine’s ability to seal. The ability to move more air, control camshaft position, disable and enable cylinders, and provide equal cylinder contribution is an essential part of every modern engine design. This class will present efficient and accurate ways to analyze modern engine condition. Learn how to save time by using oscilloscope, scan data, pressure transducers, and specialized software to determine the mechanical health of an engine quickly and easily.

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Introduction to Keys & Immobilizer Systems

Sessions: 09/10/2024 | 6PM - | 10PM EST

Location: 2179 S Queen St., York, PA, 17402

Duration: 4 hrs

Type: ILT

Class Code: EET-5030-4

Instructor: Tim Iezzi

Vehicle security systems are considered by most technicians to be overly complex and difficult to repair. We will explore some solid foundations of how vehicle security works, how each OE implements the systems and how to effectively approach diagnosis, key production, copying, and key registering/programming. We talk about PINs, NASTF, and TOOLS! As well as current industry challenges. Topics include: • Security system operation • Fob communication and programming • VSP requirements • OEM vs. Aftermarket tools

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Automotive HVAC Systems: Automatic Temperature Control Diagnostics

Sessions: 09/17/2024 | 7PM - 9PM EST 09/19/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: HVAC-3002-4VC

Instructor: John Gillespie

Advances in Automatic Temperature Control technology requires that diagnostic techniques advance with it. This class will build upon an understanding of ATC operation and apply skills that include service information application, scan tool use, meter and oscilloscope techniques, and network diagnostics. Many of the techniques taught in this class can also be applied to electronic manual climate control systems. Objectives of the course include: • Diagnostic Strategy • Focus behind the firewall • Identify and utilize specific scan tool PIDs • Perform initialization as required by the system • Perform pinpoint tests with a meter or oscilloscope • Analyze networking issues • Verify post-repair operation

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Current Probe Revisited

Sessions: 09/23/2024 | 7PM - 9PM EST 09/25/2024 | 7PM - 9PM EST 09/30/2024 | 7PM - 9PM EST 10/02/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 8 hrs

Type: ILT

Class Code: ILT-1210-8VC

Instructor: David Patrick

Using amperage waveforms to diagnose electrical circuits is certainly not new. Technicians are routinely faced with the need to utilize an inductive amp probe to measure current. Proper diagnosis depends on not only operational knowledge of the amp probe, but a thorough understanding of the circuit being measured. In this course, CTI will revisit tips and techniques we have discussed in many of our diagnostic courses as well as introduce new techniques such as using a micro amp probe to diagnose circuits such as reference voltage and wide band air/fuel sensors.

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Advanced PicoScope Functionality

Sessions: 09/24/2024 | 7PM - 9PM MST 09/26/2024 | 7PM - 9PM MST 10/01/2024 | 7PM - 9PM MST 10/03/2024 | 7PM - 9PM MST

Location: Virtual

Duration: 8 hrs

Type: ILT

Class Code: AD-6020-8VC

Instructor: Todd Doty

Many technicians in our industry lean on PicoScope 6 as their oscilloscope software of choice. PicoScope 7 is now the current version of the tool and shares the advanced features of PicoScope 6 software that we have come to depend on. In this class, we will improve your comfort level using PicoScope 7 and show how to manage essential settings. From there, we will expand and explore more advanced functions such as use of masks and creation of math channels. Bring your laptops with PicoScope 7 installed for a hands-on experience using this software interface. Topics include: • Software and viewing options • Interfaces • Measurements, rulers and coupling • Advanced triggers • Math channels • Reference waveforms • Deep measure • Masks and alarms • Persistence mode • Serial decoding • Filters and resolution enhancements • Custom probes • PicoScope diagnostics

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Tecnología de Motores : Pruebas de Condición en Motores Modernos

Sessions: 09/30/2024 | 7PM - 9PM EST 10/02/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: ENG-3001-4SPVC

Instructor: Gustavo Algozain

Evaluar la condición mecánica del motor en los vehículos actuales requiere mucho más que un medidor de compresión. Aprenda a probar algo más que la capacidad de sellado del motor. La capacidad de mover más aire, controlar la posición del árbol de levas, desactivar y activar los cilindros y proporcionar una contribución equitativa de los cilindros es una parte esencial de todo diseño de motor moderno. Esta clase presentará formas eficientes y precisas de analizar el estado del motor moderno. Aprenda a ahorrar tiempo mediante el uso de un osciloscopio, datos de escaneo, transductores de presión y software especializado para determinar el estado mecánico de un motor de forma rápida y sencilla.

