Welcome to the Course Catalog page. Here you’ll find a comprehensive list of Instructor Led Training (ILT) and Online Training (OLT). This page does not include class dates or locations. For that information, go to the homepage and search under the ‘Classes Near You’ panel.

Tip: Sort any column by clicking on the column header. For example, if you are looking for a specific course number, click the Course Code /Title column. The course code will then sort alphabetically.

Search Results
Course Code / Title
Duration (Min)
Course Description
Course Types
Category
OLT-4201 / Automatic Transmission Advanced680This course covers the theory and operation of the automatic transmission in 22 separate modules OLT CourseAdvanced Interactive Online Content
LBT-311 / Duramax Diesel Update L5P60The newest engine in the Duramax family is the L5P This engine includes mechanical upgrades a new fuel delivery system solenoid style fuel injectors a revised high pressure pump and a brand new air induction system with a high tech mass air flow sensor These compliments contribute to making an incredible 925 ft lbs of torque This program will take you through the diagnostic procedures and component testing techniques of the low and high pressure fuel system the new air induction system along with revised emission components to keep you up to date with GM s latest diesel engine Course Objectives Understanding Low Side Fuel Stress Test Understanding Procedures with Scan Tool for Resets and Relearns Know how to perform a Cylinder Contribution Test Understanding Important Data PID List Know how to perform a Bi directional Test Know the newest parts for a more quiet operation Oil Pan Valve Cover and Fuel System Understand how to perform Sensor Testing Understanding Service and MaintenanceOLT CourseAVI Video Courses
TF-1005 / Visionary vs Integrator30Which one are you We ll discuss the general characteristics of visionaries and integrators You ll discover that each is equally valuable and that they both need each other With good communication visionaries and integrators can work amazingly well together and accomplish great things in a timely and organized manner OLT CourseTransformers Institute
LBT-143SP / LBT 143 SP Estrategias Diagnosticas100LBT 143 SP OBD comprensivo I e II con Sergio FernandezOLT CourseAVI Video Courses
LBT-221 / LBT 221 Introduction to Marketing Principles45LBT 221 Introduction to Service MarketingOLT CourseAVI Video Courses
TF-1301 / Sales Focused Key Performance Indicators30Every company needs foundational sales metrics that measure success in your business Greg and Jason discuss how to look at KPIs and their effect on the business Great ideas are discussed to get you thinking about what s important to you OLT CourseTransformers Institute
AVI-ASEG1 / ASE G1 Auto Maintenance and Light Repair120ASE G1 Test Prep Auto Maintenance and Light RepairOLT CourseAVI Video Courses
LS-54 / Diagnostic Strategies Ignition Misfires50ARCHIVED HD BROADCAST In Part 3 of our Diagnostic Strategies Series this HD Broadcast will cover Ignition Misfires As with Part 1 on Air Induction and Part 2 on Fuel Delivery this course is designed to help the technician with diagnostic information they can use on a daily basis Your instructor Ron Bilyeu has over 30 years of experience and will share his knowledge of the following topics Identifying cylinder misfires using DTCs Misfire PIDs and more Mode 6 The Good The Bad Cylinder contribution and balance testing O P and Near C O P systems Primary Secondary and Amperage waveform analysis Ignition testing using O2 sensor data AND MUCH MORE OLT CourseAVI Video Courses
LS-41 / Duramax Fuel Systems Problems Answered Through Diagnostics75ARCHIVED LIVESTREAM This simulcast will teach you how to diagnose and understand the Duramax Fuel System problems that occur in the real world without getting invasive with the vehicle It will cover the LB7 engine as the base and complement the LLY LBZ LLM fuel systems including case studies found in the shops of our instructors This makes you an expert at thinking through the systems Topics Covered Fuel System High Low Pressure Diesel Fuel Testing Pressure Control Testing Injector Diagnostics Supply Side Testing High Side Pressure Testing Checking for Suction Leaks High Pressure Fuel Faults Fuel Rate Testing SetupOLT CourseAVI Video Courses
ILT-1103 / Wide Band Air Fuel Ratio Sensors240Well over 20 years ago vehicle manufacturers began to utilize a more accurate sensor for the measurement of exhaust gas oxygen concentration It took many years for the new Wide Band Air Fuel Ration sensor technology to become a mainstream component and now they are failing This course will provide the knowledge necessary to properly identify and diagnose fuel system issues in systems using these sensors Diagnosing AFR signals can be tricky and your instructor will show you the best way to obtain a clean usable signal trace so that comparisons with the scan data can be made If you struggle to properly diagnose these AFR sensors or just want clarification on their operation this is another class you just can t afford to miss ILT CourseCTI Instructor Led Courses
BSSE-5002-8 / Advanced Selling Strategies480 10 understanding of what you need to do any why 90 how to get it done Gain a clear understanding of how to handle phone price shoppers deal with objections build value and make the sale Creat a more confident and successful Service Advor Stacking the Deck Using your Unique Service Proposition USP to build value 20 easy changes to increase your sales Removing Stinking Thinking Owning the Phone 15 Rules for Sales Success Soft Selling How to get the customer to Sell for you ILT CourseBusiness Development
BMW-5314-8 / BMW Motorsports 4480TBDILT CourseWTI Instructor Led Courses
LBT-224 / LBT 224 AC Best Recommended Practices75LBT 224 A C Best Recommended PracticesOLT CourseAVI Video Courses
LBT-299 / Oils The Slippery Slope110Engine Oil the slippery slope OLT CourseAVI Video Courses
ILT-1206B / Battery starting and charging systems testing 4 240Diagnosis of batteries starters and alternators now include scan tool and capacitance testing coupled with the essential electronic skills you should posses This course focuses first on the essential skills of testing the battery starter and alternator followed by a review of current computerized starting and charging system technologies The course also teaches a detailed diagnostic process to accurately diagnose and service these common complex systems ILT CourseCTI Instructor Led Courses
LS-34 / ABS Enhanced Stability Systems Operation Analysis and Repair75ARCHIVED LIVESTREAM This class will cover ABS operational systems including traction control and enhanced stability systems Mark DeKoster will teach you common failures inspection techniques and what to look for and the use of tools for analyzing concerns such as digital multi meters scan tools and oscilloscopes Topics covered Understanding the ABS system and components network communication Component testing Calibration and replacement modules Suspension system Tire maintenance Safety precautions for hybrid vehiclesOLT CourseAVI Video Courses
BRK-2010-8 / Brakes Best Practices for Service480This class is designed to set standards of performance for every brake service professional By following the guidelines in this class and workbook you will know what is expected of you when performing a basic brake job The primary goal of each brake job is to give your customers a safe and reliable vehicle that stops without noise every time Keep these goals in mind as we review the Best Practices in Brake Service performance standards Topics include best practices for brake inspection friction selection rotor machining using both on and off the car lathes proper use of lateral runout measurements and rotor indexing and proper repair validation ILT CourseCTI Instructor Led Courses
LBT-109 / LBT 109 Becoming the Manager Everyone Wants to Work For75LBT 109 Becoming the Manager Everyone Wants to Work ForOLT CourseAVI Video Courses
OLT-2104 / General Maintenance Theory420Entry level technician general maintenance theoryOLT CourseAdvanced Interactive Online Content
AVI-ASEA4 / ASE A4 Test Prep Suspension and Steering150AVI and veteran instructor Dave Hobbs bring you the ultimate training for the ASE A4 test Dave not only helps you master the Suspension and Steering test but also gives you valuable insight on challenging problems coming into your bay on these systems Go beyond the classroom with hands on inspection diagnostic tips and scan tool demonstrations Dave Hobbs covers extensive steering suspension wheel alignment and wheel and tire diagnostic information including symptom descriptions and their causes Get your hands dirty and learn the differences between manual and electronic steering Get updated information on newer systems like variable assist power steering and electronic ride control Get a better understanding on how to properly diagnose and repair steering systems using different diagnostic tools Dave also covers airbag safety tips for steering wheel removal ride control scanner PIDS and alignment rack do s and don ts This training course also comes with the A4 Suspension Steering Study Guide that contains dozens of useful illustrations Whether you want to pass the A4 ASE certification test or you work with steering and suspension systems in your shop you won t want to miss this training program Runtime 150 minutes Note The A4 Test Prep Study Guide is NOT downloadable and may only be viewed online OLT CourseAVI Video Courses
ILT-2004B / Ford 6 0 6 4 Power Stroke Diagnosis240The Ford 6 0 and 6 4 light duty diesel systems provide technicians with many challenges There are several common production issues with both of these engine systems along with a multitude of drivability related concerns This course will cover common mechanical failures repair tips engine controls turbo charger testing using a variety of methods and tools fuel system testing and emission controls and system testing You will be given the knowledge necessary to take the mystery out of diagnosing and repairing these vehicles ILT CourseCTI Instructor Led Courses
LBT-243 / LBT 243 Quick Check Diagnostics220LBT 243 Quick Check DiagnosticsOLT CourseAVI Video Courses
ILT-1419 / Vehicle Communication Breakdown480The expansion and use of multiple on board control units that communicate with each other in one or more networks in the vehicle has become complex In addition modern day networks such as Bluetooth and Ethernet that allow customers to run programs in the vehicle such as email GPS navigation calendar management etc means that diagnosing today s vehicle network related problems can be challenging to say the least This course will give you a thorough understanding of how modern vehicle networks operate and communicate have resources for gathering information concerning network codes and protocols and enhance your network diagnostic capability through case studies of actual vehicle network communication problems ILT CourseCTI Instructor Led Courses
TF-1403 / Websites30Understand from marketing experts what is needed to have a compelling informative engaging and successful website for both the desktop and mobile user OLT CourseTransformers Institute
OLT-2302 / Clutch Theory285Entry level technician clutch theoryOLT CourseAdvanced Interactive Online Content
VSSA 0144 / Technical Knowledge for Service Advisors Front Brakes30A basic technical knowledge can be useful when selling common high gross profit jobs This program provides a basic understanding of disc brake systems components and language that can be used to describe to a customer what they are experiencing why and what needs to be done about it OLT CourseService Sales Academy
LBT-EPT001 / EPT 001 Essentials of Performance Tuning75EPT 001 Essentials of Performance Tuning Take Me to the P R O M OLT CourseAVI Video Courses
OLT-1107 / Precision Measurement Related Theory440Entry level technician precision measurement related theoryOLT CourseAdvanced Interactive Online Content
ILT-0200 / Electric Power Steering240Electric Power Steering is rapidly replacing traditional hydraulic steering systems With the change in steering system designs comes the challenge of re thinking diagnostic strategies and service techniques This course will provide the learner with the knowledge necessary to properly diagnose and maintain vehicles equipped with Electric Power Steering systems Focus on new steering diagnostic routines using case study vehicles as well as new wheel alignment steps which must be followed to properly reset steering angle and torque sensors ILT CourseCTI Instructor Led Courses
OLT-2503 / Disc Brakes Theory170Entry level technician disc brakes theoryOLT CourseAdvanced Interactive Online Content
OLT-2607 / Charging System Theory415Entry level technician charging system theoryOLT CourseAdvanced Interactive Online Content
LBT-312 / Advanced Scan Tool Testing Strategies165Instructor Bill Fulton covers a wide range of areas in this very comprehensive and updated course With almost 3 hours of detailed information technicians will have new respect for the diagnostic power of their scan tools This course includes live on car demonstrations plus lots of case studies from a variety of makes and models Course Objectives Understand hands on scan tool testing including data packets what each one can do for you Identify 10 Global Modes Each mode individually and what info it provides and why how to use the modes in depth to better diagnose the vehicle Perform wide range 02 sensor testing case studies on a Ford Nissan Honda Toyota Understand Lambda Fuel Trims Fuel Ratios Understand ignition issues Intermittent Misfires Understand Mass Air Flow Sensor Diagnostics Hands on MAF Replacement Identify Variable Cam Timing Data at idle during test drive Identify P0 Codes related to MAF Fuel Trim P0440 Code Electronic Throttle Control data EVAP Purge Test Fuel Trim Power Break Condition test Hands on Case studies 02 05 F150 05 Mustang 09 Chevy Silverado 08 Chrysler Town Country 08 Prius 02 Dodge Caravan 14 Nissan Maxima Chevy S 10 05 2012 Chevy Equinox OLT CourseAVI Video Courses
LBT-287 / LBT 287 6 7L Power Stroke Training60LBT 287 6 7L Power Stroke TrainingOLT CourseAVI Video Courses
LBT-159SP / LBT 159 SP Sacarle lo probecho a tu Genisys60LBT 159 SP Sacarle lo probecho a tu 3 0 GenisysOLT CourseAVI Video Courses
ENG-2001-4 / Engine Technology Leak Detection and Sealing Solutions240Finding the source of fluid leaks is a task every technician faces on a weekly if not daily basis Engineers fighting for every inch of room in the modern vehicle have added some difficulty to this task It s just a leak right But where is it originating and is there anything else I need to check before the repair Lighter and smaller components along with higher mechanical stresses make correct sealing techniques more critical than ever Sealing today s engines require utilization of the latest tools and technology Learn the techniques that will help you make accurate diagnosis and prevent costly comebacks ILT CourseCTI Instructor Led Courses
TF-1002 / The Most Important 7 Inches Intro30Congratulations on reaching out and seeking to better yourself and your business We ll journey together through the process of creating a healthy mindset of success in YOUR most important 7 inches This is a foundational piece to growing your business and achieving your goals and dreams both personally and professionally Let s dive in OLT CourseTransformers Institute
LS-11 / Testing and Diagnosing Turbo Charging Systems45Forced induction has become the strategy of choice for manufacturers looking to squeeze more power out of their diesel vehicles while still meeting the stringent guidelines the government has put in place to regulate fuel efficiency This LiveStream covers diesel diagnostics with a focus on turbos and turbo systems Topics Covered Diagnosing loss of power Diagnostic Procedures Leak detection Twin Turbo systems False code diagnosticsOLT CourseAVI Video Courses
AVI-ASEA3 / ASE A3 Manual Drivetrains and Axles165The ASE A3 Certification Test covers what you need to know about Manual Drivetrains and Axles This class has unique cut outs of transmission parts for hands on training and explores the basic fundamentals of the transmission Bill Haas covers Clutches drive shafts differentials transfer cases front and rear axles Clutch function service diagnosis adjustment removal and replacement Transmission slippage and identifying oil leaks bearing repair and more The ASE program includes a booklet with comprehensive glos sary including all manual drivetrain axle related terms used in the study guide with dozens of useful illustrations You will find the ASE A3 Manual Drivetrain Axles self study guide to be a handy reference manual that you can use on the job after you ve taken the ASE test Runtime 3 Hours Note The A3 Test Prep Study Guide is NOT downloadable and may only be viewed online OLT CourseAVI Video Courses
STA-2505-8SP / Scan Tool Academy Aplicaci n pr ctica y an lisis480La serie Academia herramienta de an lisis proporcionar un camino de ramificaci n teniendo un t cnico del uso de herramientas de exploraci n b sica a partir de una base s lida hasta que alcancen la condici n de usuario de energ a Existe una amplia evidencia de que al presionar el bot n clases b sicas no han producido la comprensi n y la comodidad que permite a un t cnico para salir de la funcionalidad b sica Muchas tiendas han hecho grandes inversiones en herramientas de an lisis s lo para que ellos usan principalmente como lectores de c digos y no mucho m s Esta serie en su conjunto no se centra en cualquier plataforma herramienta de una exploraci n ya que nuestros clientes poseen y utilizan muchas variaciones de herramientas de an lisis Vamos a presentar conceptos de instrumentos de diagn stico utilizando muchas de las plataformas de instrumentos de diagn stico habituales incluidos los de varias l neas no original y las herramientas espec ficas del fabricante En el M dulo 1 la aplicaci n pr ctica y an lisis haremos lo siguiente Introducir una rutina de diagn stico enfocado y eficiente Aplicar la rutina de diagn stico para analizar las pruebas de la herramienta Describe c mo la tecnolog a de herramienta de an lisis ha desarrollado y hacia d nde se dirige Explorar las entradas y las salidas de ordenador y luego comparar y contrastar lo que se muestra en una herramienta de exploraci n Proporcionar ejemplos de la funcionalidad de 10 plataformas de instrumentos de diagn stico Uso de informaci n de servicio para entender los datos que se utilizan para supervisar los sistemas de veh culos espec ficos as como la informaci n que pueden estar disponibles a trav s de la herramienta de an lisis Cambios en la cubierta de trabajo en los servicios de la forma global lo que se ha a adido y c mo utilizar la informaci n para encontrar soluciones de manera m s ILT CourseSpanish Instructor Led
VSSA 0140 / Speaking the Technicians Language30Service advisors and technicians sometimes speak different languages Often this can create some real challenges in the work environment that then affects customers and the customer perception of your shop Learn how to speak with your technicians for maximum communication fewer challenges and better teamwork OLT CourseService Sales Academy
LBT-322 / Beyond Pattern Failures135 Beyond Pattern Failures instructor Bill Fulton presents a diagnostic approach that starts with the symptom then moves to the system that may be causing the problem Along the way he shows how not to jump to conclusions based on pattern failures and what to do when you have no P codes Topics covered include Network Testing Load Calculations Key On Engine Off Sweep Testing Code 31 Diagnosis Performing An Idle Relearn Validating Good Bad TAC Motor Commands Using A Scanner Time Saving Tips Using A COP Wand Wide Range Air Fuel Ratio Sensors Using Scan Data Map Sensors Rich Code Diagnosing Lack Of Power and Misfires Spark Duration During Idle No Load Conditions Using Scope Pattern To Diagnose Misfire Under Load With No Codes Cold Start Up Poor Acceleration The Importance of Using Ford s Self Test and more OLT CourseAVI Video Courses
LBT-212 / LBT 212 Anatomy of a Waveform90LBT 212 Anatomy of a WaveformOLT CourseAVI Video Courses
VAG-5303-8 / VW Audi Engine 3480 VW and Audi Engines Covered 2 0L FSI TSI Gen3 2 5L 5 Cyl 3 2L VR6 3 6L VR6 Topics Covered In depth Discussion of Known Mechanical Faults and Repairs V6 Fuel Pump Misdiagnosis learn what it really is Camshaft Bridge Issues on 4 Cylinder Engines Critical VW and Audi Part Supersessions Best Carbon Deposit Cleaning Methods What Tools Work Best Timing Chain Tensioner Issues and Repair Techniques for CCTA 2 0L Engine V6 Oil Pump Tumble Flap Manifold Failures Why it happens Best Repair Solutions Engine Management Direct Injection Fuel System Operation and Evolution Turbocharger Diagnosis and Effective Fixes for Boost DTCs Audi Valvelift System Operation Common DTCs and Repairs Variable Camshaft Timing Design and Function VCDS and Scan Tool Navigation and Use including How and when to Adapt Individual Components EVAP and Exhaust Emissions Components Operation Diagnosis Repair Cooling Systems Repair Tips Tools ILT CourseWTI Instructor Led Courses
ILT-1402 / Vehicle Data Network Diagnosis480Vehicle networks are primarily software driven systems with no moving parts As such beyond testing harness integrity the vast majority of vehicle network diagnostics rely on critical thinking skills and available scan tool testing capabilities Network diagnostics are a large subject encompassing many techniques and required knowledge for each type of network protocol This course will cover a few different types of networks protocols from several OEMs The skills learned are also applicable to other types of protocols not covered ILT CourseCTI Instructor Led Courses
GDI-4201-4SP / Inyecci n directa de gasolina Operaci n y pruebas esenciales240Inyecci n directa de gasolina est siendo adoptada r pidamente por la mayor a de fabricantes de veh culos en un intento de cumplir con normas m s estrictas de emisiones de CAF y EPA Este curso cubre los componentes utilizados de un sistema GDI y hace su funci n y funcionamiento f cil de entender Aprender c mo control y la funci n de inyector de combustible GDI difiere de los sistemas m s antiguos de la PFI Explorar estudios de casos que ilustran la funci n de bomba de combustible de presi n alto y sincronizaci n afecta el rendimiento del motor Este curso est dirigido a t cnicos de trabajo as como personal que deseen mejorar sus habilidades de comunicaci n con respecto a sistemas de inyecci n directa de gasolina y sus posibles problemas de cara al cliente ILT CourseSpanish Instructor Led
AVI-ASEA9 / ASE A9 Test Prep150ASE A9 Test Prep Light Vehicle Diesel EnginesOLT CourseAVI Video Courses
BSMK-5301-8 / Creating a Buzz Mastering Marketing and the Customer Experience480 If you re an owner manager service advisor or customer service representative this course is for you Learn what it takes to create an experience that gets people buzzing about you and your shop Naturally attract the right customers to your door without expensive and often ineffective advertising Start thinking outside the box TOPICS COVERED Attract the RIGHT customers by knowing your WHY Attract and cultivate customers for life with Bogi s loyalty building techniques Learn why EVERYTHING you and your team do is marketing your business New low cost marketing tips and techniques Create a comprehensive Customer Experience setting you apart from the competition Tips for leveraging community involvement Best practices for getting the most out of social media Align your shop experience with your ideal customer Creative ways to get people talking about your business Extra touches to set yourself apart from the competition to directly affect your bottom line ILT CourseBusiness Development
LBT-126 / LBT 126 Planning for Success60LBT 126 Planning for SuccessOLT CourseAVI Video Courses
VSSA 0136 / Service Counter Process Gather Customer Information30The information collected from a customer at the beginning of the selling process is critical to high levels of customer satisfaction proper diagnosis and customer relationship development In this program you will learn to quickly accurately and completely gather customer information OLT CourseService Sales Academy
TF-1204 / DNA of a Professional Service Advisor30We ve all struggled with knowing if we ve got the right service advisor for our company We dig into some helpful ways to narrow the scope and have a higher probability of making the right match The process starts with a structured interviewing process that quickly deciphers the person s DNA and their potential cultural fit in your company You ll learn what characteristics are often present in a highly successful service advisors and be able to identify those natural sales characteristics found in great advisors OLT CourseTransformers Institute
ILT-1401 / Pressure Signature Analysis480Many times during the history of the automobile revolutionary diagnostic techniques have come along that changed the way we diagnose and verify the systems on the vehicle in our bay pressure signature analysis is the latest technique that can save you time and make you money when servicing any vehicle that rolls in the shop This course covers the use of pressure transducers and flow devices that present graphic representation of the pressures in the intake manifold fuel rail or exhaust stream By understanding the dynamics of these sygnatures you will be able to pinpoint problems in seconds that may have taken hours or days in the past Coupled with scan data analysis this information will take your diagnostic skills to new heights ILT CourseCTI Instructor Led Courses
OLT-2402 / Tire Pressure Monitoring Systems TPMS180Entry level technician Tire Pressure Monitor System TPMSOLT CourseAdvanced Interactive Online Content
LG-M1 / Essential Automotive Electrics140Learnguistics Essential Automotive Electrics covering the foundation of electricity in the automobile OLT CourseLearnguistics Online Content
OLT-2802 / Air Intake Exhaust Theory270Entry level technician air intake and exhaust theoryOLT CourseAdvanced Interactive Online Content
BSSA-5101-8 / The Profitable Service Advisor The 4 Keys to Maximizing Profit480 Leverage the 4 Keys to Maximizing Profitability to master the skills to grow your shop s profit The 4 Keys are the four fundamental areas of sales that must be carried out during every transaction The success of your sales effort comes down to consistently executing on these fundamentals Key 1 Master Lead Conversion o Learn to fill your bays with the right vehicle and the right customer o How to convert today s telephone price shopper o How to convert digital leads Key 2 Initial Vehicle Write Up o Leveraging the first two minutes of face time with your customer This is the optimum window to connect with your customer o Learn how to create lifetime referral relationships o Move from a transactional salesperson to a trusted service advisor o Why an initial walk around is essential and how it will save your shop thousands Key 3 Sales Presentation o Learn how to deliver a sales presentation the customer wants o Your key to long term success is a professional sales presentation o Understanding the psychology of each client and adapt to their preferred method of communication o Create a sales explosion and win the customer every time Key 4 Sales Objections o Your sales job begins when the customer says no o What do you do in the seconds after the first no o Leave with the confidence to deal with the toughest sales objections ILT CourseBusiness Development
HVAC-2002-4GY / Automotive HVAC Systems Essential Diagnostics240This class provides a solid foundation of essential HVAC diagnostic procedures based upon diagnostic best practices in order to assure correct and complete diagnostic conclusions of common HVAC failures Topics will include temperature and pressure testing the diagnosis of compressor clutch controls PWM fan diagnostics and variable displacement compressor controls Special emphasis will include how to evaluate overall performance and efficient choice of diagnostic methods The effects of internal heat exchangers and how they change expected test results compared to a traditional system will also be featured ILT CourseCTI Instructor Led Courses
OLT-4402 / Suspension Systems Advanced260This course contains 20 modules covering suspension systems OLT CourseAdvanced Interactive Online Content
VAG-5101-8 / VW Audi 6 Speed DSG Transmission480 Gain full working knowledge of the 6 speed DSG Transmission with this LIVE Hands on Disassembly and Assembly workshop DSG diagnostics repairs and service procedures will be covered in depth Step by step teardown and tepair of the DSG transmission How the Transmission Shifts and How to Read the Shifting Matrix Transmission Adaptation Interpretation Evaluation Transmission Condition and Performance Oil and Filter Change Service How to Set the Oil Level Correctly Electrical Clutch Learning Procedure Adaptation of the DSG Mechatronic Operation and Diagnostics including Common Fault Conditions and Repairs Torque Flow Diagram Navigation Dual Mass Flywheel Issues Transmission Calibration Procedures Diagnostics Repairs and Services that make money and make sense ILT CourseWTI Instructor Led Courses
HK-2503-8 / Hyundai Kia Systems Diagnosis480With the continuing success of the Hyundai Kia brands it is only a matter of time until these make are a significant part of the aftermarket shop work mix These classes will explore the major systems and subsystems used by Hyundai and Kia What makes them similar to most OEs and more importantly what makes then unique Special emphasis will be given to advanced technologies used by Hyundai and Kia Class content will include operational strategies diagnostic tools and procedures information sources and common failures ILT CourseCTI Instructor Led Courses
ASE-L1 / L1 Advanced Engine Performance Specialist60Test Prep Advanced Engine Performance SpecialistOLT CourseASE Test Prep
CHS-3200-4 / CHS Alignment Best Practices240The primary goal of each wheel alignment service is to give our customers a safe and reliable vehicle that performs as designed every time In this class a review of the alignment angles will be covered This review is focused on what s important about angles and why we need to check them during every alignment We will introduce a concept that will help balance the angles in the right relationship ensuring performance that meets OE standards The best practice alignment centers around the customer s expectations The customer expects their vehicle to receive a complete alignment and to be made aware of any underlying concerns that may need to be addressed to return their vehicle to proper alignment The process that is covered in this class is very thorough and insures that the customer receives the technician s best efforts As a technician this practice will be appreciated as it is designed to avoid as many comebacks as possible It begins with the pre alignment preliminary inspection of the components the vehicles driving tendencies and alignment angles When these angles are not within the preferred specification an adjustment or solution will be necessary Getting it in the green or setting the toe and letting it go are not good enough as we will discuss in this class ILT CourseCTI Instructor Led Courses
