Welcome to the Course Catalog page. Here you’ll find a comprehensive list of Instructor Led Training (ILT) and Online Training (OLT). This page does not include class dates or locations. For that information, go to the homepage and search under the ‘Classes Near You’ panel.

Tip: Sort any column by clicking on the column header. For example, if you are looking for a specific course number, click the Course Code /Title column. The course code will then sort alphabetically.

Search Results
Course Code / Title
Duration (Min)
Course Description
Course Types
Category
OLT-4201 / Automatic Transmission Advanced680This course covers the theory and operation of the automatic transmission in 22 separate modules. OLT CourseAdvanced Interactive Online Content
LBT-311 / Duramax Diesel Update: L5P60The newest engine in the Duramax family is the L5P. This engine includes mechanical upgrades, a new fuel delivery system, solenoid style fuel injectors, a revised high pressure pump, and a brand new air induction system with a high tech mass air flow sensor. These compliments contribute to making an incredible 925 ft. lbs. of torque. This program will take you through the diagnostic procedures and component testing techniques of the low and high pressure fuel system, the new air induction system along with revised emission components to keep you up to date with GM’s latest diesel engine. Course Objectives: Understanding Low Side Fuel Stress Test Understanding Procedures with Scan Tool for Resets and Relearns Know how to perform a Cylinder Contribution Test Understanding Important Data PID List Know how to perform a Bi-directional Test Know the newest parts for a more quiet operation (Oil Pan, Valve Cover, and Fuel System) Understand how to perform Sensor Testing Understanding Service and MaintenanceOLT CourseAVI Video Courses
TF-1005 / Visionary vs. Integrator30Which one are you? We’ll discuss the general characteristics of visionaries and integrators. You’ll discover that each is equally valuable and that they both need each other. With good communication, visionaries and integrators can work amazingly well together and accomplish great things in a timely and organized manner.OLT CourseTransformers Institute
ILT-1210F / Oscillogrammes de courant du 21e siècle480Oscillogrammes de courant du 21e siècleILT CourseFrench Instructor Led Courses
ILT-1416F / Routines de diagnostic moderne : pression des cylindres (2e partie)480Dans la deuxième partie de ce cours, nous examinerons de près les nombreuses données pouvant être obtenues à l'aide d'un transducteur de pression. Dans la première partie, ILT-1415, les techniciens ont appris comment utiliser et analyser à bon escient les oscillogrammes de pression de la chambre de combustion obtenus à l'aide d'un transducteur de pression. Dans cette partie, nous expliquerons comment diagnostiquer les problèmes de rendement en utilisant les signaux de vide dans l'admission, le carter et les signatures de pression du système d'échappement et de la rampe d'injection. Orientez votre diagnostic à l’aide de ces sources de données de pression et de dépression.ILT CourseFrench Instructor Led Courses
LBT-143SP / LBT-143 SP Estrategias Diagnosticas100LBT-143 SP OBD comprensivo I e II con Sergio FernandezOLT CourseAVI Video Courses
LBT-293 / Mastering the Module Flash60Join instructor Dave Hobbs in this training program on mastering the module flash! Dave will cover the J2534 standard for module flashing, how to determine if your customer needs a flash, the tips and tricks for actually flashing a vehicle, and finally how to follow-up a successful flash. Delphi’s Dave Hobbs will guide us through the world of electronic control modules, how they go wrong, and how technicians can ensure the modules do the best job they can. This program will cover the different kinds of module flashes, which scan tools to use for each job, and how to follow-up a flash to ensure update completion. Topics Cover: Module Reprogramming Where to Find Calibration Updates Base Line Calibration Tables GM Re-flashes Hands – On training Delphi iFlash Software J2534 Application Relearning Systems Quirks and Issues that you will run into when Re-flashingOLT CourseAVI Video Courses
ILT-1403F / Le défi des diagnostics améliorés480Le défi des diagnostics améliorésILT CourseFrench Instructor Led Courses
LBT-221 / LBT-221 Introduction to Marketing Principles45LBT-221 Introduction to Service MarketingOLT CourseAVI Video Courses
TF-1301 / Sales Focused Key Performance Indicators30Every company needs foundational sales metrics that measure success in your business. Greg and Jason discuss how to look at KPIs and their effect on the business. Great ideas are discussed to get you thinking about what’s important to you.OLT CourseTransformers Institute
AVI-ASEG1 / ASE-G1 Auto Maintenance and Light Repair120ASE G1 Test Prep-Auto Maintenance and Light RepairOLT CourseAVI Video Courses
OLT-ESP-0208 / Amortiguador Introducción45Amortiguador Introducción OLT CourseInteractive Online Content (ESP)
LS-54 / Diagnostic Strategies: Ignition & Misfires50ARCHIVED HD BROADCAST - In Part 3 of our Diagnostic Strategies Series, this HD Broadcast will cover Ignition & Misfires. As with Part 1 on Air Induction and Part 2 on Fuel Delivery, this course is designed to help the technician with diagnostic information they can use on a daily basis. Your instructor, Ron Bilyeu has over 30 years of experience and will share his knowledge of the following topics: Identifying cylinder misfires using DTCs, Misfire PIDs and more. Mode 6 - The Good & The Bad. Cylinder contribution and balance testing. O.P. and Near C.O.P. systems. Primary, Secondary and Amperage waveform analysis. Ignition testing using O2 sensor data AND MUCH MORE!OLT CourseAVI Video Courses
EET-4200-4VC / Effective Electrical Troubleshooting: Digital Storage Oscilloscope Setup & Operation240The Digital Storage Oscilloscope (DSO) is fast becoming a primary tool for the automotive diagnostic technician. The setup and operation of the DSO is presented so that a technician can take advantage of the tool’s many features. Learn to set up the DSO to acquire a correct waveform, store it for future reference, and interpret the waveform for diagnostic purposes. Voltage settings, time base and triggering techniques are covered so that any signal may be displayed and analyzed accurately and efficiently. If you are considering buying or already own a scope, this class will provide information that will allow you to confidently use a DSO to aid in your diagnostic process.ILT CourseVirtual Classroom
STA-3805-4VC / Scan Tool Analysis Modern Air/Fuel Management240Air/Fuel management has changed drastically in recent years and what we expect to see in fuel trim reactions to systems faults may not apply to today’s vehicles. Special emphasis will be placed on the effects of the downstream exhaust gas sensor on fuel control. Completion of our earlier fuel trim classes is encouraged. Topic discussed will include: • The Air Equation • Air control • Fuel delivery • Feedback devices • Control outside of stoichiometry • Adaptive range and strategy • The effects of secondary control • Key PIDS and analysis ILT CourseVirtual Classroom
LS-41 / Duramax Fuel Systems Problems Answered Through Diagnostics 75ARCHIVED LIVESTREAM - This simulcast will teach you how to diagnose and understand the Duramax Fuel System problems that occur in the real world without getting invasive with the vehicle. It will cover the LB7 engine as the base and complement the LLY, LBZ & LLM fuel systems including case studies found in the shops of our instructors. This makes you an expert at thinking through the systems. Topics Covered: Fuel System High & Low Pressure Diesel Fuel Testing Pressure Control Testing Injector Diagnostics Supply Side Testing High Side Pressure Testing Checking for Suction Leaks High Pressure Fuel Faults Fuel Rate Testing & SetupOLT CourseAVI Video Courses
ILT-1103 / Wide Band Air Fuel Ratio Sensors240Well over 20 years ago vehicle manufacturers began to utilize a more accurate sensor for the measurement of exhaust gas oxygen concentration. It took many years for the new Wide Band Air Fuel Ration sensor technology to become a mainstream component and now they are failing. This course will provide the knowledge necessary to properly identify and diagnose fuel system issues in systems using these sensors. Diagnosing AFR signals can be tricky and your instructor will show you the best way to obtain a clean usable signal trace so that comparisons with the scan data can be made. If you struggle to properly diagnose these AFR sensors or just want clarification on their operation this is another class you just can't afford to miss.ILT CourseCTI Instructor Led Courses
SSA 002 / The Great Secret to Employee Development480Employees are crucial to a successful, growing businesses, yet hiring and retaining employees seems to get harder and harder every year. Low unemployment, disinterest in working for the automotive service industry, and competitive pay in other industries all contribute. Whether you are a Service Advisor, Service Manager, or Shop Owner, understanding what allows employees to perform their best, commit to the organization long-term, or feel satisfied in the workplace is extremely important to your business growth and sustainability. This seminar provides real world examples of employee development successes and failures. Learn where employee development begins (with you), how to create accountability (for everyone), what mentoring really is and how to implement it, how to provide effective feedback, and where (and how) a comprehensive training program fits into your employee development. ILT CourseService Sales Academy
VSSA0157 / Establishing Service Advisor Goals20Want to grow business? Establish Service Advisor Goals! These goals will not only motivate your Service Advisors, but will trickle to the shop and motivate the technicians. Come learn why Service Advisor Goals drive your business, what goals to consider setting, and what to do when the goal gets accomplished.OLT CourseService Sales Academy
BSSE-5002-8 / Advanced Selling Strategies480"10% understanding of what you need to do any why - 90% how to get it done. Gain a clear understanding of how to handle phone price shoppers, deal with objections, build value and make the sale. Creat a more confident and successful Service Advor. • Stacking the Deck • Using your Unique Service Proposition USP to build value • 20 easy changes to increase your sales • Removing ""Stinking Thinking"" • Owning the Phone • 15 Rules for Sales Success • Soft Selling - How to get the customer to Sell for you " ILT CourseBusiness Development
BMW-5314-8 / BMW Motorsports 4480TBDILT CourseWTI Instructor Led Courses
LBT-224 / LBT-224 AC Best Recommended Practices75LBT-224 A/C Best Recommended PracticesOLT CourseAVI Video Courses
GDI-4203-4VC / Gasoline Direct Injection: Analytic Test Drive240A test drive is not intended to isolate faults which may be causing a symptom or concern. The purpose of an analytic test drive is simply to gather information. Then once the information you have gathered has been analyzed, you can determine the proper test or tests to perform in order to narrow down the problem to a vehicle system or subsystem and eventually diagnose the root cause of a problem accurately. This class will examine several examples of captured scan data from GDI vehicles. This data will quickly assess the condition of the engine management system, verify correct operation, or find clues that will direct intrusive pinpoint tests efficiently. Whether the problem is DTC driven or symptom driven, a repeatable test drive cycle will determine if the root cause is air (VE) related, fuel related, or adaptive related.ILT CourseVirtual Classroom
LBT-299 / Oils: The Slippery Slope110Engine Oil, the slippery slope.OLT CourseAVI Video Courses
ILT-1206B / Battery, starting and charging systems testing (4)240Diagnosis of batteries, starters and alternators now include scan tool and capacitance testing coupled with the essential electronic skills you should posses. This course focuses first on the essential skills of testing the battery, starter and alternator followed by a review of current computerized starting and charging system technologies. The course also teaches a detailed diagnostic process to accurately diagnose and service these common complex systems.ILT CourseCTI Instructor Led Courses
LS-34 / ABS – Enhanced Stability Systems, Operation, Analysis, and Repair75ARCHIVED LIVESTREAM - This class will cover ABS operational systems including traction control and enhanced stability systems. Mark DeKoster will teach you common failures, inspection techniques and what to look for, and the use of tools for analyzing concerns such as digital multi-meters scan tools and oscilloscopes Topics covered: Understanding the ABS system and components network communication Component testing Calibration and replacement modules Suspension system Tire maintenance Safety precautions for hybrid vehiclesOLT CourseAVI Video Courses
SSA 303 / Managing Employees When Turnover Is NOT An Option480It is hard to find good employees. Sometimes it is hard to just find employees at all, let alone good ones. What do you do when you feel stuck with certain employees? Maybe you are afraid to let someone go because what you have is better than having nothing. Maybe you have to employ a family member but they just aren’t as productive as you need them to be. It could be that you have someone who is great at one part of their job, but they can’t seem to get the other two thirds of the job done without some sort of drama. This seminar is all about managing these challenges in such a way that both the person and the business prosper. The class discusses how to intervene when you need to, what options you have for resolution, and how to get to the core challenges these employees might be facing so that you can implement a resolution.ILT CourseService Sales Academy
VSSA0154 / Coaching Employees20Coaching employees is a basic, and critical, management skill. It is different than showing, teaching, and doing. Developing management skills will allow you to create a self sufficient, sustainable, and growing organization. Expect to learn what coaching is, how to coach, and what you can do to learn coaching skills.OLT CourseService Sales Academy
LS-30 / Who Killed the CAT60In this class, "Who Killed The Cat" Ron will give you a thorough understanding of all the emission codes related to catalytic efficiency and what causes them. Most Shops need to make a proper diagnosis using their scan tool. Ron will share with you his strategy to determine what killed the catalytic converter before you have it replaced.OLT CourseAVI Video Courses
BRK-2010-8 / Brakes: Best Practices for Service480This class is designed to set standards of performance for every brake service professional. By following the guidelines in this class and workbook, you will know what is expected of you when performing a basic brake job. The primary goal of each brake job is to give your customers a safe and reliable vehicle that stops without noise every time. Keep these goals in mind as we review the Best Practices in Brake Service performance standards. Topics include best practices for brake inspection, friction selection, rotor machining using both on and off the car lathes, proper use of lateral runout measurements and rotor indexing and proper repair validation.ILT CourseCTI Instructor Led Courses
LBT-109 / LBT-109 Becoming the Manager Everyone Wants to Work For75LBT-109 Becoming the Manager Everyone Wants to Work ForOLT CourseAVI Video Courses
OLT-2104 / General Maintenance Theory420Entry level technician general maintenance theoryOLT CourseAdvanced Interactive Online Content
AVI-ASEA4 / ASE-A4 Test Prep-Suspension and Steering150AVI and veteran instructor Dave Hobbs bring you the ultimate training for the ASE A4 test. Dave not only helps you master the Suspension and Steering test, but also gives you valuable insight on challenging problems coming into your bay on these systems. Go beyond the classroom with hands-on inspection, diagnostic tips, and scan tool demonstrations. Dave Hobbs covers extensive steering, suspension, wheel alignment, and wheel and tire diagnostic information, including symptom descriptions and their causes. Get your hands dirty and learn the differences between manual and electronic steering. Get updated information on newer systems like variable assist power steering and electronic ride control. Get a better understanding on how to properly diagnose and repair steering systems using different diagnostic tools. Dave also covers airbag safety tips for steering wheel removal, ride control scanner PIDS and alignment rack do’s and don’ts. This training course also comes with the A4 Suspension & Steering Study Guide that contains dozens of useful illustrations. Whether you want to pass the A4 ASE certification test or you work with steering and suspension systems in your shop, you won’t want to miss this training program. Runtime: 150 minutes Note: The A4 Test Prep Study Guide is NOT downloadable and may only be viewed online.OLT CourseAVI Video Courses
ILT-2004B / Ford 6.0 & 6.4 Power Stroke Diagnosis240The Ford 6.0 and 6.4 light duty diesel systems provide technicians with many challenges. There are several common production issues with both of these engine systems along with a multitude of drivability related concerns. This course will cover common mechanical failures, repair tips, engine controls, turbo charger testing using a variety of methods and tools, fuel system testing, and emission controls and system testing. You will be given the knowledge necessary to take the mystery out of diagnosing and repairing these vehicles.ILT CourseCTI Instructor Led Courses
LBT-243 / LBT-243 Quick Check Diagnostics220LBT-243 Quick Check DiagnosticsOLT CourseAVI Video Courses
ILT-1419 / Vehicle Communication Breakdown480The expansion and use of multiple on-board control units that communicate with each other in one or more networks in the vehicle has become complex. In addition, modern day networks such as Bluetooth and Ethernet that allow customers to run programs in the vehicle such as email, GPS navigation, calendar management, etc. means that diagnosing today's vehicle network related problems can be challenging to say the least. This course will give you a thorough understanding of how modern vehicle networks operate and communicate, have resources for gathering information concerning network codes and protocols, and enhance your network diagnostic capability through case studies of actual vehicle network communication problems.ILT CourseCTI Instructor Led Courses
TF-1403 / Websites30Understand from marketing experts what is needed to have a compelling, informative, engaging and successful website for both the desktop and mobile user.OLT CourseTransformers Institute
TF-1905 / Recruiting30Explore and understand the changes and evolution of recruiting. There is no question that recruiting is one of the most challenging portions of running and growing a business. We’ll equip you with proven tools to help make good use of your time, resources, and energy when recruiting.OLT CourseTransformers Institute
VSSA0184 / Establishing A Quality Control Program20You have nothing if you do not have quality! This is stated in many of the videos and all of our instructor led classes. Yet, what does a quality control program look like? Why don't more shops have a functioning one? Expect to learn the elements of a formal Quality Control Program, important considerations of such a program, and how you can use a Quality Control Program in your marketing.OLT CourseService Sales Academy
VSSA0158 / Establishing Technician Performance Goals20Performance goals can be the key to making higher revenues and gross profits. Sometimes just setting the goal is enough, other times you need to provide guidance and accountability. Learn how to set the goal, how to hold technician's accountable, and what you can do with performance goals to increase the money you make. why Service Advisor Goals drive your business, what goals to consider setting, and what to do when the goal gets accomplished.OLT CourseService Sales Academy
OLT-2302 / Clutch Theory285Entry level technician clutch theoryOLT CourseAdvanced Interactive Online Content
VSSA 0144 / Technical Knowledge for Service Advisors Front Brakes30A basic technical knowledge can be useful when selling common, high gross profit, jobs. This program provides a basic understanding of disc brake systems, components, and language that can be used to describe to a customer what they are experiencing, why, and what needs to be done about it. OLT CourseService Sales Academy
DVT-3000F-8 / Diagnostic de la transmission pour les techniciens spécialistes du moteur480Il peut être difficile d’effectuer un bon diagnostic d’une transmission moderne sans connaître la grande variété de données d’entrée et de stratégies qui constituent la commande de la transmission. L’analyse diagnostique de la transmission doit tenir compte des aspects mécaniques de la transmission ainsi que des influences électriques, hydrauliques et des influences des commandes du moteur. L’omission d’un de ces éléments est souvent responsable du remplacement inutile de la transmission. Il arrive également que la défaillance à répétition d’un composant de transmission soit attribuable à un problème mécanique qui n’a pas été identifié lors du diagnostic initial. Certains techniciens OBD-II disent « C’est pour cette raison que je ne travaille pas sur les transmissions; j’ai assez de soucis avec les problèmes de conduite du moteur ». Les techniciens spécialistes de la transmission disent le contraire, bien que les données d’entrée et stratégies logicielles du moteur et de la transmission soient similaires pour le contrôle des émissions, le couple et l’expérience de conduite. Pour un bon diagnostic, tous techniciens confondus, il faut combiner le contrôle des émissions et l’expérience de conduite.ILT CourseFrench Instructor Led Courses
ILT-1419F / Diagnostic de réseau : Panne de communication480Les automobiles modernes sont plus complexes que jamais. Comme les véhicules comprennent maintenant plus de 100 processeurs fonctionnant avec des millions de lignes de codes, comment déterminerez-vous la cause des problèmes électroniques sans connaître en profondeur les caractéristiques de conception et limites opérationnelles des réseaux de communication embarqués? Ce cours portera sur les tests et diagnostics des protocoles de communication CAN-A, CAN-B, CAN-C, LIN, MOST, Flex-Ray, Bluetooth et Ethernet. Ce cours portera également sur les protocoles pré-CAN OBD-II de J1850, ISO-9141 ou précédents. L’avenir de l’électronique automobile comprend des modules avec de nombreux réseaux, ne laissez pas votre manque de connaissances des réseaux créer une panne de communication.ILT CourseFrench Instructor Led Courses
LS-35 / MACS 2016 AC Update60There’s a lot to know in the ever-changing world of Mobile A/C, and MACS and AVI have got you covered! What’s up with this new refrigerant we’ve been hearing about? Is there new equipment my shop is going to need? How will we service this next generation of vehicles? Join Steve Schaeber, MACS Manager of Service Training for this highly informative, up-to-date seminar, covering the latest from the leader in mobile A/C. Topics Covered: Refrigerant Identification Accurate Temperature Testing A Few “Cool” New Features Do You Need New Equipment? J3030 “Multi-Refrigerant” Machines R/R/R Equipment & Service Time Update on Refrigerant Regulations, R-1234yf, CO2 & Section 609 CertificationOLT CourseAVI Video Courses
LBT-EPT001 / EPT-001 Essentials of Performance Tuning75EPT-001 Essentials of Performance Tuning: Take Me to the P.R.O.M.OLT CourseAVI Video Courses
SSA-401 / Situational Challenges: Handling Upset Customers240Participants learn and practice valuable skills used to calm customers, resolve customer concerns, and ensure high customer retention for their organization.ILT CourseService Sales Academy
OLT-1107 / Precision Measurement & Related Theory440Entry level technician precision measurement & related theoryOLT CourseAdvanced Interactive Online Content
ILT-1315F / Diagnostics améliorés du système EVAP240Diagnostics améliorés du système EVAPILT CourseFrench Instructor Led Courses
LBT-319 / What You Need to Know About Lean P-Code Conditions180This class, taught by Ron Bilyeu, covers some of the most popular Diagnostic Trouble Codes that technicians face every day, P0174 and P0171 Lean Conditions. The issue is there is such a variety of problems that can cause the engine management computer to increase fuel trim adaptation. Once the Fuel Trims get too far away from target 0.0%, there are certain load cells programmed in the computer that are weighted to set the popular codes for each individual bank. How many issues can cause the computer to add fuel trim? We cover any and all with case studies from a variety of makes and models. There will never be a code P0171/P0174 that will blindside you again!OLT CourseAVI Video Courses
ILT-0200 / Electric Power Steering240Electric Power Steering is rapidly replacing traditional hydraulic steering systems. With the change in steering system designs comes the challenge of re-thinking diagnostic strategies and service techniques. This course will provide the learner with the knowledge necessary to properly diagnose and maintain vehicles equipped with Electric Power Steering systems. Focus on new steering diagnostic routines using case study vehicles as well as new wheel alignment steps which must be followed to properly reset steering angle and torque sensors.ILT CourseCTI Instructor Led Courses
OLT-2503 / Disc Brakes Theory170Entry level technician disc brakes theoryOLT CourseAdvanced Interactive Online Content
OLT-ESP-0107 / Aceites lubricantes Introducción40Aceites lubricantes Introducción OLT CourseInteractive Online Content (ESP)
OLT-2607 / Charging System Theory415Entry level technician charging system theoryOLT CourseAdvanced Interactive Online Content
LBT-312 / Advanced Scan Tool Testing Strategies165Instructor Bill Fulton covers a wide range of areas in this very comprehensive and updated course. With almost 3 hours of detailed information, technicians will have new respect for the diagnostic power of their scan tools. This course includes live on-car demonstrations, plus lots of case studies from a variety of makes and models. Course Objectives: Understand hands on scan tool testing including data packets & what each one can do for you Identify 10 Global Modes/Each mode individually and what info it provides and why (how to use the modes in depth to better diagnose the vehicle) Perform wide range 02 sensor testing (case studies on a Ford, Nissan, Honda, & Toyota) Understand Lambda Fuel Trims & Fuel Ratios Understand ignition issues & Intermittent Misfires Understand Mass Air Flow Sensor Diagnostics & Hands on MAF Replacement Identify Variable Cam Timing Data (at idle & during test drive) Identify P0 Codes related to MAF & Fuel Trim/P0440 Code (Electronic Throttle Control data, EVAP & Purge Test, Fuel Trim, Power Break Condition test) Hands on Case studies (02 & 05 F150, 05 Mustang, 09 Chevy Silverado, 08 Chrysler Town & Country, 08 Prius, 02 Dodge Caravan, 14 Nissan Maxima, Chevy S-10, 05 & 2012 Chevy Equinox)OLT CourseAVI Video Courses
EET-3503-4F / Utilisation des schémas de câblage OEM des constructeurs nord-américains240Lorsque les schémas de câblage simplifiés ne fournissent pas les renseignements de diagnostic recherchés, l’utilisation des schémas de câblage plus complets des constructeurs peut faire épargner du temps précieux. Ce cours vous apprendra comment accéder aux schémas de câblage directement auprès du constructeur, de même que via les systèmes de renseignements du marché secondaire. Les caractéristiques additionnelle des schémas de câblage comprennent des hyperliens vers des outils de visionnement des connecteurs, de localisation des composants, d’identification des pièces ainsi que de liens automatisés vers les schémas connexes. Ce cours enseigne l’utilisation de ces caractéristiques additionnelles pour le bon diagnostic des problèmes de circuit et présente les configurations spécifiques des schémas des différents constructeurs. Ce cours présente également des techniques de diagnostic de pointe utilisées pour les problèmes propres à certains véhicules et comprend un volet où vous pourrez participer à des épreuves de diagnostic en classe. ILT CourseFrench Instructor Led Courses
LBT-287 / LBT-287 6.7L Power Stroke Training60LBT-287 6.7L Power Stroke TrainingOLT CourseAVI Video Courses
LBT-159SP / LBT-159 SP Sacarle lo probecho a tu Genisys60LBT-159 SP Sacarle lo probecho a tu 3.0 GenisysOLT CourseAVI Video Courses
ENG-2001-4 / Engine Technology: Leak Detection and Sealing Solutions 240Finding the source of fluid leaks is a task every technician faces on a weekly (if not daily) basis. Engineers fighting for every inch of room in the modern vehicle have added some difficulty to this task. “It’s just a leak, right?” But, where is it originating and is there anything else I need to check before the repair? Lighter and smaller components, along with higher mechanical stresses, make correct sealing techniques more critical than ever. Sealing today’s engines require utilization of the latest tools and technology. Learn the techniques that will help you make accurate diagnosis and prevent costly comebacks. ILT CourseCTI Instructor Led Courses
TF-1002 / The Most Important 7 Inches Intro30Congratulations on reaching out and seeking to better yourself and your business! We’ll journey together through the process of creating a healthy mindset of success in YOUR most important 7 inches. This is a foundational piece to growing your business and achieving your goals and dreams, both personally and professionally. Let’s dive in!OLT CourseTransformers Institute
CTI-5605 / Midtronics MDX-222p Battery Tester Training40Battery, Starting and Charging Systems testing with the Midtronics MDX-222p and E-Z Red Memory SaverOLT CourseBasic Interactive Online Content (ENG)
LS-11 / Testing and Diagnosing Turbo Charging Systems45Forced induction has become the strategy of choice for manufacturers looking to squeeze more power out of their diesel vehicles while still meeting the stringent guidelines the government has put in place to regulate fuel efficiency. This LiveStream covers diesel diagnostics with a focus on turbos and turbo systems. Topics Covered: Diagnosing loss of power Diagnostic Procedures Leak detection Twin Turbo systems False code diagnosticsOLT CourseAVI Video Courses
SSA PLATINUM / Endorsed Service Sales Professional Platinum Level Certification60This brief webinar brings together those participants who have completed their journey to Endorsed Service Sales Professional Platinum Level. We celebrate their success, discuss their future path, and share desires for continued training and learning.WebEx MeetingService Sales Academy
AVI-ASEA3 / ASE-A3 Manual Drivetrains and Axles165The ASE A3 Certification Test covers what you need to know about Manual Drivetrains and Axles. This class has unique cut-outs of transmission parts for hands-on training and explores the basic fundamentals of the transmission. Bill Haas covers: Clutches, drive shafts, differentials, transfer cases, front and rear axles Clutch function, service, diagnosis, adjustment, removal and replacement Transmission slippage and identifying oil leaks, bearing repair, and more The ASE program includes a booklet with comprehensive glos­sary, including all manual drivetrain & axle-related terms used in the study guide with dozens of useful illustrations. You will find the ASE A3 Manual Drivetrain & Axles self-study guide to be a handy reference manual that you can use on the job after you've taken the ASE test Runtime: 3 Hours Note: The A3 Test Prep Study Guide is NOT downloadable and may only be viewed online.OLT CourseAVI Video Courses
STA-2505-8SP / Scan Tool Academy : Aplicación práctica y análisis480La serie Academia herramienta de análisis proporcionará un camino de ramificación teniendo un técnico del uso de herramientas de exploración básica, a partir de una base sólida, hasta que alcancen la condición de usuario de energía. Existe una amplia evidencia de que al presionar el botón clases básicas no han producido la comprensión y la comodidad que permite a un técnico para salir de la funcionalidad básica. Muchas tiendas han hecho grandes inversiones en herramientas de análisis sólo para que ellos usan principalmente como lectores de códigos y no mucho más. Esta serie en su conjunto no se centra en cualquier plataforma herramienta de una exploración, ya que nuestros clientes poseen y utilizan muchas variaciones de herramientas de análisis. Vamos a presentar conceptos de instrumentos de diagnóstico utilizando muchas de las plataformas de instrumentos de diagnóstico habituales, incluidos los de varias líneas (no original) y las herramientas específicas del fabricante. En el Módulo 1, la aplicación práctica y análisis, haremos lo siguiente: Introducir una rutina de diagnóstico enfocado y eficiente. Aplicar la rutina de diagnóstico para analizar las pruebas de la herramienta. Describe cómo la tecnología de herramienta de análisis ha desarrollado y hacia dónde se dirige. Explorar las entradas y las salidas de ordenador y luego comparar y contrastar lo que se muestra en una herramienta de exploración. Proporcionar ejemplos de la funcionalidad de 10+ plataformas de instrumentos de diagnóstico. Uso de información de servicio para entender los datos que se utilizan para supervisar los sistemas de vehículos específicos, así como la información que pueden estar disponibles a través de la herramienta de análisis. Cambios en la cubierta de trabajo en los servicios de la forma global, lo que se ha añadido y cómo utilizar la información para encontrar soluciones de manera más.ILT CourseSpanish Instructor Led
