Welcome to the New CTI+WTI Virtual Classroom. Over the last 5 months we have delivered nearly 100 test sessions allowing us to test our technologies, better understand best practices in virtual learning and fine tune our team and system as we prepare to bring the CTI+WTI Live classroom to you no matter where you are. Beginning Monday August 10, 2020, CTI+WTI Virtual Classroom live events become available for our paying members through the CTI+WTI Learning Center. This page will still contain links to the no cost events we delivered during the pandemic. Scroll to the bottom of the page to find the links. However, just below you’ll find the steps to find, enroll, attend and subscribe to our Live Virtual Classroom events. Next to each step is a video that guides you through each step. We are here to help so if you get stuck please contact our Tier 1 support team at service@advance-auto.com

How to Find a Live Virtual Classroom Event: Within this portal you can find a list of the events, a description, flyer and soon, a video preview of each topic on the schedule. From this page select Home then in the Classes Near You tile select Virtual Classroom in the Content Category box. If you want to filter by date or want to find a particular instructor, you can adjust the date filter or enter the instructors last name in the Search by Keyword box. Select Search and you’ll see the classes that match your filter. On each class the course title contains a hyperlink that will present you with a class flyer. In the very near future there will be a hyperlink below the Video Link that will present a video preview of the class.
How to Login to the CTI+WTI Learning Center: If you have participated in a CTI classroom event in the past or if you have an online content subscription or if your shop is a TechNet member, you most likely have credentials in the system. If you know your username and password, select Sign In in the top right corner of this page and enter your username and password. If it has been over a year since you logged in or if you have been in our classrooms previously but have not logged in, please reach out to Tier 1 support at service@advance-auto.com and they will assist you with your credentials. If you have never joined us in the classroom and would like to subscribe to our Virtual Classroom and/or our online training programs, take a look at the video titled How to Subscribe to a Virtual Classroom program. Or if you want to simply join us as a guest you can create a guest account by selecting Home and entering your info in the Try Online Training tile. You’ll receive a Guest credential that will give you access to a few of our online courses and one no cost seat to a Virtual Classroom event
How to Enroll in a Virtual Classroom event: You must enroll in a Virtual Classroom event to receive a link to the Virtual Classroom. The CTI+WTI Learning Center is integrated with Zoom. The first step to Enroll is to login to the CTI+WTI Learning Center. Please review the How-to Login to the CTI+WTI Learning Center video for direction. Once logged in, there are two primary ways to find a class both of which give you the ability to Enroll. The first method is to select Courses > My Calendar. A calendar will appear with filters at the top that allow you to narrow your search. You can select your favorite Instructor, or pick a Course and narrow the date range. In the future when we are able to get back into the face to face classroom, you can select Virtual Classes Only under Location Types. Once you find the class you want to attend, click on that event and a Class Details box will appear. Look for the Enroll button at the bottom right corner of the page. Select Enroll and you are good to go. You’ll find the class on your Home Page in the Class tile located at the bottom. You click on that class to open the Class Detail page where you’ll find the links to each session of the class. You’ll also receive a confirmation email from Zoom. NOTE:!! This is Important!! If you do not receive an email from Zoom, you need to update your email in the CTI+WTI Learning Center. Click on the Avatar in the top right corner of the page, Select My Account. Under your email address select Edit. Update your email address and Select Save.
How to Attend a Virtual Classroom event: When you Enroll you will receive a confirmation email from Zoom. Your class will also appear in your Classes tile on your home page of the CTI+WTI Learning Center or you can select Courses > My Classes and all your Enrollments will appear. When it is time for class you can open your class details from either location in the learning center or you can simply click the link in the confirmation email from Zoom. Note there are different links for each session. This allows us to take attendance for each session automatically. To receive credit for a course, you must have attended at least 80% of the Class (all sessions). Once the event is closed the administration team will audit the attendance and mark the event complete. At that time your transcript will update in the Learning Center and you’ll be able to print your certificate. To print a certificate, go to Courses > My Transcript. Find the course and select Print Certificate.
How to Subscribe to a Virtual Classroom program: From this portal you can select Register Here from this page or the Home Page where you’ll find a form that contains a Virtual Classroom package. New members will be able to purchase a Virtual Classroom subscription providing unlimited access to any Virtual Classroom event by their entire team for $99 per month billed on their account with their parts supplier. TechNet members with new subscriptions will be able to purchase the same subscription for $69/month. If you are a current member of CTI, your subscription is being adjusted to this new model.