BSMK-5001-8 / Advanced Marketing Filling Your Shop with the Right Customers480 What matters to your best customers has to matter to you Understand how to find and attract the best customers Proven shop strategies to improve car count and customer base Create a dynamic and successful marketing plan Defining your brand Determining who your ideal customer is and what they want Creating value for new customers Using bribes not discounts to attract the best Rules for Marketing what makes an ad successful The 6 marketing sources that are essential to a good Plan How a Marketing Plan and a Budgeting will increase results and reduce expense 30 ideas that get the job done with predictable results ILT CourseBusiness Development
ILT-1417B / Developing A Diagnostic Game Plan Part 2 4hr240The execution of any vehicle function requires Inputs Processing Communication and Outputs often spread across multiple ECUs Any step in this distributed process can break down Do you have a Game Plan for dealing with today s complex vehicle distributed vehicle systems Diagnostics today is 75 research game plan building and 25 actual testing Using case studies of documented broken vehicles this course will outline new processes and strategies that are real world proven to be successful By practicing problem solving in the classroom the technician is better able to recognize patterns when faced with a similar problem in his bay that will lead to faster and more accurate diagnosis and repair ILT CourseCTI Instructor Led Courses
ILT-1206SP / Los Puntos Esenciales del Arranque y Carga Automotriz480El diagn stico de las bater as arrancadores y alternadores ahora incluyen herramienta de an lisis y pruebas de capacidad junto con las habilidades electr nicas esenciales que debe poseer Este curso se centra en primer lugar en las habilidades esenciales electr nicos de control de la bater a arranque y alternador seguido de una revisi n de partida computarizada actual y carga tecnolog as de sistemas El curso tambi n ense a un proceso de diagn stico detallado para diagnosticar y reparar estos sistemas complejos comunes ILT CourseSpanish Instructor Led
OLT-4501 / Brakes Advanced785This course covers the theory and operation of brake systems in 23 modules and quizzes OLT CourseAdvanced Interactive Online Content
OLT-4804 / Gasoline Direct Injection Advanced280This course covers the theory and operation of GDI in 16 modules and quizzes OLT CourseAdvanced Interactive Online Content
LBT-272 / MACS AC Temperature Testing75LBT 272 MACS A C Temperature TestingOLT CourseAVI Video Courses
TF-1105 / Culture and Values30Culture and values reflect what s important to your company They will define your behavior and expose those indispensable traits of your organization daily Explore what others have established as essential characteristics for their staff and the environment they share Construct and describe what your company s personality will look like internally and how it will be viewed externally OLT CourseTransformers Institute
ILT-0100 / Fluids Lubricants240A huge amount of misinformation about camshaft wear oil gelling Zinc and the additive package ZDDP are suddenly circulating throughout the automotive industry Did you know that certain oil supplements can dramatically shorten the life of expensive oxygen sensors and catalytic converters This course is the result of years of research by a leading industry expert in automotive fluids and lubricants This course covers The details of SAE viscosity ratings API and ILSAC certification fluid additives and supplements the solution to oil gelling and sludge formation as well as preventing premature camshaft wear in existing and rebuilt engine ILT CourseCTI Instructor Led Courses
OLT-4701 / HVAC Systems Advanced1015This is a 24 module course covering modern automotive HVAC systems theory and operation including leak detection OLT CourseAdvanced Interactive Online Content
ILT-2001B / GM Duramax Diagnosis240The fastest growing vehicle group today is electronic diesel light and medium duty trucks This course focuses on the popular GM Duramax system Beginning with a fundamental review of the basics of electronic direct injection systems the technician will understand how to properly test and diagnose the major systems including the fuel supply direct injection and computer control systems Topics will include the use of the scan tool during diagnosis Also included are common pattern failures and preventive maintenance service procedures ILT CourseCTI Instructor Led Courses
LBT-202 / LBT 202 Misfire Diagnostics75LBT 202 Misfire DiagnosticsOLT CourseAVI Video Courses
HVAC-2001-4SP / Sistemas HVAC Automotrices Procedimientos Esenciales de Servicio240Sistemas HVAC Automotrices Procedimientos Esenciales de Servicio Automotive HVAC Systems Essential Service Procedures provee una base s lida de procedimientos de servicio HVAC esenciales basados en las mejores pr cticas de la industria para asegurar reparaciones de calidad y devoluciones m nimas El estudiante debe haber establecido habilidades mec nicas y una comprensi n b sica de la operaci n del sistema HVAC de automoci n Se prefiere la experiencia de reparaci n de sistemas de HVAC El candidato ideal est familiarizado con componentes b sicos de HVAC y herramientas de servicio incluyendo equipos de recuperaci n recarga Secci n 609 Se recomienda la certificaci n para el manejo de refrigerantes automotrices Los temas del curso incluir n Pruebas de rendimiento del sistema M todos de prueba de fugas Evacuaci n recuperaci n y recarga Lavado del sistema Sustituci n de componentes Reemplazo de aceite ILT CourseSpanish Instructor Led
ILT-2002 / Common Rail Diesel Systems480Diesel engines have made considerable strides over the past 20 years thanks in part to the common rail fuel injection system Significant fuel economy reduced exhaust emissions unbeatable low speed torque and all around good drivability are a few of the benefits associated with common rail technology This course will cover the past and present diesel systems current applications of the CRD the unique aspects of common rail systems and the changes in emissions requirements that drive systems like CRD ILT CourseCTI Instructor Led Courses
LBT-271 / LBT 271 Deceptive Diagnostics60LBT 271 Deceptive DiagnosticsOLT CourseAVI Video Courses
OLT-4607 / Electrical Engineering Applications355This course covers the application of the fundamental components of electrical systems This eight module course is number 7 of 9 in the series OLT CourseAdvanced Interactive Online Content
VSSA 0121 / Sales Process Step One30With your understanding of the Customer Buying Process and the importance of Need Recognition Step One of your Sales Process should be to Listen In progam we talk discuss Active Listening what to listen for and how to create better communication from the initial step of your sales process OLT CourseService Sales Academy
OLT-4801 / Multipoint Injection180This course covers the basic theory and operation of multiport injection systems in 12 modules and quizzes OLT CourseAdvanced Interactive Online Content
LBT-239 / LBT 239 Gasoline Direct Injection75LBT 239 Gasoline Direct Injection DiagnosticsOLT CourseAVI Video Courses
VSSA 0138 / Service Counter Process Scheduling30Scheduling work is important to proper shop loading ensuring customer satisfaction and keeping the shop work flowing How you schedule can ensure steady work high gross profits and tremendous levels of customer satisfaction In this program you will learn how to determine the amount of work you can handle what to do about the daily roller coaster and best practices that help you get the most out of your daily schedule OLT CourseService Sales Academy
LBT-153SP / LBT 153 SP Sistemas de TPM60LBT 153 SP Sistemas de TPMOLT CourseAVI Video Courses
ILT-0301SP / Diagn stico y Servicio A C Automotriz480Procedimientos de diagn stico y servicios est n cubiertos por sistemas de AC avanzadas de hoy en d a La industria de la AC se inunda cada a o con piezas de fallas causadas por el diagn stico o servicio incorrecto Este curso cubre las ltimas t cnicas de diagn stico y los procedimientos de servicio de importaci n y veh culos nacionales para asegurar su xito y la rentabilidad durante la temporada de servicio AC ILT CourseSpanish Instructor Led
OLT-2610 / Safety Systems Theory390Entry level technician safety systems theoryOLT CourseAdvanced Interactive Online Content
VSSA 0109 / Customers Love Free30You may not feel like giving away something for free but customers love it You love it to when you re the customer Free offers can attract those customers you ve been missing Come see the benefits of free Learn what you can offer for free to entice your customer to do business with only you OLT CourseService Sales Academy
OLT-2700 / Heating Air Conditioning Pre Post Test180Entry level technician heating air conditioning pre post testsOLT CourseAdvanced Interactive Online Content
FORD-2510-8 / Ford EcoBoost Platforms Operation and Diagnosis480Since 2010 Ford has been putting the majority of their engineering efforts into the EcoBoost family of engines Designed to satisfy a worldwide market these engines have added over 128 patents to Fords development portfolio Offering displacements from 1 0 liter to 3 5 liter Ford expects this engine family to be an option for up to 90 of their vehicles This class will present the operation and diagnostic techniques the aftermarket will need to service this massive segment of the repair market Each major system of the EcoBoost will be covered using not only OE tooling but capable aftermarket scan tools and techniques Topics will include Engine mechanical highlights Fuel system operation and diagnosis Ignition system operation and diagnosis Air Induction and turbocharging Emission components and monitoring strategies Network configuration and reprogramming Current service issues ILT CourseCTI Instructor Led Courses
ASE-A9 / A9 Diesel Light Engines60A9 Diesel Light EnginesOLT CourseASE Test Prep
ILT-0401sp / Mejores Pr cticas en Servicio de Frenos480Esta clase est dise ada para establecer est ndares de desempe o para cada freno de servicio profesional Siguiendo las directrices de esta clase y libro usted sabr lo que se espera de usted cuando se realiza un cambio de frenos b sico El objetivo principal de cada cambio de frenos es dar a sus clientes un veh culo seguro y confiable que se detiene sin ruido cada vez Mantenga estos objetivos en mente como una revisi n de la Mejores Pr cticas en las normas de funcionamiento del freno de servicio Los temas incluyen las mejores pr cticas para la inspecci n de frenos la selecci n de la fricci n el mecanizado del rotor utilizando tanto dentro como fuera de los tornos de autom viles el uso adecuado de las mediciones de descentramiento lateral y la indexaci n del rotor y la validaci n correcta reparaci n ILT CourseSpanish Instructor Led
MBZ-5301-8 / MBZ Chrysler Sprinter480This course is a one day event that covers the following Sprinter topics Dodge Freightliner and Mercedes Benz systems Engine design and operation Fuel system operation and diagnostics Frequent drivetrain codes diagnosis and solutions Maintenance and service Exhaust system and exhaust aftertreatment Scan tool use DRBIII and Star Tester Sprinter common failures and solutions ILT CourseWTI Instructor Led Courses
OLT-4404 / Wheel Alignment Advanced410This course contains 27 modules and quizzes covering advanced wheel alignment OLT CourseAdvanced Interactive Online Content
ASE-A6 / A6 Electrical Systems60Test Prep Electrical SystemsOLT CourseASE Test Prep
LBT-124 / LBT 124 Ford 7 3L DIT Powerstroke Diagnostics120LBT 124 Ford 7 3L DIT Powerstroke DiagnosticsOLT CourseAVI Video Courses
OLT-1505 / Understanding Hybrid Technology180Understanding the hybrid technology is critical to keeping hybrid vehicle owners as customers This course will provide an introductory look at hybrid vehicle design and operation OLT CourseAdvanced Interactive Online Content
TOY-5101-8 / Complete Toyota Diagnostics480 Topics Covered Toyota Factory Scan Tool Operation and Advantages Quick painless Variable Valve Timing diagnosis Mass Air Flow Sensor Operation and Diagnosis Zirconia O2 Sensors and Air Fuel Ratio Sensors Operation and Diagnosis Diagnosing a skewed Air fuel Ratio Sensor Tools and Techniques Toyota and OBDll Fuel Trim Common and uncommon problems and fixes P0420 Catalytic Converter Efficiency ECM strategy and diagnosis Techstream Active Tests that will save you time and money Diagnosing Toyota EVAP Systems A new look at finding even the smallest of leaks with and without a smoke machine Lost in translation A look at confusing ECM wiring diagrams ILT CourseWTI Instructor Led Courses
VAG-5401-8 / VW Audi Body Electronics and Bus Systems480 Real world VAG body and bus system diagnostic techniques Streamlined coding procedures and digital oscilloscope shortcuts to repair VAG body bus system electronics Factory level training knowledge and information tailored specifically for the aftermarket repair professional VW Audi body systems 2000 s to present LIN Convenience MOST FlexRay Bluetooth Body Electronic Module U519 J520 functions and diagnosis Cheat sheets to decode cryptic schematic symbols alpha numeric designations and bus system logic VAG wiring diagrams navigating factory OEM and aftermarket diagrams Interactive wiring diagram exercises Convert manufacturer guided fault finding into your own streamlined test plans Using a Digital Storage Oscilloscope DSO to diagnose VAG systems Scan tool tips and tricks to quickly and efficiently diagnose faults Solid system comprehension leads to effective diagnostic strategy ILT CourseWTI Instructor Led Courses
VSSA 0119 / Lost Customer Follow Up30A quick and easy way to grow your car count and improve your business is to implement a consistent Lost Customer Follow Up program Learn what to expect when contacting lost customers how best to contact these customers and how to get them back OLT CourseService Sales Academy
VSSA 0126 / Selling Alignments30Wheel alignment is a great way to grow revenue find undercar opportunity and keep your customer s tire investment protected This program explores how to best sell alignments by leveraging the Customer Buying Process Learn to relate alignments to what customers recognize describe what a customer can expect and how to increase the number of alignments you sell OLT CourseService Sales Academy
LBT-159 / LBT 159 Genisys 3 0150LBT 159 Genisys 3 0 NavigationOLT CourseAVI Video Courses
LBT-267 / LBT 267 Genisys 5 0 Training65LBT 267 Genisys 5 0 TrainingOLT CourseAVI Video Courses
LBT-249 / LBT 249 Getting To Know Your VCI120LBT 249 Bosch VCI TrainingOLT CourseAVI Video Courses
OLT-3505 / Electric Motors320Course 5 of 9 covers the electric machine in detail helping the learner better understand the foundation knowledge needed to diagnose HEV and BEV systems OLT CourseAdvanced Interactive Online Content
LBT-175 / LBT 175 The Competition for Your Customers Loyalty105LBT 175 The Competition for Your Customers LoyaltyOLT CourseAVI Video Courses
OLT-4802 / Engine Management Sensors465This 30 module course covers the theory and operation of engine management sensors OLT CourseAdvanced Interactive Online Content
OLT-3503 / Electric Drive Categories170Course 3 in a 9 course series covering the different types of electric drive systems OLT CourseAdvanced Interactive Online Content
LBT-172 / LBT 172 Ford and Chrysler EVAP45LBT 172 Evap Diagnostics Ford ChryslerOLT CourseAVI Video Courses
LBT-188 / LBT 188 MACS AC Clinic105LBT 188 MACS A C ClinicOLT CourseAVI Video Courses
ILT-1101 / Gasoline Direct Injection An Introduction to System Operation480Gasoline Direct Injection GDI systems are becoming common place on late model cars and light trucks This variation of fuel injection delivers the fuel charge directly into the combustion chamber much like a diesel using a common rail system The potential benefits of GDI are increased fuel efficiency and power Of course the GDI fuel control strategies are different than normal MPFI systems and maintenance opportunities present new challenges to the aftermarket repair facility This class will cover these topics which will enable you to effectively service and maintain GDI systems found on GM Toyota Isuzu Mitsubishi VW Audi Saturn and Mazda sILT CourseCTI Instructor Led Courses
OLT-4102 / Cooling System Advanced390This course covers the theory and operation of cooling systems in 30 modules and quizzes OLT CourseAdvanced Interactive Online Content
VSSA 0146 / Technical Knowledge for Service Advisors Rear Brakes30Understanding the basic operating principles of technical systems can make you a better salesperson This program discusses the basics of rear brakes the causes of what a customer may be experiencing and rear brake components OLT CourseService Sales Academy
CTS-1012-8 / Critical Thinking Skills The Logical Troubleshooting Process480Have you noticed that some people are naturally good troubleshooters Perhaps it is a technician whose diagnostic abilities are efficient quick and accurate Perhaps it is the Service Advisor who deals with difficult customers and always comes away from it with a smile and a sold work order Or perhaps it is someone else in your life who seems to always come up with great solutions to their problems How do they do it One of their secrets of success perhaps the most important one is that they have a process for troubleshooting This process whether they practice it consciously or unconsciously allows them to successfully overcome the challenges they face In this course The Logical Troubleshooting Process we are going to examine the elements that drive successful troubleshooting These elements include attitude knowledge and a six step process for troubleshooting While our focus is the application of these elements to our professional roles in the automotive service arena the reality is that you can apply these troubleshooting skills to any area of your life Note This course is specifically designed to be attended by Service Advisors Service Managers and Technicians ILT CourseCTI Instructor Led Courses
ILT-1504 / Advanced Technology Vehicles240As Federal and State regulations continue to drive fuel economy standards ever higher auto makers are introducing vehicle technologies which significantly changing the service landscape This course will provide must have information on the emerging Electric Vehicle market and show technicians and shop owners what is available now and coming soon in the EV market Vehicles such as the Chevy Volt and Nissan Leaf are only two in this rapidly expanding EV industry Attendees will learn how the aftermarket can align itself to profit from the new trends in Advanced Technology Vehicles ILT CourseCTI Instructor Led Courses
ILT-1803 / Asian Security Systems Theory and Operation480Today s Asian vehicle security systems are much more than a motion detector and an alarm Current systems not only have the ability to sound an alarm but they can render the vehicle completely inoperable Because of the complex and integrated nature of these systems many technicians can get lost diagnosing problems or can create problems from simple actions such as replacing a key This course covers Asian vehicle security systems and identifies the various tools needed to properly diagnose service and repair the systems ILT CourseCTI Instructor Led Courses
AD-3000-8 / Pressure Waveform Acquisition Analysis From the Inside Out480Technicians with a good understanding of labscopes and engine mechanical operation can learn to leverage the power of pressure transducers in their diagnostic routine by attending this course Pressure waveform readings from the intake manifold combustion chamber and the exhaust stream can provide a wealth of information that can make difficult problems easy to find We will cover absolute and delta transducers and explain the characteristics and benefits of each The diagnostic approach will be demonstrated using real world examples and actual case studies Students will complete the course with the confidence to invest in the tooling needed to perform pressure testing and analysis to improve their accuracy and efficiency ILT CourseCTI Instructor Led Courses
ILT-2001 / GM Duramax Diagnosis480The fastest growing vehicle group today is electronic diesel light and medium duty trucks This course focuses on the popular GM Duramax system Beginning with a fundamental review of the basics of electronic direct injection systems the technician will understand how to properly test and diagnose the major systems including the fuel supply direct injection and computer control systems Topics will include the use of the scan tool during diagnosis Also included are common pattern failures and preventive maintenance service procedures ILT CourseCTI Instructor Led Courses
LBT-54 / LBT 54 Ignition System Testing with Coil on Plug and Misfire Detection45LBT 54 Ignition System Testing w Coil on Plug Misfire DetectionOLT CourseAVI Video Courses
ILT-1804 / Import Security Systems Diagnosis480This case study based course will present actual defects from real vehicles The cases covered from both Asian and European vehicles will be used as a practice tool to learn specific techniques that can be applied to many import vehicles This is an advanced class It is recommended that the 8 hour Asian Vehicle Security Systems Theory class ILT 1803 and the European Vehicle Security Systems Theory class ILT 1805 be completed before taking this class ILT CourseCTI Instructor Led Courses
OLT-1109 / Tools Equipment Pre Post Tests220Entry level technician tools and equipment pre post testOLT CourseAdvanced Interactive Online Content
EET-3503-8 / Effective Electrical Troubleshooting Practical Application of Domestic OE Schematics480When a simplified wiring schematic doesn t provide the necessary diagnostic information access to the added features of OE wiring diagrams can help save valuable diagnostic time Learn how to access wiring information directly from the vehicle manufacturer as well as through aftermarket information systems Added features include web based hyperlinks to connector views and component locations photographs to help identify components and automatic links to associated diagrams This class will show the use these added features to effectively diagnose circuit problems Explore the unique formats of each OE s schematics system See advanced testing techniques applied to specific vehicle problems and participate during in class diagnostic challenges ILT CourseCTI Instructor Led Courses
VSSA 0129 / Selling MIL Diagnosis30Selling check engine light diagnostics can be a challenge Customers often understand only that they have a light that needs to be turned off Technicians understand the myriad of things that go wrong causing the light to come on Service advisors understand that customers don t think they should pay for diagnostics How should all of this be handled so that the shop makes money and customers leave happy Expect to develop a high level understanding of what is involved in diagnostics how to present the costs of diagnosis to the customer and how to manage the process of diagnosis in such a way that everyone stays happy OLT CourseService Sales Academy
TF-1104 / Vision Statement30Vision statements lay out where you are going in the future They cast a view over the horizon to what will be expected of your organization down the road Explore others vision statements while challenging yourself to answer introspective questions as to what your legacy will be to those that follow OLT CourseTransformers Institute
ILT-1204B / Hands On Digital Storage Oscilloscope 4 hrs 240Digital storage oscilloscopes are fast becoming an essential diagnostic tool when diagnosing and repairing any make model and manufacturer of modern day vehicles Technicians have long been attending training classes to learn how to capture waveforms from components and circuits however one of the problems has been that the technicians usually were not trained how to use their scope to its full capability in other words how their scope really works and what it can really do or not do This course is designed to give the diagnostic technician the knowledge and skills necessary to unlock all the tools their digital storage oscilloscope has to offer and use those tools effectively and efficiently this course will take the technician through a thorough scope setup scaling trigger slope channels cursors etc capturing waveforms voltage current pressure on a variety of baseline components and circuits cam sensor crank sensor TPS MAP MAF O2 ignition control and battery voltage measure and store captured waveforms and finish with capturing analyzing measuring and storing additional component and circuit waveforms ignition primary and secondary ignition coil amperage ignition signal fuel pump amperage O2 sensor mass air flow sensor starter motor amperage cooling fan amperage wheel speed sensors and many more This is a hands on instructor led course which will require that you to bring your own lab scope if available If you do not have lab scope we have a limited number of loaners that can be provided for you during the class It would also be advantageous to bring your own lap top computer if possible Please let your CARQUEST or Advance Auto Parts sales representative know in advance if you do not have a lab scope ILT CourseCTI Instructor Led Courses
VSSA 0145 / Technical Knowledge for Service Advisors Front Suspension30Having some high level technical knowledge makes selling service maintenance and repairs easier and faster Customers sense the confidence that comes with knowledge and are more apt to form trust with the service advisor Having some technical knowledge also makes those conversations with technicians more effective efficient and provides for less miscommunication Expect to learn what suspensions systems do what customers will notice when things go bad and what you need to know to better sell undercar components OLT CourseService Sales Academy
VSSA 0142 / Technical Knowledge for Service Advisors Batteries30A basic understanding of how batteries work and why they cost what they do will help any sales conversation Join us for a high level discussion on the technical aspects of batteries battery testing and what customers recognize about batteries OLT CourseService Sales Academy
BMW-5313-8 / BMW Motorsports 3480 Topics Covered Covering E6x M5 M6 E9x M3 Model Overviews S85 S65 Engine Mechanical Systems MS S65 MS S60 Engine Electronics M Specific Driveline and Chassis Changes High and Low Pressure VANOS systems SMG III and Dual Clutch Transmissions Electromechanical operation Hydraulic systems Service and Re learn procedures Common problems and Diagnostic Procedures ILT CourseWTI Instructor Led Courses
OLT-4902 / Electronic Diesel Control Advanced335This 18 module course covers the theory and operation of modern electronic diesel control systems OLT CourseAdvanced Interactive Online Content
LBT-229 / LBT 229 Intermittent Diagnostics420LBT 229 Intermittent DiagnosticsOLT CourseAVI Video Courses
POR-5112-8 / Porsche PIWIS 2480tbdILT CourseWTI Instructor Led Courses
ATV-5202-8 / Advanced Technology Vehicles Diagnosing Hybrid Motors and Inverters480This class is a continuation of Diagnosing Hybrid Battery Pack Systems As more hybrid vehicles appear in aftermarket shops the need for improved understanding of the operation and diagnosis of inverters and motors becomes increasingly important This class will focus on the operation of inverters and motors as they apply to today s hybrids Learn what knowledge and tooling it will take to accurately diagnose and repair these advanced drivetrain systems Topics covered will include Motor types components and how they function Crucial sensing devices Inverter operation and operational strategy Modes of operation Cooling support systems Key scan tool PIDs for analysis of faults Special tools and equipment Real life examples of inverter motor faults ILT CourseCTI Instructor Led Courses
TF-1304 / Repair Order Audits30Nothing can be more enlightening than properly doing a repair order audit Learn what to look at and discover why goals are not being achieved A quality repair order audit can lead a shop owner or manager to what training the shop needs to focus on OLT CourseTransformers Institute
TF-1407 / Finding the Right Digital Marketing Company30Explore how to best find the right digital marketing company to meet your company s specific needs and expectations OLT CourseTransformers Institute
LBT-205 / LBT 205 Pegisys Essential Techniques Training60LBT 205 Pegisys Essential Techniques TrainingOLT CourseAVI Video Courses
TF-1401 / Marketing Intro30In this video Greg will start off with the broad topic of marketing and cover the various approaches to marketing that are typically associated with direct response marketing and branding OLT CourseTransformers Institute
ILT-1404 / Diagnostic Secrets of a Mobile Diagnostician480This course is designed to deliver in depth explanations of high use testing techniques and equipment strategies that are the favorites of top diagnosticians In depth explanations of test equipment function set up and testing techniques will be discussed Learn to make full use of your test equipment investment with techniques you will use for the rest of your career During this course both theory and live case study applications will be presented ILT CourseCTI Instructor Led Courses
AVI-ASEA5 / ASE A5 Brakes330Automotive Video s ASE test prep videos have everything technicians need to know to be ASE Certified Presented by instructor Mark DeKoster this program is a complete A Z for brakes service and will be a great training experience for any new tech doing brake jobs or techs studying for the ASE A5 brakes certification A5 addresses the symptoms and causes of the extensive hydraulic braking systems drum brake disc brake parking brake power assist unit and anti lock brake system diagnostic information The program also covers repair information detailed assembly cleaning inspection and adjustment procedures Technicians seeking ASE certification will benefit from the valuable preparation offered by this test preparation video It features the most up to date ASE task list along with practice test questions like those typically seen on an ASE certification exam to help users feel more comfortable and prepared to pass the actual test Comprehensive coverage includes overviews of each task list topic plus ASE test taking strategies and detailed explanations You can be certain that with over 5 hours of video and a study manual by AVI this training program has everything you need to know about brakes Runtime 330 minutes Note The A5 Test Prep Study Guide is NOT downloadable and may only be viewed online OLT CourseAVI Video Courses
ILT-1310SP / An lisis de Datos de Esc ner Realzado480La herramienta de an lisis es el arma principal que se utiliza en el diagn stico de problemas OBD de hoy Este curso comienza con una breve revisi n de escaneo fundamentos de an lisis de datos El enfoque principal de este curso es identificar y establecer grupos de PID PID relaciones din micas an lisis total de ajuste de combustible y la comprensi n y utilizaci n de nuevas PID Datos gen ricos y mejorados junto con herramientas de an lisis gen ricos y OE se ilustrar n ILT CourseSpanish Instructor Led
OLT-1101 / Shop Safety Theory460Entry Level Technician Shop SafetyOLT CourseAdvanced Interactive Online Content