SSA 202 / Selling Revisited: The Courtesy Inspection480Being able to establish a customer relationship through your organization's Courtesy Inspection is a critical selling tool. This very interactive program revisits the Service Counter Selling Skills class with a special focus on selling from a Courtesy Inspection. Customer Buying Process, Sales Process, and the importance of relationship building are emphasized. Participants will be challenged with active role play designed to improve selling skill whether you're using Electronic Inspection Systems or paper forms.ILT CourseService Sales Academy
LS-8 / Computer Engine Data: Make Testing Quicker120In this course, Ron Bilyue takes you through the ins and outs of reading and understanding computer engine data and how to apply that data to real world diagnostics. This course examines various monitoring systems individually to help you achieve a detailed understanding of what that system is reporting. It is also important to view these systems from a distance to make data comparisons in order to get to the most logical conclusion in the diagnostic process. Topics Covered: Scan Tool Routine Fuel System Monitor Ignition Monitor Oxygen Sensor Monitor EGR Monitor EVAP System Monitor Catalyst Efficiency Positive & Negative Fuel TrimsOLT CourseAVI Video Courses
VSSA 0140 / Speaking the Technicians Language30Service advisors and technicians sometimes speak different languages! Often this can create some real challenges in the work environment that then affects customers and the customer perception of your shop. Learn how to speak with your technicians for maximum communication, fewer challenges, and better teamwork!OLT CourseService Sales Academy
LBT-322 / Beyond Pattern Failures135“Beyond Pattern Failures”, instructor Bill Fulton presents a diagnostic approach that starts with the symptom then moves to the system that may be causing the problem. Along the way, he shows how not to jump to conclusions based on “pattern failures”, and what to do when you have no P-codes. Topics covered include: Network Testing Load Calculations Key On, Engine Off Sweep Testing Code 31 Diagnosis & Performing An Idle Relearn Validating Good & Bad TAC Motor Commands Using A Scanner Time Saving Tips Using A COP Wand Wide Range Air Fuel Ratio Sensors Using Scan Data, Map Sensors & Rich Code Diagnosing Lack Of Power and Misfires Spark Duration During Idle No Load Conditions Using Scope Pattern To Diagnose Misfire Under Load With No Codes Cold Start Up & Poor Acceleration The Importance of Using Ford’s Self-Test and more!OLT CourseAVI Video Courses
LBT-212 / LBT-212 Anatomy of a Waveform90LBT-212 Anatomy of a WaveformOLT CourseAVI Video Courses
LBT-321 / Bosch Quick Strike EVAP System Diagnostics90The most common evaporative emissions fault codes relate to leaks in the fuel vapor system, which means checking for leaks is a critical diagnostic process. Unfortunately, not all vehicles use the same EVAP system, which complicates the leak checking process. The addition of gas capless systems also creates issues for those who like to test from the gas cap. This HD streaming event, sponsored by Bosch will provide a quick strike process to quickly identify and test a variety of fuel vapor systems for leaks. Topics Covered: Review common EVAP system components Leak Testing 101 process overview How to deal with gas capless systems Learn how to deal with vehicles without a vent solenoidOLT CourseAVI Video Courses
VAG-5303-8 / VW/Audi Engine 3480"VW and Audi Engines Covered: ▪ 2.0L (FSI, TSI, Gen3) ▪ 2.5L (5-Cyl) ▪ 3.2L VR6 ▪ 3.6L VR6 Topics Covered: ▪ In-depth Discussion of Known Mechanical Faults and Repairs ▪ V6 Fuel Pump Misdiagnosis, learn what it really is ▪ Camshaft Bridge Issues on 4-Cylinder Engines ▪ Critical VW and Audi Part Supersessions ▪ Best Carbon Deposit Cleaning Methods, What Tools Work Best ▪ Timing Chain Tensioner Issues and Repair Techniques for CCTA (2.0L) Engine ▪ V6 Oil Pump ▪ Tumble Flap Manifold Failures. Why it happens. Best Repair Solutions ▪ Engine Management ▪ Direct Injection Fuel System Operation and Evolution ▪ Turbocharger - Diagnosis and Effective Fixes for Boost DTCs ▪ Audi Valvelift System Operation, Common DTCs and Repairs ▪ Variable Camshaft Timing Design and Function ▪ VCDS and Scan Tool Navigation and Use, including How and when to Adapt Individual Components ▪ EVAP and Exhaust Emissions - Components, Operation, Diagnosis, Repair ▪ Cooling Systems Repair Tips, Tools" ILT CourseWTI Instructor Led Courses
OLT-ESP-0701 / Sistemas de aire acondicionado150Curso diseñado para proporcionar al alumno los conocimientos fundamentales de los sistemas de climatización de automóviles. OLT CourseInteractive Online Content (ESP)
ILT-1402 / Vehicle Data Network Diagnosis480Vehicle networks are primarily software-driven systems with no moving parts. As such, beyond testing harness integrity, the vast majority of vehicle network diagnostics rely on critical thinking skills and available scan tool testing capabilities. Network diagnostics are a large subject encompassing many techniques and required knowledge for each type of network protocol. This course will cover a few different types of networks protocols from several OEMs. The skills learned are also applicable to other types of protocols not covered.ILT CourseCTI Instructor Led Courses
GDI-4201-4SP / Inyección directa de gasolina: Operación y pruebas esenciales240Inyección directa de gasolina está siendo adoptada rápidamente por la mayoría de fabricantes de vehículos en un intento de cumplir con normas más estrictas de emisiones de CAFÉ y EPA. Este curso cubre los componentes utilizados de un sistema GDI y hace su función y funcionamiento fácil de entender. Aprender cómo control y la función de inyector de combustible GDI difiere de los sistemas más antiguos de la PFI. Explorar estudios de casos que ilustran la función de bomba de combustible de presión alto y sincronización afecta el rendimiento del motor. Este curso está dirigido a técnicos de trabajo, así como personal que deseen mejorar sus habilidades de comunicación con respecto a sistemas de inyección directa de gasolina y sus posibles problemas de cara al cliente.ILT CourseSpanish Instructor Led
LBT-286 / 7 Ways to Improve Cash Flow & Increase Profit60Charging and starting systems are changing as fast as current model years roll out. What we used to do to test them doesn’t always apply to the new way of testing today’s vehicles. Instructor Dave Hobbs covers all the latest information & technology including anti-theft systems. Modern vehicles rely on communication between computers and modules that operate everything. A properly maintained battery is essential to power these systems. In fact, some batteries are so sensitive to being overcharged one can do damage with their shops battery charger. This program will show you how to diagnose these issues and keep your skills up to date.OLT CourseAVI Video Courses
AVI-ASEA9 / ASE-A9 Test Prep150ASE A9 Test Prep-Light Vehicle Diesel EnginesOLT CourseAVI Video Courses
BSMK-5301-8 / Creating a Buzz: Mastering Marketing and the Customer Experience480"If you're an owner, manager, service advisor or customer service representative, this course is for you! Learn what it takes to create an experience that gets people buzzing about you and your shop. Naturally attract the right customers to your door without expensive and often ineffective advertising. Start thinking outside the box! TOPICS COVERED: • Attract the RIGHT customers by knowing your WHY. • Attract and cultivate customers for life with Bogi's loyalty building techniques • Learn why EVERYTHING you and your team do is marketing your business. • New low-cost marketing tips and techniques. • Create a comprehensive ""Customer Experience"", setting you apart from the competition. • Tips for leveraging community involvement. • Best practices for getting the most out of social media. • Align your shop experience with your ideal customer. • Creative ways to get people talking about your business. • Extra touches to set yourself apart from the competition to directly affect your bottom line." ILT CourseBusiness Development
LBT-126 / LBT-126 Planning for Success60LBT-126 Planning for SuccessOLT CourseAVI Video Courses
VSSA 0136 / Service Counter Process Gather Customer Information30The information collected from a customer at the beginning of the selling process is critical to high levels of customer satisfaction, proper diagnosis, and customer relationship development. In this program you will learn to quickly, accurately, and completely gather customer information.OLT CourseService Sales Academy
TF-1204 / DNA of a Professional Service Advisor30We’ve all struggled with knowing if we’ve got the right service advisor for our company. We dig into some helpful ways to narrow the scope and have a higher probability of making the right match. The process starts with a structured interviewing process that quickly deciphers the person's DNA and their potential cultural fit in your company. You'll learn what characteristics are often present in a highly successful service advisors and be able to identify those natural sales characteristics found in great advisors.OLT CourseTransformers Institute
ILT-1401 / Pressure Signature Analysis480Many times during the history of the automobile revolutionary diagnostic techniques have come along that changed the way we diagnose and verify the systems on the vehicle in our bay. pressure signature analysis is the latest technique that can save you time and make you money when servicing any vehicle that rolls in the shop. This course covers the use of pressure transducers and flow devices that present graphic representation of the pressures in the intake manifold, fuel rail, or exhaust stream. By understanding the dynamics of these sygnatures you will be able to pinpoint problems in seconds that may have taken hours or days in the past. Coupled with scan data analysis this information will take your diagnostic skills to new heights.ILT CourseCTI Instructor Led Courses
OLT-ESP-0205 / Los neumáticos y la tecnología de neumáticos60Este curso explicará la tecnología de neumáticos, así como el uso adecuado e instalación de neumáticos de repuesto y sistemas de inflado de emergencia. OLT CourseInteractive Online Content (ESP)
OLT-2402 / Tire Pressure Monitoring Systems TPMS180Entry level technician Tire Pressure Monitor System TPMSOLT CourseAdvanced Interactive Online Content
LG-M1 / Essential Automotive Electrics140Learnguistics Essential Automotive Electrics covering the foundation of electricity in the automobile. OLT CourseLearnguistics Online Content
OLT-2802 / Air Intake & Exhaust Theory270Entry level technician air intake and exhaust theoryOLT CourseAdvanced Interactive Online Content
BSSA-5101-8 / The Profitable Service Advisor : The 4 Keys to Maximizing Profit480"Leverage the 4 Keys to Maximizing Profitability to master the skills to grow your shop's profit. The 4 Keys are the four fundamental areas of sales that must be carried out during every transaction. The success of your sales effort comes down to consistently executing on these fundamentals. Key #1 - Master Lead Conversion o Learn to fill your bays with the right vehicle and the right customer. o How to convert today's telephone price shopper. o How to convert digital leads. Key #2 - Initial Vehicle Write-Up o Leveraging the first two minutes of face time with your customer. This is the optimum window to connect with your customer. o Learn how to create lifetime referral relationships. o Move from a transactional salesperson to a trusted service advisor. o Why an initial walk around is essential and how it will save your shop thousands. Key #3 - Sales Presentation o Learn how to deliver a sales presentation the customer wants. o Your key to long-term success is a professional sales presentation . o Understanding the psychology of each client and adapt to their preferred method of communication. o Create a sales explosion and win the customer every time. Key #4 - Sales Objections o Your sales job begins when the customer says ""no"". o What do you do in the seconds after the first ""no""? o Leave with the confidence to deal with the toughest sales objections." ILT CourseBusiness Development
HVAC-2002-4GY / Automotive HVAC Systems: Essential Diagnostics240This class provides a solid foundation of essential HVAC diagnostic procedures, based upon diagnostic best practices, in order to assure correct and complete diagnostic conclusions of common HVAC failures. Topics will include temperature and pressure testing, the diagnosis of compressor clutch controls, PWM fan diagnostics, and variable displacement compressor controls. Special emphasis will include how to evaluate overall performance and efficient choice of diagnostic methods. The effects of internal heat exchangers and how they change expected test results compared to a “traditional” system will also be featured.ILT CourseCTI Instructor Led Courses
GDI-4203-4SP / Inyección directa de gasolina : Prueba de manejo analítica240Una prueba de manejo no tiene la intención de aislar fallas que puedan estar causando un síntoma o preocupación. El propósito de una prueba analítica es simplemente recopilar información. Luego, una vez que se ha analizado la información que ha reunido, puede determinar la prueba o las pruebas adecuadas para reducir el problema a un sistema o subsistema de vehículo y, finalmente, diagnosticar con precisión la causa raíz de un problema. Esta clase examinará varios ejemplos de datos de escaneo capturados de vehículos GDI. Esta información evaluará rápidamente la condición del sistema de gestión del motor, verificará el funcionamiento correcto o encontrará pistas que dirigirán las pruebas de intrusión puntuales de manera eficiente. Independientemente de si el problema es impulsado por DTC o por síntomas, un ciclo repetible de conducción de prueba determinará si la causa raíz está relacionada con el aire (VE), relacionada con el combustible o relacionada con la adaptación.ILT CourseSpanish Instructor Led
OLT-4402 / Suspension Systems Advanced260This course contains 20 modules covering suspension systems.OLT CourseAdvanced Interactive Online Content
LBT-340 / Diesel Tips & Tricks165Tony Salas, one of the aftermarket’s most respected diesel instructors, offers up some of his best tips and tricks when servicing a variety of the popular light duty diesel engines Cummins, Duramax, and Power Stroke. Tony’s tips not only help you fix diesels faster, but he also points out how to prevent future customer issues and what you may be doing wrong that leads to comebacks. Topics Covered: Case Studies Diagnostic Scenarios Induction Systems Common Rail Injection Issues Programming Issues Drivability Problems Upon completion of this course, the participant will be able to: Identify Steps To Prevent Duramax 6.6L Engine Issues Regarding Injector Clogging Explain How Variable Vane Turbochargers Work and Various Diagnostic Procedures Related to them Describe Methods To Prevent Excessive Diesel Regenerations Explain Various Methods To Prevent and Repair Coolant Electrolysis Describe Power Stroke 6.7L CP4 Pumps and Their Preventative Maintenance Recognize and Check For Turbocharger Boost Leaks Explain How To Test Cummins 5.9L Common Rail Issues Using Air PressureOLT CourseAVI Video Courses
VAG-5101-8 / VW/Audi 6 Speed DSG Transmission480"Gain full working knowledge of the 6-speed DSG Transmission with this LIVE Hands-on Disassembly and Assembly workshop. DSG diagnostics, repairs and service procedures will be covered in depth. ▪ Step-by-step teardown and tepair of the DSG transmission ▪ How the Transmission Shifts and How to Read the Shifting Matrix ▪ Transmission Adaptation Interpretation Evaluation ▪ Transmission Condition and Performance ▪ Oil and Filter Change Service. How to Set the Oil Level Correctly ▪ Electrical Clutch Learning Procedure & Adaptation of the DSG ▪ Mechatronic Operation and Diagnostics, including Common Fault Conditions and Repairs ▪ Torque Flow & Diagram Navigation ▪ Dual Mass Flywheel Issues ▪ Transmission Calibration Procedures ▪ Diagnostics, Repairs and Services that make money and make sense" ILT CourseWTI Instructor Led Courses
HK-2503-8 / Hyundai/Kia Systems & Diagnosis480With the continuing success of the Hyundai/Kia brands, it is only a matter of time until these make are a significant part of the aftermarket shop work mix. These classes will explore the major systems and subsystems used by Hyundai and Kia. What makes them similar to most OEs, and more importantly, what makes then unique. Special emphasis will be given to advanced technologies used by Hyundai and Kia. Class content will include: operational strategies, diagnostic tools and procedures, information sources and common failures. ILT CourseCTI Instructor Led Courses
VSSA0167 / Answering the Phone20How and when you answer the telephone is often overlooked in many businesses. When done properly it builds brand, converts to appointments, and instills confidence. When performed poorly it will increase anxiety, cast doubt, and rarely result in a visit.OLT CourseService Sales Academy
ASE-L1 / L1 - Advanced Engine Performance Specialist60Test Prep - Advanced Engine Performance SpecialistOLT CourseASE Test Prep
ILT-1103-4VC / Wide Band Air Fuel Ratio Sensors240Well over 20 years ago vehicle manufacturers began to utilize a more accurate sensor for the measurement of exhaust gas oxygen concentration. It took many years for the new Wide Band Air Fuel Ration sensor technology to become a mainstream component and now they are failing. This course will provide the knowledge necessary to properly identify and diagnose fuel system issues in systems using these sensors. Diagnosing AFR signals can be tricky and your instructor will show you the best way to obtain a clean usable signal trace so that comparisons with the scan data can be made. If you struggle to properly diagnose these AFR sensors or just want clarification on their operation this is another class you just can't afford to miss.ILT CourseVirtual Classroom
CHS-3200-4 / CHS: Alignment Best Practices 240The primary goal of each wheel alignment service is to give our customers a safe and reliable vehicle that performs as designed every time. In this class a review of the alignment angles will be covered. This review is focused on what’s important about angles and why we need to check them during every alignment. We will introduce a concept that will help balance the angles in the right relationship, ensuring performance that meets OE standards. The best practice alignment centers around the customer’s expectations. The customer expects their vehicle to receive a complete alignment, and to be made aware of any underlying concerns that may need to be addressed to return their vehicle to proper alignment. The process that is covered in this class is very thorough and insures that the customer receives the technician’s best efforts. As a technician, this practice will be appreciated as it is designed to avoid as many comebacks as possible. It begins with the pre-alignment preliminary inspection of the components, the vehicles driving tendencies and alignment angles. When these angles are not within the preferred specification, an adjustment or solution will be necessary. “Getting it in the green” or “setting the toe and letting it go” are not good enough, as we will discuss in this class. ILT CourseCTI Instructor Led Courses
BSMK-5001-8 / Advanced Marketing Filling Your Shop with the Right Customers480"What matters to your best customers has to matter to you. Understand how to find and attract the best customers. Proven shop strategies to improve car count and customer base. Create a dynamic and successful marketing plan. • Defining your brand • Determining who your ideal customer is and what they want • Creating value for new customers • Using bribes (not discounts) to attract the best • Rules for Marketing - what makes an ad successful • The 6 marketing sources that are essential to a good Plan • How a Marketing Plan and a Budgeting will increase results and reduce expense • 30+ ideas that get the job done with predictable results" ILT CourseBusiness Development
ILT-1417B / Developing A Diagnostic Game Plan - Part 2 - 4hr240The execution of any vehicle function requires, Inputs, Processing, Communication and Outputs often spread across multiple ECUs. Any step in this distributed process can break down. Do you have a “Game Plan” for dealing with today’s complex vehicle distributed vehicle systems? Diagnostics today is 75% research & game plan building and 25% actual testing. Using case studies of documented broken vehicles this course will outline new processes and strategies that are “real world” proven to be successful. By practicing problem solving in the classroom, the technician is better able to recognize patterns when faced with a similar problem in his bay that will lead to faster and more accurate diagnosis and repair.ILT CourseCTI Instructor Led Courses
ILT-1206SP / Los Puntos Esenciales del Arranque y Carga Automotriz480El diagnóstico de las baterías , arrancadores y alternadores ahora incluyen herramienta de análisis y pruebas de capacidad , junto con las habilidades electrónicas esenciales que debe poseer. Este curso se centra en primer lugar en las habilidades esenciales electrónicos de control de la batería, arranque y alternador seguido de una revisión de partida computarizada actual y carga tecnologías de sistemas . El curso también enseña un proceso de diagnóstico detallado para diagnosticar y reparar estos sistemas complejos comunes.ILT CourseSpanish Instructor Led
OLT-4501 / Brakes Advanced785This course covers the theory and operation of brake systems in 23 modules and quizzes. OLT CourseAdvanced Interactive Online Content
TF-2001 / Mentorship30Mentorship has been around for centuries. We’ll lay out all the positive impacts that a mentor and a mentee relationship can have on your organization. You’ll see why it’s justified to put additional energy into launching or improving an internal mentorship preprogram.OLT CourseTransformers Institute
LDD-3005-4VC / Light Duty Diesel: Exhaust Aftertreatment Systems240Since 2007, all light duty diesel vehicles sold in the United States are equipped with an exhaust aftertreatment system of some type. Those technologies can include diesel oxidation catalysts, NOx catalysts, diesel particulate filters, selective catalyst reduction using diesel emissions fluids, or any combination of these subsystems. This class will present the operation and design of these complex systems along with techniques for effective diagnosis. Skills and knowledge from this class cannot only be applied to today’s pickups and vans, but also diesel equipped cars.ILT CourseVirtual Classroom
OLT-4804 / Gasoline Direct Injection Advanced280This course covers the theory and operation of GDI in 16 modules and quizzes.OLT CourseAdvanced Interactive Online Content
LBT-272 / MACS AC Temperature Testing75LBT-272 MACS A/C Temperature TestingOLT CourseAVI Video Courses
TF-1105 / Culture and Values30Culture and values reflect what’s important to your company. They will define your behavior and expose those indispensable traits of your organization daily. Explore what others have established as essential characteristics for their staff and the environment they share. Construct and describe what your company’s personality will look like internally and how it will be viewed externally. OLT CourseTransformers Institute
ILT-0100 / Fluids & Lubricants240A huge amount of misinformation about camshaft wear, oil gelling, Zinc and the additive package ZDDP are suddenly circulating throughout the automotive industry. Did you know that certain oil supplements can dramatically shorten the life of expensive oxygen sensors and catalytic converters? This course is the result of years of research by a leading industry expert in automotive fluids and lubricants. This course covers: The details of SAE viscosity ratings; API and ILSAC certification; fluid additives and supplements; the solution to oil gelling and sludge formation as well as preventing premature camshaft wear in existing and rebuilt engine.ILT CourseCTI Instructor Led Courses
ILT-1804F / Diagnostic de systèmes de sécurité importés240Ce cours présentera des cas réels. Les cas couverts, qui comprennent des véhicules asiatiques et européens, permettront d'apprendre les techniques spécifiques qui peuvent être utilisées sur un grand nombre de véhicules importés. Il s'agit d'un cours avancé. ILT CourseFrench Instructor Led Courses
OLT-4701 / HVAC Systems Advanced1015This is a 24 module course covering modern automotive HVAC systems theory and operation including leak detection. OLT CourseAdvanced Interactive Online Content
ILT-2001B / GM Duramax Diagnosis240The fastest growing vehicle group today is electronic diesel light and medium duty trucks. This course focuses on the popular GM Duramax system. Beginning with a fundamental review of the basics of electronic direct injection systems the technician will understand how to properly test and diagnose the major systems including the fuel supply, direct injection, and computer control systems. Topics will include the use of the scan tool during diagnosis. Also included are common pattern failures and preventive maintenance service procedures.ILT CourseCTI Instructor Led Courses
LBT-202 / LBT-202 Misfire Diagnostics75LBT-202 Misfire DiagnosticsOLT CourseAVI Video Courses
HVAC-2001-4SP / Sistemas HVAC Automotrices: Procedimientos Esenciales de Servicio240Sistemas HVAC Automotrices: Procedimientos Esenciales de Servicio. Automotive HVAC Systems: Essential Service Procedures provee una base sólida de procedimientos de servicio HVAC esenciales, basados en las mejores prácticas de la industria, para asegurar reparaciones de calidad y devoluciones mínimas. El estudiante debe haber establecido habilidades mecánicas y una comprensión básica de la operación del sistema HVAC de automoción. Se prefiere la experiencia de reparación de sistemas de HVAC. El candidato ideal está familiarizado con componentes básicos de HVAC y herramientas de servicio, incluyendo equipos de recuperación / recarga. Sección 609 Se recomienda la certificación para el manejo de refrigerantes automotrices. Los temas del curso incluirán: • Pruebas de rendimiento del sistema • Métodos de prueba de fugas • Evacuación / recuperación y recarga • Lavado del sistema • Sustitución de componentes • Reemplazo de aceite ILT CourseSpanish Instructor Led
TF-2105 / Accounting Part 5 - Accounts Payable30Mrs. Cindy Crosby, Accounting Manager for Transformers Institute, discusses best practices and procedures for processing accounts payable, sales tax, daily cash reports, payroll, and year end reports. Cindy also explains how to interpret bank statements, P& L reports, and balance sheets.OLT CourseTransformers Institute
VSSA0152 / Asking the Right Questions As A Service Advisor20Asking the right questions is the key to both efficient workflow and high levels of customer satisfaction. What questions should be asked though? How should they be asked? When should they be asked? Come find out!OLT CourseService Sales Academy
ILT-1404-8VC / Diagnostic Secrets of a Mobile Diagnostician480This course is designed to deliver in depth explanations of high use testing techniques and equipment strategies that are the favorites of top diagnosticians. In depth explanations of test equipment function, set up and testing techniques will be discussed. Learn to make full use of your test equipment investment with techniques you will use for the rest of your career. During this course, both theory and live case study applications will be presented.ILT CourseVirtual Classroom
ILT-2002 / Common Rail Diesel Systems480Diesel engines have made considerable strides over the past 20 years, thanks in part to the common rail fuel injection system. Significant fuel economy, reduced exhaust emissions, unbeatable low-speed torque, and all-around good drivability are a few of the benefits associated with common rail technology. This course will cover the past and present diesel systems, current applications of the CRD, the unique aspects of common rail systems, and the changes in emissions requirements that drive systems like CRD.ILT CourseCTI Instructor Led Courses
LBT-271 / LBT-271 Deceptive Diagnostics60LBT-271 Deceptive DiagnosticsOLT CourseAVI Video Courses
OLT-4607 / Electrical Engineering Applications355This course covers the application of the fundamental components of electrical systems. This eight module course is number 7 of 9 in the series.OLT CourseAdvanced Interactive Online Content
LBT-294 / Diagnosing OEM Vehicle Theft Deterrent Systems330Dave Hobbs has some news for you on factory theft systems. Honda, Ford, Chrysler, and Toyota theft systems are covered in depth in this video. You’ll learn about how each of the various systems operate and are incorporated into the normal running scenario of today’s cars, as well as the diagnostics processes you’ll need to know. Vehicle theft systems are part of today’s vehicles and sooner or later you’ll run into a no-start condition that is related to the immobilizer system in a particular vehicle. This video covers all of this and more. It’s not all that secretive, but it is not the kind of information that you’ll find in most diagnostic manuals. That information is part of this video and you’ll be glad you invested the time! Passing up a repair because it has something to do with the factory theft system is money your shop is passing up on. AVI’s Dave Hobbs has the answers to those questions you’ve always asked about factory theft systems. Learn about the various types of theft systems used in today’s cars and how to diagnose them, and the equipment needed. From the transponder to programming the theft systems is covered.OLT CourseAVI Video Courses
VSSA 0121 / Sales Process Step One30With your understanding of the Customer Buying Process and the importance of Need Recognition, Step One of your Sales Process should be to Listen. In progam we talk discuss Active Listening, what to listen for, and how to create better communication from the initial step of your sales process.OLT CourseService Sales Academy
TF-2014 / The Five Dimensions of TeamBuilding PART 230We all strive for higher car counts and showing more profits on the P&L. However, one of the best ways to bring about more profitability is building a more cohesive team. In this two-part series, Rick lays out five practical steps we can all use to inspire and develop dynamic teams.OLT CourseTransformers Institute
LS-45 / Bosch Common Rail Diesel Diagnostics for European Vehicles90European branded manufacturers were the first to introduce Common Rail Diesel (CRD) fuel systems on light-duty passenger car vehicles in the US. Audi, BMW, Mercedes and Volkswagen are the most common brands with a variety of vehicle and engine configurations. The process of diagnosing any CRD system begins with a solid understanding of the components involved and how they operate. This LiveStreaming event sponsored by Bosch, will provide an overview of EURO CRD systems and specific processes to quickly and accurately diagnose these systems. Topics covered: CRD fuel system overview Supply fuel side operation and testing High pressure fuel side operation and testing Fuel injector operation and testing Review common issues with EURO CRD systemsOLT CourseAVI Video Courses
OLT-4801 / Multipoint Injection180This course covers the basic theory and operation of multiport injection systems in 12 modules and quizzes. OLT CourseAdvanced Interactive Online Content
TF-2006 / Policy and Procedures Manual30As a business, you’re challenged to decide what information should or shouldn’t be included in a policy and procedures manual. We’ll go through some major categories that warrant having policies and procedures, as well as give you some specific examples on how detailed these should be.OLT CourseTransformers Institute
LBT-239 / LBT-239 Gasoline Direct Injection75LBT-239 Gasoline Direct Injection DiagnosticsOLT CourseAVI Video Courses
VSSA 0138 / Service Counter Process Scheduling30Scheduling work is important to proper shop loading, ensuring customer satisfaction, and keeping the shop work flowing. How you schedule can ensure steady work, high gross profits, and tremendous levels of customer satisfaction. In this program you will learn how to determine the amount of work you can handle, what to do about the "daily roller coaster" , and best practices that help you get the most out of your daily schedule.OLT CourseService Sales Academy
TF-1803 / Facility Maintenance30Keeping your building and equipment in safe and reliable condition has a direct impact on the productivity of your employees. By consistently following simple practices, you can avoid costly repairs, and keep your shop running smoothly without lengthy down times.OLT CourseTransformers Institute
LBT-153SP / LBT-153 SP Sistemas de TPM60LBT-153 SP Sistemas de TPMOLT CourseAVI Video Courses
ILT-0301SP / Diagnóstico y Servicio A/C Automotriz480Procedimientos de diagnóstico y servicios están cubiertos por sistemas de AC avanzadas de hoy en día. La industria de la AC se inunda cada año con piezas de fallas causadas por el diagnóstico o servicio incorrecto. Este curso cubre las últimas técnicas de diagnóstico y los procedimientos de servicio de importación y vehículos nacionales para asegurar su éxito y la rentabilidad durante la temporada de servicio AC.ILT CourseSpanish Instructor Led