Virtual Classroom Recorded Events

Recording DateCourse NameDescriptionInstructorRecording Link
04/10/2020HVAC Data AnalysisThe CTI+WTI Virtual Classroom [VC] presents HVAC Data Analysis.

As HVAC systems have added features and new technologies, the
cost of service and repair has grown. Our clients appreciate the accuracy
and value provided by a well trained and equipped service facility. Especially
in the era of R1234yf, the use of a refrigerant recovery
and recharge as a “diagnostic step” may not offer the best value.
Today’s systems offer more data, utilities and tests through the scan tool.
This webinar will introduce some of these tests and data along with the
diagnostic direction that can be gained from their use.

• Develop solid diagnostic strategy
• Identify and utilize specific scan tool PIDs
• Verify post-repair operation
Jim CokonisVideo
04/15/2020ADAS Problems and SolutionsThe CTI+WTI Virtual Classroom [VC] presents ADAS Problems and Solutions.

ADAS equipped vehicles are now common in many shops. If you do repair and calibrations of these systems eventually you will find a problem child. In this event Keith will show you how to weed out the root causes by using a repeatable, systematic approach.The discussion will revolve around an actual multi symptom problem vehicle including a solid foundational solution.
Keith Perkins
Rich Falco
04/24/2020Application of Electrical Test ToolsThe CTI+WTI Virtual Classroom [VC] presents Application of Electrical Test Tools.

Ever grab an electrical test tool and doubt the results? Understanding electricity and electrical circuits is becoming the ultimate quest for the future automotive technician. Understanding what methods work, what tools are available and what test to perform will make every technician more valuable and profitable for many years to come. In this webinar we will explore the tools that enable us to visualize what is happening on a circuit. With the right tool, a technician can predict the outcome of a circuit and compare the measurements obtained during testing to the expected values.
Rich Falco
Jim Cokonis
04/29/2020HVAC Enthalpy Chart Exploration and ApplicationThe CTI+WTI Virtual Classroom [VC] presents HVAC Enthalpy Chart Exploration and Application.

Experts in Automotive HVAC systems have long understood the importance of using temperature and pressure together to assess condition. Access to vehicle data has made this process easier yet vehicle designs have made physical verification of the data more challenging in some cases. We are always looking for tools to give our clients a reliable assessment and recommendation. This webinar topic introduces the use of Enthalpy Charts to gather and evaluate system data. Whether it is added to your diagnostic toolbox or not, it is a solid tool for better understanding the refrigerant cycle at a diagnostic level.
Jim Cokonis
Kevin Leiby
05/8/2020Advanced Alignment DiagnosticsThe CTI+WTI Virtual Classroom [VC] presents Advanced Alignment Diagnostics.

Getting the alignment close to the preferred specifications is important. But what happens when something changes that creates tire wear and handling issues even after a great alignment? The answers may be related to unintentional changes in scrub radius and toe out on turns. Join us to discuss the idea of the static vs. dynamic alignment as we uncover the root cause of many unsuccessful repeated alignment attempts.
Lonnie Horn
Jerry Stewart
05/15/2020Pressure Waveform Acquisition & Analysis From the Inside OutThe CTI+WTI Virtual Classroom [VC] presents Pressure Waveform Acquisition & Analysis From the Inside Out