STA-3805-4 / Scan Tool Analysis Modern Air Fuel Management240This class is a continuation of STA 3803 4 It will concentrate on air fuel management strategies as implemented on Advanced Tier platforms Air Fuel management has changed drastically in recent years and what we expect to see in fuel trim reactions to systems faults may not apply to today s vehicles Special emphasis will be placed on the effects of the downstream exhaust gas sensor on fuel control Completion of our earlier fuel trim classes is encouraged Topic discussed will include The Air Equation Air control Fuel delivery Feedback devices Control outside of stoichiometry Adaptive range and strategy The effects of secondary control Key PIDS and analysis ILT CourseCTI Instructor Led Courses
LS-2 / ABS Stability Control Braking Systems Technology65ARCHIVED LIVESTREAM As braking systems become more technologically advanced so do the problems that arise Bob Pattengale s brake technology webcast sponsored by Brake Front End and Robert Bosch LLC was held on December 10th 2013 Bob covered ABS stability traction control and everything in between to get those pesky problems with automatic braking and emergency assist repaired right and out of your bay in no time OLT CourseAVI Video Courses
LBT-230 / LBT 230 OTC TPMS90LBT 230 OTC TPR Fundamental TrainingOLT CourseAVI Video Courses
ILT-1405 / Modern Misfire Diagnosis480Part 1 of a 6 part Misfire Diagnostic Series Misfire The Essentials will build a foundational understanding required to properly diagnosis even the most difficult misfire problems Diagnosing misfire complaints is not getting easier In this course we will look at misfire from a different perspective Using real world case studies along will usage techniques for factory and aftermarket equipment typically found in most shops you will see how to quickly gather the information needed to accurately diagnose misfire concerns on any engine Each course in this series will cover a different area of misfire diagnostics such as mechanical fuel and ignition components ILT CourseCTI Instructor Led Courses
ILT-1417 / Developing a Diagnostic Game Plan Part 2480The execution of any vehicle function requires Inputs Processing Communication and Outputs often spread across multiple ECUs Any step in this distributed process can break down Do you have a Game Plan for dealing with today s complex vehicle distributed vehicle systems Diagnostics today is 75 research game plan building and 25 actual testing Using case studies of documented broken vehicles this course will outline new processes and strategies that are real world proven to be successful By practicing problem solving in the classroom the technician is better able to recognize patterns when faced with a similar problem in his bay that will lead to faster and more accurate diagnosis and repair ILT CourseCTI Instructor Led Courses
EQUIP-2908-4 / Autel MS908 Familiarization Live240This 4 hour class is designed to improve understanding of the Autel 908 scan tool We will explore operation for techs that may not have attended any introductory training were not mentored or do not have experience using the Autel 908 or 908p The class will be taught from an Autel 908 connected to a running vehicle Students may or may not currently perform drivetrain diagnostics but have need to reset oil life monitors steering angle sensors perform ABS functions etc This class centers around the update process menu navigation data selection and bidirectional functions of the Autel 908 on various systems Students can bring their Autel Tablet VCI and Charger Optionally bring a USB cable and Borescope Simulators will be available for hands on exercises in the classroom This class will allow flexibility to answer specific tool use questions from the students in the class ILT CourseCTI Instructor Led Courses
DVT-3000-8 / Transmission Diagnostics for the Engine Technician480The modern transmission can be very difficult to diagnose properly without an understanding of the wide range of inputs and strategies that make up transmission control Diagnostic analysis of the transmission must take into consideration the mechanical aspects of the transmission as well as the electrical hydraulic and engine control influences Many transmissions have been unnecessarily replaced when testing routines skip one of these factors and many repeated transmission component failures have occurred when the root cause of mechanical failure was not determined during the initial diagnosis Some OBD II technicians may say That s why I stay away from transmissions I have enough to worry about with the engine drivability problems Many transmission technicians would also say the very opposite however the engine and transmission inputs and software strategies tend to overlap at a much higher level than ever before to control emissions torque and driving experience In order to be successful in either case the blending of emissions control and driving experience forces both the engine drivability technician and the transmission technician to cross the long time established border line between the two repair fields ILT CourseCTI Instructor Led Courses
ASE-A8 / A8 Engine Performance60Test Prep Engine PerformanceOLT CourseASE Test Prep
LS-16 / Fuel System Diagnostic Starting Point60ARCHIVED LIVESTREAM Are you making the best use of your valuable diagnostic time In this session you will learn a tried and true method of determining how the PCM is reacting to engine performance issues This simple 4 Step process is designed to work on code and no code drivability issues and can be performed with an inexpensive OBD II generic scan tool Topics Covered Review the key fuel system control components Evaluate critical sensor inputs and environmental conditions Benefits of using a consistent diagnostic starting point Learn how to get the most from the 4 Step process Join us for this LIVE LiveStream brought to you by Robert Bosch LLC and taught by Jim Wilson OLT CourseAVI Video Courses
BSLD-5003-8 / The Keys to Success Running Your Business Instead of Your Business Running You 480 If you need to know how to get what you want If you want to know the keys to being successful then this class is essential Learn the keys to financial success to being an effective leader and the best ways to managing staff Make running your business easier and more profitable Spend the day with us learn how to wow customers motivate employees and improve your bottom line 15 Keys to Success The 6 Most Important Numbers to Know Accounting Numbers vs Management Numbers Leading the Team to Success Get what you WANT The Management Cycle Goals Metrics Communication Strategy ILT CourseBusiness Development
CHS-3400-4 / CHS Advanced Alignment Diagnostics240Restoring the vehicle to proper alignment can be difficult when a technician does not properly understand that there is more to do than setting the angles we are familiar with caster camber and toe For example a vehicle may have struck a curb and bent a steering knuckle slightly If the vehicle is returned to within specs without replacing the bent steering knuckle it may drive okay in a straight line but produce handling and tire wear issues when cornering This class explores the more advanced alignment measurements such as vehicle symmetry steering axis inclination scrub radius and much more Throughout this class the technician will gain understanding of many possible underlying issues that result from collision or vehicle alterations as well as the solutions that are available when adjustments are not provided from the factory Becoming familiar with all the many functions that modern alignment machines have to offer will make each technician a better alignment specialist ILT CourseCTI Instructor Led Courses
VSSA 0130 / Selling Process in General30Your sales process is integral to your success with selling What is your sales process Does it work Does it work as consistently as you d like In this program you will learn the elements that should be included in your sales process or learn to create your own sales process OLT CourseService Sales Academy
TF-1205 / Holding Sales People Accountable30Correcting any employee should be a process that includes respect and is done in an effort to achieve a win win for the employee and the company You ll hear something that many shop owners use to drum up friendly competition as well as what numbers are used to set standards and are then monitored to gauge production We ll share our opinion on the best type of pay plans to keep your service advisors motivated Ultimately consistency is key and with clearly communicated and defined standards along with positive reinforcement you get the pleasure of seeing your sales people soar to even higher heights OLT CourseTransformers Institute
ATV-6001-8 / Advanced Technology Vehicles Advanced Driver Assist Systems480You have seen them publicized on television Advanced Driver Assist Systems ADAS that are developed to automate adapt enhance vehicle systems for safety and improved vehicle control Some features are designed to avoid collisions and accidents by offering technologies that alert the driver to potential problems Others to avoid collisions by implementing safeguards and taking over control of the vehicle Adaptive features may automate lighting provide adaptive cruise control automate braking incorporate GPS traffic warnings connect to smartphones alert driver to other cars or dangers keep the driver in the correct lane or show what is in blind spots These systems are entering the aftermarket repair world Be up to date on operation and diagnostic techniques that will enable you to keep these jobs profitably in your shop ILT CourseCTI Instructor Led Courses
TPMS-2016-4 / Tire Pressure Monitoring Systems Service Technology Update240Tire pressure monitoring systems have been in use for over a decade Issues with these systems are now commonplace in the aftermarket repair shop This course covers changes to tire pressure monitoring systems including new sensor technology programmable sensors aftermarket replacement sensors and the tools necessary to service these systems ILT CourseCTI Instructor Led Courses
OLT-2401 / Wheels Tires Theory480Entry level technician wheels and tires theoryOLT CourseAdvanced Interactive Online Content
EET-3503-4 / Effective Electrical Troubleshooting Practical Application of Domestic OE Schematics240When a simplified wiring schematic doesn t provide the necessary diagnostic information access to the added features of OE wiring diagrams can help save valuable diagnostic time Learn how to access wiring information directly from the vehicle manufacturer as well as through aftermarket information systems Added features include web based hyperlinks to connector views and component locations photographs to help identify components and automatic links to associated diagrams This class will show the use these added features to effectively diagnose circuit problems Explore the unique formats of each OE s schematics system See advanced testing techniques applied to specific vehicle problems and participate during in class diagnostic challenges ILT CourseCTI Instructor Led Courses
LS-58 / Steering Clear of Undercar Misdiagnosis60ARCHIVED HD BROADCAST In this program we ll give you the scoop on steering and suspension system essentials along with helpful diagnostic tips to keep your customers driving straight and riding smooth Topics Covered Front Rear Suspension Types SLA MacPherson Strut and solid axle Common Suspension Issues Tire Wear Tips Relating 4 wheel alignment measurement to premature tire wear out Electronic Ride Controls Active Suspension Active suspension systems with hands on time with a Mercedes Airmatic Variable Effort Electric Power Steering Scan tool demos for variable effort steering Mercedes SUV and EPS Ford SUV systemsOLT CourseAVI Video Courses
LBT-259 / LBT 259 Catalyst Efficiency Diagnostics150LBT 259 Catalyst Efficiency DiagnosticsOLT CourseAVI Video Courses
LBT-177 / Fuel Trim Diagnostics45With the cost of fuel today gas mileage is more important to your customers than ever Have you had customers complaining of lost engine power and poor fuel economy Would you like to sell more fuel injection service work AVI can help with Fuel Trim Diagnostics In this program Jim Wilson shows you how to use fuel trim as a diagnostic tool to test certain sensors and to verify your auto repairs He explains how things like high mileage dirty injectors lazy O2 sensors or coking affect short term fuel trim He also shows you how and what sensors affect fuel trim and how the catalytic converter is involved Wouldn t you like to learn more about fuel trim so that you can help improve your customer s engine power and fuel economy The answer to where should proper fuel trim values be Where to find all the data to get the job done Live data setups lots of tips and great tech logicOLT CourseAVI Video Courses
ILT-1402SP / Diagn stico de Red de Datos Vehicle Data Network Diagnosis 480Redes de veh culos son principalmente los sistemas controlados por software sin partes m viles Como tal m s all de la integridad arn s de prueba la gran mayor a de los diagn sticos de red de veh culos se basan en las habilidades de pensamiento cr tico y las capacidades de pruebas de herramientas de an lisis disponibles Diagn stico de la red son un tema muy amplio que abarca muchas t cnicas y conocimientos necesarios para cada tipo de protocolo de red Este curso cubrir unos pocos tipos diferentes de protocolos de redes de varios fabricantes de equipos originales Las habilidades aprendidas son aplicables a otros tipos de protocolos que no est n cubiertos tambi n ILT CourseSpanish Instructor Led
OLT-4612 / Alternators430AlternatorsOLT CourseAdvanced Interactive Online Content
ASE-A2 / A2 Automatic Transmission Transaxle60The purpose of the A2 ASE pre test training is to focus on the part of the A2 that has the highest failure rate Diagnostics Instructor Wayne Colonna will cover fundamentals of the torque converter and planetary gear train operation as well as understanding component application charts and ending with knowing the difference between a solenoid performance failure and a solenoid electrical failure A comprehensive understanding of these subjects will enable the technician to determine the proper diagnostic routine regardless of the type of transmission being diagnosed ASE exams are generic so they can apply to any vehicle A variety of transmissions are covered in video focusing on principals of operation and diagnostics that would apply to any style computer controlled automatic transmission Topics covered include Torque Converters Planetary Systems One way clutch device Engine Braking Friction Band Elements Various Shift Strategies Performance Codes Solenoid Electrical Codes The book also contains Illustrations diagrams charts DTC descriptions transmission gear ratio charts detailed solenoid diagrams valve body diagrams accumulator diagrams pressure tap locations and integral cooler information line pressure specs case passage identification with integral cooler and remote cooler and much more Runtime 75 minutes On the current task list the following sections have quiz questions for you to test your knowledge on the subject matter To fully understand this concept and obtain training coverage please refer to the Study Guide General Transmission Transaxle Diagnosis In Vehicle Transmission Transaxle Maintenance and Repair Off Vehicle Transmission Transaxle Repair Note The A2 Test Prep Study Guide is NOT downloadable and may only be viewed online OLT CourseASE Test Prep
LBT-146 / LBT 146 Functional Scanner Testing90LBT 146 Functional Scanner TestingOLT CourseAVI Video Courses
LBT-258 / LBT 258 Cummins 5 9L and 6 7L225LBT 258 Cummins 5 9L and 6 7L Issues and Review of OperationOLT CourseAVI Video Courses
LBT-262 / LBT 262 IDS VCM 2120LBT 262 IDS VCM2OLT CourseAVI Video Courses
ILT-1316 / Essential EVAP Diagnostics Part 2240In Part 2 of the EVAP series we will take an in depth look at the various Key Off EVAP systems With the ever tightening emission standards the EPA is cracking down on may pollutants including hydrocarbons EVAP systems are designed to limit the amount of hydrocarbon emissions and the on board diagnostic software is tasked with evaluating the ability of the EVAP system to contain hydrocarbons Trying to diagnose system integrity down to 010 is posing significant challenges for the engineers Key Off EVAP systems are designed to allow diagnostics to the 010 level by eliminating fuel slosh which is a by product of engine running testing as covered in this series In this Course CTI will show how to diagnose these Key Off systems which can be as simple as a software change to a full hardware package including vacuum and electric pressurizing pumps ILT CourseCTI Instructor Led Courses
ILT-1506 / Advanced Technology Vehicles Service and Maintenance480The Hybrid vehicle segment is the fastest growing market in North America With over 2 5 million hybrid vehicles on the road it is only a matter of time before your customers who own a hybrid vehicle visit you requesting maintenance services While there are many safety issues that need to be addressed when servicing hybrids the reality is there are only a few services that require factory tools Hybrid vehicles all have internal combustion engines that need oil changes tune ups and carbon services They all have brake and suspension systems that you can service along with cooling systems tires and transmission fluid services This course covers the unique service issues you will find on the most popular hybrid vehicles that will show up in your bays This is a must class for your business to be prepared to compete with the OE dealers for your customers future business ILT CourseCTI Instructor Led Courses
OLT-2606 / Starting System Theory390Entry level technician starting system theoryOLT CourseAdvanced Interactive Online Content
EET-5010-4 / EET Domestic Charging Systems and Power Management240Are you replacing the alternator unnecessarily When faced with an illuminated BAT GEN or ALT light that s on what do we do on a late model vehicle equipped with a computer controlled charging system The connected development of next generation electrical and electronic architectures EEA s has led to a whole new level of balance between modern batteries and the charging systems that support the vehicles electrical needs The modern charging system is designed to maximize the effectiveness of the generator manage loads improve battery state of health and life send diagnostic messages to alert the driver and minimize the systems impact on fuel economy This course will cover Electrical power management designs Regulated voltage control for ignition off and on demand Battery state of charge health and function Alternator pulley diagnosis overrunning alternator pulley OAP and decoupler OAD Charge indicator message interpretation Modes of charging system operationILT CourseCTI Instructor Led Courses
LBT-133 / LBT 133 F R E D Busses The Body90LBT 133 F R E D Busses the BodyOLT CourseAVI Video Courses
OLT-2602 / Electrical Measurement Theory60Entry level technician electrical measurement theoryOLT CourseAdvanced Interactive Online Content
ILT-1001 / Electronic Throttle Control Diagnostics240While many technicians give little thought to the throttle body and the throttle blade this forgotten device can create havoc with many systems when it malfunctions Manufacturers have been quietly changing over to throttle by wire and technicians need to understand the operational characteristics of the Electronic Throttle Control systems In this course we will detail the operation of Electronic Throttle Control systems as well as the logic used to activate the fail safe strategies The ETC is used by many vehicle systems from the PCM to the ABS and Cruise Control Learn how these systems utilize the ETC and how to use the fault modes to aid diagnostics ILT CourseCTI Instructor Led Courses
TF-1003 / The Fundamental Whys 30We will address several crucial questions that end up being important building blocks to the foundation of your business In life our whys help drive and motivate us in our journey especially when the going gets tough Why were you drawn to this industry in the first place Why do your employees work for you What sets you apart Knowing our whys leads to greater success Don t overlook the importance of this exercise Pick up your pen and paper dig in and do the work reap the rewards OLT CourseTransformers Institute
TF-1302 / Advisor Pay Plans30Greg and Jason have a great discussion on pay plans and how they motivate the behavior of the sales team They talk about outside of the box ideas that will help you build the pay plan that works for your company OLT CourseTransformers Institute
VSSA 0107 / Customer Buying Process Step Four30This is the Customer Buying Process step that we all want to get to where the customer makes a decision Can you help them say yes What makes it hard for them to say yes You can expect to learn how to make it easy for the customer to say yes what to do when they don t say yes and how to keep the decisions easy for the customer OLT CourseService Sales Academy
EVAP-5001-8 / Evaporative Emissions Systems Asian Import Diagnosis480This course covers the operation and diagnosis of modern Asian import evaporative emission systems Vehicle makes covered include Toyota Honda Nissan and Mazda Through the years leak detection strategies used by these manufacturers have transitioned from split vacuum based leak detection to engine off natural vacuum EONV leak detection Each strategy uses unique hardware and diagnostic methods Technicians will gain valuable knowledge about how these systems really work as well as practical testing techniques which can be used immediately to improve diagnostic efficiency This course emphasizes the effective use of scan tool data and bidirectional controls to diagnose EVAP problems ILT CourseCTI Instructor Led Courses
ILT-1803B / Asian Security Systems Theory and Operation 4 Hour240Today s Asian vehicle security systems are much more than a motion detector and an alarm Current systems not only have the ability to sound an alarm but they can render the vehicle completely inoperable Because of the complex and integrated nature of these systems many technicians can get lost diagnosing problems or can create problems from simple actions such as replacing a key This course covers Asian vehicle security systems and identifies the various tools needed to properly diagnose service and repair the systems ILT CourseCTI Instructor Led Courses
TBDCAN-4hr / TBDCAN 4hr240Place Holder Class CanadaILT CourseCTI Instructor Led Courses
LBT-214 / LBT 214 Service Advisor Tips and Tricks60LBT 214 Service Advisor Tips and TricksOLT CourseAVI Video Courses
LBT-283 / LBT 283 The Diagnostic Approach150LBT 283 The Diagnostic ApproachOLT CourseAVI Video Courses
OLT-4L01 / Digital Storage Oscilloscope150This course covers the basic use of a digital storage oscilloscope in 5 modules with quizzes OLT CourseAdvanced Interactive Online Content
LS-46 / The Power of the Phone90ARCHIVED LIVESTREAM The most powerful tool in your shop is your phone Sure we all know to say Good Morning or Good Afternoon identify the shop and identify who is answering the phone However it goes much deeper than that Shops measure the success of their marketing and advertising by the number of times the phone rings but what happens after the phone rings Proper listening skills are by far the most overlooked area of communication today Taking notes on the customers concerns are good but when Mrs McCurty wants to tell you about her grandchildren hang in there and engage her That may seem like a waste of time but when you do get her vehicle in your shop she will be more accepting of your suggestions for repairs needed This 1 5 hour HD broadcast taught by Bill Haas will give you valuable information to improve your phone skills and help you improve the number of calls you convert to appointments Topics Covered Techniques for answering the phone Starting conversations Asking powerful questions Converting the price shopper to an appointmentOLT CourseAVI Video Courses
VSSA 0111 / Educating Your Customer The Methods30The method s you choose to use when educating your customers during the sales process is very important Each customer responds differently when you are presenting Each customer requires a different combination of tools methods and attention This program explores effective methods and best practices related to delivering information to your customers You will learn the importance of connecting with learning styles different ways to present similar material and what should go into creating your sales presentation OLT CourseService Sales Academy
VSSA 0135 / Service Counter Process Avoiding Pitfalls30Things don t have to be as difficult as we make them sometimes Most of the time selling service and parts is just about listening to the customer and providing exactly what they need to resolve some sort of pain Too many times however we set ourselves up to fail We walk right into pitfalls that could have been easily avoided Come learn what some of these pitfalls are and how to avoid them OLT CourseService Sales Academy
LBT-227 / LBT 227 Why J2788 Standard45LBT 227 Why J2788 OLT CourseAVI Video Courses
STA-2505-8 / Scan Tool Academy Practical Application Analysis480The Scan Tool Academy series will provide a branching path taking a technician from basic scan tool use building on a solid foundation until they achieve power user status There is ample evidence that basic button pushing classes have not produced the comprehension and comfort that allows a technician to break out of basic functionality Many shops have invested heavily in scan tools only to have them used primarily as code readers and not much else This series as a whole does not focus on any one scan tool platform as our clients own and use many variations of scan tools We will present scan tool concepts using many of the common scan tool platforms including both multi line aftermarket and manufacturer specific tools In Module 1 Practical Application and Analysis we will Introduce a focused efficient diagnostic routine Apply the diagnostic routine to scan tool testing Describe how scan tool technology has developed and where it is going Explore computer inputs and outputs then compare and contrast what is displayed on a scan tool Provide examples of functionality from 10 scan tool platforms Using service information to understand the data used to monitor specific vehicle systems as well as information that may be available through the scan tool Cover changes in how Global services work what has been added and how to use the information to find solutions more efficiently ILT CourseCTI Instructor Led Courses
VSSA 0147 / Technical Knowledge for Service Advisors Rear Suspension30Rear suspension components are as integral to the operation and handling of an automobile as the front suspensions are Learn common rear suspension components what a customer may notice when they go bad and how they affect the normal operation of the automobile OLT CourseService Sales Academy
AVI-ASEA1 / ASE A1 Test Prep Engine Repair240ASE A1 Test Prep Engine RepairOLT CourseAVI Video Courses
OLT-4611 / Starter Motors505Starter motorsOLT CourseAdvanced Interactive Online Content
LS-52 / MACS 2017 Mobile A C Update65ARCHIVED HD BROADCAST The 2017 Mobile A C Update brings you the latest tips tricks and industry trends from MACS the worldwide mobile air conditioning authority If you work on mobile A C you need this information Course Objectives Will be able to understand sealant issues Understand same root heating problem different symptoms 2 case studies Recognize an F Series coolant message Know how much oil should the system have Understand the best approach to A C electrical electronics diagnostics Recognize the difference between sensors switches Understand smart A C pressure sensors Guide to buying R R R machine Understand the latest update on refrigerant regulations R 1234yf CO2 and Section 609 CertificationOLT CourseAVI Video Courses
EET-3502-8 / Effective Electrical Troubleshooting Diagnostic Application of Wiring Schematics480This course guides technicians through the effective use of wiring schematics as a diagnostic tool Learn to combine schematics circuit operation information and power flow techniques along with applied circuit principles to diagnose problems quickly and accurately Find electrical faults fast by recognizing the characteristics of shorts opens and high resistance circuit problems Learn the most effective tools and techniques to use for a given fault During this interactive course students will use selected schematics to diagnose assigned circuit problems and conditions In addition this course explores and simplifies current track style wiring schematics ILT CourseCTI Instructor Led Courses
LDD-5142-4 / LDD Ford 6 7 Powerstroke Fuel Systems and Updates240In 2008 Ford set out to develop their own diesel engine Breaking ties with their long time partner International Navistar This resulted in the release of the 6 7L Power Stroke engine in the 2011 model year The 6 7L engine is one of the most original diesel designs on the market This engine employs an advanced fuel system with a 30 000 psi rail pressure and piezo injectors along with a dual boost variable geometry turbocharger to provide plenty of torque at low engine speeds and a lot of power overall This class will focus on the operation and analysis of the engine s unique fuel system In addition the latest updates for this popular platform will be presentedILT CourseCTI Instructor Led Courses
OLT-2807 / Emissions Control Theory680Entry level technician emissions control theoryOLT CourseAdvanced Interactive Online Content
ILT-1700B / Body Control System Diagnosis Lighting Systems240For years lighting systems have been as simple as an on off switch or as complicated as a ground feedback circuit Things have changed Late model vehicles are rolling off the assembly lines with fully computer controlled fault detecting lighting circuitry HID headlamps LED lighting and feedback monitors are commonplace along with shared data to other modules in the vehicle This class will cover how the systems work how to diagnose problems when they arise and how to leverage scan tools a scope DVOM and other tooling to your advantage when the lights won t turn on ILT CourseCTI Instructor Led Courses
ILT-1310B / Enhanced Scan Data Analysis240The scan tool is the primary weapon used when diagnosing today s OBD problems This course begins with a brief review of scan data analysis fundamentals The primary focus of this course is to identify and set up PID groups dynamic PID relationships Total Fuel Trim analysis and understanding and utilization of new PIDs Generic and enhanced data along with generic and OE scan tools will be illustrated during this course ILT CourseCTI Instructor Led Courses
LBT-246SP / LBT 246 SP MTS 5200 Osciloscopio150LBT 246 SP MTS 5200 Labscope in SpanishOLT CourseAVI Video Courses
LBT-136 / LBT 136 Ford 6 0L DIT Diesel Powerstroke90LBT 136 Ford 6 0L DIT Diesel PowerstrokeOLT CourseAVI Video Courses
LBT-307 / The Essentials of Gasoline Direct Injection GDI 50In 1937 Bosch equipped an aircraft engine with a mechanical direct injection system and by 1952 Bosch was adding direct injection to passenger car engines As a result of increased mobility worldwide coupled with the desire for lower fuel consumption and reduced emissions Gasoline Direct Injection GDI is still regarded today as a key technology with huge potential According to forecasts a quarter of all vehicles will be equipped with GDI by 2020 If you are not already working on GDI vehicles you will soon which means you need to be prepared to diagnose and service these vehicles This learning module will help you properly identify understand and diagnose Bosch GDI engine management systems with an overview of GDI operating and fuel delivery systems Topics Covered History of GDI Introduction to GDI Supply pump delivery High pressure delivery Fuel injection delivery Diagnostic and service tipsOLT CourseAVI Video Courses