OLT-2610 / Safety Systems Theory390Entry level technician safety systems theoryOLT CourseAdvanced Interactive Online Content
OLT-ESP-0402 / Automoción Sistemas de frenado Parte 1 - Introducción90Este curso introducirá al alumno a los componentes básicos del sistema de frenado del automóvil. Las lecciones interactivas introducirán elementos de los frenos individuales, tales como la bomba de freno, servofreno y el freno de estacionamiento. También se cubren en este curso son de líquido de frenos y líquido de frenos propiedades. Al finalizar este curso el estudiante debe tener un conocimiento profundo de las propiedades del líquido de frenos y la interacción entre el líquido de frenos y el sistema de frenado. OLT CourseInteractive Online Content (ESP)
TF-2201 / Finding the Right IT Company 30As your shop needs grow, should you hire an IT company or handle it yourself? How do you begin looking for the right company and what should you look for? Matt Morley of Amazing7, LLC will explain how to determine what your needs are and how to properly vet potential providers. OLT CourseTransformers Institute
VSSA0193 / Implementing EIS Part One20Electronic Inspection Systems are prevalent in the industry today, however which one should you go with? This program explores the challenges you will face, the aspects of EIS you need to consider and how you can expect to use an EIS for more than just inspections.OLT CourseService Sales Academy
VSSA 0109 / Customers Love Free30You may not feel like giving away something for free, but customers love it! You love it to...when you're the customer. Free offers can attract those customers you've been missing. Come see the benefits of "free"! Learn what you can offer for free to entice your customer to do business with only you!OLT CourseService Sales Academy
OLT-2700 / Heating & Air Conditioning Pre & Post Test180Entry level technician heating & air conditioning pre & post testsOLT CourseAdvanced Interactive Online Content
ENG-4011-4VC / Variable Displacement Cylinder Management240Variable Displacement Cylinder Management has become a part of many modern engine designs. Each manufacture employs cylinder displacement management using different methods, but all have the same end goal, better fuel economy and emissions. In this class the operation and troubleshooting of variable displacement cylinder management will be covered. In addition, examples of testing and diagnostics will be presented. Systems covered include: • GM Variable Valve Lift and Displacement On Demand • BMW Valvetronics • FCA Multi air • FCA Hemi MDS • Honda VtechILT CourseVirtual Classroom
ENG-2001-4SP / Tecnología de Motores : Soluciones para Detectar y Sellar Escapes240Encontrar la fuente de fugas de fluidos es una tarea que cada técnico enfrenta semanalmente (si no diariamente). Los ingenieros que luchan por cada centímetro de espacio en el vehículo moderno han agregado algunas dificultades a esta tarea. "Es solo una fuga, ¿verdad?" Pero, ¿dónde se origina la fuga y hay algo más que deba verificar antes de la reparación? Los componentes más livianos y pequeños, junto con mayores tensiones mecánicas, hacen que las técnicas correctas de sellado sean más críticas que nunca. El sellado de los motores actuales requiere la utilización de las últimas herramientas y tecnología. Aprenda las técnicas que lo ayudarán a hacer un diagnóstico preciso y evitar regresiones costosas. ILT CourseCTI Instructor Led Courses
FORD-2510-8 / Ford EcoBoost Platforms Operation and Diagnosis480Since 2010 Ford has been putting the majority of their engineering efforts into the EcoBoost family of engines. Designed to satisfy a worldwide market, these engines have added over 128 patents to Fords development portfolio. Offering displacements from 1.0 liter to 3.5 liter, Ford expects this engine family to be an option for up to 90% of their vehicles. This class will present the operation and diagnostic techniques the aftermarket will need to service this massive segment of the repair market. Each major system of the EcoBoost will be covered using not only OE tooling but capable aftermarket scan tools and techniques. Topics will include: • Engine mechanical highlights • Fuel system operation and diagnosis • Ignition system operation and diagnosis • Air Induction and turbocharging • Emission components and monitoring strategies • Network configuration and reprogramming • Current service issues ILT CourseCTI Instructor Led Courses
ENG-3001F-4 / Technologie des moteurs : vérification de l’état du moteur des véhicules modernes240De nos jours, il faut bien plus qu’un compressiomètre pour évaluer l’état de la mécanique du moteur. Vous apprendrez comment aller au-delà des tests d’étanchéité du moteur. Le fonctionnement des moteurs modernes repose sur leur capacité à faire circuler l’air adéquatement, changer la position de l’arbre à cames, activer et désactiver les cylindres ainsi que veiller à ce que la contribution des cylindres soit égale. Vous apprendrez comment rapidement établir le bilan de santé du moteur en utilisant un oscilloscope, les données des analyseurs-contrôleurs, des transducteurs de pression et des logiciels spécialisés.ILT CourseFrench Instructor Led Courses
ASE-A9 / A9 - Diesel Light Engines60A9 - Diesel Light EnginesOLT CourseASE Test Prep
ILT-0401sp / Mejores Prácticas en Servicio de Frenos480Esta clase está diseñada para establecer estándares de desempeño para cada freno de servicio profesional. Siguiendo las directrices de esta clase y libro, usted sabrá lo que se espera de usted cuando se realiza un cambio de frenos básico. El objetivo principal de cada cambio de frenos es dar a sus clientes un vehículo seguro y confiable que se detiene sin ruido cada vez. Mantenga estos objetivos en mente como una revisión de la Mejores Prácticas en las normas de funcionamiento del freno de servicio. Los temas incluyen las mejores prácticas para la inspección de frenos, la selección de la fricción, el mecanizado del rotor utilizando tanto dentro como fuera de los tornos de automóviles, el uso adecuado de las mediciones de descentramiento lateral y la indexación del rotor y la validación correcta reparación.ILT CourseSpanish Instructor Led
MBZ-5301-8 / MBZ/Chrysler Sprinter480This course is a one day event that covers the following Sprinter topics; Dodge, Freightliner and Mercedes Benz systems. Engine design and operation Fuel system operation and diagnostics. Frequent drivetrain codes, diagnosis and solutions. Maintenance and service. Exhaust system and exhaust aftertreatment. Scan tool use - DRBIII and Star Tester. Sprinter common failures and solutions.ILT CourseWTI Instructor Led Courses
ILT-1400 / Advanced Diagnostic Challenge480This course will challenge you to apply the skills you have learned or the processes you currently use to solve case studies of documented broken vehicles. CTI MINDS-ON TRAINING® techniques will be used to display the data from each vehicle so all students have access to the information needed to solve each problem. By practicing problem solving in the classroom, the technician is better able to recognize the patterns in data when faced with a similar problem in his bay.ILT CourseCTI Instructor Led Courses
AP-9 / Meter Usage & Electrical Circuit Testing240The electrical system is the perfect place to begin building a foundation for an automotive education. This program takes a complex system and gives you the fundamentals in terms easily understood by students and technicians of all levels. This class provides detailed explanations, applications and practical uses when utilizing your multimeter in everyday situations. Instructor Dave Hobbs presents an array of Fluke meters illustrating intermediate and advanced operations, buttonology, and functionality through hands on exercises. Dave touches upon series and parallel circuits, electrical theory and the basics of Ohms law, just enough to make it practical for you to apply it to vehicles your working on. This class provides you with the knowledge on how to properly and safely use your multimeter on Hybrid vehicles, conduct voltage drop tests and apply meter accessories for routine uses.OLT CourseAVI Video Courses
TF-1807 / Security Alarms Video30Focus on protecting your interests and the property of your clients. We’ll delve into the different deterrents you can put into place to protect your assets. With the use of this technology in place, there are unforeseen added benefits to maintaining your company reputation and gathering valuable information under different circumstances that will help protect your business.OLT CourseTransformers Institute
VSSA0183 / Selling Noise, Vibration, Harshness Diagnosis20Noises and vibrations are a constant customer complaint. Understanding how to sell the diagnosis associated with these concerns is very important to the customer satisfaction end result. Without a formal sales process for selling NVH diagnosis you will leave yourself open to customers believing the solution is simple, easy and not time consuming. Watch this video and learn how customers think of noises, how to position the diagnostic process, how to prepare yourself to sell diagnosis.OLT CourseService Sales Academy
OLT-4404 / Wheel Alignment Advanced410This course contains 27 modules and quizzes covering advanced wheel alignment.OLT CourseAdvanced Interactive Online Content
ASE-A6 / A6 - Electrical Systems60Test Prep - Electrical SystemsOLT CourseASE Test Prep
VSSA0182 / Making the Most of Your Customer Referral Program20You may have a Customer Referral Program, but are you getting all that you can out of it? Many shops have a program, yet over time, the program just becomes another part of the business and attention is no longer paid to it. This learning exercise will help you make sure your Customer Referral Program is everything you want it to be, and will show you how to keep it relevant and working for you.OLT CourseService Sales Academy
LBT-124 / LBT-124 Ford 7.3L DIT Powerstroke Diagnostics120LBT-124 Ford 7.3L DIT Powerstroke DiagnosticsOLT CourseAVI Video Courses
OLT-1505 / Understanding Hybrid Technology180Understanding the hybrid technology is critical to keeping hybrid vehicle owners as customers. This course will provide an introductory look at hybrid vehicle design and operation.OLT CourseAdvanced Interactive Online Content
ILT-1404F / Secrets de diagnostic d'un technicien mobile480Secrets de diagnostic d'un technicien mobileILT CourseFrench Instructor Led Courses
TOY-5101-8 / Complete Toyota Diagnostics480"Topics Covered: ▪ Toyota Factory Scan Tool Operation and Advantages ▪ Quick, painless Variable Valve Timing diagnosis ▪ Mass Air Flow Sensor Operation and Diagnosis ▪ Zirconia O2 Sensors and Air Fuel Ratio Sensors Operation and Diagnosis ▪ Diagnosing a skewed Air fuel Ratio Sensor - Tools and Techniques ▪ Toyota and OBDll Fuel Trim - Common and uncommon problems and fixes ▪ P0420 Catalytic Converter Efficiency ECM strategy and diagnosis ▪ Techstream Active Tests that will save you time and money ▪ Diagnosing Toyota EVAP Systems - A new look at finding even the smallest of leaks, with and without a smoke machine ▪ Lost in translation: A look at confusing ECM wiring diagrams" ILT CourseWTI Instructor Led Courses
VAG-5401-8 / VW/Audi Body Electronics and Bus Systems480"Real-world VAG body and bus system diagnostic techniques. Streamlined coding procedures and digital oscilloscope shortcuts to repair VAG body bus system electronics. Factory-level training, knowledge and information tailored specifically for the aftermarket repair professional. ▪ VW / Audi body systems - 2000's to present ▪ LIN, Convenience, MOST, FlexRay, Bluetooth ▪ Body Electronic Module (U519, J520) functions and diagnosis ▪ Cheat sheets to decode cryptic schematic symbols, alpha-numeric designations and bus system logic ▪ VAG wiring diagrams - navigating factory OEM and aftermarket diagrams ▪ Interactive wiring diagram exercises ▪ Convert manufacturer guided fault finding into your own streamlined test plans ▪ Using a Digital Storage Oscilloscope (DSO) to diagnose VAG systems ▪ Scan tool tips and tricks to quickly and efficiently diagnose faults Solid system comprehension leads to effective diagnostic strategy." ILT CourseWTI Instructor Led Courses
VSSA 0119 / Lost Customer Follow Up30A quick and easy way to grow your car count, and improve your business, is to implement a consistent Lost Customer Follow Up program. Learn what to expect when contacting lost customers, how best to contact these customers, and how to get them back.OLT CourseService Sales Academy
VSSA 0126 / Selling Alignments30Wheel alignment is a great way to grow revenue, find undercar opportunity, and keep your customer's tire investment protected. This program explores how to best sell alignments by leveraging the Customer Buying Process. Learn to relate alignments to what customers recognize, describe what a customer can expect, and how to increase the number of alignments you sell.OLT CourseService Sales Academy
LBT-159 / LBT-159 Genisys 3.0150LBT-159 Genisys 3.0 NavigationOLT CourseAVI Video Courses
LBT-267 / LBT-267 Genisys 5.0 Training65LBT-267 Genisys 5.0 TrainingOLT CourseAVI Video Courses
LBT-249 / LBT-249 Getting To Know Your VCI120LBT-249 Bosch VCI TrainingOLT CourseAVI Video Courses
OLT-3505 / Electric Motors320Course 5 of 9 covers the electric machine in detail helping the learner better understand the foundation knowledge needed to diagnose HEV and BEV systems.OLT CourseAdvanced Interactive Online Content
LBT-175 / LBT-175 The Competition for Your Customers Loyalty105LBT-175 The Competition for Your Customers LoyaltyOLT CourseAVI Video Courses
OLT-4802 / Engine Management Sensors465This 30 module course covers the theory and operation of engine management sensors.OLT CourseAdvanced Interactive Online Content
ILT-1200BSP / Electronica Esencial: Probando Caida de Voltaje240Electronica Esencial es el primer curso en una serie de clases que explora el diagnostico y pruebas de los circuitos electricos. Este curso es la fundacion de las series que tratan con problemas relacionados con conexiones electricas y alambrado. Este curso cubre teoria electrica que es aplicable a lo largo del diagnostico electrico y muestra como realizar apropiadamente una prueba de caida de voltaje,asi como tambien cuando y por que efectuar esta prueba esencial. Los “proximos pasos”de este verdadero proceso de diagnostico tambien será la introduccion minuciosa de trabajo preparatorio en los fundamentos de la electronica que nos guie y nos prepare para la solucion de problemas futuros,todo esto lo puede preparar mejor para manejar los problemas electricos que puedan ocurrir . Todos los cursos futuros de Electronica Esencial estarán basados en la informacion contenido en este curso.ILT CourseSpanish Instructor Led
OLT-3503 / Electric Drive Categories170Course 3 in a 9 course series covering the different types of electric drive systems. OLT CourseAdvanced Interactive Online Content
LBT-172 / LBT-172 Ford and Chrysler EVAP45LBT-172 Evap Diagnostics: Ford, ChryslerOLT CourseAVI Video Courses
TF-1904 / What Employees Want30This video will answer what applicants and employees really want from their employer. We know you’ll find our research and findings interesting and helpful as you determine how to build an organization that will both attract and retain great employees in the future.OLT CourseTransformers Institute
LBT-188 / LBT-188 MACS AC Clinic105LBT-188 MACS A/C ClinicOLT CourseAVI Video Courses
ILT-1101 / Gasoline Direct Injection: An Introduction to System Operation480Gasoline Direct Injection (GDI) systems are becoming common place on late model cars and light trucks. This variation of fuel injection delivers the fuel charge directly into the combustion chamber much like a diesel using a common rail system. The potential benefits of GDI are increased fuel efficiency and power. Of course the GDI fuel control strategies are different than normal MPFI systems and maintenance opportunities present new challenges to the aftermarket repair facility. This class will cover these topics which will enable you to effectively service and maintain GDI systems found on GM, Toyota, Isuzu, Mitsubishi, VW/Audi, Saturn and Mazda'sILT CourseCTI Instructor Led Courses
TF-1705 / The Walk Around30There is a tremendous amount of influence you can have over the interaction with the client with the simple process of doing a walk around. By spending time with the vehicle and the client prior to engaging in the details of the maintenance or repair, you can substantially bolster communications with the client, build trust, plant the seeds for a long-term relationship, and position yourself for a higher average repair order.OLT CourseTransformers Institute
OLT-ESP-1218 / Ámbito de laboratorio Introducción60Osciloscopios se han convertido en una herramienta de diagnóstico indispensable para el técnico del automóvil de hoy. Este curso se explicarán los conceptos de medición de voltaje y amperaje lo largo del tiempo, así como las diversas señales que se pueden medir. OLT CourseInteractive Online Content (ESP)
LS-9 / Wiring Schematics Interpretation90his is a special Live Stream course because it is going to be live from the AVI Conference in Las Vegas. That’s right we are packing up the studio and bringing it all to Vegas so you don’t have to leave the comfort of your home to enjoy some of the awesome training presented here. The understanding of electrical theory, tracing wiring and understanding schematics is essential to be successful in today’s automotive repair industry. In this course, presented by 30-year ASE certified Master Technician Peter Orlando, we cover all the steps necessary to trouble shoot electrical issues quickly and confidently. Peter will run it down from the basics on reading common electrical symbols to understanding power flow and circuit design. Be sure to Log on or sign up for AVI OnDemand to access to live, free course. Schematic symbols Circuit and schematic diagrams Wiring representation and lines of demarcation Use demonstration of location codes for components and connectors Identification and use of common point diagnostics Understand power flow techniques Quick tips and techniques to trace circuitsOLT CourseAVI Video Courses
CHS-4000-4 / CHS: Advanced Steering Systems240The objectives for this class include gaining an understanding of electric power steering (EPS) systems and their components, what commonly fails and how to test the system and perform common procedures during service. Technicians will be made aware of steering system advancements on late model vehicles including engineering design changes that have been introduced to overcome certain inherent issues from earlier systems. Technicians will better understand why alignment angles are also changing to accommodate these latest advancements in steering and suspension systems. A proper understanding of what is new with steering operation, testing and service will be achieved. Objectives include:  Provide an overview of electronic power steering (EPS) systems and components including failures, testing and common procedures  Explain EPS assist motor operation and testing  Discuss modern steering system updates and design changes  Consideration of alignment changes  Explore the latest steering system operation and testing procedures ILT CourseCTI Instructor Led Courses
ILT-1100-8SPVC / Estrategias Fundamentales de Aire/Combustible del PCM480El diagnóstico de los sistemas de inyección de combustible informatizados complejos de hoy en día puede ser extremadamente difícil sin conocer las normas utilizadas por los ingenieros . Este curso te da las herramientas que se pueden utilizar todos los días para encontrar la dirección de diagnóstico correcto cuando se trata de control de combustible . Este curso debe ser seguido por ILT- 1305 que completa el proceso , desafiando su capacidad de aplicar los conocimientos a ILT 1100 en los vehículos rotos del mundo real.ILT CourseVirtual Classroom
OLT-4102 / Cooling System Advanced390This course covers the theory and operation of cooling systems in 30 modules and quizzes.OLT CourseAdvanced Interactive Online Content
OLT-ESP-1806 / Sistemas Suplementarios de Contención45Este curso proporcionará información fundamental necesaria para entender los sistemas de seguridad suplementarios. OLT CourseInteractive Online Content (ESP)
VSSA 0146 / Technical Knowledge for Service Advisors Rear Brakes30Understanding the basic operating principles of technical systems can make you a better salesperson. This program discusses the basics of rear brakes, the causes of what a customer may be experiencing, and rear brake components.OLT CourseService Sales Academy
ILT-1800F / Diagnostic et réparation des systèmes de retenue supplémentaire480Les systèmes de retenue supplémentaire ont évolué; il s’agissait à l’origine d’un seul coussin gonflable installé dans le volant du côté conducteur et maintenant il s’agit de systèmes complexes qui comprennent des coussins gonflables du côté passager, des coussins gonflables latéraux et des rideaux gonflables. Les systèmes de retenue supplémentaire modernes continuent d’évoluer, car les ingénieurs trouvent chaque année de nouveaux endroits où installer des dispositifs de retenue supplémentaire. Les coussins gonflables sont devenus des systèmes intelligents, car ils utilisent des capteurs dans les sièges qui doivent être calibrés. Ce cours parle du fonctionnement, des procédures de sécurité et de remplacement ainsi que du diagnostic et de la réparation des systèmes de retenue supplémentaire. Il comprend également une discussion à propos des prétendeurs de ceinture de sécurité. ILT CourseFrench Instructor Led Courses
CTS-1012-8 / Critical Thinking Skills: The Logical Troubleshooting Process480Have you noticed that some people are naturally good troubleshooters? Perhaps it is a technician whose diagnostic abilities are efficient, quick and accurate. Perhaps it is the Service Advisor who deals with difficult customers and always comes away from it with a smile and a sold work order. Or perhaps it is someone else in your life who seems to always come up with great solutions to their problems. How do they do it? One of their secrets of success, perhaps the most important one, is that they have a process for troubleshooting. This process, whether they practice it consciously or unconsciously, allows them to successfully overcome the challenges they face. In this course, The Logical Troubleshooting Process, we are going to examine the elements that drive successful troubleshooting. These elements include: attitude, knowledge and a six-step process for troubleshooting. While our focus is the application of these elements to our professional roles in the automotive service arena, the reality is that you can apply these troubleshooting skills to any area of your life. Note: This course is specifically designed to be attended by Service Advisors, Service Managers and Technicians. ILT CourseCTI Instructor Led Courses
TF-1707 / POS System30The Point of Sale System is a critical part of your shop because it affects every part of the business and is the foundation of customer interaction and records. Here Greg discusses the questions you need to be asking. Are you getting what you need from your POS? What specific things do you need it to do both now and in the future? He’ll also give you a glimpse of upcoming technology.OLT CourseTransformers Institute
ILT-1504 / Advanced Technology Vehicles240As Federal and State regulations continue to drive fuel economy standards ever higher, auto makers are introducing vehicle technologies which significantly changing the service landscape. This course will provide must have information on the emerging Electric Vehicle market and show technicians and shop owners what is available now and coming soon in the EV market. Vehicles such as the Chevy Volt and Nissan Leaf are only two in this rapidly expanding EV industry. Attendees will learn how the aftermarket can align itself to profit from the new trends in Advanced Technology Vehicles.ILT CourseCTI Instructor Led Courses
ILT-1803 / Asian Security Systems Theory and Operation480Today’s Asian vehicle security systems are much more than a motion detector and an alarm. Current systems not only have the ability to sound an alarm, but they can render the vehicle completely inoperable. Because of the complex and integrated nature of these systems, many technicians can get lost diagnosing problems or, can create problems from simple actions such as replacing a key. This course covers Asian vehicle security systems and identifies the various tools needed to properly diagnose, service, and repair the systems.ILT CourseCTI Instructor Led Courses
AD-3000-8 / Pressure Waveform Acquisition & Analysis From the Inside Out480Technicians with a good understanding of labscopes and engine mechanical operation can learn to leverage the power of pressure transducers in their diagnostic routine by attending this course. Pressure waveform readings from the intake manifold, combustion chamber, and the exhaust stream can provide a wealth of information that can make difficult problems easy to find. We will cover absolute and delta transducers and explain the characteristics and benefits of each. The diagnostic approach will be demonstrated using real world-examples and actual case studies. Students will complete the course with the confidence to invest in the tooling needed to perform pressure testing and analysis to improve their accuracy and efficiency.ILT CourseCTI Instructor Led Courses
VSSA0186 / TKSA: Ignition System Basics20Understanding a vehicle's ignition system at a high level will help you instill more confidence in your customer, attain better information from your technician, and be a better automotive sales person. Expect to learn what the system does, common components, and what goes wrong when these components fail.OLT CourseService Sales Academy
ILT-2001 / GM Duramax Diagnosis480The fastest growing vehicle group today is electronic diesel light and medium duty trucks. This course focuses on the popular GM Duramax system. Beginning with a fundamental review of the basics of electronic direct injection systems the technician will understand how to properly test and diagnose the major systems including the fuel supply, direct injection, and computer control systems. Topics will include the use of the scan tool during diagnosis. Also included are common pattern failures and preventive maintenance service procedures.ILT CourseCTI Instructor Led Courses
LBT-54 / LBT-54 Ignition System Testing with Coil-on-Plug and Misfire Detection45LBT-54 Ignition System Testing w/Coil-on-Plug & Misfire DetectionOLT CourseAVI Video Courses
ILT-1804 / Import Security Systems Diagnosis480This case study based course will present actual defects from real vehicles. The cases covered from both Asian and European vehicles will be used as a practice tool to learn specific techniques that can be applied to many import vehicles. This is an advanced class. It is recommended that the 8 hour Asian Vehicle Security Systems Theory class ILT-1803 and the European Vehicle Security Systems Theory class, ILT-1805 be completed before taking this class.ILT CourseCTI Instructor Led Courses
OLT-1109 / Tools & Equipment Pre & Post Tests220Entry level technician tools and equipment pre & post testOLT CourseAdvanced Interactive Online Content
EET-3503-8 / Effective Electrical Troubleshooting: Practical Application of Domestic OE Schematics480When a simplified wiring schematic doesn’t provide the necessary diagnostic information, access to the added features of OE wiring diagrams can help save valuable diagnostic time. Learn how to access wiring information directly from the vehicle manufacturer as well as through aftermarket information systems. Added features include web-based hyperlinks to connector views and component locations, photographs to help identify components, and automatic links to associated diagrams. This class will show the use these added features to effectively diagnose circuit problems. Explore the unique formats of each OE’s schematics system. See advanced testing techniques applied to specific vehicle problems and participate during in-class diagnostic challenges.ILT CourseCTI Instructor Led Courses
TF-1910 / Multigenerational Working Environment30Nowhere else in history have we had such a wide perspective of the modern workplace. In the video, Dan will introduce you to five very distinct generations of workers and how they view their employment and how they measure work in relationship to their entire life. There will be extensive time spent on understanding and adapting to the Millennial generation.OLT CourseTransformers Institute
VSSA 0129 / Selling MIL Diagnosis30Selling check engine light diagnostics can be a challenge. Customers often understand only that they have a light that needs to be turned off. Technicians understand the myriad of things that go wrong causing the light to come on. Service advisors understand that customers don't think they should pay for diagnostics. How should all of this be handled so that the shop makes money and customers leave happy? Expect to develop a high level understanding of what is involved in diagnostics, how to present the costs of diagnosis to the customer, and how to manage the process of diagnosis in such a way that everyone stays happy!OLT CourseService Sales Academy
TF-1104 / Vision Statement30Vision statements lay out where you are going in the future. They cast a view over the horizon to what will be expected of your organization down the road. Explore others’ vision statements while challenging yourself to answer introspective questions as to what your legacy will be to those that follow.OLT CourseTransformers Institute
VSSA0180 / MIL: What Does It Mean?20Understanding what is going on when the Malfunction Indicator Light is illuminated can be a key to selling Check Engine Light Diagnosis. This short video explains the concept and reasons behind the MIL, or Check Engine Light, coming on and how this understanding can help you sell more diagnosis.OLT CourseService Sales Academy
ILT-1204B / Hands-On Digital Storage Oscilloscope (4-hrs)240Digital storage oscilloscopes are fast becoming an essential diagnostic tool when diagnosing and repairing any make, model, and manufacturer of modern day vehicles. Technicians have long been attending training classes to learn how to capture waveforms from components and circuits however, one of the problems has been that the technicians usually were not trained how to use their scope to its full capability, in other words how their scope really works and what it can really do, or not do. This course is designed to give the diagnostic technician the knowledge and skills necessary to unlock all the tools their digital storage oscilloscope has to offer and use those tools effectively and efficiently. this course will take the technician through a thorough scope setup (scaling, trigger, slope, channels cursors, etc.), capturing waveforms (voltage, current, pressure) on a variety of baseline components and circuits (cam sensor, crank sensor, TPS, MAP, MAF, O2, ignition control, and battery voltage), measure and store captured waveforms, and finish with capturing, analyzing, measuring, and storing additional component and circuit waveforms (ignition primary and secondary, ignition coil amperage, ignition signal, fuel pump amperage, O2 sensor, mass air flow sensor, starter motor amperage, cooling fan amperage, wheel speed sensors, and many more). This is a hands-on instructor led course which will require that you to bring your own lab scope if available. If you do not have lab scope we have a limited number of loaners that can be provided for you during the class. It would also be advantageous to bring your own lap top computer if possible. Please let your CARQUEST or Advance Auto Parts sales representative know in advance if you do not have a lab scope.ILT CourseCTI Instructor Led Courses
VSSA 0145 / Technical Knowledge for Service Advisors Front Suspension30Having some high-level technical knowledge makes selling service, maintenance, and repairs easier and faster. Customers sense the confidence that comes with knowledge and are more apt to form trust with the service advisor. Having some technical knowledge also makes those conversations with technicians more effective, efficient, and provides for less miscommunication. Expect to learn what suspensions systems do, what customers will notice when things go bad, and what you need to know to better sell undercar components!OLT CourseService Sales Academy
OLT-ESP-1217 / Tipos de circuitos eléctricos120Este curso proporciona una introducción a los dos tipos de circuitos eléctricos básicos - serie y en paralelo. En este curso el estudiante será proporcionado con un multímetro digital virtual junto con los componentes eléctricos virtuales que se utilizarán para establecer un conocimiento fundamental de estos diseños de circuitos.OLT CourseInteractive Online Content (ESP)
VSSA 0142 / Technical Knowledge for Service Advisors Batteries30A basic understanding of how batteries work and why they cost what they do will help any sales conversation. Join us for a high level discussion on the technical aspects of batteries, battery testing, and what customers recognize about batteries.OLT CourseService Sales Academy
BMW-5313-8 / BMW Motorsports 3480" Topics Covered: ▪ Covering E6x M5, M6 & E9x M3 ▪ Model Overviews ▪ S85 & S65 Engine Mechanical Systems ▪ MS S65 & MS S60 Engine Electronics ▪ M Specific Driveline and Chassis Changes ▪ High and Low Pressure VANOS systems ▪ SMG III and Dual Clutch Transmissions ▪ Electromechanical operation ▪ Hydraulic systems ▪ Service and Re-learn procedures ▪ Common problems and Diagnostic Procedures" ILT CourseWTI Instructor Led Courses