Technicians with a good understanding of labscopes and engine mechanical operation can learn to leverage the power of pressure transducers in their diagnostic routine by attending this webinar. Pressure waveform readings from the intake manifold, combustion chamber, and the exhaust stream can provide a wealth of information that can make difficult problems easy to find. The diagnostic approach will be demonstrated using real world-examples and actual case studies.
Brandon Steckler
Brin Kline
05/24/2020Foundational PICO FunctionalityThe CTI+WTI Virtual Classroom [VC] presents Foundational PICO Functionality

Just got your PICO and can't capture that waveform you saw in class? Join Adam and team to lock down solid foundational scope skills for the PICO platform. Learn how to select probes, voltage and time scales, use cursors and much more. Triggers and filters got you down? The solutions are here. The sure footing you will gain in this webinar will allow you to successfully implement the features of this fantastic tool.
Adam RobertsonVideo
05/28/2020Behind the ScenesThe CTI+WTI Virtual Classroom [VC] presents Behind the Scenes

We are preparing to take the next steps in rolling out our new Virtual Classroom platform and want to share some of the cool tools we have available to make this a unique interactive training experience.
CTI - Raleigh Development TeamVideo
06/03/2020Advanced PICO Math Channel and Reference Waveform TechniquesThe CTI+WTI Virtual Classroom [VC] presents Advanced PICO Math Channel and Reference Waveform Techniques

Even if you are a long time PICO user chances are you may not regularly use Math Channels and Reference Waveforms. Learn how to create and save Math Channels in a way that will turn your PICO into almost any electrical test tool, even a misfire detector. As Adam says, “If it involves math, your imagination is the only limiting factor”.
Adam RobertsonVideo
06/12/2020Solid Electrical Foundations for Reliable Diagnostics Part 1The CTI+WTI Virtual Classroom [VC] presents Solid Electrical Foundations for Reliable Diagnostics Part 1.

Part 1 of our 4 part series. It's been proven that effective diagnostic techniques only come from a solid grasp of the application of physics for the system you are testing. In this webinar Jim and Rich will demonstrate how voltage and current behaves in working circuits and those that aren't working so well. Learn why your testing is giving the results you get.... IT'S ALL ABOUT THE LAWS! This session will utilize both illustrations and software simulators that bring a reality to you that a regular lecture cannot. Attendees will be given an opportunity to be involved with their own video and audio for discussion and questions.
Jim Cokonis
Rich Falco
06/19/2020Lubricants and Filtration UpdateThe CTI+WTI Virtual Classroom [VC] presents Lubricants and Filtration Update

May 1st, 2020 marks a new era in engine oil formulation and protection. GF-6 is the latest minimum ILSAC standard for passenger car engine oils to ensure they are meeting the needs of newer vehicles and engine technologies. A simple oil and filter change are not a routine service anymore. With advanced engines using oil life monitors and ways to customize the service intervals, technicians need to be prepared to service these newer engines with oils and filters that meet or exceed the manufacturers recommendations. This will maintain the fuel economy, performance and emission standards engineered into the vehicle, while protecting and maintaining the vehicles warranty.

Peter OrlandoVideo
06/24/2020Diagnostic Process Round TableThe CTI+WTI Virtual Classroom [VC] presents Diagnostic Process Round Table

Three vehicles with 3 very different issues. How would YOU approach it? The diagnostic process can vary greatly depending on the tools, service information and skillsets you have at hand. This talented team from CTI, OPUS, and Trained by Techs will present 3 case studies and explore how they would approach the problems. Sign in to not only see their methods but offer up how YOU would design a successful diagnosis.

Trained by Techs
07/10/2020Solid Electrical Foundations for Reliable Diagnostics
Part 2
The CTI+WTI Virtual Classroom [VC] presents Solid Electrical Foundations for Reliable Diagnostics Part 2.

Part 2 of our 4 part series. This session we will take what we learned about the behaviors of voltage, current and resistance in a circuit and apply it to vehicle problems we see every day. Using simulators, wiring diagrams and scan data we will explore testing for faults on vehicle systems based on a symptom and/or DTC. The most important take away from this class will be the use of LOGIC to create and test out analytic paths.