ILT-1306 / Total Fuel Trim Diagnosis240Fuel Trim is the technician s best chance to find the right diagnostic path to solving most all drivability and engine performance problems This course will dispel the myths about short and long term fuel trim and the instructor will introduce the concept of Total Fuel Trim It is important that the PCM s total fuel modification be taken into consideration when diagnosing these problems The effects of Rear Fuel Trim found on most all vehicles today will also be explained This is a must see class that will open your eyes to the power of Total Fuel Trim diagnosis ILT CourseCTI Instructor Led Courses
LBT-74 / LBT 74 Mastering the Mastertech120LBT 74 Mastering the Mastertech Vetronix MTS 3100 OLT CourseAVI Video Courses
TF-1402 / Marketing Fundamentals30Dan takes us on a journey through the four fundamental areas of marketing and how each apply to your shop OLT CourseTransformers Institute
OLT-2301 / Manual Transmission Theory725Entry level technician manual transmission theoryOLT CourseAdvanced Interactive Online Content
LBT-158 / LBT 158 Getting the Most out of Your Solarity Scope120LBT 158 Getting the Most out of Your Genisys Solarity ScopeOLT CourseAVI Video Courses
LBT-145 / LBT 145 10 Minute Scope Check75LBT 145 10 Minute Scope CheckOLT CourseAVI Video Courses
OLT-2303 / Driveshaft Universal CV Joint Theory170Entry level technician driveshaft universal and constant velocity joint theoryOLT CourseAdvanced Interactive Online Content
OLT-4603 / Electrical Engineering Calculation510This 13 module course with quizzes covers the laws of electricity and electronics with the calculations necessary to properly analyze any circuit This is course 3 of 9 in the series OLT CourseAdvanced Interactive Online Content
AVI-ASEC1 / ASE C1 Test Prep Service Consultant30ASE C1 Test Prep Automobile Service ConsultantOLT CourseAVI Video Courses
LBT-278 / LBT 278 Service Management Made Simple100LBT 278 Service Management Made SimpleOLT CourseAVI Video Courses
ILT-2004 / Ford 6 0 6 4 Power Stroke Diagnosis480The Ford 6 0 and 6 4 light duty diesel systems provide technicians with many challenges There are several common production issues with both of these engine systems along with a multitude of drivability related concerns This course will cover common mechanical failures repair tips engine controls turbo charger testing using a variety of methods and tools fuel system testing and emission controls and system testing You will be given the knowledge necessary to take the mystery out of diagnosing and repairing these vehicles ILT CourseCTI Instructor Led Courses
VSSA 0132 / Selling Suspension Components30Suspension components are something every service advisor should be adept at talking to customers about and selling The suspension is a crucial safety system in terms of handling and keeping the car on the road They are also a good way to increase overall gross profit as well as revenue Join us for a discussion of how best to sell these very important components OLT CourseService Sales Academy
BMW-5214-8 / Mini Powertrain 4480 Topics Covered MINI Engines and transmissions from 2007 to present Covering N12 N14 N16 N18 B36 B38 B46 B48 engines in detail Direct injection fuel system design components troubleshooting and updates Turbocharging system operational overview and diagnosis of boost related failures Timing Chain Known failures preventive inspections and corrective repair procedures including special tool setups and parts updates Design and function of ULEV and SULEV engines Review of changes made to comply with enhanced emission standards Electronically controlled variable displacement oil pump operation and design changes from N 07 14 to B 15 present engines VANOS variants changes updates plus diagnostic routines and techniques Manual Transmission S A C Self Adjusting Clutch Dual Mass flywheel and Pendulum Flywheel Installation procedures to avoid premature failures Automatic Transmissions Design service failure patterns including the ASIN 6 speed transmission MSA automatic engine Start Stop operational function enabling and inhibiting criteria Including many other powertrain common issues and repair tips Bonus Material Learn what Predictive Drivetrain means for current and future MINI vehicles ILT CourseWTI Instructor Led Courses
ASE-A7 / A7 Heating and Air Conditioning60Test Prep Heatingand Air ConditioningOLT CourseASE Test Prep
ILT-1207 / Import Computer Controlled Charging Systems480Today s charging systems are becoming more and more complex with the continuing addition of electronically controlled vehicle features It is not unusual to find a 130 amp alternator on a vehicle that only a few years ago would have been equipped with a 60 amp version With all that power available the PCM must take total control of the charging system to manage the power output all the while maximizing fuel economy This course will cover current import charging systems You will learn how to use essential electronic skills along with scan data to make accurate diagnostic decisions ILT CourseCTI Instructor Led Courses
ASE-P2 / P2 Automobile Parts Specialist Test60Test Prep Automobile Parts Specialist TestOLT CourseASE Test Prep
LS-33 / MAF and the Modern Tech60ARCHIVED LIVESTREAM Mass Air Flow Sensors MAF have been with us for decades helping engine management systems know the precise volume and density of air the engine is breathing to provide the right fuel injector spray and correct spark timing Faulty MAF sensors often set a Diagnostic Trouble Code DTC but that s not always the case leading to excess frustration in the service bay In this one hour Live Cast training program veteran Delphi instructor Dave Hobbs will show The design and operation of the most common MAF sensors Predictable failure with MAF sensors and the drivability symptoms that can result Diagnostic strategies for technicians at every level of technical ability Creating default modes by bypassing suspect MAF sensors Using advanced features within most scan tools to verify a faulty MAF Using a digital multi meter DMM in MAF diagnostics Using a digital storage oscilloscope DSO to catch intermittent MAF glitches Dos and Don ts regarding MAF cleaning and replacement Sorting out MAF problems from actual engine breathing problems using ANY scan tool and a simple volumetric efficiency VE calculatorOLT CourseAVI Video Courses
LBT-84 / LBT 84 Getting Technical with Your Tech 290LBT 84 Getting Technical with Your Tech 2OLT CourseAVI Video Courses
VFL-1030-4 / Vehicle Fluids Lubricant Filtration Technologies240Students attending this class will actively use provided worksheets and other support material to understand modern lubricants and filtration technologies We will discuss advanced gasoline engine technologies which rely on proper OE oil formulations to work properly We will examine the choices the consumer has with choosing the correct oil and filter media for their vehicles so we can protect their powertrain warranty Additionally we will explore laboratory analysis of oils to fully understand what occurs to the oil in its useful life and how much life is left in it at the drain interval The material presented in this class will enable today s technician to understand why oil is an engineered part of a more complex drivetrain ILT CourseCTI Instructor Led Courses
VSSA 0134 / Selling to the Price Shopper30Want to get a service advisor upset Just mention Price Shoppers We all price shop but when it s a customer on the other end of the phone or at the counter we seem to forget that we ve been there Price shoppers offer a tremendous opportunity to grow your business if handled properly In this program you will learn why customers shop price the really great thing about price shoppers and how to turn a price shopper into a high gross customer OLT CourseService Sales Academy
EET-3502-4SP / C mo identifi car y solucionar problemas el ctricos efi cazmente Aplicaci n de los esquemas de cableado en el diagn stico240Este curso gu a t cnicos a trav s del uso eficaz de los esquemas de cableado como herramienta de diagn stico Aprender a combinar esquemas informaci n de funcionamiento del circuito y las t cnicas de flujo de energ a a lo largo del circuito con los principios aplicados para diagnosticar problemas de forma r pida y precisa Encuentra las fallas el ctricas r pida mediante el reconocimiento de las caracter sticas de cortocircuitos circuitos abiertos y los problemas de circuitos de alta resistencia Aprender las herramientas y t cnicas m s eficaces para utilizar para un fallo determinado Durante este curso interactivo los estudiantes utilizar n esquemas seleccionados para diagnosticar los problemas y las condiciones del circuito asignado ILT CourseSpanish Instructor Led
OLT-1102 / Hand Tools Theory780Entry level technician hand tools theoryOLT CourseAdvanced Interactive Online Content
ILT-1202B / Using Digital Multi Meters240Technology is rapidly changing in the automotive world Electrical and electronic circuitry seems to permeate every system of the vehicle and continues to get more complex Diagnosing and repairing these complex vehicle systems requires diagnostic tools that provide accurate information The digital multi meter or DVOM is one of the most basic and most common pieces of diagnostic equipment In this class you will learn how to fully leverage the DVOM and will be introduced to a new revolutionary diagnostic technique using a simple DVOM ILT CourseCTI Instructor Led Courses
VSSA 0123 / Sales Process Step Three30Sometimes called overcoming objections this step of the sales process tells you where the customer is in the Customer Buying Process how well you did in Step Two Present and Explain the Options and whether you can move to Step Four yet Asking for feedback leads you to back up a step and educate more or move forward and ask for the sale When done well you will quickly know what needs to be done next This program provides word tracks to be used when asking for feedback an understanding of why this step is important and examples of how to use this step of your Sales Process OLT CourseService Sales Academy
EET-4201-4 / Effective Electrical Troubleshooting Digital Storage Oscilloscope Application Testing240This course presents practical application of digital storage oscilloscope DSO techniques Appropriate testing methods of major automotive systems including fuel ignition charging starting and engine mechanical will be presented Each system will be approached with the following questions What am I working on how does it work What questions do I need answers to for effective analysis What DSO technique can I use to obtain those answers What results should I expect ILT CourseCTI Instructor Led Courses
LBT-301 / Mysteries Of Gasoline Direct Injection90LBT 301 Mysteries of Gasoline Direct InjectionOLT CourseAVI Video Courses
OLT-4605 / Electrical Engineering Special Resistors70This three module course covers light dependent magnetic resistive and thermistors This is course 5 of 9 in the series OLT CourseAdvanced Interactive Online Content
OLT-4803 / Engine Management Actuators380This 20 module course covers the theory and operation of engine management actuators OLT CourseAdvanced Interactive Online Content
OLT-2611 / Electrical Components Theory750Entry level technician electrical components theoryOLT CourseAdvanced Interactive Online Content
VSSA 0128 / Selling Front Brakes30Brake inspections are a great way to bring customers to you Once you have the vehicle in your shop and inspected next you need to be confident in your ability to sell front brakes Join us for a discussion on how you can match your brake selling process with the Customer Buying Process when selling front brakes You will learn to create Need Recognition with customers use foolproof tools to sell the brake job and create consistency in your brake selling success OLT CourseService Sales Academy
ASE-A3 / A3 Manual Drive Train and Axles60The ASE A3 Certification Test covers what you need to know about Manual Drivetrains and Axles This class has unique cut outs of transmission parts for hands on training and explores the basic fundamentals of the transmission Bill Haas covers Clutches drive shafts differentials transfer cases front and rear axles Clutch function service diagnosis adjustment removal and replacement Transmission slippage and identifying oil leaks bearing repair and more The ASE program includes a booklet with comprehensive glos sary including all manual drivetrain axle related terms used in the study guide with dozens of useful illustrations You will find the ASE A3 Manual Drivetrain Axles self study guide to be a handy reference manual that you can use on the job after you ve taken the ASE test Runtime 3 Hours Note The A3 Test Prep Study Guide is NOT downloadable and may only be viewed online OLT CourseASE Test Prep
OLT-4610 / Lead Acid Batteries250Lead Acid BatteriesOLT CourseAdvanced Interactive Online Content
LBT-196 / LBT 196 Genisys EVO105LBT 196 Genisys EVOOLT CourseAVI Video Courses
ILT-1401B / Pressure Signature Analysis 4 hr 240Many times during the history of the automobile revolutionary diagnostic techniques have come along that changed the way we diagnose and verify the systems on the vehicle in our bay pressure signature analysis is the latest technique that can save yILT CourseCTI Instructor Led Courses
LBT-281 / LBT 281 Servicing Hybrids180LBT 281 Making Money Servicing Hybrid VehiclesOLT CourseAVI Video Courses
LBT-83 / LBT 83 Fuelish Tips90LBT 83 Fuelish TipsOLT CourseAVI Video Courses
STA-4000-4 / J 2534 Domestic Programming Update240J2534 is a constantly changing arena of technology As the need for programming in the shop bay increases especially with mandated OE diagnostic software being provided for use with a J Device technicians have to be more familiar with the J2534 process This class will focus on the need for J2534 today The current information for hardware setup software configurations and changing OE websites will be covered in detail Topics will include Computer and operating system setup Java and Browser security configurations J Device selection and management OE websites and APIs The reprogramming process Problems and solutionsILT CourseCTI Instructor Led Courses
LBT-186 / LBT 186 Secrets to Running a Zoo45LBT 186 Secrets of Running a ZooOLT CourseAVI Video Courses
MBZ-5114-8 / Mercedes Benz Body Systems IV480 Mercedes Benz is launching new autonomous and driver assist technologies at a rapid pace Get a handle on the latest offerings currently available and stay ahead of the technology curve ADAS repair and calibration is an emerging opportunity for your shop Understanding operation diagnostics repair and calibration of these systems is an essential service need coming to your shop soon ADAS Advanced Driver Assistance Systems Advanced safety systems function and overview Blind Spot Assist Active Lane Keeping Assist DISTRONIC Distance Pilot with Steering Pilot Active Lane Keeping Assist Active Brake Assist with Cross Traffic function Speed Limit Assist Evasive Steering Assist PRE SAFE PLUS PRE SAFE Pedestrian Protection Park Pilot and 360 camera Telematics 5 5 with Multifunction touchpad with controller Introduction to Car to X communication Active Body Control ABC diagnostics and common issues MAGIC BODY CONTROL A foresighted suspension system that registers a road surface scan by utilizing stereo cameras that compensate for surface irregularities Introduction to chassis FlexRay This high speed bus is necessary for the MAGIC BODY CONTROL system Power Management Introduction to deep discharge protection system introduced as of the W213 Chassis 2017 E class How no load currents perform hardware resets ILT CourseWTI Instructor Led Courses
OLT-2100 / Engine Repair Pre Post Test150Entry level technician engine repair pre post testsOLT CourseAdvanced Interactive Online Content
ILT-1805 / European Vehicle Security Systems480Modern day immobilizer systems present the technician with many challenges and European vehicles only prove to compound these challenges A service as simple as replacing an ignition key can now end up costing hundreds of dollars Performing immobilizer resets or entering pin codes in the stereo systems can be frustrating for the technician working on a modern European vehicle This course will provide you with the understanding of the process on how to become a vehicle security professional and help you recognize the opportunities to utilize this in your market Your instructor will teach you how European vehicle security systems work and how to properly troubleshoot and repair these vehicle security systems Topics covered in this class include how to become a registered vehicle security professional pin and key code acquisition transponder type security systems operation diagnostic tools programming and troubleshooting and repairing security systems equipped on VW Audi BMW Jaguar Mercedes Benz Volvo and more ILT CourseCTI Instructor Led Courses
LG-M2 / Electronics Electronic Systems115Learnguistice video course focused on Electronics and the systems usedOLT CourseLearnguistics Online Content
LBT-237 / LBT 237 F R E D Kicks The CAN240LBT 237 F R E D Kicks the CANOLT CourseAVI Video Courses
SAT-1000-4 / Technical Training for the Service Advisor Understanding OBD2 Monitors240This class is designed as technical training for the service advisor The ability of the advisor to understand the customer s concerns and ask the proper question is an essential step at the beginning of a repair process With greater system knowledge communication between the technician and the advisor will be improved and misunderstandings and errors reduced This class will improve the ability of the advisor to properly explain the work performed or needed to the customer and answer questions in an understandable yet technically accurate way The first class in this series will deal with understanding Monitors OBD2 operation and DTC set criteria Future classes will explore sub systems such as Evaporative Emissions Control Note This class is specifically designed for the CTI Canada market ILT CourseCTI Instructor Led Courses
OLT-4609 / Electrical Engineering Signals125This six module course covers the application of diagnostic tools to possible faults in components that might be found in automotive electrical systems This is course 9 of 9 in the series OLT CourseAdvanced Interactive Online Content
LBT-277 / LBT 277 Making More Money Servicing TPMS60LBT 277 Making Money Servicing TPMSOLT CourseAVI Video Courses
LBT-229SP / LBT 229 SP Diagnosticos Intermitentes180LBT 229 SP Intermittent Diagnostics SpanishOLT CourseAVI Video Courses
ILT-1000B / Vehicle Valvetrains Operation and Diagnosis 4 hr240Variable valve timing vvt systems have been in production for over 20 years and are used by every manufacturer to provide torque and emissions controls by manipulating the timing of the valve train today these systems go beyond valve timing to inILT CourseCTI Instructor Led Courses
AVI-ASEA6 / ASE A6 Electrical180ASE A6 Test Prep Electrical Electronic SystemsOLT CourseAVI Video Courses
VSSA 0115 / Getting the Appointment30Getting the appointment is an absolutely critical skill set for Service Advisors Your marketing gets people to call but for any business to be conducted you must get the customer to come visit you in person This program discusses ideas principles and word tracks to get your customers to come visit OLT CourseService Sales Academy
VSSA 0106 / Customer Buying Process Step Three30Step Three of the all important Customer Buying Process is where the service advisor excels This is where all resources sales process and learning come together to get the customer to the next step purchasing Do this right and you ll get the sale Expect to learn best practices related to Creating Need presenting information and determining what options the customer has OLT CourseService Sales Academy
BMW-5304-16 / BMW Engine 4960 BMW Engine 4 A 2 day training course covering all BMW gasoline engines from 2007 to 2017 N20 N26 N54 N55 N63 N63TU N63TU2 N74 B48 and B58 Detailed functional descriptions and real world approaches to diagnosis and repair for Valvetronic Evolution and implementation into the turbo direct injection motor Turbocharging Technology Diagnosis and repair of boost related problems on both conventional and twin scroll designs Fuel Delivery Systems Pattern failures of the low and high pressure circuits with an emphasis on a diagnostic routine using fuel trim Misfire Analysis How to determine if the misfire is a failure in the ignition system fuel delivery or air management system Variable Camshaft Timing VANOS Operation and system changes over the last decade Diagnostic and repair solutions for various failure scenarios Evaporative Emissions Systems Operation components and diagnosis including DMTL and NVLD Practical diagnosis and repair techniques for common mechanical failures including timing chains leaks oil consumption and more BMW Cooling Systems An in depth understanding of the various aspects of the modern cooling system technology Including electric pumps map cooling variable circuits and indirect charge air cooling Service and maintenance recommendations and best practices ILT CourseWTI Instructor Led Courses
HVAC-4000-4 / Automotive HVAC Update240This HVAC Update class is designed to familiarize the shop and technicians with the current state of A C service While it is not designed as a complete A C refresher course it touches on many foundations from previous courses and adds current information regarding new technologies diagnostic techniques and the critical nature of HVAC systems today Who should attend Both technicians and customer service personnel Topics include Current equipment standards and how to verify capabilities The future with R 1234yf and how it will impact the service bays and customer satisfaction Real information on safety with new refrigerants Changes in leak detection and how to verify equipment operation A thorough review of the new service process and machines including video demonstrations A review of testing practices with added tools and techniques to save time and increase accuracy ILT CourseCTI Instructor Led Courses
ILT-1000 / Vehicle Valvetrains Operation and Diagnosis480Variable Valve Timing VVT systems have been in production for over 20 years and are used by every manufacturer to provide torque and emissions controls by manipulating the timing of the valve train Today these systems go beyond valve timing to include variable displacement technology as well as variable valve lift These systems are quite complicated and are susceptible to failure when not properly maintained Diagnosing these complicated systems can be a challenge without a good understanding of how the various systems function and how to use the scan tool to diagnose their operation This course focuses on the theory operation and diagnosis of current vehicle valvetrain designs ILT CourseCTI Instructor Led Courses
TF-1201 / Introduction to Sales30In this video we introduce you to Jason Servidio one of the most talented and sought after service advisor trainers in the industry Jason and Greg discuss the mindset needed to have a successful and duplicatable sales process in your shop They discuss relational selling vs transactional selling Jason and Greg set the stage for this incredible series that can change your business in a very dramatic way OLT CourseTransformers Institute
LBT-108 / LBT 108 Survival Skills for the Service Provider100LBT 108 Survival Skills for the Service ProviderOLT CourseAVI Video Courses
TF-1303 / Developing Managers30As you grow and expand your company developing a great manager is a huge part of a business Jason and Greg discuss managers who sell and manage and managers who mainly manage Greg shares great advise beginning the development of a scalable system OLT CourseTransformers Institute
OLT-2604 / Electrical Troubleshooting Theory90Entry level technician electrical troubleshooting theoryOLT CourseAdvanced Interactive Online Content
LBT-213 / LBT 213 Fuel System Testing Strategies150LBT 213 Fuel System Testing StrategiesOLT CourseAVI Video Courses
ILT-1306SP / Diagnostico de Regulacion de Combustible Total240Ajuste de combustible es mejor oportunidad del t cnico para encontrar la ruta de diagn stico derecho a resolver la mayor a de todos los problemas de maniobrabilidad y rendimiento del motor Este curso disipar los mitos sobre el ajuste de combustible a corto y largo plazo y el instructor introducir el concepto de recorte total de combustible Es importante que se tome en consideraci n la modificaci n total de combustible del PCM en el diagn stico de estos problemas Los efectos de ajuste de combustible trasero que se encuentra en la mayor a de los veh culos de hoy en d a tambi n se explicar n Esta es una clase hay que ver que le abrir los ojos a la potencia de diagn stico total de ajuste de combustible ILT CourseSpanish Instructor Led
OLT-2103 / Lubrication Cooling Theory780Entry level technician lubrication and cooling theoryOLT CourseAdvanced Interactive Online Content
LBT-302 / F R E D Busses the Brakes150If you ve been trying to keep up with today s vehicle electronics there is no better topic to get up to speed on than advanced braking and collision avoidance systems Veteran instructor and F R E D Frustrating Ridiculous Electronic Device expert Dave Hobbs will take you into the world of the latest ABS Sensors Brake by Wire Systems Stability Controls Collision Sensing Cameras Radar Sensors and the latest Data Busses In this action packed training program Dave uses real world case studies lab scopes meters and scan tools with live on vehicle demonstrations to prepare you for success and profitability diagnosing the latest body and chassis systems designed to keep your customers safe Topics Covered Ultrasonic Sensors Smart Cameras Smart Chassis Electronics Sensors Diagnostics Future of Driving V2V Self Driving Cars Service Wheel Speed Steering Angle Yaw Lateral Brake Sensors Sensors for Pressure Brake Pedal Position Brake By Wire Systems Module and Scan Tool Communications UpdateOLT CourseAVI Video Courses
ILT-1412 / Controller Area Network Diagnosis480Controller Area Network CAN is the modern standard communication protocol between the scan tool and the vehicle that has been fully implemented as of the 2008 model year However CAN has been around for many years on European and some other domestic vehicles and provides many new enhancements to your diagnostic capabilities This course will cover the basics of CAN as well as other common vehicle data network communication protocols This course focuses on the changes that will affect your diagnostic strategies ILT CourseCTI Instructor Led Courses
OLT-4608 / Electrical Engineering Oscilloscope155This course covers the key skills required to use a digital storage oscilloscope in diagnosing electrical and electronic circuits This course is number 8 of 9 in the series OLT CourseAdvanced Interactive Online Content
OLT-4602 / Electrical Engineering Measurement85This course covers the basic tools used in electrical diagnosis in five modules with quizzes This is the second course in the series OLT CourseAdvanced Interactive Online Content
OLT-2304 / Differential Theory75Entry level technician differential theoryOLT CourseAdvanced Interactive Online Content
LBT-300 / LBT 300 Cummins Generations165Cummins Generations OLT CourseAVI Video Courses
LS-10 / Electronic Communication and Diagnostics for the Diesel Technician60RCHIVED LIVESTREAM December 10 2014 Heavy duty diagnostic capabilities have changed tremendously with increased data speed and the sheer quantity of information available to the technician On board diagnostic standards similar to passenger cars are being added to class 7 and class 8 trucks to provide greater access to diagnostic information for diesel technicians This LiveStream will cover the history of heavy duty communication protocols and changes to diagnostics connections Topics Covered Computer protocols SAE J1587 J1708 SAE J1939 Scan data and codes PIN connections and network access New heavy duty on board diagnostics standards RP1210 reprogramming standardsOLT CourseAVI Video Courses
OLT-4601 / Electrical Engineering Introduction125This course introduces electrical fundamentals along with DC and AC voltage in 2 modules with quizzes It is the first of 9 courses in this seriesOLT CourseAdvanced Interactive Online Content
OLT-2201 / Automatic Transmission Transaxle Theory735Entry level technician automatic transmission transaxle theoryOLT CourseAdvanced Interactive Online Content
VSSA 0113 / Educating Your Customer When They Aren t Present30It used to be that it was very difficult to educate the customer as part of the sales process if they weren t present at the shop Today things are very different You have many options to educate the customer about what they need why and what needs to be done however too many repair shops are still not fully utilizing these tremendous tools In this program you will learn what tools are best at educating customers remotely how to use these tools efficiently and what you can do to get better at using them OLT CourseService Sales Academy
TF-1306 / Overcoming Price Objections30No matter what price point you are in the market we all must overcome price objections Learn how Greg Bunch uses these techniques to maximize the sale while holding margin while building trust with the customer OLT CourseTransformers Institute
ASE-A4 / A4 Suspension and Steering60Test Prep Suspension and SteeringOLT CourseASE Test Prep
LS-53 / Fundamentals of TPMS60ARCHIVED HD BROADCAST TPMS systems have been mandatory on most vehicles for almost a decade so it s critical you know how they work and some of their repair issues Instructor Mark DeKoster helps you make faster more accurate repairs with great information contained in this course Course Objectives Understanding TPMS regulations and requirements How to perform the 5 step analysis procedure Understanding the importance of service publications Know the differences between passive and active TPMS systems Know the tools needed for TPMS diagnostics and relearn procedures Hands on demonstrations of relearn proceduresOLT CourseAVI Video Courses
CTS-100 / Critical Thinking Skills240This course covers the fundamentals of critical thinking or problem solving by identifying the elements of critical thinking with a focus on those skills that can be modified or learned These basic skills are then applied to real world automotive problems to give the participants and understanding of how each skill will improve their diagnostic accuracy and efficiency ILT CourseCTI Instructor Led Courses
ASE-A5 / A5 Brakes60Test Prep BrakesOLT CourseASE Test Prep
OLT-4101 / Engine Advanced1390This course contains 46 modules with quizzes focused on the theory and operation of modern engines OLT CourseAdvanced Interactive Online Content
ASE-G1 / G1 Auto Maintenance and Light Repair60Test Prep Auto Maintenance and Light RepairOLT CourseASE Test Prep
TF-1203 / Training Sales Effectively30The conversation continues about changing the mindset of professional development Training needs to be motivating and fun Your internal sales program needs to build confidence in your sales staff and be consistent across the board for all service advisor and managers Jason and Greg will discuss the value of both internal and external training OLT CourseTransformers Institute