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Variable Displacement Cylinder Management

Sessions: 10/07/2024 | 7PM - 9PM EST 10/09/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: ENG-4011-4VC

Instructor: John Gillespie

Variable Displacement Cylinder Management has become a part of many modern engine designs. Each manufacture employs cylinder displacement management using different methods, but all have the same end goal, better fuel economy and emissions. In this class the operation and troubleshooting of variable displacement cylinder management will be covered. In addition, examples of testing and diagnostics will be presented. Systems covered include: • GM Variable Valve Lift and Displacement On Demand • BMW Valvetronics • FCA Multi air • FCA Hemi MDS • Honda Vtech

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All Wheel Drive Technologies

Sessions: 10/08/2024 | 7PM - 9PM EST 10/10/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: DVT-2010-4VC

Instructor: Rich Falco

Today’s SUVs, sedans and sports coupes are embracing all-wheel drive to improve vehicle handling and, in some cases, make better use of high torque/high horsepower powerplants. Don’t confuse all-wheel drive with four wheel drive. Although some components are shared between the technologies, all-wheel drive utilizes advanced software and controls to precisely control torque vectoring and aid in the stability of the vehicle. Repairing these vehicles requires not only an understanding of the hardware, but also electronics and control strategies. Topics in the course include: Differences between AWD design vs. 4WD The role of software’s role in AWD operation Common AWD components and how they operate Proper diagnostic testing procedures Analysis of vibration issues

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Proper Maintenance of Gasoline Fueled Vehicles

Sessions: 10/21/2024 | 7PM - 9PM EST 10/23/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: MNT-2010-4VC

Instructor: David Patrick

One of the most misconceived ideas of modern vehicles is that they are maintenance free. Although modern vehicles, in some cases, may require much less frequent routine maintenance than older vehicles, they are far from maintenance free. As automotive technology continues to advance, some maintenance services previously required with earlier technology may be eliminated or reduced, however in many cases, maintenance becomes more critical for these advanced systems. Topics in this class include: • Fluid condition inspection and testing • Maintenance intervals • Service practices • Accessory drive systems • Cooling system hardware • Filtration inspection and service • Carbon issues

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Scan Tool Analysis Understanding & Using Fuel Trim

Sessions: 10/21/2024 | 7PM - 9PM MST 10/23/2024 | 7PM - 9PM MST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: STA-3803-4VC

Instructor: Todd Doty

This course is intended to provide technicians with a thorough understanding of fuel trim. From the feedback fuel control loop to recognizing when fuel control strategy falls outside of stoichiometry, the objective of this class is to allow technicians to more effectively diagnose a variety of driveability issues using fuel trim data. Topics will include: defining fuel trim types, air/fuel calculation strategies and using scan tool fuel trim data for diagnostic purposes. This course uses illustrated vehicle case studies to demonstrate the practical application of analytic and diagnostic techniques used by top technicians across the country. Learn how to determine which diagnostic tests need to be performed and, more importantly, which diagnostic tests do not need to be performed to locate problems quickly and accurately the first time.

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EET: Domestic Charging Systems and Power Management

Sessions: 10/28/2024 | 7PM - 9PM EST 10/30/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: EET-5010-4VC

Instructor: Brandon Steckler

Are you replacing the alternator unnecessarily? When faced with an illuminated BAT, GEN or ALT light that’s on what do we do on a late model vehicle equipped with a computer controlled charging system? The connected development of next-generation electrical and electronic architectures (EEA’s) has led to a whole new level of balance between modern batteries and the charging systems that support the vehicles electrical needs. The modern charging system is designed to maximize the effectiveness of the generator, manage loads, improve battery state of health and life, send diagnostic messages to alert the driver, and minimize the systems impact on fuel economy. This course will cover: • Electrical power management designs • Regulated voltage control for ignition off and on demand • Battery state of charge, health and function • Alternator pulley diagnosis overrunning alternator pulley (OAP) and decoupler (OAD) • Charge indicator message interpretation • Modes of charging system operation

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Scan Tool Analysis Modern Air/Fuel Management

Sessions: 10/28/2024 | 7PM - 9PM MST 10/30/2024 | 7PM - 9PM MST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: STA-3805-4VC

Instructor: Todd Doty

Air/Fuel management has changed drastically in recent years and what we expect to see in fuel trim reactions to systems faults may not apply to today’s vehicles. Special emphasis will be placed on the effects of the downstream exhaust gas sensor on fuel control. Completion of our earlier fuel trim classes is encouraged. Topic discussed will include: • The Air Equation • Air control • Fuel delivery • Feedback devices • Control outside of stoichiometry • Adaptive range and strategy • The effects of secondary control • Key PIDS and analysis

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Modern Diagnostic Routines - Cylinder Pressure Analysis

Sessions: 11/05/2024 | 7PM - 9PM MST 11/07/2024 | 7PM - 9PM MST 11/12/2024 | 7PM - 9PM MST 11/14/2024 | 7PM - 9PM MST

Location: Virtual

Duration: 8 hrs

Type: ILT

Class Code: ILT-1415VC

Instructor: Todd Doty

With so many differing ways to diagnose driveability problems, how do you decide which procedure will yield the most information? CTI's newest Diagnostic Series, Modern Diagnostic Routines, will explore the latest information gathering techniques purpose built with speed and accuracy in mind. The first course in this series will provide you with procedures you can use to gain the most usable knowledge regarding cylinder pressures from your pressure transducer. Seasoned pros and those new to pressure transducers will all benefit from the wealth of knowledge this course will provide as your CTI instructor shows you how to use pressure mapping with captures from any brand of lab scope.