OLT-4902 / Electronic Diesel Control Advanced335This 18 module course covers the theory and operation of modern electronic diesel control systems.OLT CourseAdvanced Interactive Online Content
LBT-229 / LBT-229 Intermittent Diagnostics420LBT-229 Intermittent DiagnosticsOLT CourseAVI Video Courses
LBT-204 / Automatic Transmission Diagnostics & Scan Tool Tips540Have you ever had a problem properly diagnosing vehicle transmission related issues due to constantly varied scan tool parameters and procedures? ATSG’s Wayne Colonna is here to help you by providing answers to some of the most difficult transmission related problems, giving you solutions and demonstrations on how to properly diagnose these issues utilizing aftermarket scan tools. This training program presents detailed explanations and breakdowns on scan tool data and how to properly diagnose transmission problems for seasoned or beginner technicians. Wayne tackles transmission problems from top car manufacturers such as, Ford, GM, and Chrysler. The fact is advancements occur frequently for optimum transmission performance and a lot of scan tools don’t have the updated information to help properly diagnose current issues. This class helps you pin point the correct diagnostic procedure for up to date transmission repairs, allowing your shop to exceed customer expectations by providing timely and superior transmission servicesOLT CourseAVI Video Courses
ATV-5202-8VC / ATV: Diagnosing Hybrid Motors & Inverters480This class is a continuation of Diagnosing Hybrid Battery Pack Systems. As more hybrid vehicles appear in aftermarket shops the need for improved understanding of the operation and diagnosis of inverters and motors becomes increasingly important. This class will focus on the operation of inverters and motors as they apply to today’s hybrids. Learn what knowledge and tooling it will take to accurately diagnose and repair these advanced drivetrain systems. Topics covered will include: • Motor types, components and how they function. • Crucial sensing devices. • Inverter operation and operational strategy. • Modes of operation. • Cooling support systems. • Key scan tool PIDs for analysis of faults. • Special tools and equipment. • Real life examples of inverter/motor faults. ILT CourseVirtual Classroom
POR-5112-8 / Porsche PIWIS 2480tbdILT CourseWTI Instructor Led Courses
ATV-5202-8 / Advanced Technology Vehicles: Diagnosing Hybrid Motors and Inverters480This class is a continuation of Diagnosing Hybrid Battery Pack Systems. As more hybrid vehicles appear in aftermarket shops the need for improved understanding of the operation and diagnosis of inverters and motors becomes increasingly important. This class will focus on the operation of inverters and motors as they apply to today’s hybrids. Learn what knowledge and tooling it will take to accurately diagnose and repair these advanced drivetrain systems. Topics covered will include: • Motor types, components and how they function. • Crucial sensing devices. • Inverter operation and operational strategy. • Modes of operation. • Cooling support systems. • Key scan tool PIDs for analysis of faults. • Special tools and equipment. • Real life examples of inverter/motor faults. ILT CourseCTI Instructor Led Courses
VSSA0164 / Owning the Customer20Not quite what it sounds like - more like owning the customer experience! If you understand how to think like your customer - REALLY think like your customer - you can own the experience that customer has. You have the power! Expect to learn exactly what your customer is thinking, exactly what to provide them, and exactly how to own that experience!OLT CourseService Sales Academy
TF-1304 / Repair Order Audits30Nothing can be more enlightening than properly doing a repair order audit. Learn what to look at and discover why goals are not being achieved. A quality repair order audit can lead a shop owner or manager to what training the shop needs to focus on.OLT CourseTransformers Institute
TF-2103 / Accounting Part 330There are thousands of accounting firms across the country. But how do you know which firm is right for you? Should your accounting firm be based in the same state as your business, or can you use an out-of-state firm? Mr. Glen Shafer, CPA and CEO of The Shafer Group, will review the pros and cons of using in-state accounting firms versus out-of-state accounting firms.OLT CourseTransformers Institute
TF-1407 / Finding the Right Digital Marketing Company30Explore how to best find the right digital marketing company to meet your company’s specific needs and expectations.OLT CourseTransformers Institute
TF-1808 / Company Vehicle Maintenance30It’s important to define what works best for you and your clients regarding company vehicles. Company vehicles represent a large asset, alternative transportation for your clients, and a reflection of your business to the public. After viewing this video you’ll have a checklist of things to maintain control of your vehicles, set standards for usage of the vehicles, and leave a favorable impression with your clients.OLT CourseTransformers Institute
LBT-205 / LBT-205 Pegisys Essential Techniques Training60LBT-205 Pegisys Essential Techniques TrainingOLT CourseAVI Video Courses
LBT-324 / 609 Certification Training105The Section 609 Certification Training Program is produced by AVI with support from MACS, the Mobile Air Conditioning Society, and contains the information you will need to pass the Section 609 certification test. By watching the video program, along with using the provided online training resources, technicians will learn about the following topics: Why you need to be Section 609 certified History of the Clean Air Act and how it relates to certification MVAC equipment and refrigerant changes over the years and current use Best practices of MVAC service and procedures Regulations regarding proper handling and disposal of refrigerants Information regarding R-1234yf versus other refrigerant Updated information on the certification requirements to purchase refrigerant & MoreOLT CourseAVI Video Courses
OLT-ESP-0209 / Muelles de Suspensión45muelles de suspensión OLT CourseInteractive Online Content (ESP)
HK-2503-8F / Hyundai-Kia : systèmes et diagnostic480Le groupe Hyundai-Kia est maintenant le 8e constructeur le plus important au monde et la marque qui connaît la croissance la plus rapide en Amérique du Nord. Ce cours présente les problèmes les plus fréquemment rencontrés par les techniciens sur les divers systèmes de véhicule. Les sujets abordés comprennent notamment les commandes électroniques du moteur, la reprogrammation, le fonctionnement des capteurs, l’injection directe d’essence (GDI) et le système EVAP.ILT CourseFrench Instructor Led Courses
TF-1401 / Marketing Intro30In this video Greg will start off with the broad topic of marketing and cover the various approaches to marketing that are typically associated with direct response marketing and branding.OLT CourseTransformers Institute
GDI-4202-4SPVC / Inyección directa de gasolina: Técnicas prácticas de diagnóstico240Este curso se centra en las técnicas de pruebas prácticas aplicadas a los motores de gasolina inyección directa (GDI) soportados por una comprensión de trabajo del sistema y el funcionamiento de los componentes. Esta clase presenta técnicas de prueba esenciales que se pueden aplicar a una variedad de vehículos equipados GDI independientemente de la marca o modelo. Esta clase se centra en el uso correcto de las herramientas comunes de diagnóstico, análisis de datos y técnicas de exploración prueba de manejo adecuadas para ayudar a diagnosticar con precisión algunos de los iddues más comunes que se encuentran en los motores GDI.ILT CourseVirtual Classroom
ILT-1404 / Diagnostic Secrets of a Mobile Diagnostician480This course is designed to deliver in depth explanations of high use testing techniques and equipment strategies that are the favorites of top diagnosticians. In depth explanations of test equipment function, set up and testing techniques will be discussed. Learn to make full use of your test equipment investment with techniques you will use for the rest of your career. During this course, both theory and live case study applications will be presented.ILT CourseCTI Instructor Led Courses
EET-2001-8SP / Identificación y solución eficaz de problemas eléctricos : Fundamentos de electricidad 480Con la introducción de componentes electrónicos cada vez más complejos en los vehículos de modelos recientes, se ha vuelto sumamente importante mantener una sólida comprensión del funcionamiento y las pruebas del circuito. ¿Alguna vez ha sentido curiosidad por la razón por la cual la ley de Ohm funciona en algunos casos, pero no en otros? ¿Alguna vez ha considerado la aplicación práctica de las leyes de Kirchhoff? Esta clase abordará los conceptos fundamentales relacionados con el voltaje, la corriente, la resistencia y la potencia, así como los efectos de la capacitancia y la inductancia en el funcionamiento del circuito. Además, se resaltarán las técnicas de prueba que ahorran tiempo junto con el uso de herramientas. Esta es una clase interdisciplinaria que se ocupa de todo tipo de equipos de prueba que van desde luces de prueba y ohmímetros hasta labscopes y megaohmímetros. Esta no es una clase de matemáticas. Todas las leyes introducidas se realizarán con la intención de aplicación práctica en el diagnóstico del vehículo. ILT CourseSpanish Instructor Led
AVI-ASEA5 / ASE-A5 Brakes330Automotive Video's ASE test prep videos have everything technicians need to know to be ASE Certified. Presented by instructor Mark DeKoster this program is a complete A-Z for brakes service and will be a great training experience for any new tech doing brake jobs or techs studying for the ASE A5 brakes certification. A5 addresses the symptoms and causes of the extensive hydraulic braking systems, drum brake, disc brake, parking brake, power assist unit and anti-lock brake system diagnostic information. The program also covers repair information, detailed assembly, cleaning, inspection, and adjustment procedures. Technicians seeking ASE certification will benefit from the valuable preparation offered by this test preparation video. It features the most up-to-date ASE task list, along with practice test questions like those typically seen on an ASE certification exam to help users feel more comfortable and prepared to pass the actual test. Comprehensive coverage includes overviews of each task list topic, plus ASE test taking strategies and detailed explanations. You can be certain that with over 5 hours of video and a study manual by AVI this training program has everything you need to know about brakes. Runtime: 330 minutes Note: The A5 Test Prep Study Guide is NOT downloadable and may only be viewed online.OLT CourseAVI Video Courses
EET-2001-8F / Diagnostic efficace des circuits électriques : Concepts de base de l’électricité.480Avec l'introduction de l'électronique de plus en plus complexe sur les modèles récents, il est devenu primordial de bien comprendre le fonctionnement et les tests des circuits. Avez-vous déjà été curieux de savoir pourquoi la loi d’Ohm fonctionnait dans certains cas, mais pas dans d’autres? Avez-vous déjà envisagé l’application pratique des lois de Kirchhoff? Cette classe traitera des concepts de base relatifs à la tension, au courant, à la résistance et à la puissance, ainsi que des effets de la capacité et de l'inductance sur le fonctionnement du circuit. En outre, les techniques de test permettant de gagner du temps seront mises en évidence, ainsi que l’utilisation des outils. Il s’agit d’une classe interdisciplinaire qui traite de tous les types d’équipements de test, allant des lampes de contrôle et des ohmmètres aux laboscopes et mégohmmètres. Ce n'est pas un cours de maths. Toutes les lois introduites seront élaborées dans le but d'une application pratique dans le diagnostic des véhicules.ILT CourseFrench Instructor Led Courses
ILT-1310SP / Análisis de Datos de Escáner Realzado480La herramienta de análisis es el arma principal que se utiliza en el diagnóstico de problemas OBD de hoy. Este curso comienza con una breve revisión de escaneo fundamentos de análisis de datos . El enfoque principal de este curso es identificar y establecer grupos de PID, PID relaciones dinámicas , análisis total de ajuste de combustible y la comprensión y utilización de nuevas PID . Datos genéricos y mejorados , junto con herramientas de análisis genéricos y OE se ilustrarán.ILT CourseSpanish Instructor Led
OLT-1101 / Shop Safety Theory460Entry Level Technician Shop SafetyOLT CourseAdvanced Interactive Online Content
LBT-222 / Advanced Chrysler Diagnostics150Bill Fulton takes you into the shop for live vehicle training. He will cover APPS and TPS sensors, Networking & Bussing, CCD wires and bus circuits, KOER and KOEO testing, Cam and Crank diagnostics and Auto Shut Down & Fuel Pump Relay Schematics and testing. Topics Covered: Electronic Throttle Control: Hard faults & functional testing NGC 5 Volt Power Supply: Missing scan data Problems with exhaust back pressure and too much EGR-why this happens and how to diagnose the problem 7 Hemi Engine Variations: Avoid inductive crossfiring when rerouting spark plug wires, Drive by wire and COP/DIS systems Over 30 mins of hands-on diagnostic testing with Modis & moreOLT CourseAVI Video Courses
STA-3805-4 / Scan Tool Analysis: Modern Air/Fuel Management 240This class is a continuation of STA-3803-4. It will concentrate on air/ fuel management strategies as implemented on Advanced Tier platforms. Air/Fuel management has changed drastically in recent years and what we expect to see in fuel trim reactions to systems faults may not apply to today’s vehicles. Special emphasis will be placed on the effects of the downstream exhaust gas sensor on fuel control. Completion of our earlier fuel trim classes is encouraged. Topic discussed will include: • The Air Equation • Air control • Fuel delivery • Feedback devices • Control outside of stoichiometry • Adaptive range and strategy • The effects of secondary control • Key PIDS and analysis ILT CourseCTI Instructor Led Courses
TF-2206 / Going Digital30Learn how transitioning from a paper-based shop to a digital shop enables your business to run more efficiently while elevating the customer experience along with your profit margin. Presented in conjunction with AutoVitals, this video demonstrates how this type of software implementation works in a real-life situation. OLT CourseTransformers Institute
ILT-1414F / Programmation des véhicules nord-américains480Ce cours traite des processus de programmation de tous les modules (audio, carrosserie, moteur, etc.) des véhicules nord-américains ainsi que la localisation et la disponibilité des informations de mise à jour. L'obtention et l'inscription du NIP pendant un processus de programmation ou de reprogrammation et les outils nécessaires seront également couverts. Des études de cas concernant des véhicules avec problèmes de programmation feront partie du cours. Vous ne serez pas pris au dépourvu à la fin de la reprogrammation, car vous apprendrez les dernières étapes dans ce cours. Découvrez l'importance des solutions logicielles et comment déterminer rapidement si vous devez remplacer une pièce ou un logiciel. Tout au long du cours, les processus J2534 et les processus d'origine seront comparés afin que vous fassiez un choix éclairé en ce qui a trait aux outils.ILT CourseFrench Instructor Led Courses
TF-2003 / Learning Management Systems for Internal Training30Learning Management Systems are now used to an extensive degree across all professions and industries. We’ll introduce you to some creative and easy ways to introduce your employees to digital training.OLT CourseTransformers Institute
TF-1806 / Inventory Management30Today there are smarter inventory software systems, more sophisticated ways of tracking inventory in real time, and timelier ways to acquire parts than ever before. In this video, Greg speaks about the factors to consider when deciding how much inventory you need and how it should be tracked. OLT CourseTransformers Institute
VSSA0161 / The Productivity Dispatch Connection20Production is the key to maximizing the money you make with an automotive repair shop. Your dispatch process directly affects this production capacity. Make sure you are honing your dispatch process to positively influence production. Expect to learn how to dispatch for production, the effect it will have on your technicians, and what to expect when you get the system loaded.OLT CourseService Sales Academy
LS-2 / ABS & Stability Control/Braking Systems Technology65ARCHIVED LIVESTREAM - As braking systems become more technologically advanced, so do the problems that arise. Bob Pattengale’s brake technology webcast sponsored by Brake & Front End and Robert Bosch, LLC was held on December 10th, 2013. Bob covered ABS, stability, traction control and everything in-between to get those pesky problems with automatic braking and emergency assist repaired right and out of your bay in no-time.OLT CourseAVI Video Courses
LS-28 / Quick Strike Diesel: No Start Diagnostics90You’ve heard the constant cranking of a late model diesel engine and lucky for you, it’s not in your bay. Fuel quality, quantity and atomization need to be so precise there is little room for errors. The key to solving common rail diesel issues is having a solid game plan. This LiveStream event sponsored by Bosch will ensure you are ready when the vehicle is in your service bay. Topics covered: Diesel Fuel System Diagnosis Low Pressure Delivery High Pressure Delivery Fuel Injectors Fuel Sensors & ActuatorsOLT CourseAVI Video Courses
LBT-230 / LBT-230 OTC TPMS90LBT-230 OTC TPR Fundamental TrainingOLT CourseAVI Video Courses
ILT-1405 / Modern Misfire Diagnosis480Part 1 of a 6 part Misfire Diagnostic Series, Misfire - The Essentials will build a foundational understanding required to properly diagnosis even the most difficult misfire problems. Diagnosing misfire complaints is not getting easier. In this course we will look at misfire from a different perspective. Using real world case studies, along will usage techniques for factory and aftermarket equipment typically found in most shops, you will see how to quickly gather the information needed to accurately diagnose misfire concerns on any engine. Each course in this series will cover a different area of misfire diagnostics such as mechanical, fuel and ignition components.ILT CourseCTI Instructor Led Courses
ILT-1417 / Developing a Diagnostic Game Plan- Part 2480The execution of any vehicle function requires, Inputs, Processing, Communication and Outputs often spread across multiple ECUs. Any step in this distributed process can break down. Do you have a “Game Plan” for dealing with today’s complex vehicle distributed vehicle systems? Diagnostics today is 75% research & game plan building and 25% actual testing. Using case studies of documented broken vehicles this course will outline new processes and strategies that are “real world” proven to be successful. By practicing problem solving in the classroom, the technician is better able to recognize patterns when faced with a similar problem in his bay that will lead to faster and more accurate diagnosis and repair.ILT CourseCTI Instructor Led Courses
TF-2205 / Maximizing Profit and Productivity30Since 2000, technology has dramatically changed shop management systems. Learn how technological integration in your shop can decrease inefficiencies and set you apart from your competitors. Presented by President and CEO of tekmetric, Sunil Patel, topics will include paper versus digital inspections and how to use data to make informed business decisions in real time. OLT CourseTransformers Institute
EQUIP-2908-4 / Autel MS908 Familiarization Live240This 4 hour class is designed to improve understanding of the Autel 908 scan tool. We will explore operation for techs that may not have attended any introductory training, were not mentored or do not have experience using the Autel 908 or 908p. The class will be taught from an Autel 908 connected to a running vehicle. Students may or may not currently perform drivetrain diagnostics but have need to reset oil life monitors, steering angle sensors, perform ABS functions, etc. This class centers around the update process, menu navigation, data selection and bidirectional functions of the Autel 908 on various systems. Students can bring their Autel Tablet, VCI, and Charger. Optionally bring a USB cable and Borescope. Simulators will be available for hands-on exercises in the classroom. This class will allow flexibility to answer specific tool use questions from the students in the class.ILT CourseCTI Instructor Led Courses
DVT-3000-8 / Transmission Diagnostics for the Engine Technician480The modern transmission can be very difficult to diagnose properly without an understanding of the wide range of inputs and strategies that make up transmission control. Diagnostic analysis of the transmission must take into consideration the mechanical aspects of the transmission, as well as the electrical, hydraulic and engine control influences. Many transmissions have been unnecessarily replaced when testing routines skip one of these factors and many repeated transmission component failures have occurred when the root cause of mechanical failure was not determined during the initial diagnosis. Some OBD II technicians may say, “That’s why I stay away from transmissions, I have enough to worry about with the engine drivability problems.” Many transmission technicians would also say the very opposite, however, the engine and transmission inputs and software strategies tend to overlap at a much higher level than ever before to control emissions, torque and driving experience. In order to be successful in either case, the blending of emissions control and driving experience forces both the engine drivability technician and the transmission technician to cross the long-time established border line between the two repair fields.ILT CourseCTI Instructor Led Courses
ASE-A8 / A8 - Engine Performance60Test Prep - Engine PerformanceOLT CourseASE Test Prep
HVAC-4000-4VC / Automotive HVAC Update240This HVAC Update class is designed to familiarize the shop and technicians with the current state of A/C service. While it is not designed as a complete A/C refresher course it touches on many foundations from previous courses and adds current information regarding new technologies, diagnostic techniques and the critical nature of HVAC systems today. Who should attend? Both technicians and customer service personnel. Topics include: • Current equipment standards and how to verify capabilities. • The future with R-1234yf and how it will impact the service bays and customer satisfaction. • Real information on safety with new refrigerants. • Changes in leak detection and how to verify equipment operation. • A thorough review of the new service process and machines including video demonstrations. • A review of testing practices with added tools and techniques to save time and increase accuracy.ILT CourseVirtual Classroom
OLT-ESP-1106 / Gas de Inyección Directa - Avanzada345La tecnología GDI será la estrategia más común de inyección de combustible encontrar los vehículos más nuevos. La comprensión de los detalles de los componentes y estrategias de operación le permitirá aplicar mejor las estrategias y técnicas de diagnóstico aprendidos en instructor de CTI liderado clases. Este curso se centra en los componentes esenciales, tales como la bomba de alta presión de combustible, sistemas de admisión de aire, inyectores de combustible, sistemas de suministro de combustible y las estrategias de GDI como Homogénea, Homogénea estratificado, estratificado, homogénea magra y más. OLT CourseInteractive Online Content (ESP)
VSSA0171 / Technical Knowledge for Service Advisors: Parking Brakes20Understanding something about technical systems improves your sales as a service advisor. In this program we discuss the basics of parking brake systems (which if you haven't noticed have changed immensely) and how to present needs to a customer. Expect to learn what makes these systems work, what goes wrong with them, and what needs to be done when things do go wrong.OLT CourseService Sales Academy
TF-2007 / Communication Styles30This video will describe the four styles of communications that we use as human beings. Learn how to detect each style along with its positive and negative attributes. Discover the importance of adopting one particular style of communication that will benefit your organization the most.OLT CourseTransformers Institute
OLT-ESP-1104 / Los combustibles para automóviles y Lambda110Este curso cubre las características de varios tipos de combustibles de automoción y la forma en la mezcla de aire / combustible puede afectar el proceso de combustión.OLT CourseInteractive Online Content (ESP)
ILT-1203F / Utilisation des oscilloscopes essentiels480L’oscilloscope à enregistrement numérique (DSO) devient rapidement un outil essentiel pour le technicien avancé. Les fonctions et l’utilisation de base du DSO sont couvertes dans ce cours afin que le technicien puisse profiter des nombreuses fonctions de son appareil DSO. Apprenez comment configurer l’appareil pour obtenir un oscillogramme et l’interpréter à des fins de diagnostic. Nous parlerons des gammes de tension, des bases de temps et des techniques avancées de déclenchement afin que tout signal puisse être affiché et diagnostiqué de façon exacte et efficace. Nous parlerons également du diagnostic des problèmes fréquents de véhicule à l’aide d’un oscilloscope. Ce cours à rythme rapide comprend plus de 24 études de cas qui sont conçues pour offrir des conseils techniques utiles afin de maximiser le potentiel de votre oscilloscope. ILT CourseFrench Instructor Led Courses
LS-16 / Fuel System Diagnostic Starting Point60ARCHIVED LIVESTREAM - Are you making the best use of your valuable diagnostic time? In this session, you will learn a tried and true method of determining how the PCM is reacting to engine performance issues. This simple 4-Step process is designed to work on code and no code drivability issues and can be performed with an inexpensive OBD II generic scan tool. Topics Covered: Review the key fuel system control components. Evaluate critical sensor inputs and environmental conditions. Benefits of using a consistent diagnostic starting point. Learn how to get the most from the 4-Step process. Join us for this LIVE LiveStream brought to you by Robert Bosch, LLC and taught by Jim Wilson.OLT CourseAVI Video Courses
BSLD-5003-8 / The Keys to Success: Running Your Business Instead of Your Business Running You.480"If you need to know how to get what you want. If you want to know the keys to being successful then this class is essential. Learn the keys to financial success, to being an effective leader, and the best ways to managing staff. Make running your business easier and more profitable. Spend the day with us, learn how to wow customers, motivate employees, and improve your bottom line. • 15 Keys to Success • The 6 Most Important Numbers to Know • Accounting Numbers vs. Management Numbers • Leading the Team to Success • Get what you WANT! • The Management Cycle - Goals - Metrics - Communication - Strategy" ILT CourseBusiness Development
CHS-3400-4 / CHS: Advanced Alignment Diagnostics240Restoring the vehicle to proper alignment can be difficult when a technician does not properly understand that there is more to do than setting the angles we are familiar with; caster, camber and toe. For example, a vehicle may have struck a curb and bent a steering knuckle slightly. If the vehicle is returned to within specs without replacing the bent steering knuckle, it may drive okay in a straight line, but produce handling and tire wear issues when cornering. This class explores the more advanced alignment measurements such as vehicle symmetry, steering axis inclination, scrub radius and much more. Throughout this class the technician will gain understanding of many possible underlying issues that result from collision or vehicle alterations, as well as the solutions that are available when adjustments are not provided from the factory. Becoming familiar with all the many functions that modern alignment machines have to offer will make each technician a better alignment specialist.ILT CourseCTI Instructor Led Courses
ILT-1803F / Systèmes de sécurité asiatiques480Systèmes de sécurité asiatiquesILT CourseFrench Instructor Led Courses
VSSA 0130 / Selling Process in General30Your sales process is integral to your success with selling. What is your sales process? Does it work? Does it work as consistently as you'd like? In this program you will learn the elements that should be included in your sales process...or learn to create your own sales process!OLT CourseService Sales Academy
TF-1205 / Holding Sales People Accountable30Correcting any employee should be a process that includes respect and is done in an effort to achieve a win-win for the employee and the company. You'll hear something that many shop owners use to drum up friendly competition, as well as what numbers are used to set standards and are then monitored to gauge production. We'll share our opinion on the best type of pay plans to keep your service advisors motivated. Ultimately, consistency is key and with clearly communicated and defined standards, along with positive reinforcement, you get the pleasure of seeing your sales people soar to even higher heights.OLT CourseTransformers Institute
TF-1607 / KPI’s (Key Performance Indicators)30A KPI is a measurable value that demonstrates how effectively a company is achieving key business objectives. Learn the difference between lead and lag measures and how they play a role in running the business. Determine which KPIs you should be tracking and why they are so important to the success of the shop.OLT CourseTransformers Institute
ATV-6001-8 / Advanced Technology Vehicles: Advanced Driver Assist Systems 480You have seen them publicized on television. Advanced Driver Assist Systems (ADAS) that are developed to automate/adapt/enhance vehicle systems for safety and improved vehicle control. Some features are designed to avoid collisions and accidents by offering technologies that alert the driver to potential problems. Others to avoid collisions by implementing safeguards and taking over control of the vehicle. Adaptive features may automate lighting, provide adaptive cruise control, automate braking, incorporate GPS/ traffic warnings, connect to smartphones, alert driver to other cars or dangers, keep the driver in the correct lane or show what is in blind spots. These systems are entering the aftermarket repair world. Be up to date on operation and diagnostic techniques that will enable you to keep these jobs profitably in your shop.ILT CourseCTI Instructor Led Courses
OLT12 / Marketing During a Crisis60The World Professional Automotive Community [WPAC] presents Marketing During a Crisis. Kim Walker leads a discussion around marketing techniques designed to lift you though this crisis. ILT CourseWPAC
TPMS-2016-4 / Tire Pressure Monitoring Systems: Service & Technology Update240Tire pressure monitoring systems have been in use for over a decade. Issues with these systems are now commonplace in the aftermarket repair shop. This course covers changes to tire pressure monitoring systems including: new sensor technology, programmable sensors, aftermarket replacement sensors and the tools necessary to service these systems. ILT CourseCTI Instructor Led Courses
OLT-2401 / Wheels & Tires Theory480Entry level technician wheels and tires theoryOLT CourseAdvanced Interactive Online Content
TF-2004 / Financial Planning30Become familiar with the basic tools of financial planning. Learn to appreciate the factors of time and compounding interest to build a strong financial future for yourself and your employees. OLT CourseTransformers Institute
EET-3503-4 / Effective Electrical Troubleshooting: Practical Application of Domestic OE Schematics240When a simplified wiring schematic doesn’t provide the necessary diagnostic information, access to the added features of OE wiring diagrams can help save valuable diagnostic time. Learn how to access wiring information directly from the vehicle manufacturer as well as through aftermarket information systems. Added features include web-based hyperlinks to connector views and component locations, photographs to help identify components, and automatic links to associated diagrams. This class will show the use these added features to effectively diagnose circuit problems. Explore the unique formats of each OE’s schematics system. See advanced testing techniques applied to specific vehicle problems and participate during in-class diagnostic challenges.ILT CourseCTI Instructor Led Courses
LS-58 / Steering Clear of Undercar Misdiagnosis60ARCHIVED HD BROADCAST - In this program, we’ll give you the scoop on steering and suspension system essentials along with helpful diagnostic tips to keep your customers driving straight and riding smooth. Topics Covered: Front & Rear Suspension Types - SLA, MacPherson Strut and solid axle Common Suspension Issues & Tire Wear Tips - Relating 4-wheel alignment measurement to premature tire wear out Electronic Ride Controls & Active Suspension - Active suspension systems with hands on time with a Mercedes Airmatic Variable Effort & Electric Power Steering - Scan tool demos for variable effort steering Mercedes SUV and EPS Ford SUV systemsOLT CourseAVI Video Courses