ILT-1309 / Volkswagen Audi Diagnostic Strategies480This course continues the process started in VWA100 with a focus on scan tool diagnosis This course also presents a detailed understanding of the service challenges created by these vehicles You will learn how to deal with the many pattern failures along with the details needed to code and program modules that is common place with this vehicle group ILT CourseCTI Instructor Led Courses
LS-51 / Bosch Denoxtronic DeNOx System Overview65ARCHIVED HD BROADCAST Exhaust gas after treatment systems are an integral part of today s common rail diesel vehicles and understanding how to diagnose and service these emissions control systems is critical for optimal vehicle operation and longevity of these expensive components In order to reduce Nitrogen oxide NOx output many vehicle manufacturers have elected to utilize a Selective Catalyst Reduction SCR system This HD streaming event sponsored by Bosch will provide the information needed to understand and diagnose passenger car and heavy duty diesel Denoxtronic systems Topics Covered Overview of after treatment system components Review of SCR DeNOx theory of operation Denoxtronic 3 1 passenger car system overview Denoxtronic 2 2 heavy commercial and off highway system overview Review diagnostic and service procedures What tools are needed to service SCR systemsOLT CourseAVI Video Courses
OLT-4613 / Glow Plugs90Glow plug heating systemOLT CourseAdvanced Interactive Online Content
GDI-4203-4 / Gasoline Direct Injection Analytic Test Drive240A test drive is not intended to isolate faults which may be causing a symptom or concern The purpose of an analytic test drive is simply to gather information Then once the information you have gathered has been analyzed you can determine the proper test or tests to perform in order to narrow down the problem to a vehicle system or subsystem and eventually diagnose the root cause of a problem accurately This class will examine several examples of captured scan data from GDI vehicles This data will quickly assess the condition of the engine management system verify correct operation or find clues that will direct intrusive pinpoint tests efficiently Whether the problem is DTC driven or symptom driven a repeatable test drive cycle will determine if the root cause is air VE related fuel related or adaptive related ILT CourseCTI Instructor Led Courses
SMART-16 / SMART Groups960 Take the time to invest in your business and yourself Meet with other fellow business owners and receive many different and effective tools to help your business succeed as well as solve problems with input and advice from the other group members The goal is to harness the power of peer to peer mentoring and professional coaching to dramatically improve your business in a multitude of areas including marketing finance human resources customer service training and much more Our Smart Groups meet in person through video conferencng and on the telephone We also utilize a private Facebook page Each group meets face to face for 2 days 5 times each year and a team conference call happens monthly Our SMART Groups offer Solutions and ideas from group brainstorming Tools to improve your profitability using proven financial composites Marketing and human resources training Effective proceeses and procedures to recruit train compensate retain great employees Employee management and leadership training Tracking numbers and setting benchmarks for future growth Be our guest free of charge at a Smart Group meeting near you Come meet SMART group memembers and see just how life changing a SMART Group could be for you and your business ILT CourseSMART Group
VSSA 0125 / Sales Process Step Five30Just because you got the sale doesn t mean the work is done A great sales process brings the customer right back to the next sale by Managing the Customer Relationship Some like to call this follow up but it is much more than just following up with the customer It s making sure you get the next sale another referral and a great relationship Learn best practices related to staying in touch with customers how to make sure the customer comes back again and again and create fans for life OLT CourseService Sales Academy
STA-2506-8 / Scan Tool Academy Applied Functionality480Scan Tool Academy Applied Functionality Module 2 will continue to explore the modern scan tool where Module 1 left off Topics will include additional functionality on the manufacturer specific sides of the tools It will include both professional level aftermarket as well as manufacturer developed tools The capabilities of the tools to display graph arrange and store save data will be covered The selection of PIDS for evaluating a failure will be demonstrated Special tests such as all module scans health checks network test system tests and active controls will be covered to include how they are useful in diagnosis Functionality for module setup configuration and option setting will be covered The majority of this class will be focused on powertrain and transmission applications Additional topics will include the use of triggers and automated captures and how they can be useful tools during diagnosis In Module 2 we will Learn to apply graphing and recording techniques Evaluate network wide DTCs and communication issues Feature active tests not available in Global Explore setup and adaptive functions Refine the use of triggers and automated recording for diagnostic use ILT CourseCTI Instructor Led Courses
LBT-141 / LBT 141 GM Electronic Throttle Control90LBT 141 GM Electronic Throttle ControlOLT CourseAVI Video Courses
OLT-2400 / Steering Suspension Pre Post Test150Entry level technician steering and suspension pre and post testsOLT CourseAdvanced Interactive Online Content
TF-1405 / Pay Per Click30Learn from experts how to make your investment pay off with pay per click strategies while being able to measure and evaluate performance OLT CourseTransformers Institute
ILT-1100SP / Estrategias Fundamentales de Aire Combustible del PCM480El diagn stico de los sistemas de inyecci n de combustible informatizados complejos de hoy en d a puede ser extremadamente dif cil sin conocer las normas utilizadas por los ingenieros Este curso te da las herramientas que se pueden utilizar todos los d as para encontrar la direcci n de diagn stico correcto cuando se trata de control de combustible Este curso debe ser seguido por ILT 1305 que completa el proceso desafiando su capacidad de aplicar los conocimientos a ILT 1100 en los veh culos rotos del mundo real ILT CourseSpanish Instructor Led
TF-1202 / Developing a Sales System30Jason and Greg continue the discussion on creating a sales system and what it should be built around There is a stigma around the term sales and salesperson in the automotive industry They dispel this stigma and talk about how great customer service is selling folks everything their vehicle needs Start with having purposeful and measurable sales standards and goals that are clearly communicated and accounted for daily Establish and use a scoreboard that measures tracks success and that is visible Additionally measure true customer service client education specifically what is being sold and finally champion sales throughout the company OLT CourseTransformers Institute
BRK-2010-4 / Brakes Best Practices for Service240This class is designed to set standards of performance for every brake service professional By following the guidelines in this class and workbook you will know what is expected of you when performing a basic brake job The primary goal of each brake job is to give your customers a safe and reliable vehicle that stops without noise every time Keep these goals in mind as we review the Best Practices in Brake Service performance standards Topics include best practices for brake inspection friction selection rotor machining using both on and off the car lathes proper use of lateral runout measurements and rotor indexing and proper repair validation ILT CourseCTI Instructor Led Courses
OLT-2102 / Cylinder Head Valve Train Theory300Entry level technician cylinder head valve train theoryOLT CourseAdvanced Interactive Online Content
LBT-166 / LBT 166 Using the Ford IDS105LBT 166 Using Your Ford IDSOLT CourseAVI Video Courses
LS-55 / Batter Up with Battery Technology60ARCHIVED HD BROADCAST This diagnostic program will help you to be at the top of your diagnostic game when it comes to battery and charging system testing We ll cover battery technology proper battery charging and testing BMS Battery Management Systems and those alternator equivalents on Hybrid vehicles DC DC converters Topics Covered Battery Disconnects When to be concerned and what to do AGM vs Conventional It makes a BIG difference with battery chargers Hitting the Hybrid Curve Ball Coping with DC DC converters Battery Parasitic Draws Easy way to determine WHEN to test simple HOW to test Smart Charging Systems Components that can fail scan tool PIDs to watch Battery Management Systems The importance of new battery registration OLT CourseAVI Video Courses
ILT-1200 / Essential Electronics480Essential Electronics is the first course in a series of classes exploring electrical system diagnosis and testing This course is the foundation of the series dealing with problems relating to electrical connections and wiring This course covers electrical theory as it applies to electrical diagnosis along with the how to properly perform a voltage drop test as well as when and why to perform this essential test The next steps of the electrical diagnostic process will also be introduced Establishing a thorough groundwork in the essentials of electronics leads to further problem solving skills that will better equip you to manage electrical problems as they occur All future essential electronics courses will build upon the information contained in this course ILT CourseCTI Instructor Led Courses
LBT-236 / LBT 236 Marketing to Generation X and Y90LBT 236 Marketing to Generation X and YOLT CourseAVI Video Courses
AVI-ASEA2 / ASE A2 Transmission Diagnosis75The purpose of the A2 ASE pre test training is to focus on the part of the A2 that has the highest failure rate Diagnostics Instructor Wayne Colonna will cover fundamentals of the torque converter and planetary gear train operation as well as understanding component application charts and ending with knowing the difference between a solenoid performance failure and a solenoid electrical failure A comprehensive understanding of these subjects will enable the technician to determine the proper diagnostic routine regardless of the type of transmission being diagnosed ASE exams are generic so they can apply to any vehicle A variety of transmissions are covered in video focusing on principals of operation and diagnostics that would apply to any style computer controlled automatic transmission Topics covered include Torque Converters Planetary Systems One way clutch device Engine Braking Friction Band Elements Various Shift Strategies Performance Codes Solenoid Electrical Codes The book also contains Illustrations diagrams charts DTC descriptions transmission gear ratio charts detailed solenoid diagrams valve body diagrams accumulator diagrams pressure tap locations and integral cooler information line pressure specs case passage identification with integral cooler and remote cooler and much more Runtime 75 minutes On the current task list the following sections have quiz questions for you to test your knowledge on the subject matter To fully understand this concept and obtain training coverage please refer to the Study Guide General Transmission Transaxle Diagnosis In Vehicle Transmission Transaxle Maintenance and Repair Off Vehicle Transmission Transaxle Repair Note The A2 Test Prep Study Guide is NOT downloadable and may only be viewed online OLT CourseAVI Video Courses
LBT-41 / LBT 41 Current Ramping 1 2 3105LBT 41 Current Ramping 1 2 3OLT CourseAVI Video Courses
OLT-2405 / Wheel Alignment Theory420Entry level technician wheel alignment theoryOLT CourseAdvanced Interactive Online Content
VSSA 0133 / Selling Tires30Don t just sell your customers any old tires sell them what they need and will be happy with Learn what questions to ask how to present your suggestions and how to ensure those tires have a long and useful life Expect to learn to ask the right questions how to be the authority on tires and how to get better at selling tires OLT CourseService Sales Academy
OLT-4903 / Exhaust Gas After Treatment545This course covers the theory and operation of modern exhaust gas after treatment systems in 26 modules OLT CourseAdvanced Interactive Online Content
OLT-2701 / Heating Air Conditioning Introduction Theory420Entry level technician heating air conditioning introduction theoryOLT CourseAdvanced Interactive Online Content
EET-3001-8 / EET Application of Electrical Test Tools480Understanding electricity and electrical circuits is becoming the ultimate quest for the future automotive technician A good electrical foundation is not only a bonus as in the past but a necessity in the future Nothing will solidify the demand for a technician s skills in the future job market like electrical savvy Understanding what methods work what tools are available and what test to perform will make every technician more valuable and profitable for many years to come Electricity for the most part is unseen We will explore the tools that enable us to visualize what is happening on a circuit With the right tool a technician can predict the outcome of a circuit and compare the measurements obtained during testing to the expected values As simple as that sounds it gets complicated when how the tool is testing the circuit is not properly understood In this class we will explore both normal and faulted circuits and demonstrate proper electrical tool application ILT CourseCTI Instructor Led Courses
TF-1207 / Sales Techniques PART 230How can service advisors really be giving advise if they don t know their client Learn the magic of consultative style selling and how it can dramatically increase immediate and future sales Successful service advisors always remember that they are in the people business not just the car business They realize they re in the business of solving problems where they can make an unpleasant problem easier OLT CourseTransformers Institute
TF-1206 / Sales Techniques PART 130People buy from people they know like and trust Have your notebook ready as Jason drops multiple nuggets of wisdom of how the top 1 shops build successful businesses Learn to accelerate the building of key droppers and create a loyal and dedicated customer base OLT CourseTransformers Institute
LS-3 / Sprinter Diesel Diagnostics85ARCHIVED LIVESTREAM Bob Pattengale National Training Manager for Robert Bosch LLC will present a training class on Sprinter Diesel Diagnostics focusing on common rail injection systems and the differences between the 2 7 and the 3 0 engines OLT CourseAVI Video Courses
LBT-233 / LBT 233 Victory Over Voltage Drops150LBT 233 Victory Over Voltage DropOLT CourseAVI Video Courses
TF-1007 / Emotional Intelligence EQ 30As automotive repair shop owners we re ultimately in the people business In the workplace and in life it is often overlooked how much our emotional intelligence can impact our work performance and the way we relate to others We ll cover many of the aspects that are involved in a person s EQ and even include a site to visit to take your own EQ test OLT CourseTransformers Institute
LS-31 / Keep the Spark Alive Ignition Coil Diagnostics75ARCHIVED LIVESTREAM Problems ranging from misfires to no starts can be related to ignition coil problems Getting a C O P Coil On Plug diagnosis right the first time can be difficult if you don t have every trick and tip at your disposal In this 1 hour Delphi live cast training program veteran Delphi instructor Dave Hobbs will bring you valuable information on a variety of topics Topics Covered Using your wiring schematic to determine the kind of C O P under scrutiny internal coil driver external coil driver and feedback circuit C O P s Toyota Kia Secondary and primary resistance tests identifying carbon tracking Easy ways to use common and popular tools equipment to diagnose C O P s o DMM Digital Multi Meter Inductive amp clamps DSO Digital Storage Oscilloscope whether stand alone or built in your scanner C O P inductive pick ups that are inexpensive and easy to use Leveraging DTCs Global OBD II and Mode 06 data to enhance your diagnostics Tips and tricks on replacement procedures and estimating coil longevity OLT CourseAVI Video Courses
LBT-218 / LBT 218 Using Your Tech2135LBT 218 Using Your Tech IIOLT CourseAVI Video Courses
OLT-4604 / Electrical Engineering Components625This 6 module with quizzes course covers the foundation components of electrical and electronic systems This is course 4 of 9 in the series OLT CourseAdvanced Interactive Online Content
LS-5 / In Vehicle Battery Starter Alternator Diagnostics60Along with some basic electrical system diagnostics many of the changes the automotive industry is seeing from multiple manufacturers will also be covered The issue is power management and it all starts at the battery this includes the operating logic manufacturers are adopting Specific information will include changing alternator designs off board voltage regulation custom charging algorithms and enhanced diagnostics for both modern batteries and charging systems We also touch a bit on some new battery chemistry as well that may make their way into the automotive service world sooner than you think OLT CourseAVI Video Courses
VSSA 0110 / Dealing with the Upset Customer30You don t always have to deal with an upset customer but when you do it can be uncomfortable easy to say the wrong thing and something you just want to avoid The good news is that there are easy steps to quickly easily and effectively make sure the situation is resolved the customer feels taken care of and ensure you keep a customer for life Listen Empathy Action the easy three step process you will learn OLT CourseService Sales Academy
BMW-5101-8 / BMW Diesel Technology480 Topics Covered BMW Diesel Vehicles from 2009 to present The mechanical designs of both generations of the inline six cylinder BMW diesel engines M57 and N57 Mechanical design changes for the four cylinder N47 engine Common Rail Fuel System Components Operation and Diagnostics Low and high pressure delivery fuel heating piezo injectors and system bleeding Glow plug system common failures and repair Operation and diagnosis of air management and EGR Diagnosis and repair of carbon build up in intake system Operation of air charge control and characteristic differences between twin turbo and variable geometry turbo systems Diesel Particulate Filter DPF evaluation diagnosis repair preventative maintenance and pre failure detection Diesel Exhaust Fluid DEF what is it and why do we need it First and second generations of Selective Catalytic Reduction SCR operational principles servicing and troubleshooting ILT CourseWTI Instructor Led Courses
LS-20 / Lubrication Filtration Technologies The Difficult Truth60ARCHIVED LIVESTREAM Conventional Synthetic Blends Full Synthetic High Mileage No matter where you buy it it pays to understand the most basic ingredient of the most important service we provide Oil and Filter service is sometimes delayed or even ignored by consumers is now being threatened OEM s continuously modify oil formulas with almost every new model year and engineers are constantly improving ways to control deposits limit oxidation and corrosion and increase normal oil change intervals and fuel economy Today s vehicles are using full synthetic proprietary formulas that are designed specifically for that OEM The engine oils we have come to know and the brands we have all used and trusted have changed dramatically over the years One oil you have trusted for decades may not be able to effectively provide the proper protection today s engines require which could lead to a denial of warranty I know a technician is misinformed when he says I don t use 0W 20 because it s too thin I use 5W 30 in all my customers cars Seek the truth and get the FACTS about engine oils in this seminar A multi grade oil 0W 30 10W 30 or a straight grade 30 have the same thickness at 212 F The difference is at 40 F in the morning when you go to start the engine OLT CourseAVI Video Courses
HVAC-3001-4 / Automotive HVAC Systems Automatic Temperature Control Operation240Automatic climate control is the ability to monitor and influence the temperature of a specified space without manual intervention This climate control capability can be found in many vehicle platforms The advanced features of automation can take advantage of the benefits of climate control to achieve maximum comfort with minimal interaction Optimizing airflow efficiency and responding to changing workloads as well providing multiple comfort zones may all be part of the system Similarities and differences in design and operation will be demonstrated Climate Control is no longer seasonal Objectives of the course include Focus behind the firewall Identify the types of HVAC systems being used on today s vehicle Describe how dual and rear climate control systems operate Explain air distribution control methods Cover advanced features not usually associated with HVAC Explain climate control system operational strategies ILT CourseCTI Instructor Led Courses
OLT-2806 / Gas Direct Injection Theory710Entry level technician gas direct injection theoryOLT CourseAdvanced Interactive Online Content
BMW-5201-8 / BMW Mini ISTA480 Topics Covered Integrated Service Technical Application ISTA Training for Dealer Level Diagnostics and Programming for both MINI BMW BMWTIS website navigation to efficiently locate elusive information found nowhere else Vehicle connection information scanning for faults using guided troubleshooting test plans Filter through multiple faults that BMW MINIs can store and quickly get to the root cause of the customer s concern Identify and eliminate erroneous faults and unnecessary test plans Launch and use the Aftersales Information Research AIR application to locate VIN specific Bulletins Wiring Diagrams Repair Instructions and labor times within a single user interface Navigating new wiring diagrams with hyperlinks to connector locations views and wiring color codes Procedural information on Coding Programing and performing Retrofits using ISTA P Setting up an ISTA system choosing the correct equipment for your shop Troubleshooting your system and getting tech support from BMW ILT CourseWTI Instructor Led Courses
GM-2510-8 / General Motors Platforms Operation and Diagnosis480General Motors has been improving and refining their powertrains and engine management system at an accelerated pace over the past few years This course will present the operation and diagnostic techniques the aftermarket will need to service this large segment of the repair market Each major GM system will be covered using not only OE tooling but capable aftermarket scan tools and techniques Topics will include Engine mechanical highlights Fuel system operation and diagnosis Ignition system operation and diagnosis Air Induction and turbocharging Emission components and monitoring strategies Network configuration and reprogramming Current service issues ILT CourseCTI Instructor Led Courses
SAT-1001-4 / Technical Training for the Service Advisor Understanding Evaporative Emissions240This class is designed as technical training for the service advisor The ability of the advisor to understand the customer s concerns and ask the proper question is an essential step at the beginning of a repair process With greater system knowledge communication between the technician and the advisor will be improved and misunderstandings and errors reduced The SAT series of classes will improve the ability of the advisor to properly explain the work performed or needed to the customer and answer questions in an understandable yet technically accurate way This class in the series will deal with understanding Evaporative Emissions Control Note this class is designed specifically for the Canadian market ILT CourseCTI Instructor Led Courses
OLT-2502 / Hydraulic Power Assist Theory290Entry level technician hydraulic and power assist theoryOLT CourseAdvanced Interactive Online Content
LBT-215 / LBT 215 Pico Scope Guided Tour135LBT 215 PicoScope Guided TourOLT CourseAVI Video Courses
OLT-2500 / Brakes Pre Post Test150Entry level technician brakes pre post testsOLT CourseAdvanced Interactive Online Content
VAG-5201-8 / VW Audi Off Board Diagnostic Information System Service ODIS480 Volkswagen Audi s ODIS with J2534 Navigation Diagnosis Coding and Programing erWin Subscription Overview and Navigation Data Parameter Setup Data Parameter Analysis Remote Programing Complete Operational Procedure Key Immobilizer Programming Overview Control Unit Coding and Programing New and Used Module Replacement Component Protection Removal Procedure Wiring Diagram Navigation and Overview ILT CourseWTI Instructor Led Courses
ILT-1301 / Developing Diagnostic Strategies for Ignition Syst480Modern ignition systems are becoming increasingly difficult to diagnose This course provides an in depth analysis of late model ignition systems using a digital storage oscilloscope Vehicles with ignition system problems will be used as examples of how to use the theory of ignition to diagnose and make repairs Diagnosis of primary and secondary ignition systems will be discussed Normal patterns will be used when discussing ignition system theory enabling the technician to identify problems within a waveform ILT CourseCTI Instructor Led Courses
LS-43 / Current Probe Diagnostics55ARCHIVED LIVESTREAM Interpreting lab scope patterns using your low amp clamp will allow you to quickly pin point your diagnostics when it comes to engine driveability issues Engine outputs all have something in common a coil of wire Think about the composition from the rear bumper to the front bumper on any late model vehicle of all the relays motors solenoids and sensors The best way to dynamically test these is current ramping To make your shop more profitable test don t guess Topics Covered Testing fuel pump rush in current Testing fuel pump speed Interpreting fuel pump patterns to reveal bad brush to armature contact Dynamic amperage waveform testing on both the 2 wire Ignition Coil and the 3 wire Ignition coil Pinpoint the moment at which the computer turns on the switching transistor Find the defined opening and closing points of a solenoid Observe injector pulse widthOLT CourseAVI Video Courses
OLT-2505 / Antilock Brakes Traction Control Stability Control Theory300Entry level technician antilock brakes traction control and stability control theoryOLT CourseAdvanced Interactive Online Content
LS-32 / EVAP Diagnostics Diagnosis Module Tank Leakage DM TL System60ARCHIVED LIVESTREAM The Bosch DM TL leakage pump is primarily thought of as a European only device but manufacturers like Hyundai Kia and Mazda also used this component The DM TL was introduced in the late 90 s and is still being installed on production vehicles today This LiveStreaming event sponsored by Bosch will provide an in depth understanding of the DM TL and how vehicle manufacturers utilize this pump to test gas vapor systems Topics Covered Detailed overview of the DM TL components Theory of operation with animated examples Review the gas vapor leakage principles How to test the DM TL and system with scan tool Options for manually operating and testing the DM TL How to deal with gas vapor leaksOLT CourseAVI Video Courses
OLT-4901 / Common Rail Diesel Advanced305The theory and operation of common rail diesel systems in this 18 module course OLT CourseAdvanced Interactive Online Content
OLT-2603 / Electrical Circuits Ohm s Watt s Law Theory490Entry level technician electrical circuits Ohm s and Watt s Law theoryOLT CourseAdvanced Interactive Online Content
POR-5101-8 / Porsche Engine Management480tbdILT CourseWTI Instructor Led Courses
EET-2001-8 / Effective Electrical Troubleshooting Modern Electronics Foundations480With the introduction of increasingly complex electronics on late model vehicles it has become critically important to maintain a strong understanding of circuit operation and testing Have you ever been curious about the reason that Ohm s law works in some cases but not others Have you ever considered the practical application of Kirchhoff s laws This class will address foundational concepts relating to voltage current resistance and power as well as the effects of capacitance and inductance on circuit operation Additionally time saving testing techniques will be highlighted along with tool usage This is an interdisplinary class dealing with all types of test equipment ranging from test lights and ohmmeters to lab scopes and megohmmeters This is not a math class All laws introduced will be done with the intention of practical application in vehicle diagnostics ILT CourseCTI Instructor Led Courses
AD-3515-8 / The Pressure is On480A one day WTI course focused on the use of pressure transducers in the diagnosis of engine mechanical systems Topics covered Find misfiring cylinders with tail piper pressure Make diagnosing P0300 DTC s a snap Find camshaft to crankshaft timing problems through the spark plug hole Test variable camshaft timing problems Diagnose intermittent valve sealing problems intake and exhause Find piston ring sealing problems Restricted exhaust problems identified quickly through the spark plug hole Ignition timing problems on modern engine through the spark plug hole ILT CourseWTI Instructor Led Courses
HON-5101-8 / Honda Engine Technology480 Topics Covered Factory Service Information Navigation Service Express and SIS Honda Diagnostic System HDS Factory scan tool software The new HDS MVCI Denso DST I Fuel ignition and emissions systems comprehensive overview Engine Mechanical Testing With the scan tool and lab scope Common Engine problems diagnosis and repair Honda V TEC and VTC Variable valve lift and timing configuration operation diagnosis case studies Honda Misfire Diagnosis Strategy for a quick fix EGR System Diagnosis and repair using the scan tool and scope Honda A F sensors 4 wire and 6 wire Operation and diagnosis Timing Chain Stretch issues and waveform analysis Honda Earth Dreams direct injection systems Bi directional testing and related repair procedures Honda EVAP Components operation diagnostics case studies K20 K24 J35 Engines Engine mechanical and driveability diagnosis ILT CourseWTI Instructor Led Courses
ILT-1305B / PCM Air Fuel Diagnostic Application 4hr 240This course will challenge you to solve several case studies by using your understanding of PCM logic and applying the skills taught in AD 601 each case study will be solved by the class using an interactive process the goal of this course is to exercise you problem solving skills with common and complex situations ILT CourseCTI Instructor Led Courses
ABS-1313-8SP / Sistemas de Frenos Antibloqueo y Control Electr nico de Estabilidad480Esta clase presentar la operaci n y el diagn stico de la tecnolog a integrada del sistema de frenos antibloqueo Estabilidad sistemas que se utilizan en los veh culos de hoy en d a Contenido de clase incluir mejoras introducidas en los sistemas anteriores los cambios operativos y los avances de los componentes utilizados en la producci n de veh culos de hoy en d a Al finalizar los t cnicos estar n preparados para el diagn stico y la reparaci n de los sistemas de control ABS y estabilidad mandato federal Se pondr nfasis en la historia y el prop sito del control de estabilidad junto con la evoluci n actual de la tecnolog a de sistema de estabilidad Los procedimientos de diagn stico incluyen el uso de datos de la herramienta de exploraci n pruebas mult metro digital y t cnicas de osciloscopio ILT CourseSpanish Instructor Led