Jim Cokonis
Rich Falco
07/15/2020Solid Electrical Foundations for Reliable Diagnostics
Part 3
The CTI+WTI Virtual Classroom [VC] presents Solid Electrical Foundations for Reliable Diagnostics Part 3.

Part 3 of our 4 part series. Electricity is a dynamic environment. In the third session Faraday's law will be introduced. The behavior of magnetism and induction will start us on the path of more incisive testing without the need to disturb a circuit during the diagnostic process. We will also discuss the application of Duty Cycle on control circuits. The PDSA or Plan, Do, Study and Act method of diagnosis will continue to be the logic model behind the demonstration of these techniques.
Jim Cokonis
Rich Falco



Session 1 of AD-3000-8

Session 2 of AD-3000-8

Session 3 of AD-3000-8

Session 4 of AD-3000-8
The CTI+WTI Virtual Classroom [VC] presents AD-3000-8

Pressure Waveform Acquisition & Analysis From the Inside-Out

If you lift the hood of any newer vehicle, you can easily see that engine technology is getting more and more complex. Access for traditional engine condition tests is more difficult than ever before. Technicians with a good understanding of lab scopes and engine mechanical operation can learn to leverage the power of pressure transducers in their diagnostic routines with the information presented here. Pressure waveform readings from the intake manifold, combustion chamber and the exhaust stream can provide a wealth of information that can make difficult problems easy to find. Using logic and data acquired from multiple  points on a vehicle serve like pieces of a puzzle providing answers to the underlying fault.

This course covers the use of both absolute pressure transducers and delta pressure transducers and explains the characteristics and benefits of each type. This diagnostic approach will be demonstrated using real world examples and actual case studies. Each example demonstrates specifics of root cause analysis. Students will leave this class with confidence to invest in the tooling needed to perform pressure testing and analysis to improve their accuracy and efficiency to diagnose today’s vehicles.
Brandon Steckler
Brin Kline
Video 1

Video 2

Video 3

Video 4

Session 1 of HVAC-4000-4

Session 2 of HVAC-4000-4
The CTI+WTI Virtual Classroom [VC] presents HVAC-4000-4

The [2019] HVAC Update class is designed to familiarize both shops and technicians with the current state of air conditioning service. While this class is not designed as a complete A/C refresher course, it touches on many foundations from previous courses and adds current information regarding new technologies, diagnostic techniques and the critical nature of HVAC systems today. In this course, we will discuss:

Current equipment standards and how to verify capabilities
The future with R-1234yf and how it will impact the service bay and customer satisfaction
Real information regarding safety with new refrigerants
Changes in leak detection and how to verify equipment operation
A thorough review of the new service process and machines including video demonstrations
A review of testing practices with added tools and techniques to save time and increase accuracy.
Tim Iezzi
Brin Kline
Video 1

Video 2
07/14/2020Solid Electrical Foundations for Reliable Diagnostics
Part 4
The CTI+WTI Virtual Classroom [VC] presents Solid Electrical Foundations for Reliable Diagnostics Part 4.

Part 4 of our 4 part series. This session will combine all that we have learned to this point with the power of detailed schematics. We will examine several circuit problems and apply circuit laws, effective test methods AND the powerful details of a good schematic diagram. The PDSA or Plan, Do, Study and Act method of diagnosis will continue to be the logic model behind the demonstration of these techniques.
Jim Cokonis
Peter Orlando
07/29/2020Domestic Vehicle Security SystemsThe CTI+WTI Virtual Classroom [VC] presents Domestic Vehicle Security Systems.

Vehicle security systems are considered by most technicians to be overly complex and difficult to repair. Join us to explore some solid foundations of how vehicle security works, how each OE implements the systems and how to effectively approach diagnosis. Key PINs, NASTF and current industry challenges will also be discussed. This webinar will strip away the mysteries of today's vehicle security systems so you can be service ready.
Keith Perkins
Randy Briggs
Rich Falco