LBT-259 / LBT-259 Catalyst Efficiency Diagnostics150LBT-259 Catalyst Efficiency DiagnosticsOLT CourseAVI Video Courses
COVID-19 / Corona Virus Disease5Video course covering safety guidelines to protect your customers , team and yourself from COVID-19OLT CourseBasic Interactive Online Content (ENG)
CHS-3400-4SP / Chasis, Dirección y Suspensión: Diagnóstico Avanzado de Alineación240La importancia de los ángulos de diagnóstico y su función se explicará con mayor detalle en esta clase, junto con las soluciones de ajuste del mercado de accesorios que están disponibles cuando no se proporcionan ajustes OEM. Luego, esta clase explora las medidas de alineación más avanzadas que incluyen: simetría del vehículo, inclinación del eje de dirección, radio de fregado y mucho más. A lo largo de esta clase, los técnicos comprenderán muchos posibles problemas subyacentes que resultan de colisiones o alteraciones del vehículo, así como las soluciones que están disponibles cuando no se realizan ajustes de fábrica. Restablecer el vehículo a una alineación adecuada puede ser difícil cuando un técnico no comprende adecuadamente que hay más que hacer que establecer los ángulos con los que estamos familiarizados: rueda, inclinación y puntera. Por ejemplo, un vehículo puede haber golpeado una acera y doblar un poco el muñón de la dirección. Si el vehículo vuelve a estar dentro de las especificaciones sin reemplazar el muñón doblado de la dirección, puede conducir bien en línea recta, pero produce problemas de manejo y desgaste de los neumáticos al girar. Familiarizarse con todas las funciones que las máquinas de alineación modernas tienen para ofrecer hará que cada técnico sea un mejor especialista en alineación. Nota: Esta clase tiene una opción de componente práctico disponible.ILT CourseSpanish Instructor Led
CHS-1200-4SP / Chasis, Dirección y Suspensión : Inspección y Servicio de la Dirección y Suspensión240Esta es la primera clase en una serie de clases enfocadas en el chasis y la alineación. Una de las tareas más importantes que se requieren de cualquier técnico es la inspección. Cuando se trata de componentes de dirección y suspensión, es vital que una inspección se realice correcta y completamente. Durante esta clase, discutiremos el diseño y la operación de los sistemas de dirección y suspensión y proporcionaremos ejemplos y procedimientos para la prueba adecuada de los componentes. También se discutirán fallas comunes y áreas de problemas específicos. Las puntas de reemplazo específicas proporcionadas en esta clase expondrán muchos pasos que no se pueden omitir durante la reparación. Estos consejos se centrarán en el éxito de la reparación y la seguridad del cliente, así como en devolver el vehículo al estado de funcionamiento adecuado. Esta clase responderá a estas preguntas: ¿Cómo funciona el sistema? ¿Cómo puedo probar el componente correctamente? ¿Cómo puedo saber cuándo es necesario reemplazar un componente? ¿Cuándo puedo solicitar que se reemplace el componente antes de continuar con la alineación? ¿Necesito herramientas especiales para hacer el trabajo bien? Nota: Esta clase tiene una opción de componente de manos disponibles. Esta es la primera clase en una serie de clases enfocadas en el chasis y la alineación. Una de las tareas más importantes que se requieren de cualquier técnico es la inspección. Cuando se trata de componentes de dirección y suspensión, es vital que una inspección se realice correcta y completamente. Durante esta clase, discutiremos el diseño y la operación de los sistemas de dirección y suspensión y proporcionaremos ejemplos y procedimientos para la prueba adecuada de los componentes. También se discutirán fallas comunes y áreas de problemas específicos. Las puntas de reemplazo específicas proporcionadas en esta clase expondrán muchos pasos que no se pueden omitir durante la reparación. Estos consejos se centrarán en el éxito de la reparación y la seguridad del cliente, así como en devolver el vehículo al estado de funcionamiento adecuado. Esta clase responderá a estas preguntas: ¿Cómo funciona el sistema? ¿Cómo puedo probar el componente correctamente? ¿Cómo puedo saber cuándo es necesario reemplazar un componente? ¿Cuándo puedo solicitar que se reemplace el componente antes de continuar con la alineación? ¿Necesito herramientas especiales para hacer el trabajo bien? Nota: Esta clase tiene una opción de componente de manos disponibles. ILT CourseSpanish Instructor Led
LBT-177 / Fuel Trim Diagnostics45With the cost of fuel today, gas mileage is more important to your customers than ever. Have you had customers complaining of lost engine power and poor fuel economy? Would you like to sell more fuel injection service work? AVI can help with Fuel Trim Diagnostics. In this program Jim Wilson shows you how to use fuel trim as a diagnostic tool to test certain sensors and to verify your auto repairs. He explains how things like high mileage, dirty injectors, lazy O2 sensors or coking affect short term fuel trim. He also shows you how and what sensors affect fuel trim and how the catalytic converter is involved. Wouldn’t you like to learn more about fuel trim so that you can help improve your customer’s engine power and fuel economy? The answer to where should proper fuel trim values be Where to find all the data to get the job done Live data, setups, lots of tips and great tech logicOLT CourseAVI Video Courses
ILT-1402SP / Diagnóstico de Red de Datos (Vehicle Data Network Diagnosis)480Redes de vehículos son principalmente los sistemas controlados por software, sin partes móviles. Como tal, más allá de la integridad arnés de prueba, la gran mayoría de los diagnósticos de red de vehículos se basan en las habilidades de pensamiento crítico y las capacidades de pruebas de herramientas de análisis disponibles. Diagnóstico de la red son un tema muy amplio que abarca muchas técnicas y conocimientos necesarios para cada tipo de protocolo de red. Este curso cubrirá unos pocos tipos diferentes de protocolos de redes de varios fabricantes de equipos originales. Las habilidades aprendidas son aplicables a otros tipos de protocolos que no están cubiertos también. ILT CourseSpanish Instructor Led
OLT-4612 / Alternators430AlternatorsOLT CourseAdvanced Interactive Online Content
MNT-2010-4VC / Proper Maintenance of Gasoline Fueled Vehicles240One of the most misconceived ideas of modern vehicles is that they are maintenance free. Although modern vehicles, in some cases, may require much less frequent routine maintenance than older vehicles, they are far from maintenance free. As automotive technology continues to advance, some maintenance services previously required with earlier technology may be eliminated or reduced, however in many cases, maintenance becomes more critical for these advanced systems. Topics in this class include: • Fluid condition inspection and testing • Maintenance intervals • Service practices • Accessory drive systems • Cooling system hardware • Filtration inspection and service • Carbon issues ILT CourseVirtual Classroom
ASE-A2 / A2 - Automatic Transmission Transaxle60The purpose of the A2 ASE pre-test training is to focus on the part of the A2 that has the highest failure rate: Diagnostics. Instructor Wayne Colonna will cover fundamentals of the torque converter and planetary gear train operation, as well as understanding component application charts, and ending with knowing the difference between a solenoid performance failure and a solenoid electrical failure. A comprehensive understanding of these subjects will enable the technician to determine the proper diagnostic routine regardless of the type of transmission being diagnosed. ASE exams are generic so they can apply to any vehicle. A variety of transmissions are covered in video, focusing on principals of operation and diagnostics that would apply to any style computer controlled automatic transmission. Topics covered include: Torque Converters Planetary Systems One-way clutch device Engine Braking Friction/Band Elements Various Shift Strategies Performance Codes Solenoid Electrical Codes The book also contains: Illustrations, diagrams, charts, DTC descriptions, transmission gear ratio charts, detailed solenoid diagrams, valve body diagrams, accumulator diagrams, pressure tap locations and “integral cooler” information, line pressure specs, case passage identification with “integral cooler” and “remote cooler,” and much more! Runtime: 75 minutes On the current task list, the following sections have quiz questions for you to test your knowledge on the subject matter. To fully understand this concept and obtain training coverage, please refer to the Study Guide. General Transmission/Transaxle Diagnosis In-Vehicle Transmission/Transaxle Maintenance and Repair Off-Vehicle Transmission/Transaxle Repair Note: The A2 Test Prep Study Guide is NOT downloadable and may only be viewed online.OLT CourseASE Test Prep
LBT-146 / LBT-146 Functional Scanner Testing90LBT-146 Functional Scanner TestingOLT CourseAVI Video Courses
LBT-258 / LBT-258 Cummins 5.9L and 6.7L225LBT-258 Cummins 5.9L and 6.7L Issues and Review of OperationOLT CourseAVI Video Courses
LBT-262 / LBT-262 IDS VCM 2120LBT-262 IDS VCM2OLT CourseAVI Video Courses
OLT14 / High Voltage Batteries and Thermal Management60The World Professional Automotive Community [WPAC] presents High Voltage Batteries and Thermal Management delivered by Isaac Rodell. ILT CourseWPAC
TF-1802 / Vendor Management30We encourage you to hold your vendors to a high, but fair standard no matter who they are or what services/products they provide. This video discusses ways you can do just that, while maintaining price competitive in the marketplace and receiving parts and services that meet or exceed your expectations. OLT CourseTransformers Institute
ILT-1316 / Essential EVAP Diagnostics - Part 2240In Part 2 of the EVAP series, we will take an in depth look at the various Key-Off EVAP systems. With the ever tightening emission standards the EPA is cracking down on may pollutants including hydrocarbons. EVAP systems are designed to limit the amount of hydrocarbon emissions and the on-board diagnostic software is tasked with evaluating the ability of the EVAP system to contain hydrocarbons. Trying to diagnose system integrity down to .010" is posing significant challenges for the engineers. Key-Off EVAP systems are designed to allow diagnostics to the 010" level by eliminating fuel slosh which is a by-product of engine running testing as covered in this series. In this Course, CTI will show how to diagnose these Key-Off systems which can be as simple as a software change to a full hardware package including vacuum and electric pressurizing pumps.ILT CourseCTI Instructor Led Courses
ILT-1506 / Advanced Technology Vehicles - Service and Maintenance480The Hybrid vehicle segment is the fastest growing market in North America. With over 2.5 million hybrid vehicles on the road it is only a matter of time before your customers who own a hybrid vehicle visit you requesting maintenance services. While there are many safety issues that need to be addressed when servicing hybrids, the reality is there are only a few services that require factory tools. Hybrid vehicles all have internal combustion engines that need oil changes, tune ups and carbon services. They all have brake and suspension systems that you can service along with cooling systems, tires and transmission fluid services. This course covers the unique service issues you will find on the most popular hybrid vehicles that will show up in your bays. This is a must class for your business to be prepared to compete with the OE dealers for your customers future business.ILT CourseCTI Instructor Led Courses
OLT-2606 / Starting System Theory390Entry level technician starting system theoryOLT CourseAdvanced Interactive Online Content
OLT15 / Service Advisors Guide to Surviving COVID-1960The World Professional Automotive Community [WPAC] presents Service Advisors Guide to Surviving COVID-19 presented by Jeremy O'Neal. ILT CourseWPAC
EET-5010-4 / EET: Domestic Charging Systems and Power Management240Are you replacing the alternator unnecessarily? When faced with an illuminated BAT, GEN or ALT light that’s on what do we do on a late model vehicle equipped with a computer controlled charging system? The connected development of next-generation electrical and electronic architectures (EEA’s) has led to a whole new level of balance between modern batteries and the charging systems that support the vehicles electrical needs. The modern charging system is designed to maximize the effectiveness of the generator, manage loads, improve battery state of health and life, send diagnostic messages to alert the driver, and minimize the systems impact on fuel economy. This course will cover: •Electrical power management designs •Regulated voltage control for ignition off and on demand •Battery state of charge, health and function •Alternator pulley diagnosis overrunning alternator pulley (OAP) and decoupler (OAD) •Charge indicator message interpretation •Modes of charging system operation ILT CourseCTI Instructor Led Courses
ILT-1406F / Diagnostic des moteurs à injection directe d'essence (2e partie)240L'injection directe d'essence (GDI) est rapidement adoptée par la plupart des constructeurs pour répondre aux normes d'émissions et aux normes américaines Corporate Average Fuel Economy (CAFE) de plus en plus difficiles à respecter. Apprenez où l'injection directe d'essence a commencé et pourquoi. Ce cours éclairera les techniciens à propos du fonctionnement des composants fréquemment utilisés. Apprenez comment rapidement identifier et diagnostiquer les problèmes de basse et haute pression de l'alimentation en carburant. Apprenez en quoi les paramètres GDI diffèrent de ceux de l'injection dans l'admission (PFI). Parcourez les études de cas pour apprendre comment la synchronisation et le fonctionnement de la pompe nuisent au rendement du moteur. Ce cours s'adresse aux techniciens et aux membres du personnel qui doivent communiquer avec leurs clients au sujet de ces nouveaux systèmes et de leurs problèmes potentiels. Les techniques présentées dans ce cours permettront aux techniciens d’identifier avec certitude la cause de la plupart des problèmes de manœuvrabilité auxquels les ateliers font face de nos jours.ILT CourseFrench Instructor Led Courses
LBT-133 / LBT-133 F.R.E.D. Busses The Body90LBT-133 F.R.E.D. Busses the BodyOLT CourseAVI Video Courses
TF-1706 / Follow Up Procedures30Have a clear picture of why the follow up procedures with a client are in the best interest of your shop for both the short-term and the long-term. Learn the rational reason why it’s vital to the client that you follow up with them shortly after a visit. By establishing the practice of keeping track of all recommended work that was declined, we’ll show you how you can capitalize on that information in the future and increase revenue.OLT CourseTransformers Institute
OLT-2602 / Electrical Measurement Theory60Entry level technician electrical measurement theoryOLT CourseAdvanced Interactive Online Content
ILT-1001 / Electronic Throttle Control Diagnostics240While many technicians give little thought to the throttle body and the throttle blade, this forgotten device can create havoc with many systems when it malfunctions. Manufacturers have been quietly changing over to throttle-by-wire and technicians need to understand the operational characteristics of the Electronic Throttle Control systems. In this course we will detail the operation of Electronic Throttle Control systems as well as the logic used to activate the fail-safe strategies. The ETC is used by many vehicle systems from the PCM to the ABS and Cruise Control. Learn how these systems utilize the ETC and how to use the fault modes to aid diagnostics.ILT CourseCTI Instructor Led Courses
TF-1003 / The Fundamental ‘Whys’30We will address several crucial questions that end up being important building blocks to the foundation of your business. In life, our ‘whys’ help drive and motivate us in our journey, especially when the going gets tough. Why were you drawn to this industry in the first place? Why do your employees work for you? What sets you apart? Knowing our ‘whys’ leads to greater success. Don’t overlook the importance of this exercise. Pick up your pen and paper, dig in and do the work, reap the rewards.OLT CourseTransformers Institute
TF-1302 / Advisor Pay Plans30Greg and Jason have a great discussion on pay plans and how they motivate the behavior of the sales team. They talk about outside of the box ideas that will help you build the pay plan that works for your company.OLT CourseTransformers Institute
OLT-ESP-0403 / Parte del automóvil Sistemas de frenado 2 - Transferencia de Presión45La transferencia de presión desde el cilindro maestro a los dispositivos de accionamiento es la clave para el funcionamiento del sistema. Este curso explorará y explicar la Ley de Pascal de Hidráulica en lo que respecta a los sistemas de freno. línea de freno y el funcionamiento de la manguera y la inspección, así como la teoría de válvula dosificadora y la operación se cubren en este curso. OLT CourseInteractive Online Content (ESP)
OLT-ESP-0301 / Sistema de embrague120Este curso ilustra cómo funciona un embrague y se centra en los componentes involucrados, incluyendo el disco, placa de presión, collarín y mantenimiento. OLT CourseInteractive Online Content (ESP)
LBT-326 / Basics of Labscopes25PlaceholderYou may have not needed to break out your labscope very much recently, but maybe you should - because there’s money to be made! Renowned labscope guru Bill Fulton shows you the proper way to use your labscope to save diagnostic time, which makes you more money! COURSE OBJECTIVES: Upon completion of this course, the participant will be able to: Describe the 5 Keys to Obtaining a Good Labscope Waveform Explain Labscope Trigger Sources Identify Key Labscope Trigger Settings For Diagnostics Describe the Advantages of Both Automatic and Manual Labscobe Settings Explain the Proper Settings of the Labscope Trace ModesOLT CourseAVI Video Courses
LBT-338 / Bosch Repair Shop Efficiency75How are you adapting to challenges in the shop and automotive technology changes? How do you make decisions about the next scan tool or garage equipment? How about your technicians, are they as efficient and productive as they could be? This HD streaming event, sponsored by Bosch will provide useful information on how to improve your efficiency in the garage area. This program will be useful for shop owners, service advisors, shop managers and technicians of all skill levels. Topics Covered: Review challenges in the production area of the shop Learn how to perform a simple diagnostic tool review Review the process of performing return on investment for old and new equipment Learn how to analyze the current skills of technicians and how to develop a customized learning plan to improve their productivity **If you would like to receive copies of the Excel spreadsheets please send an email to BoschTraining@us.bosch.comOLT CourseAVI Video Courses
VSSA 0107 / Customer Buying Process Step Four30This is the Customer Buying Process step that we all want to get to - where the customer makes a decision! Can you help them say 'yes'? What makes it hard for them to say 'yes'? You can expect to learn how to make it easy for the customer to say 'yes', what to do when they don't say 'yes', and how to keep the decisions easy for the customer.OLT CourseService Sales Academy
EVAP-5001-8 / Evaporative Emissions Systems: Asian Import Diagnosis480This course covers the operation and diagnosis of modern Asian import evaporative emission systems. Vehicle makes covered include: Toyota, Honda, Nissan and Mazda. Through the years, leak detection strategies used by these manufacturers have transitioned from split, vacuum-based leak detection to engine-off, natural vacuum (EONV) leak detection. Each strategy uses unique hardware and diagnostic methods. Technicians will gain valuable knowledge about how these systems really work, as well as practical testing techniques which can be used immediately to improve diagnostic efficiency. This course emphasizes the effective use of scan tool data and bidirectional controls to diagnose EVAP problems.ILT CourseCTI Instructor Led Courses
ILT-1803B / Asian Security Systems Theory and Operation - 4 Hour240Today’s Asian vehicle security systems are much more than a motion detector and an alarm. Current systems not only have the ability to sound an alarm, but they can render the vehicle completely inoperable. Because of the complex and integrated nature of these systems, many technicians can get lost diagnosing problems or, can create problems from simple actions such as replacing a key. This course covers Asian vehicle security systems and identifies the various tools needed to properly diagnose, service, and repair the systems.ILT CourseCTI Instructor Led Courses
TBDCAN-4hr / TBDCAN-4hr240Place Holder Class CanadaILT CourseCTI Instructor Led Courses
STA-3805F-4 / Nouvelles stratégies de diagnostic de la correction de l’alimentation240Ce cours portera principalement sur les stratégies de correction de l’alimentation utilisées pour les véhicules à normes d’émissions élevées. Une attention particulière sera accordée aux effets des sondes d’oxygène des gaz d’échappement en aval sur la gestion de l’alimentation. L’objectif de ce cours est d’enseigner aux techniciens comment effectuer un diagnostic efficace des problèmes de conduite des véhicules récents à l’aide de stratégies de pointe. Les techniciens apprendront à identifier les tests de diagnostic à effectuer, et surtout, les tests qui ne sont pas nécessaires, pour localiser les problèmes rapidement du premier coup. ILT CourseFrench Instructor Led Courses
TF-2104 / Accounting Part 4 - Cash VS. Accrual30What is the difference between a cash basis of accounting and an accrual basis of accounting? Are there other methods can you use to report your income? Mr. Glen Shafer, CPA and CEO of The Shafer Group, discusses various methods of accounting you can use to report income from your business.OLT CourseTransformers Institute
LBT-214 / LBT-214 Service Advisor Tips and Tricks60LBT-214 Service Advisor Tips and TricksOLT CourseAVI Video Courses
LBT-283 / LBT-283 The Diagnostic Approach150LBT-283 The Diagnostic ApproachOLT CourseAVI Video Courses
OLT-4L01 / Digital Storage Oscilloscope150This course covers the basic use of a digital storage oscilloscope in 5 modules with quizzes.OLT CourseAdvanced Interactive Online Content
LS-46 / The Power of the Phone90ARCHIVED LIVESTREAM - The most powerful tool in your shop is your phone. Sure, we all know to say Good Morning or Good Afternoon, identify the shop, and identify who is answering the phone. However, it goes much deeper than that. Shops measure the success of their marketing and advertising by the number of times the phone rings, but what happens after the phone rings? Proper listening skills are by far the most overlooked area of communication today. Taking notes on the customers concerns are good, but when Mrs. McCurty wants to tell you about her grandchildren hang in there and engage her. That may seem like a waste of time, but when you do get her vehicle in your shop she will be more accepting of your suggestions for repairs needed. This 1.5 hour HD broadcast taught by Bill Haas, will give you valuable information to improve your phone skills and help you improve the number of calls you convert to appointments. Topics Covered: Techniques for answering the phone Starting conversations Asking powerful questions Converting the price shopper to an appointmentOLT CourseAVI Video Courses
VSSA 0111 / Educating Your Customer The Methods30The method(s) you choose to use when educating your customers during the sales process is very important. Each customer responds differently when you are presenting. Each customer requires a different combination of tools, methods, and attention. This program explores effective methods, and best practices, related to delivering information to your customers. You will learn the importance of connecting with learning styles, different ways to present similar material, and what should go into creating your sales presentation.OLT CourseService Sales Academy
VSSA 0135 / Service Counter Process Avoiding Pitfalls30Things don't have to be as difficult as we make them sometimes! Most of the time selling service and parts is just about listening to the customer and providing exactly what they need to resolve some sort of pain. Too many times however we set ourselves up to fail. We walk right into pitfalls that could have been easily avoided. Come learn what some of these pitfalls are, and how to avoid them!OLT CourseService Sales Academy
LBT-227 / LBT-227 Why J2788 Standard45LBT-227 Why J2788?OLT CourseAVI Video Courses
SSA SILVER / Endorsed Service Sales Professional Silver Level Certification60This brief video conference brings together participants who have put in the work to attain their Endorsed Service Sales Professional status and serves as their graduation to the next phase of the journey towards Gold Level Endorsed Service Sales Professional. WebEx MeetingService Sales Academy
OLT-ESP-0404 / Parte del automóvil Sistemas de frenado 3 - Frenos de disco40Este curso cubre el diseño de freno de disco, la teoría y operación. El estudiante se enfrentará a la del diseño y funcionamiento de la pinza de freno de disco y aprender las áreas clave para la inspección de tales componentes. diseños de frenos de disco como características serán explicadas, junto con el reconocimiento de patrones de causa y efecto de desgaste. OLT CourseInteractive Online Content (ESP)
STA-2505-8 / Scan Tool Academy Practical Application & Analysis480The Scan Tool Academy series will provide a branching path taking a technician from basic scan tool use, building on a solid foundation, until they achieve power user status. There is ample evidence that basic button pushing classes have not produced the comprehension and comfort that allows a technician to break out of basic functionality. Many shops have invested heavily in scan tools only to have them used primarily as code readers and not much else. This series as a whole does not focus on any one scan tool platform, as our clients own and use many variations of scan tools. We will present scan tool concepts using many of the common scan tool platforms including both multi-line (aftermarket) and manufacturer-specific tools. In Module 1, Practical Application and Analysis, we will: • Introduce a focused, efficient diagnostic routine. • Apply the diagnostic routine to scan tool testing. • Describe how scan tool technology has developed and where it is going. • Explore computer inputs and outputs then compare and contrast what is displayed on a scan tool. • Provide examples of functionality from 10+ scan tool platforms • Using service information to understand the data used to monitor specific vehicle systems, as well as information that may be available through the scan tool. • Cover changes in how Global services work, what has been added and how to use the information to find solutions more efficiently. ILT CourseCTI Instructor Led Courses
TF-1801 / The Art of Delegation30Whether you use a flow chart, organizational chart, or another model that helps you determine what can be delegated, grasping the art of delegation is a skill set that can be improved upon. To effectively delegate you must understand, predict, and influence the behavior of others and yourself. After viewing this video you’ll have a comprehensive understanding of the delegation process and know when and where to use it effectively as a leader.OLT CourseTransformers Institute
VSSA 0147 / Technical Knowledge for Service Advisors Rear Suspension30Rear suspension components are as integral to the operation and handling of an automobile as the front suspensions are. Learn common rear suspension components, what a customer may notice when they go bad, and how they affect the normal operation of the automobile. OLT CourseService Sales Academy
AVI-ASEA1 / ASE-A1 Test Prep-Engine Repair240ASE A1 Test Prep-Engine RepairOLT CourseAVI Video Courses
OLT-4611 / Starter Motors505Starter motorsOLT CourseAdvanced Interactive Online Content
LS-52 / MACS 2017 Mobile A/C Update65ARCHIVED HD BROADCAST – The 2017 Mobile A/C Update brings you the latest tips, tricks and industry trends from MACS, the worldwide mobile air conditioning authority. If you work on mobile A/C, you need this information! Course Objectives: Will be able to understand sealant issues Understand same root heating problem, different symptoms (2 case studies) Recognize an F-Series coolant message Know how much oil should the system have Understand the best approach to A/C electrical & electronics diagnostics Recognize the difference between sensors & switches Understand smart A/C pressure sensors Guide to buying R/R/R machine Understand the latest update on refrigerant regulations, R-1234yf, CO2 and Section 609 CertificationOLT CourseAVI Video Courses
LS-57 / What you Need to Know About Rich P-Code Conditions90European branded manufacturers were the first to introduce Common Rail Diesel (CRD) fuel systems on light-duty passenger car vehicles in the US. Audi, BMW, Mercedes and Volkswagen are the most common brands with a variety of vehicle and engine configurations. The process of diagnosing any CRD system begins with a solid understanding of the components involved and how they operate. This LiveStreaming event sponsored by Bosch, will provide an overview of EURO CRD systems and specific processes to quickly and accurately diagnose these systems. Topics covered: CRD fuel system overview Supply fuel side operation and testing High pressure fuel side operation and testing Fuel injector operation and testing Review common issues with EURO CRD systemsOLT CourseAVI Video Courses
EET-3502-8 / Effective Electrical Troubleshooting: Diagnostic Application of Wiring Schematics480This course guides technicians through the effective use of wiring schematics as a diagnostic tool. Learn to combine schematics, circuit operation information, and power flow techniques along with applied circuit principles to diagnose problems quickly and accurately. Find electrical faults fast by recognizing the characteristics of shorts, opens, and high resistance circuit problems. Learn the most effective tools and techniques to use for a given fault. During this interactive course, students will use selected schematics to diagnose assigned circuit problems and conditions. In addition, this course explores and simplifies current track style wiring schematics.ILT CourseCTI Instructor Led Courses
LDD-5142-4 / LDD: Ford 6.7 Powerstroke Fuel Systems and Updates240In 2008, Ford set out to develop their own diesel engine, Breaking ties with their long-time partner, International/Navistar. This resulted in the release of the 6.7L Power Stroke engine in the 2011 model year. The 6.7L engine is one of the most original diesel designs on the market. This engine employs an advanced fuel system with a 30,000 psi rail pressure and piezo injectors, along with a dual boost variable geometry turbocharger to provide plenty of torque at low engine speeds and a lot of power overall. This class will focus on the operation and analysis of the engine's unique fuel system. In addition, the latest updates for this popular platform will be presentedILT CourseCTI Instructor Led Courses
OLT-2807 / Emissions Control Theory680Entry level technician emissions control theoryOLT CourseAdvanced Interactive Online Content
ILT-1700B / Body Control System Diagnosis Lighting Systems 240For years lighting systems have been as simple as an on/off switch or as complicated as a ground feedback circuit. Things have changed. Late model vehicles are rolling off the assembly lines with fully computer controlled, fault detecting, lighting circuitry. HID headlamps, LED lighting, and feedback monitors are commonplace along with shared data to other modules in the vehicle. This class will cover how the systems work, how to diagnose problems when they arise and how to leverage scan tools, a scope, DVOM, and other tooling to your advantage when the lights won't turn on.ILT CourseCTI Instructor Led Courses
ILT-1310B / Enhanced Scan Data Analysis240The scan tool is the primary weapon used when diagnosing today's OBD problems. This course begins with a brief review of scan data analysis fundamentals. The primary focus of this course is to identify and set up PID groups, dynamic PID relationships, Total Fuel Trim analysis and understanding and utilization of new PIDs. Generic and enhanced data along with generic and OE scan tools will be illustrated during this course.ILT CourseCTI Instructor Led Courses
LBT-246SP / LBT-246 SP MTS 5200 Osciloscopio150LBT-246 SP MTS 5200 Labscope in SpanishOLT CourseAVI Video Courses
LBT-136 / LBT-136 Ford 6.0L DIT Diesel Powerstroke90LBT-136 Ford 6.0L DIT Diesel PowerstrokeOLT CourseAVI Video Courses
LBT-307 / The Essentials of Gasoline Direct Injection (GDI)50In 1937, Bosch equipped an aircraft engine with a mechanical direct injection system and by 1952 Bosch was adding direct injection to passenger car engines. As a result of increased mobility worldwide, coupled with the desire for lower fuel consumption and reduced emissions, Gasoline Direct Injection (GDI) is still regarded today as a key technology with huge potential. According to forecasts, a quarter of all vehicles will be equipped with GDI by 2020. If you are not already working on GDI vehicles, you will soon, which means you need to be prepared to diagnose and service these vehicles. This learning module will help you properly identify, understand and diagnose Bosch GDI engine management systems with an overview of GDI operating and fuel delivery systems. Topics Covered: History of GDI Introduction to GDI Supply pump delivery High pressure delivery Fuel injection delivery Diagnostic and service tipsOLT CourseAVI Video Courses