LBT-185 / LBT 185 Eating Your Competition Alive90LBT 185 Eat Your Competition AliveOLT CourseAVI Video Courses
OLT-4403 / Shock Absorber Advanced135This course covers the theory and operation of shock absorbers in 10 modulesOLT CourseAdvanced Interactive Online Content
EET-5001-4 / EET General Motors Stop Start Technologies240General Motors introduced the first Stop Start system on the 2014 Chevy Malibu as standard equipment and now have over 21 models using Stop Start technologies Implementing automated stop start technology in today s vehicle s is a cost effective way to improve fuel economy and reduce emissions A Stop Start system operates by shutting off the engine when the vehicle comes to a complete standstill and automatically re starts the engine when the driver releases the brake pedal This operating strategy is often utilized in full hybrid electric vehicles that have powerful electric systems but is also becoming more popular in non hybrid vehicles that use traditional starter battery configurations Topics include Dual battery and control methods used to isolate the electrical systems during Autostop Start Robust starter motor technologies Dual Tandem Starter design and operation Capacitor and DC DC Transformer Control Stop Start systems Common components found on each system Stop Start input and output control logic DTC descriptors and scan tool diagnostic evaluation methods Important best service practices to handle working on GM vehicles equipped with Stop Start systemsILT CourseCTI Instructor Led Courses
LBT-250 / LBT 250 Working with Gen X and Y60LBT 250 Working with Generation X and YOLT CourseAVI Video Courses
AD-5101-8 / Advanced No Code Diagnostics Circuit Analysis480tbdILT CourseWTI Instructor Led Courses
VSSA 0124 / Sales Process Step Four30Asking for the sale is the single most important step in your sales process Many sales are lost by good salespeople just because they don t just Ask for the Sale In this program you will learn how to ask for the sale why many sales people are not comfortable asking and how to make sure you always ask OLT CourseService Sales Academy
TBD8HR / TBD8HR480This is a date place holder The course topic will be determined ASAPILT CourseCTI Instructor Led Courses
TF-1107 / Simple and Definitive Business Plan30By examining some truths and leaning into challenging questions you will narrow your scope of business which leads to the development of a simple and definitive business plan Clearly define your mission vision goals game plan and execution Learn to craft a one page document giving you clear understanding of exactly where you and your team are going in the immediate future OLT CourseTransformers Institute
LBT-191 / LBT 191 Introduction to the Ford 6 4L Diesel90LBT 191 Introduction to the Ford 6 4L DieselOLT CourseAVI Video Courses
OLT-2403 / Suspension Theory440Entry level technician suspension theoryOLT CourseAdvanced Interactive Online Content
LBT-210 / LBT 210 In Cylinder Pressure Transducer Diagnostics270LBT 210 In Cylinder Pressure Transducer DiagnosticsOLT CourseAVI Video Courses
HDD-5000-4 / Advanced HD Diagnostic Techniques240This Heavy Duty Class is intended to demonstrate advanced diagnostic techniques the technician can use immediately in the shop to repair trucks and heavy equipment The use of digital storage oscilloscopes and accessory probes will be shown Expect to leave with an understanding of system diagnostics using Voltage Current Pressure and Sound This HD class will highlight alternative diagnostic method that both enhance and exceed OEM routines Expect to see Cummins Caterpillar Detroit International and other manufactures in the diagnostic examples Participants should have a strong foundation in electrical diagnostics ILT CourseCTI Instructor Led Courses
OLT-2901 / Diesel Engines Basic Theory500Entry level technician diesel engines basic theoryOLT CourseAdvanced Interactive Online Content
TRA-5101-8 / ZF 6HP Transmission480 Topics Covered Automatic Transmission Overview 6HP Automatic Transmission Operation Transmission and Mechatronics Diagnostics Common Failures Repairs and Service Operations Adaptation Procedures Mechatronics R R D A Replacement and Coding Hands On D A ILT CourseWTI Instructor Led Courses
LS-1 / LS 1 Toyota Key Off EVAP Testing60ARCHIVED LIVESTREAM Bob Pattengale from Robert Bosch LLC will be covering Toyota EVAP Diagnostics geared towards automotive service technicians hosted right here at AVI OnDemand Bob Pattengale will cover Toyota Key Off EVAP This system started appearing in 05 and is now the primary system used on Toyotas today We will look at how the system operates from a step by step component basis process Then look at the diagnostics how to test the system and alternative methods for looking for leaks within the system The goal is to help technicians diagnose these systems quickly and accurately Toyota s Key Off Pump Module Operating Modes Is There a P0 Code Using a Scan Tool to Find a Leak Using a Smoke Machine to Find the Leak Toyota Key Off Adaptors Checking the Filtration System Confirming No Leaks are Present in the SystemOLT CourseAVI Video Courses
ILT-1415B / Modern Diagnostic Routines Cylinder Pressure Analysis 4 hr 240With so many differing ways to diagnose driveability problems how do you decide which procedure will yield the most information CTI s newest Diagnostic Series Modern Diagnostic Routines will explore the latest information gathering techniques purpose built with speed and accuracy in mind The first course in this series will provide you with procedures you can use to gain the most usable knowledge regarding cylinder pressures from your pressure transducer Seasoned pros and those new to pressure transducers will all benefit from the wealth of knowledge this course will provide as your CTI instructor shows you how to use pressure mapping with captures from any brand of lab scope ILT CourseCTI Instructor Led Courses
VSSA 0141 / Technical Knowledge for Service Advisors Alignment Angles30Wheel Alignments are a great way of growing revenue protecting your customers tire investment and locating undercar areas of concern Learn what the basic alignment angles are which ones cause tire wear and how to explain them to a customer OLT CourseService Sales Academy
GDI-4202-4SP / Inyecci n directa de gasolina T cnicas pr cticas de diagn stico240Este curso se centra en las t cnicas de pruebas pr cticas aplicadas a los motores de gasolina inyecci n directa GDI soportados por una comprensi n de trabajo del sistema y el funcionamiento de los componentes Esta clase presenta t cnicas de prueba esenciales que se pueden aplicar a una variedad de veh culos equipados GDI independientemente de la marca o modelo Esta clase se centra en el uso correcto de las herramientas comunes de diagn stico an lisis de datos y t cnicas de exploraci n prueba de manejo adecuadas para ayudar a diagnosticar con precisi n algunos de los iddues m s comunes que se encuentran en los motores GDI ILT CourseSpanish Instructor Led
LBT-114 / LBT 114 GM Anti Theft Systems135LBT 114 GM Vehicle Anti Theft SystemsOLT CourseAVI Video Courses
LBT-73 / F R E D Takes the Bus75LBT 73 F R E D Takes the BusOLT CourseAVI Video Courses
LBT-275 / LBT 275 Computer Engine Data Using Your Autel MaxiSYS120LBT 275 Computer Engine Data Using your Autel MaxiSYSOLT CourseAVI Video Courses
AVI-ASEA7 / ASE A7 Heating and AC210ASE A7 Test Prep Heating Air ConditioningOLT CourseAVI Video Courses
LBT-43 / LBT 43 4 and 5 Gas Emissions Testing with Bill Fulton120LBT 43 4 and 5 Gas Emissions TestingOLT CourseAVI Video Courses
LS-40 / From Order Taker to Sales Maker90ARCHIVED LIVESTREAM Order takers don t make sales Order takers sound rushed usually answer questions with yes or no and seldom ask questions A sales maker will master the art of listening take whatever time is necessary to present a solution be prepared to address objections and always ask for the sale Sales is never about price You can only be compared on price when you fail to present a better value A sales maker will differentiate their solutions from their competitors and provide a better value OLT CourseAVI Video Courses
OLT-4401 / Steering Systems Advanced215This course covers the theory and operation of steering systems in 16 modules OLT CourseAdvanced Interactive Online Content
OLT-2600 / Electrical Electronic Systems Pre Post Test260Entry level technician electrical electronic systems pre post testsOLT CourseAdvanced Interactive Online Content
OLT-3506 / Hybrid Systems145The sixth course in a nine course series this course focuses on the planetary drive systems of a typical HEV OLT CourseAdvanced Interactive Online Content
CHS-1200-4 / CHS Steering and Suspension Inspection and Service240This is the first class in a series focused on chassis and alignment One of the most important tasks required of any technician is the inspection When it comes to steering and suspension components it is vital that an inspection is done correctly and completely During this class we will discuss the design and operation of steering and suspension systems and give examples and procedures for proper component testing Common failures and specific problem areas will also be discussed Specific replacement tips provided in this class will expose many steps that cannot be skipped during the repair These tips will focus on the success of the repair and customer safety as well as returning the vehicle to proper operating condition This class will provide answers to these questions How does the system operate How do I test the component properly How do I know when a component needs replaced When can I require the component to be replaced before proceeding with the alignment Do I need special tools to do the job right ILT CourseCTI Instructor Led Courses
OLT-4405 / Electronic Stability Control Advanced335This course covers the theory and operation of electronic stability control systems in 20 modules and quizzes OLT CourseAdvanced Interactive Online Content
VSSA 0114 / Fixed Right the First Time30Fixed Right the First Time means your reputation If you can t consistently get vehicles repair properly on the first visit you will only spend marketing dollar after marketing dollar to get more customers in the door Learn how to consistently create Fixed Right the First Time in your shop Expect to learn the process components of getting things fixed right the first time what your responsibility is in the process and what the technician s responsibility is OLT CourseService Sales Academy
LS-49 / Unlock the Power of Global OBD2 for European Vehicles65ARCHIVED HD BROADCAST Have you ever wondered how diagnostic trouble codes are set and how the engine management system makes those decisions You might think the answer to this question is complex as we are talking about European vehicles and most technicians believe EURO vehicles can only be diagnosed using an expensive OE or enhanced aftermarket scan tool In reality the answer is simple and the solution is closer and less expensive than you might think The solution is fully understanding the power of Global OBD2 and this HD streaming event sponsored by Bosch and presented by Jim Wilson will provide the information needed to successfully use a Global OBD2 scan tool on European vehicles Course Objectives Knowing what the 10 Global OBD2 modes are Review the powerful list of Mode 01 data parameters Understanding the power of Mode 02 Freeze Frame data Understanding Mode 06 and DTC set criteria Know how to use Short Term and Long Term Fuel Trim as a diagnostic baseline and repair verification tool Review the variety and differences between OBD2 generic scan toolOLT CourseAVI Video Courses
OLT-2501 / Brakes Introduction Theory120Entry level technician brakes introduction theoryOLT CourseAdvanced Interactive Online Content
VSSA 0131 / Selling Shocks and Struts30Shocks and struts rarely get replaced and yet they are an integral suspension component that leads to many other service items Learn to identify opportunities to educate customers on shock and strust replacement increase revenues with related undercar components and get better at explaining the reasons to replace shocks and struts OLT CourseService Sales Academy
VSSA 0108 / Customer Buying Process Step Five30The final step in the Customer Buying Process is just as crucial as the previous 4 steps This step ensures return customers makes customers want to talk about you and creates additional car count for your shop Learn what post purchase behavior you want in a customer and how to influence it OLT CourseService Sales Academy
ILT-1800 / Supplemental Restraint System Diagnosis Repair480Supplemental restraint systems have evolved from a single driver s side airbag mounted in the steering wheel to complex systems which now include passenger side air bags side impact air bags and vehicle curtain air bags Modern supplemental restraint systems continue to evolve as engineers find new locations for additional restraint devices every year Airbags have developed into smart airbag systems using seat sensors that may require calibration This course covers the operation safety and replacement procedures of supplemental restraint systems as well as diagnosis and repair Also included in this course is a discussion of seat belt pre tensioners ILT CourseCTI Instructor Led Courses
TOY-5111-8 / Toyota Lexus Body480 Toyota Lexus advanced driving assist systems design diagnosis and repair of related camera and radar systems Smart Key Intelligent Entry and Immobilizer system operation diagnosis and repair Toyota Electrical Wiring Diagrams and EWD Electronic Wiring Diagrams Toyota Information System Critical Service Data and resources for diagnostics Techstream and Scan tool body related functions Calibrations programming adding keys and more Wiring Harness and Connector Repair Toyota Multiplex Communication Networks Navigating CAN LIN MOST and dealing with central gateways Advanced Multimeter Scope and Diagnostic Functions ILT CourseWTI Instructor Led Courses
VSSA 0149 / Telephone Selling30Great telephone skills are a very important part of being in business Everyone who answers the phone should have solid telephone skills and personality What makes for consistent quality on the phone How can you sell better over the phone This program discusses the basics of answering the phone with consistency engaging the customer on the phone and using today s tools to help educate the customer over the phone OLT CourseService Sales Academy
HVAC-1000-4 / MACS 609 Certification240This class will guide students through the MACS 609 Certification process The Refrigerant Recovery and Recycling Program developed by MACS to meet requirements under Section 609 of the Clean Air Act was formally approved by the U S Environmental Protection Agency EPA effective August 13 1992 Through the years MACS has led the way and developed and expanded the certification program to reflect industry changes in technology service equipment and procedures tools alternative refrigerants and regulatory requirements After reviewing all MACS support materials students will take the test on site ILT CourseCTI Instructor Led Courses
LBT-192 / LBT 192 Advantages of Mode 0660LBT 192 Advantages of Mode 06OLT CourseAVI Video Courses
LBT-274 / LBT 274 Saving Your 6 0 Powerstroke120LBT 274 Saving your 6 0 PowerstrokeOLT CourseAVI Video Courses
ILT-1202-8 / Using Digital Multi Meters480Technology is rapidly changing in the automotive world Electrical and electronic circuitry seems to permeate every system of the vehicle and continues to get more complex Diagnosing and repairing these complex vehicle systems requires diagnostic tools that provide accurate information The digital multi meter or DVOM is one of the most basic and most common pieces of diagnostic equipment In this class you will learn how to fully leverage the DVOM and will be introduced to a new revolutionary diagnostic technique using a simple DVOM ILT CourseCTI Instructor Led Courses
LBT-142 / LBT 142 GM Smart Charge75LBT 142 GM Smart Charge SystemsOLT CourseAVI Video Courses
OLT-2300 / Manual Transmission Drive Train Pre Post Test105Entry level technician manual transmission drive train pre post testOLT CourseAdvanced Interactive Online Content
OLT-2200 / Automatic Transmission Transaxle Pre Post Test100Entry level technician automatic transmission transaxle pre post testsOLT CourseAdvanced Interactive Online Content
LS-14 / Diagnosing GDI Gas Direct Injection65ARCHIVED LIVESTREAM June 10 2015 4pm EST GDI Gas Direct Injection has been steadily making its way into mainstream for well over a decade The miles accumulating on these state of the art fuel injection systems can often lead to customer drivability concerns This in turn means service opportunities for the independent aftermarket repair business ready to tackle this latest technology in fuel systems In this informative seminar veteran Delphi instructor Dave Hobbs brings you up close and personal to the workings of both the low pressure and high pressure sides of GDI systems along with live scan tool and lab scope diagnostic tips Learn what both the OEM and aftermarket experts are advising on the source correction and prevention of intake valve carbon deposits that are so common on many of the GDI vehicles on the road today Join us at AVI studios on June 10th 2015 for the newest LiveStream brought to you by Delphi and taught by Dave Hobbs OLT CourseAVI Video Courses
LDD-5211-4 / LDD Duramax LML and LGH240The Duramax maintenance and repair market requires the understanding of many RPO code specific systems and testing procedures LDD 5211 4 focuses exclusively on the 2010 5 2016 LML and LGH Duramax engine designs Approximately 60 of the LML LGH engine has been re engineered to accommodate emissions horsepower and torque improvements These changes include a newly designed high pressure pump piezo injectors and a SCR aftertreatment system A technician attending this class will be guided through each of the LML LGH systems in detail and receive clear descriptions of operation and specific testing procedures Focusing on complete system analysis is critical to isolating the root cause of component failure and can save wasted time and money when repairing the LML LGH Duramax ILT CourseCTI Instructor Led Courses
VSSA 0151 / Your Customer Referral Program30Having a Customer Referral program is a great way to let your customers talk about you However too often we don t pay enough attention to it think about how our customers feel about it or use it to full advantage In this two part program we discuss the mission key elements and unique ways of creating and managing a customer referral program OLT CourseService Sales Academy
STA-3803-4SP / An lisis con herramienta de escaneo C mo entender y usar la informaci n de ajuste de combustible240Este curso est destinado a proporcionar a los t cnicos una comprensi n exhaustiva del ajuste del combustible Desde el circuito de control de combustible de retroalimentaci n hasta el reconocimiento de cu ndo la estrategia de control de combustible est fuera de la estequiometr a el objetivo de esta clase es permitir que los t cnicos diagnostiquen m s eficazmente una variedad de problemas de manejo utilizando datos de ajuste de combustible Los temas incluir n la definici n de los tipos de compensaci n de combustible las estrategias de c lculo de aire combustible y el uso de datos de ajuste de combustible de la herramienta de escaneo para fines de diagn stico Este curso utiliza estudios de casos de veh culos ilustrados para demostrar la aplicaci n pr ctica de t cnicas anal ticas y de diagn stico utilizadas por los mejores t cnicos de todo el pa s Aprenda a determinar qu pruebas de diagn stico deben realizarse y lo que es m s importante qu pruebas de diagn stico no es necesario realizar para localizar los problemas de manera r pida y precisa la primera vez ILT CourseSpanish Instructor Led
OLT-3509 / HV Battery Management Systems195The last course of the series covers the details of managing the HV battery energy flow OLT CourseAdvanced Interactive Online Content
OLT-2608 / Electrical Accessories Theory240Entry level technician electrical accessories theoryOLT CourseAdvanced Interactive Online Content
AD-5121-8 / Engine Mechanical Testing with Electronic Tools480tbdILT CourseWTI Instructor Led Courses
VSSA 0103 / Customer Buying Process in General30The single best tool you can have in becoming a better salesperson is to understand the Customer Buying Process This is the psychological process each and every human goes through when making a purchase You will learn why this process is so important what the 5 steps of the process are and how they connect to your organization OLT CourseService Sales Academy
ILT-1206 / Battery Starting and Charging Systems Testing480Diagnosis of batteries starters and alternators now include scan tool and capacitance testing coupled with the essential electronic skills you should posses This course focuses first on the essential skills of testing the battery starter and alternator followed by a review of current computerized starting and charging system technologies The course also teaches a detailed diagnostic process to accurately diagnose and service these common complex systems ILT CourseCTI Instructor Led Courses
VSSA 0104 / Customer Buying Process Step One30The Customer Buying Process is critical to successful selling and Step One of the Buying Process is the most critical for selling in the automotive service environment Learn what what the first step is why it is so important and how to leverage it for sales success OLT CourseService Sales Academy
LS-36 / Diagnosing to Win With Fuel Trim75ARCHIVED LIVESTREAM Fuel trim FT data is the automotive equivalent of a medical CT Scan of combustion event efficiency Much has been written on the subject of fuel trim yet much is still not understood regarding the causes of those high and low numbers Is it a vacuum leak faulty MAF or drippy fuel injector causing that FT number to be off In this one hour live cast training event veteran instructor Dave Hobbs will provide valuable information on Short term Long term fuel trim and total fuel trim defined Long term adaptive memory blocks cells FT reset Dos and Don ts Graphing to perfect FT diagnostics Misfires false air exhaust leaks vacuum leaks and FT numbers what to expect O2 Sensor Types and Operation Switch Times and Voltage Ranges FT MAF and VE what they ll tell you about the engine s mechanical conditionOLT CourseAVI Video Courses
VSSA 0137 / Service Counter Process Greeting the Customer30Customer greeting sets a tone and sets expectations Are you greeting well Consistently In a way that ensures customer satisfaction and increased sales In this program you will learn the importance of greeting to send a message how to greet and how not to and the effect your greeting has on the selling process OLT CourseService Sales Academy
VSSA 0120 / Presenting the Courtesy Inspection30Your shop can do a great job performing the Courtesy Inspection but if you don t present it right it s all for nothing The presentation also is never just presenting what needs to be done it s presenting what s good coming up and needed currently Join us for a discussion about how and why to completely present the Courtesy Inspection presenting over the phone and what to do if the customer says no thank you OLT CourseService Sales Academy
HVAC-2002-4 / Automotive HVAC Systems Essential Diagnostics240This class provides a solid foundation of essential HVAC diagnostic procedures based upon diagnostic best practices in order to assure correct and complete diagnostic conclusions of common HVAC failures Topics will include temperature and pressure testing the diagnosis of compressor clutch controls PWM fan diagnostics and variable displacement compressor controls Special emphasis will include how to evaluate overall performance and efficient choice of diagnostic methods The effects of internal heat exchangers and how they change expected test results compared to a traditional system will also be featured ILT CourseCTI Instructor Led Courses
TF-1406 / Online Reviews30Learn about the importance of gathering online reviews and the influence of microsites and directories in the market place OLT CourseTransformers Institute
TF-1106 / Mission Vision and Culture Statement30Putting together the mission vision and culture statement is a powerful tool that provides leverage to every activity and individual within an organization As this document comes to life and begins to penetrate the thoughts attitudes and behaviors of your employees it exponentially provides energy and focus to your team OLT CourseTransformers Institute
EET-4200-4 / Effective Electrical Troubleshooting Digital Storage Oscilloscope Setup Operation 240The Digital Storage Oscilloscope DSO is fast becoming a primary tool for the automotive diagnostic technician The setup and operation of the DSO is presented so that a technician can take advantage of the tool s many features Learn to set up the DSO to acquire a correct waveform store it for future reference and interpret the waveform for diagnostic purposes Voltage settings time base and triggering techniques are covered so that any signal may be displayed and analyzed accurately and efficiently If you are considering buying or already own a scope this class will provide information that will allow you to confidently use a DSO to aid in your diagnostic process ILT CourseCTI Instructor Led Courses
LS-47 / Strange But True30ARCHIVED HD BROADCAST We have all run into weird diagnostic problems right Well in this HD Broadcast Ron Bilyeu will show you how to keep your focus as you battle strange but true diagnostic related issues and how to retain valuable information As stated by Ron Bilyeu When something is very strange don t forget the diagnostic process and do your research We ensure these strategic tips will accommodate your shop with proper effectiveness and cut down trouble shooting time Course Objectives Learn to diagnose when no Diagnostic Trouble Codes are available Ability to read intermittent OBD trouble code P0012 CMP timing over retarded Ability to read Intermittent OBD trouble code P0300 Random misfire Understanding low compression 90 PSI on all cylinders with engine rattle Understanding Smokes PCM every 3 days with no OBD trouble codes And much more OLT CourseAVI Video Courses
VSSA 0139 / Service Counter Process The Importance of Your Word Tracks30Are you using Word Tracks to improve your selling You should be They are a great way to get better at selling more confident with your ask and build awesome customer relationships Watch and see how Expect to learn where word tracks are most effective how to use word tracks to improve skill and common tracks you can borrow from OLT CourseService Sales Academy
STA-3803-4 / Scan Tool Analysis Understanding Using Fuel Trim Data240This course is intended to provide technicians with a thorough understanding of fuel trim From the feedback fuel control loop to recognizing when fuel control strategy falls outside of stoichiometry the objective of this class is to allow technicians to more effectively diagnose a variety of driveability issues using fuel trim data Topics will include defining fuel trim types air fuel calculation strategies and using scan tool fuel trim data for diagnostic purposes This course uses illustrated vehicle case studies to demonstrate the practical application of analytic and diagnostic techniques used by top technicians across the country Learn how to determine which diagnostic tests need to be performed and more importantly which diagnostic tests do not need to be performed to locate problems quickly and accurately the first time ILT CourseCTI Instructor Led Courses
LDD-5140-8 / Light Duty Diesel Ford 6 7 Powerstroke Operation and Diagnosis480This class will present a full and detailed look at current Ford 6 7 Powerstroke diesel operation and diagnosis It is designed to not only leverage OE techniques but also compare those to what most shops have available in the aftermarket Topics will include Engine feature overview Fuel systems Glow plug control emissions systems including Aftertreatment Air management and turbocharging Service issues OE vs aftermarket scan tool functions An overview of current TSBs ILT CourseCTI Instructor Led Courses
ILT-1403B / Developing A Diagnostic Game Plan 4hr 240This course will provide the building blocks necessary to develop your own diagnostic game plan which can be used to solve a variety of diagnostic problems One of the many challenges technicians face today is where to start Diagnostics however is not just about where to start but how to interpret the data acquired during diagnosis This class uses case studies of actual vehicles to provide you with the testing procedures required to diagnose complex issues and the information necessary to properly interpret the data acquired during your diagnosis ILT CourseCTI Instructor Led Courses
TF-1101 / Mission Vision Culture and Values Introduction30We start by building the foundation of your business The first step in growth is to create a mission vision culture and value statement We cover the importance of these documents in your organization and how to embed them into your company This document needs to be a living document that you your employees your vendors and your customers know We will teach you how to make this happen in a real and practical way OLT CourseTransformers Institute
LDD-3005-4 / Light Duty Diesel Exhaust Aftertreatment Systems240Since 2007 all light duty diesel vehicles sold in the United States are equipped with an exhaust aftertreatment system of some type Those technologies can include diesel oxidation catalysts NOx catalysts diesel particulate filters selective catalyst reduction using diesel emissions fluids or any combination of these subsystems This class will present the operation and design of these complex systems along with techniques for effective diagnosis Skills and knowledge from this class cannot only be applied to today s pickups and vans but also diesel equipped cars ILT CourseCTI Instructor Led Courses
OLT-2702 / Heating Air Conditioning Components Theory615Entry level technician heating air conditioning components theoryOLT CourseAdvanced Interactive Online Content
LBT-263 / LBT 263 Duramax Diesel Diagnostics Update105LBT 263 Duramax Diesel Diagnostics UpdateOLT CourseAVI Video Courses
ILT-1800B / Supplemental Restraint System Diagnosis Repair 4hr 240Supplemental restraint systems have evolved from a single driver s side airbag mounted in the steering wheel to complex systems which now include passenger side air bags side impact air bags and vehicle curtain air bags Modern supplemental restraint systems continue to evolve as engineers find new locations for additional restraint devices every year Airbags have developed into smart airbag systems using seat sensors that may require calibration This course covers the operation safety and replacement procedures of supplemental restraint systems as well as diagnosis and repair Also included in this course is a discussion of seat belt pre tensioners ILT CourseCTI Instructor Led Courses
ILT-1210 / Current Probe Revisited480Using amperage waveforms to diagnose electrical circuits is certainly not new Technicians are routinely faced with the need to utilize an inductive amp probe to measure current Proper diagnosis depends on not only operational knowledge of the amp probe but a thorough understanding of the circuit being measured In this course CTI will revisit tips and techniques we have discussed in many of our diagnostic courses as well as introduce new techniques such as using a micro amp probe to diagnose circuits such as reference voltage and wide band air fuel sensors ILT CourseCTI Instructor Led Courses