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Tire Pressure Monitoring Systems: Service & Technology Update

Sessions: 11/12/2024 | 8AM - | 12PM CST

Location: 617 Forest St, Wausau, WI, 54403

Duration: 4 hrs

Type: ILT

Class Code: TPMS-2016-4

Instructor: Rich Falco

Tire pressure monitoring systems have been in use for over a decade. Issues with these systems are now commonplace in the aftermarket repair shop. This course covers changes to tire pressure monitoring systems including: new sensor technology, programmable sensors, aftermarket replacement sensors and the tools necessary to service these systems.

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HEV/BEV Motor Operation & Testing

Sessions: 11/18/2024 | 7PM - 9PM EST 11/20/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: ATV-6226-4VC

Instructor: David Patrick

Three-phase motors are widely used in industry and have become the workhorse of many mechanical and electromechanical systems because of their relative simplicity, proven reliability, and long service life. This course covers the operation of hybrid electric vehicles (HEV) and electric vehicles (EV) traction motors and generators. Technicians will learn principles of operation that can be applied to many OE design applications including permanent magnet and induction motors. Objectives of the class are: ● Understand construction and operation of 3-phase motors ● Identify differences between permanent magnet and induction motors. ● Describe the operation of motor position sensors. ● Explain inverter operation during generation and motor modes. ● Identify several common failures. ● Perform motor testing using specialized tools. ● Analyze common motor failures.

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Misfire Detection & Diagnosis

Sessions: 12/04/2024 | 6PM - | 10PM EST 12/05/2024 | 6PM - | 10PM EST

Location: 521 Butler Farm Road, Hampton, VA, 23666

Duration: 8 hrs

Type: ILT

Class Code: AD-6030-8

Instructor: Scott Hicks

This eight hour course trains technicians to develop a diagnostic process and apply available tools to solve engine misfire issues. Understanding how the monitors work and identifying the presence and location of the misfire is key to the diagnosis. Both foundation and advanced testing techniques will also be covered. Topics include: • Create a repeatable diagnostic process • Understand misfire detection and monitor operation • Familiarize technicians how to best utilize mechanical test tools for misfire diagnosis • Learn how to decode and utilize scan tool data • Find out how to utilize oscilloscope test data for misfires • Discover how fuel system tests relate to misfire issues

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Hybrid & Electric Vehicle Drivetrains

Sessions: 12/10/2024 | 7PM - 9PM EST 12/12/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: ATV-5210-4VC

Instructor: David Patrick

Worldwide, the focus of automotive laws and regulations is on reducing emissions. One way to achieve this goal is increase the number of zero emission vehicles on the road. California has a zero-emissions mandate and China has also adopted a version of California’s plan in its new energy mandate. Battery Electric Vehicle (BEV) production numbers are on the rise and are soon going to be commonplace on our streets. It is now time to start learning about BEVs and preparing for this fundamental shift in automotive technology. This class presents an overview of components, operation and tooling needed to successfully compete in this market. Topics include: • Special tools required • Common components between hybrid and electric vehicle drivetrains • Additional components found only on electrical drivetrains • Battery construction and testing • Gear box power flow • Unique testing procedures

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Misfire Detection & Diagnosis

Sessions: 12/10/2024 | 7PM - 9PM MST 12/12/2024 | 7PM - 9PM MST 12/17/2024 | 7PM - 9PM MST 12/19/2024 | 7PM - 9PM MST

Location: Virtual

Duration: 8 hrs

Type: ILT

Class Code: AD-6030-8VC

Instructor: Todd Doty

This eight hour course trains technicians to develop a diagnostic process and apply available tools to solve engine misfire issues. Understanding how the monitors work and identifying the presence and location of the misfire is key to the diagnosis. Both foundation and advanced testing techniques will also be covered. Topics include: • Create a repeatable diagnostic process • Understand misfire detection and monitor operation • Familiarize technicians how to best utilize mechanical test tools for misfire diagnosis • Learn how to decode and utilize scan tool data • Find out how to utilize oscilloscope test data for misfires • Discover how fuel system tests relate to misfire issues

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