ILT-1306 / Total Fuel Trim Diagnosis240Fuel Trim is the technician's best chance to find the right diagnostic path to solving most all drivability and engine performance problems. This course will dispel the myths about short and long term fuel trim and the instructor will introduce the concept of Total Fuel Trim. It is important that the PCM's total fuel modification be taken into consideration when diagnosing these problems. The effects of Rear Fuel Trim found on most all vehicles today, will also be explained. This is a must see class that will open your eyes to the power of Total Fuel Trim diagnosis.ILT CourseCTI Instructor Led Courses
LBT-74 / LBT-74 Mastering the Mastertech120LBT-74 Mastering the Mastertech (Vetronix MTS 3100)OLT CourseAVI Video Courses
TF-1402 / Marketing Fundamentals30Dan takes us on a journey through the four fundamental areas of marketing and how each apply to your shop.OLT CourseTransformers Institute
VSSA0181 / TKSA: Drum Brakes20In this segment of Technical Knowledge for Service Advisors you will learn the basic operation and components of a drum brake system, what goes wrong, and what most likely needs to be done about it.OLT CourseService Sales Academy
OLT-2301 / Manual Transmission Theory725Entry level technician manual transmission theoryOLT CourseAdvanced Interactive Online Content
LBT-158 / LBT-158 Getting the Most out of Your Solarity Scope120LBT-158 Getting the Most out of Your Genisys/Solarity ScopeOLT CourseAVI Video Courses
LBT-145 / LBT-145 10 Minute Scope Check75LBT-145 10 Minute Scope CheckOLT CourseAVI Video Courses
OLT-2303 / Driveshaft, Universal & CV Joint Theory170Entry level technician driveshaft, universal and constant velocity joint theoryOLT CourseAdvanced Interactive Online Content
OLT-4603 / Electrical Engineering Calculation510This 13 module course with quizzes covers the laws of electricity and electronics with the calculations necessary to properly analyze any circuit. This is course 3 of 9 in the series.OLT CourseAdvanced Interactive Online Content
AVI-ASEC1 / ASE-C1 Test Prep Service Consultant30ASE C1 Test Prep-Automobile Service ConsultantOLT CourseAVI Video Courses
LBT-278 / LBT-278 Service Management Made Simple100LBT-278 Service Management Made SimpleOLT CourseAVI Video Courses
ILT-2004 / Ford 6.0 & 6.4 Power Stroke Diagnosis480The Ford 6.0 and 6.4 light duty diesel systems provide technicians with many challenges. There are several common production issues with both of these engine systems along with a multitude of drivability related concerns. This course will cover common mechanical failures, repair tips, engine controls, turbo charger testing using a variety of methods and tools, fuel system testing, and emission controls and system testing. You will be given the knowledge necessary to take the mystery out of diagnosing and repairing these vehicles.ILT CourseCTI Instructor Led Courses
VSSA 0132 / Selling Suspension Components30Suspension components are something every service advisor should be adept at talking to customers about and selling! The suspension is a crucial safety system in terms of handling and keeping the car on the road. They are also a good way to increase overall gross profit as well as revenue. Join us for a discussion of how best to sell these very important components.OLT CourseService Sales Academy
TF-2012 / Golden Handcuffs30There are situations that call for a creative and long-term solution for keeping a key employee, especially when retaining that individual will enhance the value of the company, impact the ability to grow or they greatly influence the success of your company. Greg will share some ideas and tools on how to retain top talent within your organization.OLT CourseTransformers Institute
BMW-5214-8 / Mini Powertrain 4480"Topics Covered: ▪ MINI Engines and transmissions from 2007 to present ▪ Covering N12, N14, N16, N18, B36, B38, B46, B48 engines in detail. ▪ Direct injection fuel system design, components, troubleshooting and updates. ▪ Turbocharging system operational overview and diagnosis of boost related failures. ▪ Timing Chain - Known failures, preventive inspections, and corrective repair procedures, including special tool setups and parts updates. ▪ Design and function of ULEV and SULEV engines. Review of changes made to comply with enhanced emission standards. ▪ Electronically controlled variable displacement oil pump operation and design changes from N (07 - 14) to B (15 - present) engines. ▪ VANOS variants, changes, updates, plus diagnostic routines and techniques ▪ Manual Transmission - S.A.C (Self Adjusting Clutch), Dual Mass flywheel and Pendulum Flywheel - Installation procedures to avoid premature failures. ▪ Automatic Transmissions - Design, service, failure patterns, including the ASIN 6 speed transmission. ▪ MSA (automatic engine Start-Stop) operational function, enabling and inhibiting criteria. ▪ Including many other powertrain common issues and repair tips. ▪ Bonus Material - Learn what Predictive Drivetrain means for current and future MINI vehicles" ILT CourseWTI Instructor Led Courses
ASE-A7 / A7 - Heating and Air Conditioning60Test Prep - Heatingand Air ConditioningOLT CourseASE Test Prep
OLT-ESP-0105 / Cálculos esenciales40Este curso proporciona una comprensión de las medidas de velocidad y la frecuencia de rotación. OLT CourseInteractive Online Content (ESP)
TF-1907 / Working Interviews30After you’ve done your due diligence with a candidate that you’re keen on, utilize the working interview to put to rest any lingering questions or doubts. Dan will cover specific things you can have a candidate perform that will solidify in your mind that they are indeed the right candidate for the position. OLT CourseTransformers Institute
ILT-1207 / Import Computer Controlled Charging Systems480Today's charging systems are becoming more and more complex with the continuing addition of electronically controlled vehicle features. It is not unusual to find a 130 amp alternator on a vehicle that only a few years ago would have been equipped with a 60 amp version. With all that power available, the PCM must take total control of the charging system to manage the power output all the while maximizing fuel economy. This course will cover current import charging systems. You will learn how to use essential electronic skills along with scan data to make accurate diagnostic decisions.ILT CourseCTI Instructor Led Courses
ASE-P2 / P2 - Automobile Parts Specialist Test60Test Prep - Automobile Parts Specialist TestOLT CourseASE Test Prep
TF-1603 / System and Process Documentation30Improve the value of your company, build systems that are not dependent on specific people, improve the retention of employees, separate yourself from the business, and have a sense of peace about your business by having systems, processes and procedures documented. Visit areas of the business that must have proper documentation to solidify the foundational functions of your organization.OLT CourseTransformers Institute
LS-33 / MAF and the Modern Tech60ARCHIVED LIVESTREAM - Mass Air Flow Sensors (MAF) have been with us for decades, helping engine management systems know the precise volume and density of air the engine is breathing to provide the right fuel injector spray and correct spark timing. Faulty MAF sensors often set a Diagnostic Trouble Code (DTC) but that’s not always the case, leading to excess frustration in the service bay. In this one-hour Live Cast training program, veteran Delphi instructor Dave Hobbs will show: The design and operation of the most common MAF sensors Predictable failure with MAF sensors and the drivability symptoms that can result Diagnostic strategies for technicians at every level of technical ability Creating default modes by bypassing suspect MAF sensors Using advanced features within most scan tools to verify a faulty MAF Using a digital multi meter (DMM) in MAF diagnostics Using a digital storage oscilloscope (DSO) to catch intermittent MAF glitches Dos and Don’ts regarding MAF cleaning and replacement Sorting out MAF problems from actual engine breathing problems using ANY scan tool and a simple volumetric efficiency (VE) calculatorOLT CourseAVI Video Courses
LBT-84 / LBT-84 Getting Technical with Your Tech 290LBT-84 Getting Technical with Your Tech 2OLT CourseAVI Video Courses
ABS-1318-8F / Freins antiblocage et contrôle de la stabilité : Fonctionnement et diagnostic480Ce cours présente le fonctionnement et le diagnostic des systèmes de freinage antiblocage et de contrôle de la stabilité intégrés aux véhicules d'aujourd'hui. Ce cours couvre les améliorations apportées aux systèmes précédents, les changements au fonctionnement et les avancées réalisées en ce qui a trait aux composants des véhicules de production modernes. À la fin de ce cours, les techniciens seront prêts à effectuer le diagnostic et la réparation des systèmes de freinage antiblocage et de contrôle de la stabilité exigés par le gouvernement fédéral. Ce cours met l’accent sur le développement et le rôle du système de contrôle de la stabilité ainsi que sur les avancées récentes de cette technologie. Les procédures de diagnostic nécessitent l'utilisation des données des analyseurs-contrôleurs, des tests effectués à l’aide d’un multimètre numérique et l’utilisation d’un oscilloscope.ILT CourseFrench Instructor Led Courses
VFL-1030-4 / Vehicle Fluids: Lubricant & Filtration Technologies240Students attending this class will actively use provided worksheets and other support material to understand modern lubricants and filtration technologies. We will discuss advanced gasoline engine technologies which rely on proper OE oil formulations to work properly. We will examine the choices the consumer has with choosing the correct oil and filter media for their vehicles, so we can protect their powertrain warranty. Additionally, we will explore laboratory analysis of oils to fully understand what occurs to the oil in its useful life and how much life is left in it at the drain interval. The material presented in this class will enable today’s technician to understand why oil is an engineered part of a more complex drivetrain.ILT CourseCTI Instructor Led Courses
VSSA 0134 / Selling to the Price Shopper30Want to get a service advisor upset? Just mention Price Shoppers! We all price shop, but when it's a customer on the other end of the phone, or at the counter, we seem to forget that we've been there. Price shoppers offer a tremendous opportunity to grow your business - if handled properly! In this program you will learn why customers shop price, the really great thing about price shoppers, and how to turn a price shopper into a high gross customer.OLT CourseService Sales Academy
EET-3502-4SP / Cómo identifi car y solucionar problemas eléctricos efi cazmente: Aplicación de los esquemas de cableado en el diagnóstico240Este curso guía técnicos a través del uso eficaz de los esquemas de cableado como herramienta de diagnóstico . Aprender a combinar esquemas, información de funcionamiento del circuito , y las técnicas de flujo de energía a lo largo del circuito con los principios aplicados para diagnosticar problemas de forma rápida y precisa. Encuentra las fallas eléctricas rápida mediante el reconocimiento de las características de cortocircuitos, circuitos abiertos , y los problemas de circuitos de alta resistencia. Aprender las herramientas y técnicas más eficaces para utilizar para un fallo determinado . Durante este curso interactivo , los estudiantes utilizarán esquemas seleccionados para diagnosticar los problemas y las condiciones del circuito asignado .ILT CourseSpanish Instructor Led
OLT-1102 / Hand Tools Theory780Entry level technician hand tools theoryOLT CourseAdvanced Interactive Online Content
TF-2008 / Roles and Responsibilities30Take the ambiguity of responsibilities due to cross functional roles out of your business once and for all. You’ll learn the importance of having an organizational chart, roles, and clearly defined responsibilities, as well as determine the best person to perform and execute on those responsibilities. OLT CourseTransformers Institute
VC-002 / Virtual Classroom: Advanced PICO Math Channel and Reference Waveform Techniques60Join us for a no-cost LIVE Interactive Training Session on Advanced PICO Math Channel and Reference Waveform Techniques hosted by CTI Instructor Adam Robertson. Each session will cover the same information. Choose the time that works best for you. Even if you are a long time PICO user chances are you may not regularly use Math Channels and Reference Waveforms. Learn how to create and save Math Channels in a way that will turn your PICO into almost any electrical test tool, even a misfire detector. As Adam says, “If it involves math, your imagination is the only limiting factor”.ILT CourseVirtual Classroom
ILT-1405F / Diagnostic des ratés d'allumage modernes480Diagnostic des ratés d'allumage modernesILT CourseFrench Instructor Led Courses
EQUIP-0908-4 / Equipment Familiarization: Autel Maxisys 908240This course provides an overview of the navigation and operation of one of the most popular scan tools available today, the Autel MaxiSys. This course begins with an overview of the scan tool’s user interface and progresses through the features and functions which technicians use on a daily basis. Some of the topics covered include: tool navigation, vehicle selection, VCI connection, all module DTC scanning, data PID selection, building a custom data list, data graphing, data recording, managing captured data, 4 types of software updates for the MS908 and many other functions. This is an essential course for the new owner of an Autel MaxiSys 905, 908 or 908P scan tool.ILT CourseCTI Instructor Led Courses
ILT-1202B / Using Digital Multi-Meters240Technology is rapidly changing in the automotive world. Electrical and electronic circuitry seems to permeate every system of the vehicle and continues to get more complex. Diagnosing and repairing these complex vehicle systems requires diagnostic tools that provide accurate information. The digital multi-meter, or DVOM, is one of the most basic and most common pieces of diagnostic equipment. In this class you will learn how to fully leverage the DVOM and will be introduced to a new revolutionary diagnostic technique using a simple DVOM.ILT CourseCTI Instructor Led Courses
VSSA 0123 / Sales Process Step Three30Sometimes called "overcoming objections" this step of the sales process tells you where the customer is in the Customer Buying Process, how well you did in Step Two: Present and Explain the Options, and whether you can move to Step Four yet. Asking for feedback leads you to back up a step and educate more, or move forward and ask for the sale. When done well, you will quickly know what needs to be done next! This program provides word tracks to be used when asking for feedback, an understanding of why this step is important, and examples of how to use this step of your Sales Process.OLT CourseService Sales Academy
EET-4201-4 / Effective Electrical Troubleshooting: Digital Storage Oscilloscope Application & Testing240This course presents practical application of digital storage oscilloscope (DSO) techniques. Appropriate testing methods of major automotive systems including: fuel, ignition, charging/starting and engine mechanical will be presented. Each system will be approached with the following questions:  What am I working on/how does it work?  What questions do I need answers to for effective analysis?  What DSO technique can I use to obtain those answers?  What results should I expect?ILT CourseCTI Instructor Led Courses
LBT-301 / Mysteries Of Gasoline Direct Injection90LBT-301 Mysteries of Gasoline Direct InjectionOLT CourseAVI Video Courses
OLT13 / Ford Reprogramming60The World Professional Automotive Community [WPAC] presents Ford Reprogramming presented by Henry Merino from OPUS IVS. ILT CourseWPAC
OLT-4605 / Electrical Engineering Special Resistors70This three module course covers light dependent, magnetic resistive and thermistors. This is course 5 of 9 in the series. OLT CourseAdvanced Interactive Online Content
OLT-4803 / Engine Management Actuators380This 20 module course covers the theory and operation of engine management actuators.OLT CourseAdvanced Interactive Online Content
OLT-2611 / Electrical Components Theory750Entry level technician electrical components theoryOLT CourseAdvanced Interactive Online Content
VSSA 0128 / Selling Front Brakes30Brake inspections are a great way to bring customers to you! Once you have the vehicle in your shop and inspected, next you need to be confident in your ability to sell front brakes. Join us for a discussion on how you can match your brake selling process with the Customer Buying Process when selling front brakes! You will learn to create Need Recognition with customers, use foolproof tools to sell the brake job, and create consistency in your brake selling success. OLT CourseService Sales Academy
EET-3502-4VC / Effective Electrical Troubleshooting: Diagnostic Application of Wiring Schematics240This course guides technicians through the effective use of wiring schematics as a diagnostic tool. Learn to combine schematics, circuit operation information, and power flow techniques along with applied circuit principles to diagnose problems quickly and accurately. Find electrical faults fast by recognizing the characteristics of shorts, opens, and high resistance circuit problems. Learn the most effective tools and techniques to use for a given fault. During this interactive course, students will use selected schematics to diagnose assigned circuit problems and conditions. ILT CourseVirtual Classroom
ASE-A3 / A3 - Manual Drive Train and Axles60The ASE A3 Certification Test covers what you need to know about Manual Drivetrains and Axles. This class has unique cut-outs of transmission parts for hands-on training and explores the basic fundamentals of the transmission. Bill Haas covers: Clutches, drive shafts, differentials, transfer cases, front and rear axles Clutch function, service, diagnosis, adjustment, removal and replacement Transmission slippage and identifying oil leaks, bearing repair, and more The ASE program includes a booklet with comprehensive glos­sary, including all manual drivetrain & axle-related terms used in the study guide with dozens of useful illustrations. You will find the ASE A3 Manual Drivetrain & Axles self-study guide to be a handy reference manual that you can use on the job after you've taken the ASE test Runtime: 3 Hours Note: The A3 Test Prep Study Guide is NOT downloadable and may only be viewed online.OLT CourseASE Test Prep
VSSA0165 / The ROI of Training20Every shop knows they should attend training. Very few shops train really well however. In this program we'll not only discuss the ROI of training, but how to make training most effective for your shop. Expect to learn how to better engage employees in training, how to get the most from training, and exactly how much the shop needs to grow to pay for training.OLT CourseService Sales Academy
ATV-5202-8F / Diagnostic des moteurs hybrides et onduleurs 480Ce cours explorera le fonctionnement, le diagnostic et la réparation des véhicules hybrides. Les sujets abordés comprennent : le câblage, les onduleurs, les moteurs-générateurs et les convertisseurs. Une grande importance sera accordée à l’utilisation efficace des données d’analyse et à l’identification des outils nécessaires pour vérifier les composants. Des méthodes variées, dont des exercices de résolution de problèmes, serviront à évaluer le niveau de compréhension des techniciens.ILT CourseFrench Instructor Led Courses
OLT-4610 / Lead-Acid Batteries250Lead-Acid BatteriesOLT CourseAdvanced Interactive Online Content
LBT-196 / LBT-196 Genisys EVO105LBT-196 Genisys EVOOLT CourseAVI Video Courses
OLT-ESP-1219 / Baterías de plomo ácido55Mientras que la batería de automóvil de 12 voltios humilde parece haber cambiado poco en muchos años, cómo los monitores de vehículos modernos y mantiene la batería ha cambiado a un grado alarmante. Este curso proporcionará al consultor de servicio con los conocimientos básicos necesarios para entender las especificaciones de baterías para automóviles que permite discusiones informadas con respecto a las opciones de reemplazo con dos técnicos de servicio y clientes por igual.OLT CourseInteractive Online Content (ESP)
ILT-1401B / Pressure Signature Analysis (4-hr)240Many times during the history of the automobile revolutionary diagnostic techniques have come along that changed the way we diagnose and verify the systems on the vehicle in our bay. pressure signature analysis is the latest technique that can save yILT CourseCTI Instructor Led Courses
OLT-ESP-1004 / El motor de 4 tiempos75La comprensión de los motores de 4 tiempos, así como la interacción de esos golpes entre cilindros es crucial para el correcto diagnóstico de problemas de manejabilidad. Este curso reforzará su comprensión de conceptos básicos de 4 tiempos, así como presentarle a los diseños de bloques nuevos de motores. OLT CourseInteractive Online Content (ESP)
ATV-6001-8VC / ATV: Advanced Driver Assist Systems480You have seen them publicized on television. Advanced Driver Assist Systems (ADAS) that are developed to automate/adapt/enhance vehicle systems for safety and improved vehicle control. Some features are designed to avoid collisions and accidents by offering technologies that alert the driver to potential problems. Others to avoid collisions by implementing safeguards and taking over control of the vehicle. Adaptive features may automate lighting, provide adaptive cruise control, automate braking, incorporate GPS/ traffic warnings, connect to smartphones, alert driver to other cars or dangers, keep the driver in the correct lane or show what is in blind spots. These systems are entering the aftermarket repair world. Be up to date on operation and diagnostic techniques that will enable you to keep these jobs profitably in your shop.ILT CourseVirtual Classroom
LBT-281 / LBT-281 Servicing Hybrids180LBT-281 Making Money Servicing Hybrid VehiclesOLT CourseAVI Video Courses
ILT-1403-8VC / Developing a Diagnostic Game Plan240This course will provide the building blocks necessary to develop your own diagnostic game plan which can be used to solve a variety of diagnostic problems. One of the many challenges technicians face today is ''where to start?'' Diagnostics however, is not just about where to start but how to interpret the data acquired during diagnosis. This class uses case studies of actual vehicles to provide you with the testing procedures required to diagnose complex issues and the information necessary to properly interpret the data acquired during your diagnosis.ILT CourseVirtual Classroom
LBT-83 / LBT-83 Fuelish Tips90LBT-83 Fuelish TipsOLT CourseAVI Video Courses
TF-1805 / Quality Control Program30A quality control program is a set of procedures intended to ensure that a performed service adheres to a defined set of quality criteria or meets the requirements of the client. Discover the reason why having a quality control program is imperative to the success of your business. We’ll go through the steps needed to establish a quality control program for your shop and how to monitor and correct issues as they arise. OLT CourseTransformers Institute
STA-4000-4 / J-2534 Domestic Programming Update240J2534 is a constantly changing arena of technology. As the need for programming in the shop bay increases, especially with mandated OE diagnostic software being provided for use with a J Device, technicians have to be more familiar with the J2534 process. This class will focus on the need for J2534 today. The current information for hardware setup, software configurations, and changing OE websites will be covered in detail. Topics will include: • Computer and operating system setup • Java and Browser security configurations • J Device selection and management • OE websites and APIs. • The reprogramming process • Problems and solutionsILT CourseCTI Instructor Led Courses
LBT-257 / Future Power: Advanced Technologies in Batteries, Starting & Charging Systems240Charging and starting systems are changing as fast as current model years roll out. What we used to do to test them doesn’t always apply to the new way of testing today’s vehicles. Instructor Dave Hobbs covers all the latest information & technology including anti-theft systems. Modern vehicles rely on communication between computers and modules that operate everything. A properly maintained battery is essential to power these systems. In fact, some batteries are so sensitive to being overcharged one can do damage with their shops battery charger. This program will show you how to diagnose these issues and keep your skills up to date.OLT CourseAVI Video Courses
LBT-186 / LBT-186 Secrets to Running a Zoo45LBT-186 Secrets of Running a ZooOLT CourseAVI Video Courses
MBZ-5114-8 / Mercedes-Benz Body Systems IV480"Mercedes-Benz is launching new autonomous and driver-assist technologies at a rapid pace. Get a handle on the latest offerings currently available and stay ahead of the technology curve. ADAS repair and calibration is an emerging opportunity for your shop. Understanding operation, diagnostics, repair, and calibration of these systems is an essential service need coming to your shop soon. ▪ ADAS (Advanced Driver Assistance Systems) ▪ Advanced safety systems, function and overview ▪ Blind Spot Assist ▪ Active Lane Keeping Assist ▪ DISTRONIC Distance-Pilot with Steering-Pilot ▪ Active Lane Keeping Assist ▪ Active Brake Assist with Cross-Traffic function ▪ Speed Limit Assist ▪ Evasive Steering Assist ▪ PRE-SAFE® PLUS/ PRE-SAFE® ▪ Pedestrian Protection ▪ Park-Pilot and 360° camera ▪ Telematics 5.5 with Multifunction touchpad with controller. Introduction to Car-to-X communication ▪ Active Body Control (ABC) diagnostics and common issues ▪ MAGIC BODY CONTROL - A foresighted suspension system that registers a road surface scan by utilizing stereo cameras that compensate for surface irregularities ▪ Introduction to chassis FlexRay™. This high speed bus is necessary for the MAGIC BODY CONTROL system. ▪ Power Management - Introduction to deep discharge protection system introduced as of the W213 Chassis (2017 E-class). How no-load currents perform hardware resets" ILT CourseWTI Instructor Led Courses
OLT-ESP-1215 / La electricidad y el Equipo de pruebas eléctricas90Este curso introducirá tensión alterna y continua, así como cubrir el uso básico de un voltímetro digital Ohm. Este curso básico proporciona los conocimientos necesarios sobre las características de funcionamiento de los equipos de prueba virtual que serán utilizados en muchos otros cursos de formación basados CTI web.OLT CourseInteractive Online Content (ESP)
OLT-2100 / Engine Repair Pre & Post Test150Entry level technician engine repair pre & post testsOLT CourseAdvanced Interactive Online Content
ILT-1805 / European Vehicle Security Systems480Modern-day immobilizer systems present the technician with many challenges and European vehicles only prove to compound these challenges. A service as simple as replacing an ignition key can now end up costing hundreds of dollars. Performing immobilizer resets or entering pin codes in the stereo systems can be frustrating for the technician working on a modern European vehicle. This course will provide you with the understanding of the process on how to become a vehicle security professional and help you recognize the opportunities to utilize this in your market. Your instructor will teach you how European vehicle security systems work and how to properly troubleshoot and repair these vehicle security systems. Topics covered in this class include; how to become a registered vehicle security professional, pin and key code acquisition, transponder type security systems operation, diagnostic tools, programming, and troubleshooting and repairing security systems equipped on VW, Audi, BMW, Jaguar, Mercedes Benz, Volvo, and more.ILT CourseCTI Instructor Led Courses
LG-M2 / Electronics & Electronic Systems115Learnguistice video course focused on Electronics and the systems usedOLT CourseLearnguistics Online Content
LBT-237 / LBT-237 F.R.E.D. Kicks The CAN240LBT-237 F.R.E.D. Kicks the CANOLT CourseAVI Video Courses
SAT-1000-4 / Technical Training for the Service Advisor: Understanding OBD2 Monitors240This class is designed as technical training for the service advisor. The ability of the advisor to understand the customer’s concerns and ask the proper question is an essential step at the beginning of a repair process. With greater system knowledge, communication between the technician and the advisor will be improved and misunderstandings and errors reduced. This class will improve the ability of the advisor to properly explain the work performed or needed to the customer and answer questions in an understandable yet technically accurate way. The first class in this series will deal with understanding Monitors, OBD2 operation and DTC set criteria. Future classes will explore sub systems such as Evaporative Emissions Control. Note: This class is specifically designed for the CTI Canada market.ILT CourseCTI Instructor Led Courses
OLT-4609 / Electrical Engineering Signals125This six module course covers the application of diagnostic tools to possible faults in components that might be found in automotive electrical systems. This is course 9 of 9 in the series. OLT CourseAdvanced Interactive Online Content
LBT-277 / LBT-277 Making More Money Servicing TPMS60LBT-277 Making Money Servicing TPMSOLT CourseAVI Video Courses
LDD-5140-8F / LDD: Fonctionnement et diagnostic du moteur Ford Powerstroke de 6,7 L480Ce cours présente en détail le fonctionnement et les procédures de diagnostic du moteur Ford Power Stroke de 6,7 L moderne. Ce cours a été conçu pour mettre à profit les techniques du constructeur, mais également pour comparer ces techniques avec celles utilisées par la plupart des ateliers du marché secondaire. Voici les sujets couverts : caractéristiques du moteur, gestion des commandes électriques, réseaux, système d’alimentation, système de commande des bougies de préchauffage, système de gestion des émissions (dont le système de traitement postcombustion des gaz d’échappement), systèmes d’admission d’air et de turbocompression, problèmes d’entretien, comparaison entre les fonctionnalités d’un analyseur-contrôleur du constructeur et celles d’un analyseur-contrôleur du marché secondaire et bulletins techniques.ILT CourseFrench Instructor Led Courses
LBT-229SP / LBT-229 SP Diagnosticos Intermitentes180LBT-229 SP Intermittent Diagnostics - SpanishOLT CourseAVI Video Courses
ATV-6002-4VC / ATV: ADAS Best Practices240Advanced driver assist systems (ADAS) faults come in a variety of forms. Component failure, networking problems and calibration failures are at the top of the list. This class will explore ADAS best practices and the analytic process used to solve these problems efficiently. Learn how these systems can be effectively serviced and repaired using an understanding of the technology, strong foundational skillsets and current service information. Topics include: • Current tooling to set calibration targets correctly • Utilization of current service information • Common environmental causes of calibration failures • The analytic process • Examples of common failures and correctionsILT CourseVirtual Classroom
ILT-1000B / Vehicle Valvetrains: Operation and Diagnosis (4-hr240Variable valve timing (vvt) systems have been in production for over 20 years and are used by every manufacturer to provide torque and emissions controls by manipulating the timing of the valve train. today, these systems go beyond valve timing to inILT CourseCTI Instructor Led Courses
AVI-ASEA6 / ASE-A6 Electrical180ASE A6 Test Prep-Electrical/Electronic SystemsOLT CourseAVI Video Courses
VSSA 0115 / Getting the Appointment30Getting the appointment is an absolutely critical skill set for Service Advisors. Your marketing gets people to call, but for any business to be conducted you must get the customer to come visit you in person! This program discusses ideas, principles, and word tracks to get your customers to come visit!OLT CourseService Sales Academy
VSSA 0106 / Customer Buying Process Step Three30Step Three of the all important Customer Buying Process is where the service advisor excels. This is where all resources, sales process, and learning come together to get the customer to the next step - purchasing. Do this right, and you'll get the sale! Expect to learn best practices related to Creating Need, presenting information, and determining what options the customer has.OLT CourseService Sales Academy
BMW-5304-16 / BMW Engine 41080"BMW Engine 4 - A 2-day training course covering all BMW gasoline engines from 2007 to 2017: N20, N26, N54, N55, N63, N63TU, N63TU2, N74, B48, and B58. Detailed functional descriptions, and real world approaches to diagnosis and repair for: ▪ Valvetronic - Evolution and implementation into the turbo direct injection motor. ▪ Turbocharging Technology - Diagnosis and repair of boost related problems on both conventional and twin scroll designs. ▪ Fuel Delivery Systems - Pattern failures of the low and high pressure circuits, with an emphasis on a diagnostic routine using fuel trim. ▪ Misfire Analysis - How to determine if the misfire is a failure in the ignition system, fuel delivery, or air management system. ▪ Variable Camshaft Timing ""VANOS” - Operation and system changes over the last decade. Diagnostic and repair solutions for various failure scenarios. ▪ Evaporative Emissions Systems - Operation, components, and diagnosis including DMTL and NVLD. ▪ Practical diagnosis and repair techniques for common mechanical failures including timing chains, leaks, oil consumption, and more. ▪ BMW Cooling Systems - An in depth understanding of the various aspects of the modern cooling system technology. Including electric pumps, map cooling. variable circuits and indirect charge air cooling. ▪ Service and maintenance recommendations and best practices." ILT CourseWTI Instructor Led Courses