EET-3502-4 / Effective Electrical Troubleshooting Diagnostic Application of Wiring Schematics240This course guides technicians through the effective use of wiring schematics as a diagnostic tool Learn to combine schematics circuit operation information and power flow techniques along with applied circuit principles to diagnose problems quickly and accurately Find electrical faults fast by recognizing the characteristics of shorts opens and high resistance circuit problems Learn the most effective tools and techniques to use for a given fault During this interactive course students will use selected schematics to diagnose assigned circuit problems and conditions ILT CourseCTI Instructor Led Courses
OBD-3001-4 / On Board Diagnostics Practical Use of Mode 06240Mode 06 is the scan tool s request for the latest test results from the PCM for all non continuous monitors This concept was first introduced in OBD 203 Now we will cover practical uses of Mode 06 deal with the difficult Mode 06 information from GM and Chrysler and review the changes in Mode 06 on CAN vehicles The use of Mode 06 during routine diagnosis and repair verification is easy efficient and profitable Don t dismiss this valuable information It will save you time if used correctly NOTE Content in this class contains material from ILT 1413 Advanced Mode 06 ILT CourseCTI Instructor Led Courses
STA-3805-4SP / An lisis con herramienta de escaneo Manejo moderno de aire combustible240Esta clase es una continuaci n de STA 3803 4 Se concentrar en las estrategias de gesti n de aire combustible implementadas en plataformas de nivel avanzado La gesti n del aire combustible ha cambiado dr sticamente en los ltimos a os y lo que esperamos ver en las reacciones de ajuste del combustible a fallas en los sistemas puede no aplicarse a los veh culos actuales Se har especial hincapi en los efectos del sensor de gases de escape aguas abajo en el control del combustible Se recomienda completar nuestras clases anteriores de ajuste de combustible El tema discutido incluir La ecuaci n del aire Control de aire Suministro de combustible Dispositivos de retroalimentaci n Control fuera de la estequiometr a Rango adaptativo y estrategia Los efectos del control secundario PIDS clave y an lisisILT CourseSpanish Instructor Led
LS-17 / Increasing Car Count and Profits70ARCHIVED LiveStream Building Relationships and Selling Preventative Maintenance Price shoppers and coupon clippers only increase your car count for a little while Increasing your loyal customer base is what really improves both your car count and long term profits Earning repeat customers begins with making a good first impression continues when they have a memorable experience and comes full circle with customer loyalty created by you knowing and acting on the most important things vehicle owners really want Building relationships educating vehicle owners and creating preventive maintenance plans that fit your customers lifestyles can have greater positive impacts to your bottom line than expensive marketing plans and upsell programs Delphi instructor Dave Hobbs shares proven techniques to help your repair shop stand out where it counts in the hearts and conversations of your customers OLT CourseAVI Video Courses
OLT-3501 / Introduction to Electric Drive205Introduction to Electric Drive systems including hybrid electric and battery electric vehicles This is course 1 of a 9 course series that provides foundation knowledge of HEV and BEV systems OLT CourseAdvanced Interactive Online Content
LBT-269 / LBT 269 Wiring Schematics Interpretation510LBT 269 Wiring Schematics InterpretationOLT CourseAVI Video Courses
OLT-3507 / HV Charging System250Course 7 of 9 covers the High Voltage charging system and the strategies used OLT CourseAdvanced Interactive Online Content
LDD-5310-8 / 6 7L Cummins Operation and Diagnosis480The 6 7L Cummins diesel engine was introduced mid model year of 2007 The first release of the 6 7L engine was rated at 350 HP and 650 lb ft of torque which was a slight increase from the 2007 5 9L production of 325 HP and 610 lb ft of torque As of the 2018 model year the 6 7L Cummins turbo diesel engine produces up to 900 lb ft of torque The new 6 7L Cummins design was not solely created for performance improvements but focused largely on meeting the current and future emissions standards without sacrificing the towing power Cummins customers had grown to love This newly designed 6 7L Cummins was a fresh platform on which future emissions restrictions could be met Topics include 6 7L Cummins engine design and specifications Fuel quality influences Systems testing and diagnostic approach Fuel system analysis Turbo operation and testing Emissions and aftertreatment function and diagnosis ILT CourseCTI Instructor Led Courses
OLT-2703 / Heating Air Conditioning Service Theory140Entry level technician heating air conditioning service theoryOLT CourseAdvanced Interactive Online Content
TF-1004 / The Life Wheel30Is your life in balance Here we ll address the 6 Fs of life When we too heavily focus on 1 or 2 areas of life the other areas usually suffer Our goal should be to continually take purposeful action to be a well rounded and healthy balanced person Give yourself an honest assessment and make improvements where needed You ll be thankful you did OLT CourseTransformers Institute
OLT-2601 / Basic Electrical Theory325Entry level technician basic electrical theoryOLT CourseAdvanced Interactive Online Content
TF-1102 / Company DNA30Every business starts with the DNA of the founder By default the core of the business is built on the founder s spirit vision knowledge wisdom decision making style risk tolerance investment philosophy leadership and teamwork perspectives We explain how fast the DNA in an organization can change and what a leader can do to maintain the DNA of the company no matter how large the organization grows OLT CourseTransformers Institute
OLT-2804 / Ignition System Theory220Entry level technician ignition system theoryOLT CourseAdvanced Interactive Online Content
TF-1308 / Ultimate Phone Training Part 230Greg dives deeper on how to build a deep connection with our clients by improving your phone skills Providing great customer service starts with our phone skills Remember people buy from people they know like and trust OLT CourseTransformers Institute
ILT-1210B / Current probe revisited 4 hr 240Using amperage waveforms to diagnose electrical circuits is certainly not new technicians are routinely faced with the need to utilize an inductive amp probe to measure current proper diagnosis depends on not only operational knowledge of the amp pILT CourseCTI Instructor Led Courses
EET-4200-4SP / EET Configuraci n y operaci n de un osciloscopio de almacenamiento digital240El osciloscopio de almacenamiento digital DSO se est convirtiendo r pidamente en una herramienta principal para el t cnico de diagn stico automotriz La configuraci n y operaci n de la DSO se presenta para que un t cnico pueda aprovechar las muchas caracter sticas de la herramienta Aprenda a configurar el DSO para adquirir una forma de onda correcta almacenarla para referencia futura e interpretar la forma de onda con fines de diagn stico Los ajustes de voltaje base de tiempo y t cnicas de disparo est n cubiertos para que cualquier se al pueda ser visualizada y analizada con precisi n y eficiencia Si est considerando comprar o ya tiene un alcance esta clase proporcionar informaci n que le permitir usar con confianza un DSO para ayudar en su proceso de diagn stico ILT CourseSpanish Instructor Led
ILT-1305 / PCM Air Fuel Diagnostic Application480This course will challenge you to solve several case studies by using your understanding of PCM logic and applying the skills taught in AD 601 each case study will be solved by the class using an interactive process the goal of this course is to exercise your problem solving skills with common and complex situations ILT CourseCTI Instructor Led Courses
ILT-0500 / Transmission Diagnostics for Engine Technicians240This course is designed to provide the modern drivability technician with a foundational knowledge of transmissions and transmission electronics So often transmission systems are misdiagnosed due to a lack of understanding of the interaction between the engine systems and transmission systems This course will outline the types of modern transmissions and their respective normal operating characteristics Using real world problem vehicles CTI will bring together critical thinking skills and apply those to a logical diagnostic path ILT CourseCTI Instructor Led Courses
ILT-1201SP / Usando Diagramas para el Cableado480Esta clase cubre la electr nica de estado s lido que se encuentran en todos los rincones de los veh culos actuales Cada componente electr nico se mostrar en circuitos reales y estrategias de diagn stico para cada uno se demostrar n El enfoque principal ser en la lectura y el uso de los diagramas de cableado Todos los sistemas del veh culo ser n analizados utilizando diversos recursos incluyendo diagrama del mercado de accesorios y OE El objetivo de este m dulo es el desarrollo de direcci n cuando se trata de cualquier sistema ILT CourseSpanish Instructor Led
OLT-1103 / Lifting Equipment Theory160Entry level technician lifting equipment theoryOLT CourseAdvanced Interactive Online Content
GDI-4202-4 / Gasoline Direct Injection Practical Diagnostic Techniques240This course focuses on practical testing techniques applied to gasoline direct injected GDI engines supported by a working understanding of system and component operation This class introduces essential testing techniques which can be applied to a variety GDI equipped vehicles regardless of make or model This class focuses on the proper use of common diagnostic tools scan data analysis and proper test drive techniques to help accurately diagnose some of the more common issues found on GDI engines ILT CourseCTI Instructor Led Courses
LG-M7 / The Fundamentals of Vehicle Networks130Learnguistics course focused on foundation knowledge of vehicle networksOLT CourseLearnguistics Online Content
LBT-55 / LBT 55 Enhanced Ignition Systems90LBT 55 Enhanced Ignition SystemsOLT CourseAVI Video Courses
LS-50 / Diagnostic Strategies Fuel Delivery60ARCHIVED HD BROADCAST In Part 2 of our Diagnostic Strategies Series this HD Broadcast will cover fuel delivery As with Part 1 on air induction this course covers the diagnostic step by step routines technicians use Your instructor Ron Bilyeu has over 30 years of experience and will share his knowledge of the following topics Course Objectives Understanding different Varieties of fuel systems are covered including GDI Understanding volumetric Ef ciency Testing Understanding Fuel Pump Testing using traditional methods and low current with a labscope Understanding Short Term and Long Term Fuel Trim diagnostics Knowing the O2 sensor effects on fuel delivery AND MORE Once you have a solid foundation it does not matter what make model or test equipment you use You ll be more ef cient as a technician by enrolling our course Diagnostic Strategies Fuel Delivery today OLT CourseAVI Video Courses
VSSA 0112 / Educating Your Customer the Tools30What tools do you have at your disposal to educate your customers There are many tools out there Some of them are extremely useful to selling while others don t get much use but if used in the right situation can be indispensable Come see what tools you ve been neglecting and start to grow your sales OLT CourseService Sales Academy
LS-48 / Diagnostic Strategies Air Induction75ARCHIVED LIVESTREAM For a Professional Technician the proper diagnostic strategy is a critical component of establishing your tech efficiency In part 1 of our Diagnostic Strategies Series this course will cover air induction Learn the proper diagnostic procedures to determine induction problems Your instructor Ron Bilyeu has over 30 years of experience and will share his knowledge of the following topics Course Objectives Scan Tool Data Learn how to group data pids to do performance testing on mass air flow sensor systems or speed density systems Testing Methods learn why using VE volumetric efficiency calculator is critical in determining the efficiency of the engine in various RPM ranges Possible failures such as MAF problems false breathing problem Carbon cam timing and others real breathing problems Relative Compression you will learn to interpret wave form patterns to make diagnostic decisions on the health of the cylinder and pin point weak cylinders Case Studies focused on key air induction p codesOLT CourseAVI Video Courses
ILT-1506B / Advanced Technology Vehicles Service Maintenance240The Hybrid vehicle segment is the fastest growing market in North America With over 2 5 million hybrid vehicles on the road it is only a matter of time before your customers who own a hybrid vehicle visit you requesting maintenance services While there are may safety issues that need to be addressed when servicing hybrids the reality is there are only a few services that require factory tools Hybrid vehicles all have internal combustion engines that need oil changes tune ups and carbon services They all have brake and suspension systems that you can service along with cooling systems tires and transmission fluid services This course covers the unique service issues you will find on the most popular hybrid vehicles that will show up in your bays This is a must class for your business to be prepared to compete with the OE dealers for your customers future business ILT CourseCTI Instructor Led Courses
LS-18 / Promoting and Profiting with Hybrids85ARCHIVED LIVESTREAM Imagine telling a customer with a diesel engine Sorry we don t work on diesels Sound crazy No crazier than saying Sorry we don t work on hybrids The hybrid vehicle market share is quite similar to diesels and that spells opportunity for any repair shop willing to pursue the market Hybrid electric vehicles have been around 15 years now and their owners can be some of the most loyal customers you ll ever have IF you know how to gain their business Veteran Delphi instructor and hybrid specialist Dave Hobbs will share proven techniques to get hybrid owners in your shop for the first time AND keep them coming back year after year for safe accurate and profitable service You ll be amazed how modest the cost is to do a hybrid tool up and how fast you can learn this amazing new technology that s here to stay OLT CourseAVI Video Courses
OLT-4606 / Electrical Engineering Magnetism Electromagnetism190This four module course covers the foundations of magnetism electromagnetism Lorentz force and induction This is course 6 of 9 in the series OLT CourseAdvanced Interactive Online Content
EET-5000-8 / Effective Electrical Troubleshooting Stop Start Technologies480Many vehicles are now being engineered with Stop Start technology Implementing automated stop start technology in today s vehicles is a cost effective way to improve fuel economy and reduce emissions without affecting consumer acceptance A Stop Start system operates by cutting off the engine when the vehicle comes to a complete standstill and automatically re starts the engine when the driver releases the brake pedal This operating strategy is often utilized in full hybrid electric vehicles that have powerful electric systems but is becoming more popular in non hybrid vehicles that use traditional starter battery configurations We will cover manufactures using stop start technology dual battery and robust starter motor technologies common components found on each system diagnostic evaluation and repair methods and review important best service practices to handle working on vehicle s equipped with Stop Start systems ILT CourseCTI Instructor Led Courses
ILT-2000 / Ford 7 3L Power Stroke Diagnosis480The fastest growing vehicle group today is electronic diesel light and medium duty trucks This course focuses on the popular Ford 7 3L Power Stroke Beginning with a fundamental review of the basics of electronic direct injection systems the technician will understand how to properly test and diagnose the major systems including the fuel supply HEUI injection high pressure oil and exhaust backpressure regulator systems Topics will include the use of the scan tool during diagnosis Also included are common pattern failures and preventive maintenance service procedures ILT CourseCTI Instructor Led Courses
LBT-173 / LBT 173 GM and Toyota EVAP45LBT 173 Evap Diagnostics GM ToyotaOLT CourseAVI Video Courses
OLT-2101 / General Engine Theory280Entry level technician general engine theoryOLT CourseAdvanced Interactive Online Content
LBT-270 / LBT 270 Parasitic Current Draw195LBT 270 Parasitic Current DrawOLT CourseAVI Video Courses
ENG-3001-4 / Engine Technology Modern Engine Condition Testing240Evaluating engine mechanical condition in today s vehicles requires much more than a compression gauge Learn how to test more than just the engine s ability to seal The ability to move more air control camshaft position disable and enable cylinders and provide equal cylinder contribution is an essential part of every modern engine design This class will present efficient and accurate ways to analyze modern engine condition Learn how to save time by using oscilloscope scan data pressure transducers and specialized software to determine the mechanical health of an engine quickly and easily ILT CourseCTI Instructor Led Courses
CHS-5000-4 / CHS Noise Vibration and Harshness Analysis240Since man began to build machines for industrial use and especially since motors have been used to power them problems of vibration reduction and isolation have engaged engineers Gradually as vibration isolation and reduction techniques have become an integral part of machine design the need for accurate measurement and analysis of mechanical vibration has grown Over the last 15 or 20 years a whole new technology of vibration measurement has been developed which is suitable for investigating modern highly stressed high speed machinery Using piezoelectric accelerometers to convert vibratory motion into understandable data the process of measurement and analysis is efficiently performed by the versatile abilities of these electronics This class will show you how to use modern techniques to identify the vibration source track the transfer path and pinpoint the responding component ILT CourseCTI Instructor Led Courses
OLT-3508 / HV Safety Systems250Course 8 of 9 covers the high voltage safety systems used to protect drivers emergency personnel and you from the dangers of the high voltage system OLT CourseAdvanced Interactive Online Content
VSSA 0127 / Selling Batteries30Winter is a great time of year to sell batteries Obviously Yet have you ever thought about how much an easy sell can help you improve your sales process help build confidence and make it easier to sell other work This program takes an easy sell and connects it to the Customer Buying Process and your Sales Process so that you can intentionally use it to sell better in all aspects of your job OLT CourseService Sales Academy
ASE-C1 / C1 Automobile Service Consultant60Test Prep Automobile Service ConsultantOLT CourseASE Test Prep
ATV-5201-8 / Advanced Technology Vehicles Diagnosing Hybrid Battery Pack Systems480This course focuses on the operation diagnosis and repair of hybrid battery pack systems in conventional hybrids in other words non plug in hybrids Over the next few years the average shop is likely to see the older and more common hybrids Gen I and II Toyota Prius to a lesser extent Honda Civic and Insight hybrids and Ford Escape and Fusion hybrids particularly for issues related to hybrid battery packs Emphasis will be placed on component operation and tests scan tool diagnostics and replacement procedures Available Spring 2016 ILT CourseCTI Instructor Led Courses
LBT-166SP / LBT 166 SP Usando El Ford IDS90LBT 166 SP Usando el Ford IDSOLT CourseAVI Video Courses
ASE-A1 / A1 Engine Repair60The ASE A1 Certification program covers what you need to know about General Engine Diagnostics and repair Dave Hobbs demonstrates the tools that will be needed in the shop and also tips and tricks on how to diagnosis and repair an engine This class has massive amounts of hands on training and explores how to disassemble an engine block and also gives you pointers of what questions you may find on the A1 test Your training starts here learn new skills pass your A1 test and earn your patch This program covers General Engine Diagnosis Cylinder Head and Valve Train Diagnosis and Repair Engine Block Diagnosis and Repair Lubrication and Cooling System Diagnosis and Repair Fuel Electrical Ignition and Exhaust Systems Inspection and Service Includes ASE s A1 Test Prep Task List Know what you ll be tested on Interactive Practice Quizzes Identify the topics on which to focus your study time Comprehensive Study Guide with Glossary of Terms 4 hours of video Runtime 240 minutes Note The A1 Test Prep Study Guide is NOT downloadable and may only be viewed online OLT CourseASE Test Prep
TF-1006 / The Mindset of a Successful CEO30Learning to have a CEO mindset is a critical next step in our evolution as business owners Together we ll dive into the factors that make up a great CEO and learn where successful leaders excel Successful CEOs are decisive reliable and resilient and don t settle for a stagnant state They also own that they re ultimately responsible for the long and short term success of their company We can each use this as a measuring tool for our own performance as CEO of our companies OLT CourseTransformers Institute
LBT-217 / LBT 217 MTS 5200135LBT 217 MTS 5200 LabscopeOLT CourseAVI Video Courses
LS-13 / Start Stop Technology Overview60ARCHIVED LIVESTREAM May 13 2015 The challenge of achieving 54 MPG by 2025 requires creative solutions and Start Stop systems provide a cost effective simple and energy saving solution Passenger cars equipped with Start Stop systems have substantially lower fuel consumption approximately 8 less than vehicles without Start Stop systems Start Stop vehicles are already on the road in the US and this LiveStream event sponsored by Bosch will help you get ready OLT CourseAVI Video Courses
VSSA 0150 / Three Secrets to Growing Car Count30Every shop wants to grow Car Count If you feel your car count is down there is a reason Learn to identify the reason and then take action to fix the problem Come explore the three things you can do to grow car count every time OLT CourseService Sales Academy
VSSA 0122 / Sales Process Step Two30Once you understand the customer s needs you must now Present and Explain the customer s options for service maintenance and repair as part of Step Two in your Sales Process You will learn the importance of educating exactly how you need to educate and best practices associated with presenting and explaining the customer s options as part of your sales process OLT CourseService Sales Academy
LBT-75 / LBT 75 Computer Engine Data Modes90LBT 75 Computer Engine Data ModesOLT CourseAVI Video Courses
LDD-5210-4 / LDD Duramax LB7 to LMM240Throughout its history the Duramax has undergone many running changes LDD 5210 4 begins with a brief overview of the GM Duramax history and common failures within the specific RPO codes Next Duramax engine design and some of the in vehicle engine repair procedures that repair the most common problems Class focus will then shift to the LMM Duramax 2007 2010 A technician attending this class can expect to gain understanding of the LMM engine operation and testing procedures of the following Fuel system High pressure pump and regulator Injectors Turbocharger Cold start strategies Critical sensors Scan tool based diagnostics Many repair procedures are very specific and attention to detail is critical Repair and testing tips are provided to help the technician avoid some of the most common pitfalls associated with the Duramax engine ILT CourseCTI Instructor Led Courses
ILT-1401SP / An lisis del Patr n de la Presi n480Muchas veces durante la historia del autom vil las t cnicas de diagn stico revolucionarios han llegado a lo largo de que cambi la forma de diagnosticar y verificar los sistemas en el veh culo en nuestra bah a An lisis de firmas de presi n es la ltima t cnica que le puede ahorrar tiempo y ganar dinero al reparar cualquier veh culo que rueda en la tienda Este curso cubre el uso de transductores de presi n y dispositivos de flujo que presentan una representaci n gr fica de las presiones en la corriente de colector de admisi n carril de combustible o de escape Mediante la comprensi n de la din mica de estas firmas usted ser capaz de identificar los problemas en cuesti n de segundos que pueden haber tomado horas o d as en el pasado Junto con el an lisis de datos de exploraci n esta informaci n se llevar a sus habilidades de diagn stico a nuevas alturas ILT CourseSpanish Instructor Led
ILT-1207B / Import Computer controlled Charging System240Today s charging systems are becoming more and more complex with the continuing addition of electronically controlled vehicle features It is not unusual to find a 130 amp alternator on a vehicle that only a few years ago would have been equipped with a 60 amp version With all that power available the PCM must take total control of the charging system to manage the power output all the while maximizing fuel economy This course will cover current import charging systems You will learn how to use essential electronic skills along with scan data to make accurate diagnostic decisions ILT CourseCTI Instructor Led Courses
OLT-2612 / Control Area Network Theory320Entry level technician control area network theoryOLT CourseAdvanced Interactive Online Content
AVI-ASEA8 / ASE A8 Engine Performance410ASE A8 Test Prep Engine PerformanceOLT CourseAVI Video Courses
ILT-1403 / Developing a Diagnostic Game Plan480This course will provide the building blocks necessary to develop your own diagnostic game plan which can be used to solve a variety of diagnostic problems One of the many challenges technicians face today is where to start Diagnostics however is not just about where to start but how to interpret the data acquired during diagnosis This class uses case studies of actual vehicles to provide you with the testing procedures required to diagnose complex issues and the information necessary to properly interpret the data acquired during your diagnosis ILT CourseCTI Instructor Led Courses
LBT-165 / LBT 165 6 0L Powerstroke Enhanced Diagnostics180LBT 165 6 0L Powerstroke Enhanced DiagnosticsOLT CourseAVI Video Courses
LBT-190 / LBT 190 Ford Powerstroke Hard Starts and No Starts135LBT 190 Ford Powerstroke Hard Starts and No StartsOLT CourseAVI Video Courses
OLT-2801 / Engine Mechanical Performance Theory150Entry level technician engine mechanical performance theoryOLT CourseAdvanced Interactive Online Content
BMW-5111-8 / BMW Mini Bus Systems480 The exponential increase in distributed functions and bus communications since the 2002 BMW E65 7 series makes it imperative that service technicians fully understand bus system components operation protocols and topography It is only with a solid comprehension that an effective diagnostic strategy can be formulated Learn to identify the different Bus System Architectures used on BMW and Mini vehicles Single wire K protocol LIN and BSD Two wire High and Low speed CAN protocol Flexray Optical MOST and Byteflight Ethernet protocol Scan Tool no communication where do you start A systematic diagnostic approach routine for each of the systems Differentiating the symptoms between module failure and harness defects Bus system waveform analysis and diagnostic procedures demonstrated Essential diagnostic tools ILT CourseWTI Instructor Led Courses
TBD4HR / TBD4HR240This is a date place holder The course topic will be determined ASAPILT CourseCTI Instructor Led Courses
EET-4201-4SP / EET Osciloscopio de almacenamiento digital Aplicaci n y pruebas240Este curso presenta la aplicaci n pr ctica de t cnicas de osciloscopio de almacenamiento digital DSO Se presentar n los m todos de prueba apropiados de los principales sistemas automotrices incluidos combustible encendido carga arranque y motor mec nico Cada sistema se abordar con las siguientes preguntas En qu estoy trabajando c mo funciona A qu preguntas necesito respuestas para un an lisis efectivo Qu t cnica de DSO puedo usar para obtener esas respuestas Qu resultados deber a esperar ILT CourseSpanish Instructor Led
LG-EMS17 / Audi EMS17300Learnguistics Audi EMS17OLT CourseLearnguistics Online Content
ILT-1200B / Essential Electronics240Essential electronics is the first course in a series of classes exploring electrical system diagnosis and testing This course is the foundation of the series dealing with problems relating to electrical connections and wiring This course covers electrical theory as it applies to electrical diagnosis along with the how to properly perform a voltage drop test as well as when and why to perform this essential test The next steps of the electrical diagnostic process will also be introduced Establishing a thorough groundwork in the essentials of electronics leads to further problem solving skills that will better equip you to manage electrical problems as they occur All future essential electronics courses will build upon the information contained in this course ILT CourseCTI Instructor Led Courses
TPMS-2016-4SP / Sistemas para Monitorear la Presi n de las Llantas240Control de la presi n de la llanta sistemas han sido en uso durante m s de una d cada Problemas con los sistemas de tesis son ahora comunes en el taller de reparaciones del mercado de accesorios Esta carrera abarca el intercambio de sistemas de monitoreo de presi n de neum ticos incluyendo nueva tecnolog a de sensores sensores programables sensores de reemplazos y de las herramientas necesarias para servir a los sistemas de tesis ILT CourseSpanish Instructor Led
AVI-ASEL1 / ASE L1 Test Prep180ASE L1 Test Prep Advanced Engine Performance SpecialistOLT CourseAVI Video Courses
LBT-313 / Labscope Diagnostics150AVI instructor Bill Fulton updates his labscope diagnostic strategies with new case studies focusing on compression waveforms Even those technicians who have been using their labscopes for years will acquire new tips and techniques for quicker and more accurate engine diagnostics Course Objectives Compression Vacuum Testing Using Waveform Analysis Using Exhaust Pulse Waveforms For Misfire Analysis Checking Mechanical Integrity Using Cranking Vacuum Waveforms Compression Waveform Analysis Using Pressure Transducers Fuel Injector Pressure Waveform Analysis Fixed Variable Valve Timing Checks Using Amperage Waveform Analysis Crankcase Pressure Vacuum Testing Techniques Using Waveform Analysis Jeep Ford Hands On Testing Using Waveform TestingOLT CourseAVI Video Courses
LS-39 / O2 Sensors Wide vs Narrow Band75ARCHIVED LIVESTREAM The PCM looks at the demands of the driver and then injects fuel into the cylinder to meet those demands It then looks at the upstream and downstream O2 sensors to see how close to perfect it determined the air fuel ratio By using a scan tool and a scope we can monitor these actions and use the data to determine likely causes of concerns Using the downstream O2 is particularly helpful in determining the cause of intermittent misfire Join us to watch and learn how to use the scan tool and the scope to monitor operation and test 02 sensors to assist in analyzing drivability concerns OLT CourseAVI Video Courses
BSMK-5202-8 / Care and Handling of Customers Telephone Skills480 Want to cultivate loyal lifetime customers Happy customers are the lifeline of your shop Angry customers can have long lasting detrimental effects In this class Bogi dives deep into tools and techniques to get started the right way with new customers Bogi will detail how to prevent making unhappy customers and how to handle upset or angry customers without losing your cool You ll learn valuable communication techniques that will take your shop and customer experience to the next level Why HOW you say something is more important than WHAT you say Phone and communication skills to quickly convert new customers to loyal lifetime clients Avoid common pitfalls and learn techniques to de escalate a potentially tense situation Dealing with unhappy or just plain angry customers Creating opportunity out of upsetting situations Become a competent relationship builder Handling the PRICE SHOPPER Best ways to handle negative onliine reviews ILT CourseBusiness Development
LBT-149 / LBT 149 Duramax Diesel Diagnostics120LBT 149 Duramax Diesel DiagnosticsOLT CourseAVI Video Courses
HOT-4200-8 / Effective Electrical Troubleshooting Digital Storage Oscilloscope Setup Operation 480Digital Storage Oscilloscopes are fast becoming an essential diagnostic tool when diagnosing and repairing any make model and manufacturer of modern day vehicles Technicians have long been attending training classes to learn how to capture waveforms from components and circuits however one of the problems has been that the technicians usually were not trained how to use their scope to its full capability in other words how their scope really works and what it can really do or not do This course is designed to give the diagnostic technician the knowledge and skills necessary to unlock all the tools their digital storage oscilloscope has to offer and use those tools effectively and efficiently This course will take the technician through a thorough scope setup scaling trigger slope channels cursors etc capturing waveforms voltage current pressure on a variety of baseline components and circuits Cam Sensor Crank Sensor TPS MAP MAF O2 Ignition Control and Battery Voltage measure and store captured waveforms and finish with capturing analyzing measuring and storing additional component and circuit waveforms Ignition Primary and Secondary Ignition Coil amperage Ignition Signal Fuel Pump amperage O2 Sensor Mass Air Flow Sensor Starter Motor amperage Cooling Fan amperage Wheel Speed Sensors and many more It is recommended that you bring your own lab scopes to this class however a limited number of loaners will be available during the class in necessary It would also be advantageous to bring your own lap top computer if possible Please let your CARQUEST sales representative know in advance if you do not have a lab scope and or pressure transducer ILT CourseCTI Instructor Led Courses
VSSA 0117 / Growing Gross Profit30Gross profit is very important to every business How you grow gross profit depends on Cost of Goods Sold and how much you sell the goods for In the automotive service industry gross profits are often influenced by the Service Advisor Expect to learn the components of Gross Profit how you can affect gross profit and what you can do to consistently maximize this very important metric OLT CourseService Sales Academy
GDI-4201-4 / Gasoline Direct Injection Essential Operation Testing240Gasoline direct injection is rapidly being adopted by most vehicle manufactures in an attempt to meet more stringent CAF and EPA emissions standards This course covers the commonly used components of a GDI system and makes their function and operation easy to understand Learn how GDI fuel injector function and control differs from older PFI systems Explore case studies which illustrate how high pressure fuel pump function and timing affects engine performance This course is intended for working technicians as well as customer facing personnel who would like to improve their communication skills regarding gasoline direct injection systems and their potential problems ILT CourseCTI Instructor Led Courses
ILT-1301Bsp / Desarrollando Estrategias de Diagnostico para Sist240Los sistemas de ignicion modernos son cada vez mas dificiles de diagnosticar Este curso proporciona el conocimiento para realizar un analisis profundo de los sistemas de ignicion utilizando un osciloscopio digital con capacidad de almacenamiento Vamos a discutir el diagnostico de los sistemas de ignicion primario y secundario Patrones normales seran utilizados para discutir la teoria del sistema de ignicion lo que permite al tecnico poder identificar los problemas utilizando la forma de la onda Patrones de vehiculos con problemas en el sistema de ignicion seran utilizados como ejemplos para explicar los diferentes fallos del sistema basandonos en la teoria de operacion ILT CourseSpanish Instructor Led
OLT-2803 / Engine Management Signals Sensors Theory505Entry level technician engine management signals sensors theoryOLT CourseAdvanced Interactive Online Content
ILT-0101 / Coolant Technology240The most misunderstood area of automotive service is also the most neglected Cooling systems and coolant chemistry changed dramatically in 1980 and have been changing ever since This course is the result of over a decade of research of repeat failure of radiators heater cores water pumps and other cooling system components This course covers coolant types and additives cavitation corrosion and the three different types of electrolysis ILT CourseCTI Instructor Led Courses
ABS-1313-8 / Antilock Brake Stability Control Operation Diagnosis480This class will present the operation and diagnosis of integrated Antilock Brake System Stability systems technology being used in vehicles today Class content will include improvements made to previous systems operational changes and advancements to components used in today s production vehicles Upon completion technicians will be prepared for diagnosis and repair of federally mandated ABS and stability control systems The history and purpose of stability control along with current developments in stability system technology will be emphasized Diagnostic procedures will include the use of scan tool data DVOM testing and oscilloscope techniques ILT CourseCTI Instructor Led Courses
OLT-2805 / Multi Port Fuel Injection Theory300Entry level technician multi port fuel injection theoryOLT CourseAdvanced Interactive Online Content
OLT-2902 / Common Rail Diesel Theory300Entry level technician common rail diesel theoryOLT CourseAdvanced Interactive Online Content
ILT-6640 / Battery Charging System Testing240Diagnosis of batteries and alternators now includes scan tool and capacitance testing coupled with the essential electronic skills you should possess This course focuses first on the essential skills of testing the battery and alternator followed by a review of current computerized starting and charging system technologies The course also teaches a detailed diagnostic process to accurately service these complex systems ILT CourseCTI Instructor Led Courses
OLT-2800 / Engine Performance Pre Post Test150Entry level technician engine performance pre post testsOLT CourseAdvanced Interactive Online Content
VSSA 0143 / Technical Knowledge for Service Advisors Engine Control Basics30Selling check engine light diagnosis gets a lot easier when there is an understanding of how the engine control system operates and why the light comes on This program will give a high level understanding of engine control basics that can be applied directly to the sales process in language the customer can understand You can expect to learn basic input devices output devices and what the system is trying to control BasicsOLT CourseService Sales Academy
BSSA-5102-8 / Maximizing Profits Selling Diagnostic Services480 Create Diagnostic Service Packages that consumers will pay for Master the 3 most common sales objections when selling diagnostic services Learn the strategies and tactics North American Service Departments are using to gain market share and take customers out of your repair bays A step by step system for identifying diagnostic charges that customers will pay for Maximizing Diagnostic ROI Selling a basic diagnostic package Converting price shoppers into paying customers Using an initial assessment as a lead conversion tool Decoding the pricing puzzle How to properly package your services for maximum profit and client satisfaction Presenting advanced level testing fees Creating an internal repair process that reduces mis diagnosis and increases labor revenue Customized curriculum for vehicles with case studies and real world repair examples ILT CourseBusiness Development
Honeywell-001 / R 1234yf Online Training30This training program consists of three short videos hosted by Paul DeGuiseppi former manager of service training for the Mobile Air Conditioning Society MACS It will cover system servicing of R 1234yf as well as service equipment requirements ensuring that automotive technicians have a working knowledge of how to service vehicles that use R 1234yf which replaces R 134a Participants will receive a certificate of completion at the conclusion of the program The videos in the series are based on the SAE International standard J2845 R 1234yf Technician Training for Service and Containment of Refrigerants Used in Mobile A C Systems OLT CourseAVI Video Courses
LBT-260 / LBT 260 How to Sell a Spark Plug40LBT 260 How to Sell a Spark Plug A Communication Learning ProgramOLT CourseAVI Video Courses
ILT-1200SP / Electronica Esencial Probando Caida de Voltaje480Electronica Esencial es el primer curso en una serie de clases que explora el diagnostico y pruebas de los circuitos electricos Este curso es la fundacion de las series que tratan con problemas relacionados con conexiones electricas y alambrado Este curso cubre teoria electrica que es aplicable a lo largo del diagnostico electrico y muestra como realizar apropiadamente una prueba de caida de voltaje asi como tambien cuando y por que efectuar esta prueba esencial Los proximos pasos de este verdadero proceso de diagnostico tambien ser la introduccion minuciosa de trabajo preparatorio en los fundamentos de la electronica que nos guie y nos prepare para la solucion de problemas futuros todo esto lo puede preparar mejor para manejar los problemas electricos que puedan ocurrir Todos los cursos futuros de Electronica Esencial estar n basados en la informacion contenido en este curso ILT CourseSpanish Instructor Led
TF-1008 / DISC Test30We will introduce you to a simple test that will open your eyes to the way you and each of your team members is wired and naturally gifted Then you will not only better understand each other but also be able to more easily gauge which person is best suited for a particular position or task A site to take the DISC test will be included OLT CourseTransformers Institute
LS-56 / Bosch Chrysler Late Model EVAP Diagnostics Update105ARCHIVED BROADCAST Evaporative emissions systems are changing rapidly and can be difficult to diagnose without a good understanding of the changes Since 2003 Chrysler has introduced two different systems the Natural Vacuum Leak Detection NVLD and the Evaporative System Integrity Monitor ESIM This training event sponsored by Bosch will provide an overview and diagnostic tips for both systems Topics Covered Natural vacuum leak detection strategy Review of the Leak Detection Pump LDP system Overview of NVLD and ESIM components Operation of NVLD and ESIM Tips and diagnostic strategy for each systemOLT CourseAVI Video Courses
ILT-6630B / Best Practices in Brake Service 4hr240This class is designed to set standards of performance for every brake service professional By following the guidelines in this class and workbook you will know what is expected of you when performing a basic brake job The primary goal of each brake job is to give your customers a safe and reliable vehicle that stops without noise every time Topics include best practices for brake inspection friction selection rotor machining using both on car and bench lathes proper use of lateral runout measurements and rotor indexing and proper repair validation ILT CourseCTI Instructor Led Courses
ILT-1100 / Fundamental PCM Air Fuel Strategies480Diagnosing today s complex computerized fuel injected systems can be extremely difficult without knowing the standards used by the engineers This course gives you tools that you can use every day to find the right diagnostic direction when dealing with fuel control This course should be followed by AD 602 which completes the process by challenging your ability to apply the AD 601 skills on real world broken vehiclesILT CourseCTI Instructor Led Courses
MBZ-5204-8 / Mercedes Benz Engines IV480 Topics Covered Engines 276 278 M270 refresher M270 M274 M276 M278 Introduction Low and high pressure fuel systems Air supply components and function Ignition system Engine cooling and lubrication functions M270 vs M274 comparison Stratified Homogeneous combustion Chain Drive Tensioners and replacement Check set engine timing Direct Injection injector replacement procedure Regulated engine oil pump ECO start stop function High Low Pressure Fuel Systems safety concerns Charge air system M278 diagnosis and troubleshooting Introduction to AMG 4 0 liter V8 biturbo engine M177 M177 Cylinder Shutoff ILT CourseWTI Instructor Led Courses
VOLV-5103-8 / Volvo Engine III480 Topics Covered 3 2L Short Inline Six Engine Short Six Design Operation Repair and Diagnostics Variable Lift Camshaft System Components and Repair Design and Function of the 3 track intake manifold system Rear Engine Accessory Drive READ noise diagnostics rebuild and special tools CVVT diagnosis and repair 2 0L E Drive Engine Design Operation Repair and Diagnostics Crankcase Ventilation operation and repair Direct Fuel Injection System Supercharger Turbocharger System Components Operation Distribution Diagnostics Priority Valve Operation Volvo Hybrid Technology AWD system ILT CourseWTI Instructor Led Courses
LBT-165SP / LBT 165 SP Aumento De Diagnostico Ford Powerstroke 6 0L180LBT 165 SP 6 0 Powerstroke Diagnosticos ReforzadaOLT CourseAVI Video Courses
ILT-1405B / Modern misfire diagnosis 4hr 240Part 1 of a 6 part misfire diagnostic series misfire the essentials will build a foundational understanding required to properly diagnosis even the most difficult misfire problems diagnosing misfire complaints is not getting easier in this coursILT CourseCTI Instructor Led Courses
VSSA 0102 / Conducting the Courtesy Inspection The Technician30Possibly your single best asset when it comes to the Courtesy Inspection is your technician This is the individual who s eyes ears and knowledge will identify what the vehicle needs now what it will need and in what order Understanding how to perform a Courtesy Inspection in an efficient manner consistently is your key to making money Expect to learn how the technicain can help sell more work from inspections OLT CourseService Sales Academy
TF-1103 / Mission Statement30Mission statements explain who you are and what you do They are a reference to those looking to join your team and an ever present guide to those internally carrying out day to day activities Learn how to craft your own mission statement from examples and use this document as a foundational piece of your business OLT CourseTransformers Institute
HVAC-3002-4 / Automotive HVAC Systems Automatic Temperature Control Diagnostics240Advances in Automatic Temperature Control technology requires that diagnostic techniques advance with it This class will build upon an understanding of ATC operation and apply skills that include service information application scan tool use meter and oscilloscope techniques and network diagnostics Many of the techniques taught in this class can also be applied to electronic manual climate control systems Objectives of the course include Diagnostic Strategy Focus behind the firewall Identify and utilize specific scan tool PIDs Perform initialization as required by the system Perform pinpoint tests with a meter or oscilloscope Analyze networking issues Verify post repair operation ILT CourseCTI Instructor Led Courses
TOY-2520-8 / Toyota Platforms Operation and Diagnosis480This class is geared toward the technician with an established background in general engine management network electrical and body system operation and diagnosis The class will focus on using the tools service information and techniques provided by Toyota to service their systems The availability and use of specific features information and tips in diagnosis and repair that are unique to Toyota is the focus of the course Application of special tests specific data PIDs and signal information are all designed to save time Topics include TechStream Lite Usage and Data Analysis TIS Toyota Information System Repair Manual Navigation Key Documents Wiring Diagram Features and Use Powertrain Management Networking Operation and Tips Other Vehicle Systems and Components New TechnologiesILT CourseCTI Instructor Led Courses
VSSA 0101 / Conducting the Courtesy Inspection The Service Adviser30The service advisor is integral to the Courtesy Inspection process They must initiate the process ensure the process happens consistently and help to make improvements for customer satisfaction and efficiency Join us for a discussion on how the service advisor creates the best Courtesy Inspection Process possible Participants will learn to initiate the inspection process communicate with technicians regarding the inspection and close out the inspection process with the sale OLT CourseService Sales Academy
ILT-1315 / Essential EVAP Diagnostics Part 1240Evaporative Emission Systems can be difficult to properly diagnose In Part 1 of the 2 part series on EVAP we will cover the essential theory of fuel vapor storage systems and their design characteristics With an emphasis on the more complicated systems such as those from Honda and Toyota CTI will give you the information you need to understand the on board diagnostic logic CTI will provide must have diagnostic insight to allow any technician to use the tools available to quickly and accurately diagnosis the most stubborn DTCs from the largest leaks to the smallest intermittent leaks Learn tips and techniques for using smoke machines and other pressurizing equipment ILT CourseCTI Instructor Led Courses
OLT-2404 / Steering System Theory170Entry level technician steering system theoryOLT CourseAdvanced Interactive Online Content
OLT-2504 / Drum Brakes Theory130Entry level technician drum brakes theoryOLT CourseAdvanced Interactive Online Content
ILT-1406 / Gasoline Direct Injection Essential Operation Testing240Gasoline direct injection is rapidly being adopted by most vehicle manufactures in an attempt to meet more stringent CAF and EPA emissions standards This course covers the commonly used components of a GDI system and makes their function and operation easy to understand Learn how GDI fuel injector function and control differs from older PFI systems Explore case studies which illustrate how high pressure fuel pump function and timing affects engine performance This course is intended for working technicians as well as customer facing personnel who would like to improve their communication skills regarding gasoline direct injection systems and their potential problems ILT CourseCTI Instructor Led Courses
VSSA 0148 / Technical Knowledge for Service Advisors Tires30A solid basic understanding of how things work and are constructed can help instill confidence in a customer during a sale This program provides a very basic high level understanding of tires tire construction and useful information to inform the tire selling process Learn to talk about tires in a way that customers understand you know something OLT CourseService Sales Academy
ILT-1413 / Advanced Mode 06480Mode 06 is the scan tool s request for the latest test results from the PCM for all non continuous monitors This concept was first introduced in OBD 203 Now we will cover practical uses of Mode 06 deal with the difficult Mode 06 information from GM and Chrysler and review the changes in Mode 06 on CAN vehicles The use of Mode 06 during routine diagnosis and repair verification is easy efficient and profitable Don t dismiss this valuable information It will save you time if used correctly ILT CourseCTI Instructor Led Courses
OLT-2903 / Electronic Diesel Control Theory335Entry level technician electronic diesel control theoryOLT CourseAdvanced Interactive Online Content
ILT-1419B / Vehicle Communication Breakdown 4hr240The expansion and use of multiple on board control units that communicate with each other in one or more networks in the vehicle has become complex In addition modern day networks such as Bluetooth and Ethernet that allow customers to run programs in the vehicle such as email GPS navigation calendar management etc means that diagnosing today s vehicle network related problems can be challenging to say the least This course will give you a thorough understanding of how modern vehicle networks operate and communicate have resources for gathering information concerning network codes and protocols and enhance your network diagnostic capability through case studies of actual vehicle network communication problems ILT CourseCTI Instructor Led Courses
OLT-2605 / Battery Theory255Entry level technician battery theoryOLT CourseAdvanced Interactive Online Content
LBT-219 / LBT 219 J2534 Reprogramming60LBT 219 J2334 Reprogramming FundamentalsOLT CourseAVI Video Courses
TF-1305 / How to Deal with Upset Customers30It s an inevitable that all of us to have an upset customer to deal with Learn techniques that will help defuse the customer s anger and frustration and win them back You will learn how to LEAP FROG back into good graces of your customer OLT CourseTransformers Institute
OLT-1108 / Safety Pre Post Tests200Entry level safety pre and post testsOLT CourseAdvanced Interactive Online Content
TF-1307 / Ultimate Phone Training Part 130A great training on how improve your phone skills which will lead to higher sales and increase your customers satisfaction Learn how the top shops in the country work the phone and build a great client base through superior phone skills OLT CourseTransformers Institute
MBZ-5101-8 / Mercedes Benz Electronics and Bus Systems480 Learn to fast track the diagnosis of bus system faults Understand system communication and data transfer on Mercedes Benz vehicles Take your bus and electrical diagnostic skills to the next level using the most efficient troubleshooting techniques FlexRay In depth theory of operation diagnosis and troubleshooting of this powertrain and chassis bus This error tolerant serial bus system is 10 times faster than CAN and requires a unique approach to diagnosis troubleshooting and repair CAN Networking Data Frames D2B MOST LIN FlexRay Ethernet breaking down the frames Dual battery systems function and overview of various dual battery systems auxiliary system direct select and eco stop start battery charging and jump starting procedures Complete review of Mercedes Benz wiring diagrams including symbol identification color codes and approved wire repair procedures Know the correct way to repair SRS wiring and connectors how to properly solder and verify SRS repairs to factory specifications Discussions of Semiconductor Proton and Electron principals and how they create electrical circuits Diagnosis utilizing Ohm s Law Parallel series circuit calculation and voltage drop calculation methods Digital Multimeter measurements and the importance of understanding and verifying the units involved in any measurement or specification ILT CourseWTI Instructor Led Courses
OLT-3504 / Electric Drive Components625Course 4 of 9 in a series on HEV and BEV vehicle systems This course covers the key components including the HV battery DC DC Converter and Inverter details OLT CourseAdvanced Interactive Online Content
LBT-164 / LBT 164 CAN Data Diagnostics30LBT 164 CAN Data DiagnosticsOLT CourseAVI Video Courses
VSSA 0118 / Increasing Customer Labor Sales30Increasing Customer Labor Sales is a key to growing revenues and improving Gross Profit Learn best practices associated with consistent labor sales growth collecting money for diagnostics and ensuring accurate labor times OLT CourseService Sales Academy
OLT-3502 / Working on Hybrid Vehicles260This course focuses on the basic safety and service aspects of working on HEV and BEV vehicles This is course 2 of a 9 course series OLT CourseAdvanced Interactive Online Content
LS-37 / Essential Skills for Electrical Diagnostics45ARCHIVED LIVESTREAM You ve taken an electrical class with electron theory and all those ohm s law formulas but it left you confused How will this information really help me fix an electrical or driveability issue This LiveStreaming event sponsored by Bosch will clear up the confusion and teach you the essential skills needed to apply electrical theory in real world practical situations Topics covered Series circuit diagnosis for pumps motors and lighting circuits Identifying and diagnosing parallel circuits Identifying and diagnosing series parallel circuits which are the most common circuits on vehicles today Why you need understand the type of circuit for proper diagnosis How to check the power and ground side of any circuit and why voltage drop is your best friend OLT CourseAVI Video Courses
AVI-ASEP2 / ASE P2 Test Prep180ASE P2 Test Prep Automobile Parts SpecialistOLT CourseAVI Video Courses
VSSA 0116 / Getting the Most From Your Customer Referral Program30You have a customer referral program but are you getting the most out of it Come check out what more you can be doing to make sure you get the absolute most out of your program Expect to learn best practices related to maximizing the value customers receive maximizing the value the shop recieves and putting the program to work to gain valuavle customers OLT CourseService Sales Academy
TRA-5102-8 / ZF 8HP Transmission480 Topics Covered ZF 8HP Transmission Operation Torque flow Mechatronic Operation Torque Converter Operation and Diagnostic 3 line Torque Converter Torsional Damping System Diagnosis Transmission Overhaul Hands on Disassemble and Assemble Transmission Diagnostics Adaptation Diagnostic Strategy Transmission Maintenance and Oil Change Service Common Problems and Solutions The ZF 8HP transmissions are in several Makes Models VW Audi Jaguar BMW Jeep Rolls Royce Bentley Chrysler Dodge Maserati Ram Trucks ILT CourseWTI Instructor Led Courses
TF-1001 / Entrepreneur Test30The most important 7 inches course is about the 7 inches the inches between your head It s where you re at now what success means to you and how you re going to get from where you re at to where you want to be This course will help you understand how entrepreneurial you are and how much risk taking you are willing to take on OLT CourseTransformers Institute
VSSA 0105 / Customer Buying Process Step Two30The second step in the Customer Buying Process is for the customer to gather information on who can help them solve their problem As a service advisor you may feel you have little do do with this step as it is the responsibility of marketing However you can influence it You will learn how customers gather this information what you can do to influence their information gathering and how to position yourself as the expert OLT CourseService Sales Academy
ILT-1805B / European Vehicle Security Systems240Modern day immobilizer systems present the technician with many challenges and European vehicles only prove to compound these challenges A service as simple as replacing an ignition key can now end up costing hundreds of dollars Performing immobilizer resets or entering pin codes in the stereo systems can be frustrating for the technician working on a modern European vehicle This course will provide you with the understanding of the process on how to become a vehicle security professional and help you recognize the opportunities to utilize this in your market Your instructor will teach you how European vehicle security systems work and how to properly troubleshoot and repair these vehicle security systems Topics covered in this class include how to become a registered vehicle security professional pin and key code acquisition transponder type security systems operation diagnostic tools programming and troubleshooting and repairing security systems equipped on VW Audi BMW Jaguar Mercedes Benz Volvo and more ILT CourseCTI Instructor Led Courses
LBT-228 / LBT 228 Mastering Hybrid HVAC Systems75LBT 228 Mastering Hybrid HVAC SystemsOLT CourseAVI Video Courses
HVAC-2001-4 / Automotive HVAC Systems Essential Service Procedures240Automotive HVAC Systems Essential Service Procedures provides a solid foundation of essential HVAC service procedures based upon industry best practices in order to assure quality repairs and minimal comebacks The student should have established mechanical skills and a basic understanding of automotive HVAC system operation Some HVAC system repair experience is preferred The ideal candidate is familiar with basic HVAC components and service tools including recovery recharging equipment Section 609 Certification for automotive refrigerant handling is recommended Course topics will include System Performance tests Leak testing methods Evacuation Recovery and Recharge System flushing Component replacement Oil replacement ILT CourseCTI Instructor Led Courses
ILT-1210SP / Regreso a las Sondas de Corriente480El uso de formas de onda de amperaje para diagnosticar circuitos el ctricos ciertamente no es nuevo Los t cnicos se enfrentan rutinariamente con la necesidad de utilizar una sonda de amplificador inductivo para medir la corriente El diagn stico adecuado depende no solo del conocimiento operativo de la sonda del amplificador sino tambi n de una comprensi n completa del circuito que se est midiendo En este curso CTI revisar sugerencias y t cnicas que hemos discutido en muchos de nuestros cursos de diagn stico as como tambi n presentar nuevas t cnicas como el uso de una sonda de micro amp para diagnosticar circuitos como voltaje de referencia y sensores de aire combustible de banda ancha ILT CourseSpanish Instructor Led
TF-1404 / Search Engine Optimization30Glimpse inside the world of search engine optimization to learn what is needed to navigate and optimize your shop s ranking for services needed by customers OLT CourseTransformers Institute
ILT-1415 / Modern Diagnostic Routines Cylinder Pressure Analysis480With so many differing ways to diagnose driveability problems how do you decide which procedure will yield the most information CTI s newest Diagnostic Series Modern Diagnostic Routines will explore the latest information gathering techniques purpose built with speed and accuracy in mind The first course in this series will provide you with procedures you can use to gain the most usable knowledge regarding cylinder pressures from your pressure transducer Seasoned pros and those new to pressure transducers will all benefit from the wealth of knowledge this course will provide as your CTI instructor shows you how to use pressure mapping with captures from any brand of lab scope ILT CourseCTI Instructor Led Courses
OLT-2609 / Lighting Theory300Entry level technician lighting theoryOLT CourseAdvanced Interactive Online Content
AVI-ASEL3 / ASE L3 Hybrid Electric Vehicle Specialist290ASE L3 Hybrid Electric Vehicle SpecialistOLT CourseAVI Video Courses