HVAC-4000-4 / Automotive HVAC Update240This HVAC Update class is designed to familiarize the shop and technicians with the current state of A/C service. While it is not designed as a complete A/C refresher course it touches on many foundations from previous courses and adds current information regarding new technologies, diagnostic techniques and the critical nature of HVAC systems today. Who should attend? Both technicians and customer service personnel. Topics include: • Current equipment standards and how to verify capabilities. • The future with R-1234yf and how it will impact the service bays and customer satisfaction. • Real information on safety with new refrigerants. • Changes in leak detection and how to verify equipment operation. • A thorough review of the new service process and machines including video demonstrations. • A review of testing practices with added tools and techniques to save time and increase accuracy.ILT CourseCTI Instructor Led Courses
ILT-1000 / Vehicle Valvetrains: Operation and Diagnosis480Variable Valve Timing (VVT) systems have been in production for over 20 years and are used by every manufacturer to provide torque and emissions controls by manipulating the timing of the valve train. Today, these systems go beyond valve timing to include variable displacement technology as well as variable valve lift. These systems are quite complicated and are susceptible to failure when not properly maintained. Diagnosing these complicated systems can be a challenge without a good understanding of how the various systems function and how to use the scan tool to diagnose their operation. This course focuses on the theory, operation and diagnosis of current vehicle valvetrain designs.ILT CourseCTI Instructor Led Courses
OLT-ESP-1003 / Fundamentos de combustión interna35Este curso se explicarán los diseños básicos de funcionamiento tanto de la gasolina de 4 tiempos y motores diesel.OLT CourseInteractive Online Content (ESP)
STA-3803-4F / Comprendre et utiliser les données de correction de l’alimentation240Les stratégies utilisées de nos jours par les constructeurs pour la correction de l'alimentation en carburant remettent en question les idées reçues quant à son diagnostic. Même si les calculs de masse de carburant et d'air, le contrôle de l'alimentation et l’exactitude des données sont aussi importants que jamais, les stratégies logicielles du PCM peuvent modifier les valeurs de correction d'alimentation d'une manière contraire aux attentes des techniciens. Ce cours traite de l'importance de la correction de l'alimentation en carburant pour la longévité du catalyseur, les limites d'émission, la consommation de carburant et la puissance. Apprenez comment vérifier précisément les paramètres et données d'entrée critiques du système d'alimentation. Identifiez les problèmes liés à l'air, pas seulement les problèmes liés au carburant. Améliorez l'exactitude de vos diagnostics en utilisant les corrections d'alimentation pour réaliser seulement les tests ciblés nécessaires. ILT CourseFrench Instructor Led Courses
EET-3504-4 / Diagnostic Application of DIN Schematics240European DIN wiring schematics, commonly used by Volkswagen and Audi, are very different than most schematics used on domestic vehicles. They can be a challenge for many technicians but understanding DIN unlocks powerful information hidden in that format. This class will give technicians a better understanding of the DIN format and allow them to practice their use in class for diagnostic purposes. Topics include: • Understanding symbols • Understanding DIN numbering standards • Understanding tracks • Utilizing the legend • General DIN navigation rules • Application of DIN wiring for diagnosis • In-class DIN wiring exercises applied to common problems using provided wiring PDFs ILT CourseCTI Instructor Led Courses
TF-1201 / Introduction to Sales30In this video, we introduce you to Jason Servidio, one of the most talented and sought-after service advisor trainers in the industry. Jason and Greg discuss the mindset needed to have a successful and duplicatable sales process in your shop. They discuss relational selling vs. transactional selling. Jason and Greg set the stage for this incredible series that can change your business in a very dramatic way.OLT CourseTransformers Institute
LBT-108 / LBT-108 Survival Skills for the Service Provider100LBT-108 Survival Skills for the Service ProviderOLT CourseAVI Video Courses
TF-1303 / Developing Managers30As you grow and expand your company, developing a great manager is a huge part of a business. Jason and Greg discuss managers who sell and manage and managers who mainly manage. Greg shares great advise beginning the development of a scalable system.OLT CourseTransformers Institute
OLT-ESP-1317 / Multi-puerto de inyección de combustible450Este curso cubre el diseño y las características operativas de los sistemas modernos de inyección de combustible multi-puerto.OLT CourseInteractive Online Content (ESP)
HVAC-VC1 / HVAC Data Analysis60The CTI+WTI Virtual Classroom [VC] presents HVAC Data Analysis. As HVAC systems have added features and new technologies, the cost of service and repair has grown. Our clients appreciate the accuracy and value provided by a well trained and equipped service facility. Especially in the era of R1234yf, the use of a refrigerant recovery and recharge as a “diagnostic step” may not offer the best value. Today’s systems offer more data, utilities and tests through the scan tool. This webinar will introduce some of these tests and data along with the diagnostic direction that can be gained from their use. • Develop solid diagnostic strategy • Identify and utilize specific scan tool PIDs • Verify post-repair operation If you wish to Enroll in this class, login to the CTI+WTI LMS by selecting Sign In located at the top right corner of this page. From your Home page select Courses/My Calendar. Select this course from the Courses list. Select the date you wish to attend. There will be an Enroll button at the bottom of the Class Details page. Enrolling places the class on your Home Page under My Classes. IMPORTANT: you must register by selecting the ZOOM link on the appropriate event page. There is no cost to this event. ILT CourseVirtual Classroom
BRK-2010-8SP / Frenos : Mejores Prácticas en Servicio de Frenos.480Esta clase está diseñada para establecer estándares de rendimiento para cada profesional de servicio de frenos. Al seguir las pautas en esta clase y libro de ejercicios, sabrá qué se espera de usted al realizar un trabajo de frenos básico. El objetivo principal de cada trabajo de frenos es brindar a sus clientes un vehículo seguro y confiable que se detenga sin ruido en todo momento. Mantenga estos objetivos en mente mientras revisamos los estándares de desempeño de Mejores Prácticas en Servicio de Frenos. Los temas incluyen las mejores prácticas para la inspección de frenos, la selección de fricción, el mecanizado del rotor utilizando y fuera de los tornos del automóvil, el uso adecuado de las mediciones de desviación lateral y la indexación del rotor y la validación de la reparación adecuada.ILT CourseSpanish Instructor Led
OLT-2604 / Electrical Troubleshooting Theory90Entry level technician electrical troubleshooting theoryOLT CourseAdvanced Interactive Online Content
TF-2010 / Test your Current Staff to Understand Better Who They Are30One of the things we can do for a healthy, thriving organization is better understand the make-up of our people. Review a handful of powerful assessment tools that can help you understand your people better. With an understanding of what makes someone tick and what motivates them, you can optimize their performance and that of your organization.OLT CourseTransformers Institute
TF-1804 / Shop Safety30The safety of your employees, vendors, clients should be paramount. With a focus and on safety, you’ll see how many areas are impacted and how to set up a company safety program that will prioritize safety without compromising. Know exactly what needs to be in a safety manual to protect yourself and your employees. OLT CourseTransformers Institute
EET-5010F-4 / Systèmes de charge et gestion de puissance des véhicules nord-américains240Avez-vous déjà remplacé un alternateur inutilement? Que faut-il faire lorsqu’un témoin BAT, GEN ou ALT est allumé dans un véhicule récent muni d’un système de charge commandé par ordinateur? Le développement des architectures électriques et électroniques de nouvelle génération a entraîné un nouvel équilibre entre les batteries modernes et les systèmes de charge qui répondent aux besoins électriques des véhicules. Les systèmes de charge modernes sont conçus pour maximiser l’efficacité de l’alternateur, gérer les charges, améliorer l’état et la durée de vie de la batterie, envoyer des messages de diagnostic pour avertir le conducteur et minimiser l’impact du système sur l’économie de carburant. Ce cours abordera les types de gestion des commandes électriques; la commande régulée de tension d’allumage avec la clé de contact en position OFF et ON; l’état de charge et de santé de la batterie; le diagnostic de la poulie d’alternateur (poulie d’alternateur à roue libre [OAP] et poulie à roue libre de découpleur d’alternateur [OAD]); l’interprétation des messages de l’indicateur de charge et le fonctionnement des modes du système de charge.ILT CourseFrench Instructor Led Courses
EET-3503-4VC / Effective Electrical Troubleshooting: Practical Application of Domestic OE Schematics240When a simplified wiring schematic doesn’t provide the necessary diagnostic information, access to the added features of OE wiring diagrams can help save valuable diagnostic time. Learn how to access wiring information directly from the vehicle manufacturer as well as through aftermarket information systems. Added features include web-based hyperlinks to connector views and component locations, photographs to help identify components, and automatic links to associated diagrams. This class will show the use these added features to effectively diagnose circuit problems. Explore the unique formats of each OE’s schematics system. See advanced testing techniques applied to specific vehicle problems and participate during in-class diagnostic challenges.ILT CourseVirtual Classroom
SSA-201 / Service Counter Selling Skills240Selling preventative maintenance services, explaining repair estimates, and building stronger customer relationships. Customer satisfaction, customer retention, and profitability are emphasized throughout this program.ILT CourseService Sales Academy
LBT-213 / LBT-213 Fuel System Testing Strategies150LBT-213 Fuel System Testing StrategiesOLT CourseAVI Video Courses
ILT-1306SP / Diagnostico de Regulacion de Combustible Total240Ajuste de combustible es mejor oportunidad del técnico para encontrar la ruta de diagnóstico derecho a resolver la mayoría de todos los problemas de maniobrabilidad y rendimiento del motor. Este curso disipar los mitos sobre el ajuste de combustible a corto y largo plazo y el instructor introducirá el concepto de recorte total de combustible. Es importante que se tome en consideración la modificación total de combustible del PCM en el diagnóstico de estos problemas. Los efectos de ajuste de combustible trasero que se encuentra en la mayoría de los vehículos de hoy en día, también se explicarán. Esta es una clase hay que ver que le abrirá los ojos a la potencia de diagnóstico total de ajuste de combustible.ILT CourseSpanish Instructor Led
OLT-2103 / Lubrication & Cooling Theory780Entry level technician lubrication and cooling theoryOLT CourseAdvanced Interactive Online Content
EPT-002 / Essentials of Performance Tuning: Mysteries of Fuel Injection120In this course Ron Bilyeu discusses all aspects of high performance electronic fuel injection. He will cover everything from air flow into the engine by way of an aftermarket intake or throttle body, to fuel delivery through big injectors or an aftermarket fuel pump. This class will equip you with the ability to tune your high performance hot rod to get most out of any aftermarket application to get the best bang for your buck! Making more horse power is the main goal of this course and you’ll gain a solid foundation for doing so by learning about the following: Measurements of air and mass air flow, Pegging the mass air flow sensor, Picking the camshaft, Adjustable fuel pressure regulation, Capacitive ignition for distributors, Performance exhaust systems and much moreOLT CourseAVI Video Courses
LBT-302 / F.R.E.D. Busses the Brakes150If you’ve been trying to keep up with today’s vehicle electronics there is no better topic to get up to speed on than advanced braking and collision avoidance systems. Veteran instructor and F.R.E.D. (Frustrating Ridiculous Electronic Device) expert Dave Hobbs will take you into the world of the latest ABS Sensors, Brake by Wire Systems, Stability Controls, Collision Sensing Cameras, Radar Sensors and the latest Data Busses. In this action packed training program Dave uses real world case studies, lab scopes, meters, and scan tools with live on vehicle demonstrations to prepare you for success and profitability diagnosing the latest body and chassis systems designed to keep your customers safe! Topics Covered: Ultrasonic Sensors Smart Cameras Smart Chassis Electronics – Sensors & Diagnostics Future of Driving - V2V / Self Driving Cars & Service Wheel Speed, Steering Angle, Yaw, Lateral, & Brake Sensors Sensors for Pressure & Brake Pedal Position Brake By Wire Systems Module and Scan Tool Communications UpdateOLT CourseAVI Video Courses
SSA 203 / Growing Your Customer Base480Is your shop maxing out on productivity? Need to drive more car count now? Not sure if your current marketing plan is delivering the results you need it to? Too often it's the simple things that get overlooked that allows a repair shop to grow their customer base. This program discusses effective ways to increase your customer base in a simple, controlled, profitable manner. Customer satisfaction, customer referral, quality control, and consistency in process are the core concepts emphasized in an interactive and lively environment.ILT CourseService Sales Academy
ILT-1412 / Controller Area Network Diagnosis480Controller Area Network (CAN) is the modern standard communication protocol between the scan tool and the vehicle that has been fully implemented as of the 2008 model year. However, CAN has been around for many years on European and some other domestic vehicles and provides many new enhancements to your diagnostic capabilities. This course will cover the basics of CAN as well as other common vehicle data network communication protocols. This course focuses on the changes that will affect your diagnostic strategies.ILT CourseCTI Instructor Led Courses
TF-1602 / Process Execution30Process execution is understanding and executing on each function within the business. We breakdown the 7 areas of the business that need to have trainable, repeatable, and executable processes in place to make sure your business runs productively and profitably. Examine how one specific daily activity impacts several areas of the business and position yourself for further examination and understanding of your own processes.OLT CourseTransformers Institute
OLT-4608 / Electrical Engineering Oscilloscope155This course covers the key skills required to use a digital storage oscilloscope in diagnosing electrical and electronic circuits. This course is number 8 of 9 in the series. OLT CourseAdvanced Interactive Online Content
OLT-4602 / Electrical Engineering Measurement85This course covers the basic tools used in electrical diagnosis in five modules with quizzes. This is the second course in the series. OLT CourseAdvanced Interactive Online Content
OLT-2304 / Differential Theory75Entry level technician differential theoryOLT CourseAdvanced Interactive Online Content
EET-5010-4F / Diagnostic efficace des circuits électriques : Systèmes nord-américains de charge240Remplacez-vous l'alternateur inutilement? Lorsque nous voyons allumé un témoin BAT, GEN ou ALT allumé, que fait-on sur un véhicule récent équipé d’un système de charge contrôlé par ordinateur? Le développement des architectures électriques et électroniques de nouvelle génération (EEE) a permis de créer un tout nouveau niveau d’équilibre entre les batteries modernes et les systèmes de charge qui répondent aux besoins électriques du véhicule. Le système de charge moderne est conçu pour optimiser l’efficacité du groupe électrogène, gérer les charges, améliorer l’état de santé et la durée de vie de la batterie, envoyer des messages de diagnostic pour alerter le conducteur et minimiser l’impact du système sur la consommation de carburant. Ce cours couvrira: Conceptions de gestion de l'énergie électrique Contrôle de tension régulé pour allumage éteint et à la demande État de la batterie, santé et fonctionnement Diagnostic de la poulie de l'alternateur, y compris la poulie de l'alternateur (OAP) et le découpleur (OAD) Interprétation du message indicateur de charge Modes de fonctionnement du système de charge ILT CourseFrench Instructor Led Courses
LBT-300 / LBT-300 Cummins Generations165Cummins Generations OLT CourseAVI Video Courses
LBT-323 / Electrical Troubleshooting165This HD Broadcast event from Bill Fulton “Electrical Troubleshooting and Schematic Based Diagnostics”, is a comprehensive schematic based look at the path technicians should take when faced with electrical issues. Topics covered include: Electrical schematic based diagnostics Color coding voltage, grounds, components, and bias circuits for ease of diagnostics Examples of current for testing Voltage drop testing from both the feed and ground sides of the circuits Fundamental use of all DVOM features Various case studies from real world automotive electrical problems Determining bias state of Relays and Igniters Using valuable min/max peak detect mode of DVOM Diode testing Using the Ohmmeter Intermittent electrical problem detection strategiesOLT CourseAVI Video Courses
VC-003 / Virtual Classroom: Solid Electrical Foundations for Reliable Diagnostics60Join us for a no-cost LIVE Interactive Training Session “Solid Electrical Foundations for Reliable Diagnostics” hosted By Jim Cokonis and Rich Falco. Each session will cover the same information. Choose the time that works best for you. It's been proven that effective diagnostic techniques only come from a solid grasp of the application of physics for the system you are testing. In this webinar Jim and Rich will demonstrate how voltage and current behaves in working circuits and those that aren't working so well. Learn why your testing is giving the results you get.... IT'S ALL ABOUT THE LAWS! This session will utilize both illustrations and software simulators that bring a reality to you that a regular lecture cannot. Attendees will be given an opportunity to be involved with their own video and audio for discussion and questions.ILT CourseVirtual Classroom
VSSA0195 / Managing Shop Workflow20Your shop's workflow is connected to everything from Customer Satisfaction to the Money You Make. Ensuring smooth daily workflow is critical to maximizing your potential. This program lays out the basics that you must pay attention to when considering how work is moved into the shop, processed, and moved back out of the shop.OLT CourseService Sales Academy
VSSA0155 / Employee On Boarding20Tired of turnover? Tired of hiring the "wrong" person? Set your new hire employee up for success! Research shows that a successful first 30 days of employment greatly increases the likelihood that an employee will stay with you, and become successful at the job you hired them for. Come learn what an onboarding plan looks like, what to do with a new employee in the first 30 days, and how to set yourself and your employee up for success.OLT CourseService Sales Academy
LS-10 / Electronic Communication and Diagnostics for the Diesel Technician60RCHIVED LIVESTREAM - December 10, 2014 Heavy duty diagnostic capabilities have changed tremendously with increased data speed and the sheer quantity of information available to the technician. On-board diagnostic standards, similar to passenger cars, are being added to class 7 and class 8 trucks to provide greater access to diagnostic information for diesel technicians. This LiveStream will cover the history of heavy-duty communication protocols and changes to diagnostics connections. Topics Covered: Computer protocols SAE J1587/J1708 SAE J1939 Scan data and codes PIN connections and network access New heavy duty on-board diagnostics standards RP1210 reprogramming standardsOLT CourseAVI Video Courses
OLT-ESP-1701 / La iluminación del vehículo90sistemas de iluminación del vehículo son un misterio para muchos conductores. Este curso proporcionará conocimientos introductorios de tipos de fuentes de luz, así como los diversos usos de las diferentes tecnologías de iluminación en los vehículos modernos. Al término de este curso, el alumno debe tener la capacidad de discutir con confianza las necesidades de iluminación y servicio de vehículos. OLT CourseInteractive Online Content (ESP)
OLT-4601 / Electrical Engineering Introduction125This course introduces electrical fundamentals along with DC and AC voltage in 2 modules with quizzes. It is the first of 9 courses in this seriesOLT CourseAdvanced Interactive Online Content
OLT-2201 / Automatic Transmission & Transaxle Theory735Entry level technician automatic transmission & transaxle theoryOLT CourseAdvanced Interactive Online Content
VSSA 0113 / Educating Your Customer When They Aren't Present30It used to be that it was very difficult to educate the customer as part of the sales process if they weren't present at the shop. Today, things are very different! You have many options to educate the customer about what they need, why, and what needs to be done, however, too many repair shops are still not fully utilizing these tremendous tools. In this program you will learn what tools are best at educating customers remotely, how to use these tools efficiently, and what you can do to get better at using them.OLT CourseService Sales Academy
TF-1306 / Overcoming Price Objections30No matter what price point you are in the market, we all must overcome price objections. Learn how Greg Bunch uses these techniques to maximize the sale while holding margin while building trust with the customer.OLT CourseTransformers Institute
ASE-A4 / A4 - Suspension and Steering60Test Prep - Suspension and SteeringOLT CourseASE Test Prep
TF-1601 / Contingency Plan30We don’t think of contingency plans often, but they are exactly the kind of occurrences that cripple or devastate your business and can even potentially put you out of business. Look at what risks you’re exposed to and what steps can be taken to mitigate exposure in the future. Know what kind of insurance you absolutely cannot live without and be prepared for what might come your way.OLT CourseTransformers Institute
OLT16 / VAG - DSG Transmissions60The World Professional Automotive Community [WPAC] presents VAG - DSG Transmissions presented by Niel Speetjens from ZF. ILT CourseWPAC
ILT-1417-8VC / Developing a Diagnostic Game Plan - II480The execution of any vehicle function requires, Inputs, Processing, Communication and Outputs often spread across multiple ECUs. Any step in this distributed process can break down. Do you have a “Game Plan” for dealing with today’s complex vehicle distributed vehicle systems? Diagnostics today is 75% research & game plan building and 25% actual testing. Using case studies of documented broken vehicles this course will outline new processes and strategies that are “real world” proven to be successful. By practicing problem solving in the classroom, the technician is better able to recognize patterns when faced with a similar problem in his bay that will lead to faster and more accurate diagnosis and repair.ILT CourseVirtual Classroom
LS-53 / Fundamentals of TPMS60ARCHIVED HD BROADCAST - TPMS systems have been mandatory on most vehicles for almost a decade, so it's critical you know how they work and some of their repair issues. Instructor Mark DeKoster helps you make faster, more accurate repairs with great information contained in this course. Course Objectives: Understanding TPMS regulations and requirements How to perform the 5 step analysis procedure Understanding the importance of service publications Know the differences between passive and active TPMS systems Know the tools needed for TPMS diagnostics and relearn procedures Hands-on demonstrations of relearn proceduresOLT CourseAVI Video Courses
CTS-100 / Critical Thinking Skills240This course covers the fundamentals of critical thinking or problem solving by identifying the elements of critical thinking with a focus on those skills that can be modified or learned. These basic skills are then applied to real world automotive problems to give the participants and understanding of how each skill will improve their diagnostic accuracy and efficiency.ILT CourseCTI Instructor Led Courses
ASE-A5 / A5 - Brakes60Test Prep - BrakesOLT CourseASE Test Prep
OLT-4101 / Engine Advanced1390This course contains 46 modules with quizzes focused on the theory and operation of modern engines. OLT CourseAdvanced Interactive Online Content
SSA 004 / Core Selling Concepts240This single night class introduces the core concepts taught in Exceptional Customer Handling Skills and Service Counter Selling Skills without the classroom activities and in-depth discussion. Being customer focused and understanding the Customer Buying Process will be critical to your selling and business success. ILT CourseService Sales Academy
ASE-G1 / G1 - Auto Maintenance and Light Repair60Test Prep - Auto Maintenance and Light RepairOLT CourseASE Test Prep
TF-1203 / Training Sales Effectively30The conversation continues about changing the mindset of professional development. Training needs to be motivating and fun. Your internal sales program needs to build confidence in your sales staff and be consistent across the board for all service advisor and managers. Jason and Greg will discuss the value of both internal and external training.OLT CourseTransformers Institute
ILT-1417F / Élaborer un plan de match pour effectuer un diagnostic- Partie 2480Un diagnostic réussi consiste en 75 % de recherches et 25 % de tests pratiques; faites-vous à l’idée! Si nous ne savons pas comment le système fonctionne, nous devons l’apprendre avant de pouvoir le réparer. Ce cours vous mettra au défi de créer de nouveaux processus et de nouvelles stratégies pour réparer les véhicules défectueux des études de cas. Les techniques de formation MINDS-ON-TRAININGMD de CTI seront utilisées pour afficher les données de chaque véhicule afin que tous les étudiants aient accès aux informations requises pour résoudre chaque problème. En résolvant des problèmes théoriques pendant le cours, les techniciens seront davantage en mesure de reconnaître les modèles de données lorsqu’ils feront face à un problème similaire à leur atelier.ILT CourseFrench Instructor Led Courses
ILT-1309 / Volkswagen Audi Diagnostic Strategies480This course continues the process started in VWA100 with a focus on scan tool diagnosis. This course also presents a detailed understanding of the service challenges created by these vehicles. You will learn how to deal with the many pattern failures, along with the details needed to code and program modules that is common place with this vehicle group.ILT CourseCTI Instructor Led Courses
LS-51 / Bosch Denoxtronic (DeNOx) System Overview65ARCHIVED HD BROADCAST - Exhaust gas after-treatment systems are an integral part of today’s common rail diesel vehicles and understanding how to diagnose and service these emissions control systems is critical for optimal vehicle operation and longevity of these expensive components. In order to reduce Nitrogen-oxide (NOx) output, many vehicle manufacturers have elected to utilize a Selective Catalyst Reduction (SCR) system. This HD streaming event, sponsored by Bosch will provide the information needed to understand and diagnose passenger car and heavy duty diesel Denoxtronic systems. Topics Covered: Overview of after-treatment system components Review of SCR DeNOx theory of operation Denoxtronic 3.1 passenger car system overview Denoxtronic 2.2 heavy commercial and off highway system overview Review diagnostic and service procedures What tools are needed to service SCR systemsOLT CourseAVI Video Courses
OLT-4613 / Glow Plugs90Glow plug heating systemOLT CourseAdvanced Interactive Online Content
GDI-4203-4 / Gasoline Direct Injection: Analytic Test Drive 240A test drive is not intended to isolate faults which may be causing a symptom or concern. The purpose of an analytic test drive is simply to gather information. Then once the information you have gathered has been analyzed, you can determine the proper test or tests to perform in order to narrow down the problem to a vehicle system or subsystem and eventually diagnose the root cause of a problem accurately. This class will examine several examples of captured scan data from GDI vehicles. This data will quickly assess the condition of the engine management system, verify correct operation, or find clues that will direct intrusive pinpoint tests efficiently. Whether the problem is DTC driven or symptom driven, a repeatable test drive cycle will determine if the root cause is air (VE) related, fuel related, or adaptive related.ILT CourseCTI Instructor Led Courses
SMART-16 / SMART Groups960"Take the time to invest in your business and yourself. Meet with other fellow business owners and receive many different and effective tools to help your business succeed, as well as solve problems with input and advice from the other group members. The goal is to harness the power of peer-to-peer mentoring and professional coaching to dramatically improve your business in a multitude of areas including, marketing, finance, human resources, customer service training, and much more. Our Smart Groups meet in person, through video conferencng, and on the telephone. We also utilize a private Facebook page. Each group meets face-to-face for 2 days, 5 times each year, and a team conference call happens monthly. Our SMART Groups offer: • Solutions and ideas from group brainstorming • Tools to improve your profitability using proven financial composites. • Marketing and human resources training • Effective proceeses and procedures to recruit, train, compensate, & retain great employees • Employee management and leadership training • Tracking numbers and setting benchmarks for future growth Be our guest free of charge at a Smart Group meeting near you. Come meet SMART group memembers and see just how life-changing a SMART Group could be for you and your business." ILT CourseSMART Group
VSSA 0125 / Sales Process Step Five30Just because you got the sale doesn't mean the work is done! A great sales process brings the customer right back to the next sale by Managing the Customer Relationship. Some like to call this 'follow up' but it is much more than just following up with the customer. It's making sure you get the next sale, another referral, and a great relationship. Learn best practices related to staying in touch with customers, how to make sure the customer comes back again and again, and create fans for life.OLT CourseService Sales Academy
STA-2506-8 / Scan Tool Academy: Applied Functionality480Scan Tool Academy: Applied Functionality (Module 2) will continue to explore the modern scan tool where Module 1 left off. Topics will include additional functionality on the manufacturer specific sides of the tools. It will include both professional level aftermarket as well as manufacturer developed tools. The capabilities of the tools to display, graph, arrange, and store/save data will be covered. The selection of PIDS for evaluating a failure will be demonstrated. Special tests such as all module scans, health checks, network test, system tests, and active controls will be covered to include how they are useful in diagnosis. Functionality for module setup, configuration, and option setting will be covered. The majority of this class will be focused on powertrain and transmission applications. Additional topics will include the use of triggers and automated captures and how they can be useful tools during diagnosis. In Module 2 we will: • Learn to apply graphing and recording techniques. • Evaluate network wide DTCs and communication issues. • Feature active tests not available in Global. • Explore setup and adaptive functions. • Refine the use of triggers and automated recording for diagnostic use. ILT CourseCTI Instructor Led Courses
LBT-141 / LBT-141 GM Electronic Throttle Control90LBT-141 GM Electronic Throttle ControlOLT CourseAVI Video Courses
TF-1902 / Job Descriptions30If you don’t already have job descriptions, we’ll cover all the practical and legal reasons why having them in place is so important. If you already have job descriptions, we’ll give you additional insight that might help improve your them with greater clarity.OLT CourseTransformers Institute
OLT-2400 / Steering & Suspension Pre & Post Test150Entry level technician steering and suspension pre and post testsOLT CourseAdvanced Interactive Online Content
TF-1604 / Employee Theft30Unfortunately, the topic of employee theft needs to be addressed and understood. We’ll look at several ways that your business can suffer from unknown gaps in the areas of sales, administration, and operations. Build processes and procedures that will significantly lessen your exposure to employee theft issues.OLT CourseTransformers Institute
TF-1405 / Pay Per Click30Learn from experts how to make your investment pay off with pay per click strategies while being able to measure and evaluate performance.OLT CourseTransformers Institute
ILT-1100SP / Estrategias Fundamentales de Aire/Combustible del PCM480El diagnóstico de los sistemas de inyección de combustible informatizados complejos de hoy en día puede ser extremadamente difícil sin conocer las normas utilizadas por los ingenieros . Este curso te da las herramientas que se pueden utilizar todos los días para encontrar la dirección de diagnóstico correcto cuando se trata de control de combustible . Este curso debe ser seguido por ILT- 1305 que completa el proceso , desafiando su capacidad de aplicar los conocimientos a ILT 1100 en los vehículos rotos del mundo real.ILT CourseSpanish Instructor Led
TF-1202 / Developing a Sales System30Jason and Greg continue the discussion on creating a sales system and what it should be built around. There is a stigma around the term “sales” and “salesperson” in the automotive industry. They dispel this stigma and talk about how great customer service is selling folks everything their vehicle needs. Start with having purposeful and measurable sales standards and goals that are clearly communicated and accounted for daily. Establish and use a scoreboard that measures, tracks success, and that is visible. Additionally, measure true customer service, client education, specifically what is being sold, and finally champion sales throughout the company.OLT CourseTransformers Institute
OLT-ESP-0201 / Introducción de alineación de ruedas120La comprensión de los pasos apropiados para preparar un vehículo para una alineación de las ruedas junto con el conocimiento de la importancia de cada ángulo medido es fundamental para un servicio de alineación de las ruedas con éxito. Este curso ilustra cada ángulo medido y el ángulo calculado centrándose en su importancia y relación entre sí. OLT CourseInteractive Online Content (ESP)
BRK-2010-4 / Brakes: Best Practices for Service240This class is designed to set standards of performance for every brake service professional. By following the guidelines in this class and workbook, you will know what is expected of you when performing a basic brake job. The primary goal of each brake job is to give your customers a safe and reliable vehicle that stops without noise every time. Keep these goals in mind as we review the Best Practices in Brake Service performance standards. Topics include best practices for brake inspection, friction selection, rotor machining using both on and off the car lathes, proper use of lateral runout measurements and rotor indexing and proper repair validation.ILT CourseCTI Instructor Led Courses
OLT-2102 / Cylinder Head & Valve Train Theory300Entry level technician cylinder head & valve train theoryOLT CourseAdvanced Interactive Online Content
SSA 003 / Managing Your Shop Workflow480Workflow in the shop is critical to creating high levels of technician productivity and customer satisfaction. How is work most efficiently dispatched? What does a solid quality control program look like? How are estimates being created? Where are the inefficiencies hiding? A repair shop’s money comes from technician productivity. This means moving work through the shop efficiently, communicating effectively, and always being on top of your game. This program explores industry best practices related to technician efficiency, communication, and quality control.ILT CourseService Sales Academy
LBT-166 / LBT-166 Using the Ford IDS105LBT-166 Using Your Ford IDSOLT CourseAVI Video Courses
LS-42 / Bosch Diesel Vehicle Diagnostics: Nissan Titan Diesel Overview90The trend towards diesel powered vehicles continues with the introduction of the Nissan Titan pickup equipped with a Cummins 5.0L turbocharged engine and Bosch Common Rail Diesel (CRD) fuel system. This LiveStreaming event sponsored by Bosch and presented by Bob Pattengale, will provide a comprehensive overview of the Titan CRD fuel system and a good foundation for diagnosing driveability concerns. This is Cummins first Piezo injector equipped vehicle. Many of the principles learned during this session will be useful for diagnosing other vehicles equipped with CRD systems. Expect to see the use of this engine broaden to school busses, motor homes, ambulances & boats. Topics Covered: Understanding CRD fuel systems Low pressure system components and testing High pressure system components and testing Piezo injector overview Review of tools needed for diagnosisOLT CourseAVI Video Courses
LS-7 / Service Selling Skills: Sell One More Job90In this course, Bill Haas emphases’ on the importance of good customer service skills and shop relationships in order to make the customer feel at-ease about purchasing necessary maintenance.OLT CourseAVI Video Courses
LS-55 / Batter Up with Battery Technology60ARCHIVED HD BROADCAST - This diagnostic program will help you to be at the top of your diagnostic game when it comes to battery and charging system testing. We’ll cover battery technology, proper battery charging and testing, BMS (Battery Management Systems) and those alternator ‘equivalents’ on Hybrid vehicles - DC-DC converters. Topics Covered: Battery Disconnects – When to be concerned and what to do AGM vs. Conventional – It makes a BIG difference with battery chargers Hitting the Hybrid Curve Ball – Coping with DC-DC converters Battery Parasitic Draws – Easy way to determine WHEN to test / simple HOW to test Smart Charging Systems – Components that can fail & scan tool PIDs to watch Battery Management Systems – The importance of new battery registration!OLT CourseAVI Video Courses
ILT-1200 / Essential Electronics480Essential Electronics is the first course in a series of classes exploring electrical system diagnosis and testing. This course is the foundation of the series dealing with problems relating to electrical connections and wiring. This course covers electrical theory as it applies to electrical diagnosis along with the how to properly perform a voltage drop test as well as when and why to perform this essential test. The ''next steps'' of the electrical diagnostic process will also be introduced. Establishing a thorough groundwork in the essentials of electronics leads to further problem solving skills that will better equip you to manage electrical problems as they occur. All future essential electronics courses will build upon the information contained in this course.ILT CourseCTI Instructor Led Courses
LBT-236 / LBT-236 Marketing to Generation X and Y90LBT-236 Marketing to Generation X and YOLT CourseAVI Video Courses
GDI-4202-4VC / Gasoline Direct Injection: Practical Diagnostic Techniques240This course focuses on practical testing techniques applied to gasoline direct injected (GDI) engines supported by a working understanding of system and component operation. This class introduces essential testing techniques which can be applied to a variety GDI equipped vehicles regardless of make or model. This class focuses on the proper use of common diagnostic tools, scan data analysis and proper test drive techniques to help accurately diagnose some of the more common issues found on GDI engines.ILT CourseVirtual Classroom
AVI-ASEA2 / ASE-A2 Transmission Diagnosis75The purpose of the A2 ASE pre-test training is to focus on the part of the A2 that has the highest failure rate: Diagnostics. Instructor Wayne Colonna will cover fundamentals of the torque converter and planetary gear train operation, as well as understanding component application charts, and ending with knowing the difference between a solenoid performance failure and a solenoid electrical failure. A comprehensive understanding of these subjects will enable the technician to determine the proper diagnostic routine regardless of the type of transmission being diagnosed. ASE exams are generic so they can apply to any vehicle. A variety of transmissions are covered in video, focusing on principals of operation and diagnostics that would apply to any style computer controlled automatic transmission. Topics covered include: Torque Converters Planetary Systems One-way clutch device Engine Braking Friction/Band Elements Various Shift Strategies Performance Codes Solenoid Electrical Codes The book also contains: Illustrations, diagrams, charts, DTC descriptions, transmission gear ratio charts, detailed solenoid diagrams, valve body diagrams, accumulator diagrams, pressure tap locations and “integral cooler” information, line pressure specs, case passage identification with “integral cooler” and “remote cooler,” and much more! Runtime: 75 minutes On the current task list, the following sections have quiz questions for you to test your knowledge on the subject matter. To fully understand this concept and obtain training coverage, please refer to the Study Guide. General Transmission/Transaxle Diagnosis In-Vehicle Transmission/Transaxle Maintenance and Repair Off-Vehicle Transmission/Transaxle Repair Note: The A2 Test Prep Study Guide is NOT downloadable and may only be viewed online.OLT CourseAVI Video Courses
LBT-41 / LBT-41 Current Ramping 1-2-3105LBT-41 Current Ramping 1-2-3OLT CourseAVI Video Courses
OLT-2405 / Wheel Alignment Theory420Entry level technician wheel alignment theoryOLT CourseAdvanced Interactive Online Content
VSSA 0133 / Selling Tires30Don't just sell your customers any old tires...sell them what they need and will be happy with! Learn what questions to ask, how to present your suggestions, and how to ensure those tires have a long and useful life. Expect to learn to ask the right questions, how to be the authority on tires, and how to get better at selling tires.OLT CourseService Sales Academy
OLT-4903 / Exhaust Gas After-Treatment545This course covers the theory and operation of modern exhaust gas after-treatment systems in 26 modules.OLT CourseAdvanced Interactive Online Content
OLT-2701 / Heating & Air Conditioning Introduction Theory420Entry level technician heating & air conditioning introduction theoryOLT CourseAdvanced Interactive Online Content
EET-3001-8 / EET: Application of Electrical Test Tools480Understanding electricity and electrical circuits is becoming the ultimate quest for the future automotive technician. A good electrical foundation is not only a bonus, as in the past, but a necessity in the future. Nothing will solidify the demand for a technician’s skills in the future job market like electrical savvy. Understanding what methods work, what tools are available and what test to perform will make every technician more valuable and profitable for many years to come. Electricity, for the most part, is unseen. We will explore the tools that enable us to visualize what is happening on a circuit. With the right tool, a technician can predict the outcome of a circuit and compare the measurements obtained during testing to the expected values. As simple as that sounds, it gets complicated when how the tool is testing the circuit is not properly understood. In this class, we will explore both normal and faulted circuits and demonstrate proper electrical tool application.ILT CourseCTI Instructor Led Courses
TF-1608 / Scoreboard30How do you know if you are winning each day if there is no scoreboard? You’ll find the reasons why it’s important for employees to know how they are doing and how it helps the owner and managers to ultimately put themselves in a better position to win by keeping score. After viewing the video you’ll understand what you should keep score of and why.OLT CourseTransformers Institute
TF-1207 / Sales Techniques PART 230How can service advisors really be giving “advise” if they don’t know their client? Learn the magic of consultative style selling and how it can dramatically increase immediate and future sales. Successful service advisors always remember that they are in the people business, not just the car business. They realize they're in the business of solving problems where they can make an unpleasant problem easier.OLT CourseTransformers Institute
TF-1206 / Sales Techniques PART 1 30People buy from people they know, like, and trust. Have your notebook ready as Jason drops multiple nuggets of wisdom of how the top 1% shops build successful businesses. Learn to accelerate the building of “key droppers” and create a loyal and dedicated customer base.OLT CourseTransformers Institute
TF-1911 / Health Insurance and Benefits Package30In this video we will examine the different types of insurance and benefit packages that you can offer to your employees. Discover different ways that you can address the needs of your employees by using a variety of packages while remaining attractive and competitive in the marketplace. OLT CourseTransformers Institute
LS-3 / Sprinter Diesel Diagnostics85ARCHIVED LIVESTREAM – Bob Pattengale, National Training Manager for Robert Bosch LLC will present a training class on Sprinter Diesel Diagnostics, focusing on common rail injection systems and the differences between the 2.7 and the 3.0 engines.OLT CourseAVI Video Courses
TF-1701 / SMART Goals30Being able to establish and achieve goals as an individual and as a team is essential to making progress and accomplishing our objectives. Learn the best way to build goals and measure goals that will lead to success. Understand how powerful well-written goals, with a defined purpose, will be to your organization in gaining momentum for the future. OLT CourseTransformers Institute
BMW-5202-8 / BMW/MINI TIS 2.0 and ISTA 4480• Setting up an ISTA system - Choosing the correct equipment for your shop, troubleshooting your system and tech support from BMW • ISTA and TIS - Technical Update - ISTA Diagnostics and Programming for BMW and MINI - TIS 2.0 (launched December 2019) - Website navigation - Locate elusive information found nowhere else • AIR (Aftersales Information Research) - Launch and use AIR to locate VIN specific Bulletins, Wiring Diagrams, Repair Instructions, Labor Times and Parts Catalog within a single user interface • Procedural information on Coding, Programing and performing Retrofits using ISTA • Vehicle connection and guided troubleshooting test plans • Identifying erroneous faults and unnecessary test plans - quickly get to the root cause! • Navigating new-style wiring diagrams with links to connector locations, views, and wiring color codes ILT CourseWTI Instructor Led Courses
ENG-4010-4VC / Virtual Classroom: Variable Camshaft Timing240With a conventional camshaft, all the variables that determine valve timing, lift, duration and overlap are cast in stone the moment the lobes are ground. Variable Camshaft Timing (VCT) or otherwise known as Variable Valve Timing (VVT) was then developed in order to achieve better overall versatility in a wider RPM range and various operating conditions by phasing the camshaft. Camshaft phasing systems allow the valve timing to be adapted to the respective operating conditions of the engine. With completion of this class technicians can expect to gain a deeper understanding of: •Camshaft foundations and the benefits of Variable Camshaft Timing (VCT) •Design and function of many modern VCT systems •Operation of various phaser styles •Special tooling requirements Variable Displacement oil pump technology •Testing of sensors, actuators and mechanical components of the VCT system •Scan tool data analysis and waveform diagnosticsILT CourseVirtual Classroom
TF-1605 / Team Cadence Meetings30There are several different types of meetings and a weekly meeting allows your team to accomplish things that are otherwise continually getting kicked down the road. By adhering to consistent, weekly meetings with focused energy on agreed-upon goals, your team will increase its momentum and likelihood of success. Learn how to positively impact your business with a regimented weekly meeting.OLT CourseTransformers Institute
LBT-233 / LBT-233 Victory Over Voltage Drops150LBT-233 Victory Over Voltage DropOLT CourseAVI Video Courses
TF-1007 / Emotional Intelligence (EQ)30As automotive repair shop owners, we’re ultimately in the people business. In the workplace and in life, it is often overlooked how much our emotional intelligence can impact our work performance and the way we relate to others. We’ll cover many of the aspects that are involved in a person’s EQ and even include a site to visit to take your own EQ test.OLT CourseTransformers Institute
VSSA0169 / Improving Technician Productivity20Technician prodcutivity is a significant key to increasing Gross Profit. Improving productivity is more than just getting the technicians to do more. The shop must pay attention to multiple factors if they want to increase technician production. Expect to learn the best practice associated with increased production, how to encourage technicians to arrive early and get more done, and what can be done at the service counter to increase production.OLT CourseService Sales Academy
STA-2505-8VC / Scan Tool Academy Practical Application & Analysis480The Scan Tool Academy series will provide a branching path taking a technician from basic scan tool use, building on a solid foundation, until they achieve power user status. There is ample evidence that basic button pushing classes have not produced the comprehension and comfort that allows a technician to break out of basic functionality. Many shops have invested heavily in scan tools only to have them used primarily as code readers and not much else. This series as a whole does not focus on any one scan tool platform, as our clients own and use many variations of scan tools. We will present scan tool concepts using many of the common scan tool platforms including both multi-line (aftermarket) and manufacturer-specific tools. In Module 1, Practical Application and Analysis, we will: • Introduce a focused, efficient diagnostic routine. • Apply the diagnostic routine to scan tool testing. • Describe how scan tool technology has developed and where it is going. • Explore computer inputs and outputs then compare and contrast what is displayed on a scan tool. • Provide examples of functionality from 10+ scan tool platforms • Using service information to understand the data used to monitor specific vehicle systems, as well as information that may be available through the scan tool. • Cover changes in how Global services work, what has been added and how to use the information to find solutions more efficiently.ILT CourseVirtual Classroom
LS-31 / Keep the Spark Alive - Ignition Coil Diagnostics75ARCHIVED LIVESTREAM - Problems ranging from misfires to no-starts can be related to ignition coil problems. Getting a C.O.P. (Coil-On-Plug) diagnosis right the first time can be difficult if you don’t have every trick and tip at your disposal. In this 1-hour Delphi live cast training program, veteran Delphi instructor Dave Hobbs will bring you valuable information on a variety of topics. Topics Covered: Using your wiring schematic to determine the kind of C.O.P. under scrutiny – internal coil driver, external coil driver and feedback circuit C.O.P.s (Toyota & Kia) Secondary and primary resistance tests, identifying carbon tracking Easy ways to use common and popular tools & equipment to diagnose C.O.P.s o DMM (Digital Multi Meter) Inductive amp clamps DSO (Digital Storage Oscilloscope) whether stand alone or built in your scanner C.O.P. inductive pick-ups that are inexpensive and easy to use Leveraging DTCs, Global OBD II and Mode $06 data to enhance your diagnostics. Tips and tricks on replacement procedures and estimating coil longevity.OLT CourseAVI Video Courses
LBT-218 / LBT-218 Using Your Tech2135LBT-218 Using Your Tech IIOLT CourseAVI Video Courses
TF-1506 / Direct Mail30Rick will guide you through the fundamentals of direct mail as a viable promotional tool. Learn how direct mail can still produce great results while understanding specific ways you can positively impact your direct mail campaigns for optimal results.OLT CourseTransformers Institute
OLT-4604 / Electrical Engineering Components625This 6 module with quizzes course covers the foundation components of electrical and electronic systems. This is course 4 of 9 in the series.OLT CourseAdvanced Interactive Online Content
LS-5 / In-Vehicle Battery, Starter, Alternator Diagnostics60Along with some basic electrical system diagnostics, many of the changes the automotive industry is seeing from multiple manufacturers will also be covered. The issue is power management and it all starts at the battery, this includes the “operating logic” manufacturers are adopting. Specific information will include changing alternator designs, off-board voltage regulation, custom charging algorithms and enhanced diagnostics for both modern batteries and charging systems. We also touch a bit on some new battery chemistry as well that may make their way into the automotive service world sooner than you think.OLT CourseAVI Video Courses
VSSA0191 / Essential Skills for Shop Owners20There are certain skills that automotive repair shop owners absolutely have to develop. Come find out what those are!OLT CourseService Sales Academy
VSSA 0110 / Dealing with the Upset Customer30You don't always have to deal with an upset customer, but when you do it can be uncomfortable, easy to say the wrong thing, and something you just want to avoid. The good news is that there are easy steps to quickly, easily, and effectively make sure the situation is resolved, the customer feels taken care of, and ensure you keep a customer for life. Listen, Empathy, Action....the easy three step process you will learn.OLT CourseService Sales Academy
EET-2001F-8 / Principes de base des composants électroniques modernes480Avec l’arrivée de composants électroniques de plus en plus complexes dans les véhicules récents, il est d’autant plus important de posséder une bonne compréhension du fonctionnement et des tests de circuits. Vous êtes-vous déjà demandé pourquoi la loi d’Ohm fonctionne seulement dans certains cas? Avez-vous déjà examiné la mise en pratique de la loi de Kirchhoff? Ce cours traite de concepts essentiels liés à la tension, au courant, à la résistance et à la puissance ainsi que des effets de la capacitance et de l’inductance sur le fonctionnement d’un circuit. Des techniques de test accélérées seront également présentées avec l’utilisation des outils appropriés. Ce cours interdisciplinaire traite de tous les types d’appareils de test, dont les lampes témoins, ohmmètres, oscilloscopes et mégohmmètres. Ce n’est pas un cours de mathématiques; toutes les lois présentées seront mises en pratique dans le cadre de diagnostics automobiles.ILT CourseFrench Instructor Led Courses
VSSA0160 / The One Thing You Need to Know About Managing20Of course there's more than just one thing you need to know to successfully manager! There is however, an underlying principle to managing that you must know. Come learn what it takes to get really good at managing.OLT CourseService Sales Academy
BMW-5101-8 / BMW Diesel Technology480"Topics Covered: ▪ BMW Diesel Vehicles from 2009 to present ▪ The mechanical designs of both generations of the inline six cylinder BMW diesel engines: M57 and N57 ▪ Mechanical design changes for the four cylinder N47 engine ▪ Common Rail Fuel System: Components, Operation, and Diagnostics. Low and high pressure delivery, fuel heating, piezo injectors, and system bleeding ▪ Glow plug system: common failures and repair ▪ Operation and diagnosis of air management and EGR ▪ Diagnosis and repair of carbon build up in intake system ▪ Operation of air charge control and characteristic differences between twin turbo and variable geometry turbo systems ▪ Diesel Particulate Filter (DPF) evaluation: diagnosis, repair, preventative maintenance and pre-failure detection ▪ Diesel Exhaust Fluid (DEF): what is it, and why do we need it? ▪ First and second generations of Selective Catalytic Reduction (SCR): operational principles, servicing and troubleshooting" ILT CourseWTI Instructor Led Courses
LS-20 / Lubrication & Filtration Technologies: The Difficult Truth60ARCHIVED LIVESTREAM - Conventional, Synthetic Blends, Full Synthetic, High Mileage... No matter where you buy it, it pays to understand the most basic ingredient of the most important service we provide. Oil and Filter service is sometimes delayed or even ignored by consumers is now being threatened. OEM’s continuously modify oil formulas with almost every new model year and engineers are constantly improving ways to control deposits, limit oxidation and corrosion, and increase normal oil-change intervals and fuel economy. Today’s vehicles are using full synthetic proprietary formulas that are designed specifically for that OEM. The engine oils we have come to know and the brands we have all used and trusted have changed dramatically over the years. One oil you have trusted for decades may not be able to effectively provide the proper protection today’s engines require, which could lead to a denial of warranty. I know a technician is misinformed when he says “I don’t use 0W-20 because it’s too thin, I use 5W-30 in all my customers cars!” Seek the truth and get the FACTS about engine oils in this seminar. A multi-grade oil 0W-30, 10W-30 or a straight grade 30 have the same thickness at 212°F. The difference is at 40°F, in the morning when you go to start the engine.OLT CourseAVI Video Courses
OLT-ESP-0108 / Enfriadores de aceite del motor y el nivel de detección40Enfriadores de aceite del motor y el nivel de detección OLT CourseInteractive Online Content (ESP)
HVAC-3001-4 / Automotive HVAC Systems: Automatic Temperature Control Operation240Automatic climate control is the ability to monitor and influence the temperature of a specified space without manual intervention. This climate control capability can be found in many vehicle platforms. The advanced features of automation can take advantage of the benefits of climate control to achieve maximum comfort with minimal interaction. Optimizing airflow, efficiency, and responding to changing workloads as well providing multiple comfort zones may all be part of the system. Similarities and differences in design and operation will be demonstrated. Climate Control is no longer seasonal! Objectives of the course include: • Focus behind the firewall • Identify the types of HVAC systems being used on today’s vehicle • Describe how dual and rear climate control systems operate • Explain air distribution control methods • Cover advanced features not usually associated with HVAC • Explain climate control system operational strategies ILT CourseCTI Instructor Led Courses
OLT-2806 / Gas Direct Injection Theory710Entry level technician gas direct injection theoryOLT CourseAdvanced Interactive Online Content
OLT-ESP-0202 / Alineación de ruedas avanzada120Este curso te lleva a través del análisis de los datos de alineación y se centra en determinar la causa del problema de desgaste de los neumáticos. Los temas incluyen subtramas, ángulos dinámicos como la comba dinámica, dinámica inclinación del eje de dirección, y el ángulo de convergencia dinámica. Además de la secuencia de alineación se analiza para asegurar que está ajustando cada ángulo o la solución de los problemas en el orden correcto. OLT CourseInteractive Online Content (ESP)
BMW-5201-8 / BMW/Mini ISTA480"Topics Covered: ▪ Integrated Service Technical Application - ISTA: Training for Dealer Level Diagnostics and Programming for both MINI/BMW. ▪ BMWTIS website navigation to efficiently locate elusive information found nowhere else. ▪ Vehicle connection information, scanning for faults, using guided troubleshooting test plans. ▪ Filter through multiple faults that BMW/MINIs can store; and quickly get to the root cause of the customer's concern. Identify and eliminate erroneous faults and unnecessary test plans. ▪ Launch and use the Aftersales Information Research - AIR application to locate VIN specific Bulletins, Wiring Diagrams, Repair Instructions, and labor times within a single user interface. ▪ Navigating new wiring diagrams with hyperlinks to connector locations, views, and wiring color codes. ▪ Procedural information on Coding, Programing and performing Retrofits using ISTA/P. ▪ Setting up an ISTA system, choosing the correct equipment for your shop. ▪ Troubleshooting your system and getting tech support from BMW." ILT CourseWTI Instructor Led Courses
GM-2510-8 / General Motors Platforms: Operation and Diagnosis480General Motors has been improving and refining their powertrains and engine management system at an accelerated pace over the past few years. This course will present the operation and diagnostic techniques the aftermarket will need to service this large segment of the repair market. Each major GM system will be covered using not only OE tooling but capable aftermarket scan tools and techniques. Topics will include: • Engine mechanical highlights • Fuel system operation and diagnosis • Ignition system operation and diagnosis • Air Induction and turbocharging • Emission components and monitoring strategies • Network configuration and reprogramming • Current service issues ILT CourseCTI Instructor Led Courses
SAT-1001-4 / Technical Training for the Service Advisor: Understanding Evaporative Emissions240This class is designed as technical training for the service advisor. The ability of the advisor to understand the customer’s concerns and ask the proper question is an essential step at the beginning of a repair process. With greater system knowledge, communication between the technician and the advisor will be improved and misunderstandings and errors reduced. The SAT series of classes will improve the ability of the advisor to properly explain the work performed or needed to the customer and answer questions in an understandable yet technically accurate way. This class in the series will deal with understanding Evaporative Emissions Control. Note; this class is designed specifically for the Canadian market.ILT CourseCTI Instructor Led Courses
OLT-2502 / Hydraulic & Power Assist Theory290Entry level technician hydraulic and power assist theoryOLT CourseAdvanced Interactive Online Content
LBT-215 / LBT-215 Pico Scope Guided Tour135LBT-215 PicoScope Guided TourOLT CourseAVI Video Courses
OLT-2500 / Brakes Pre & Post Test150Entry level technician brakes pre & post testsOLT CourseAdvanced Interactive Online Content
ILT-1210-8VC / Current Probe Revisited480Using amperage waveforms to diagnose electrical circuits is certainly not new. Technicians are routinely faced with the need to utilize an inductive amp probe to measure current. Proper diagnosis depends on not only operational knowledge of the amp probe, but a thorough understanding of the circuit being measured. In this course, CTI will revisit tips and techniques we have discussed in many of our diagnostic courses as well as introduce new techniques such as using a micro amp probe to diagnose circuits such as reference voltage and wide band air/fuel sensors.ILT CourseVirtual Classroom
VAG-5201-8 / VW/Audi Off-Board Diagnostic Information System Service - ODIS480Volkswagen/Audi's ODIS with J2534; Navigation, Diagnosis, Coding and Programing • erWin Subscription Overview and Navigation • Data Parameter Setup • Data Parameter Analysis • Remote Programing Complete Operational Procedure • Key / Immobilizer Programming Overview • Control Unit Coding and Programing • New and Used Module Replacement • Component Protection Removal Procedure • Wiring Diagram Navigation and Overview ILT CourseWTI Instructor Led Courses
TF-1606 / Morning Huddles30There is no better way to capture the information and pull together the concerned parties needed to execute than a morning huddle. We’ll lay out the roles and responsibilities for this meeting and give you the template for having an extremely short meeting that gels your team and puts everyone on the same page quickly. Eliminate misunderstandings, wasted time, and poor customer service with the use of the morning huddle.OLT CourseTransformers Institute
ILT-1301 / Developing Diagnostic Strategies for Ignition Syst480Modern ignition systems are becoming increasingly difficult to diagnose. This course provides an in-depth analysis of late model ignition systems using a digital storage oscilloscope. Vehicles with ignition system problems will be used as examples of how to use the theory of ignition to diagnose and make repairs. Diagnosis of primary and secondary ignition systems will be discussed. Normal patterns will be used when discussing ignition system theory enabling the technician to identify problems within a waveform.ILT CourseCTI Instructor Led Courses
LS-43 / Current Probe Diagnostics55ARCHIVED LIVESTREAM - Interpreting lab scope patterns using your low amp clamp will allow you to quickly pin point your diagnostics when it comes to engine driveability issues. Engine outputs all have something in common; a coil of wire. Think about the composition from the rear bumper to the front bumper on any late model vehicle of all the relays, motors, solenoids, and sensors. The best way to dynamically test these is current ramping. To make your shop more profitable, test don’t guess. Topics Covered: Testing fuel pump rush-in current Testing fuel pump speed Interpreting fuel pump patterns to reveal bad brush to armature contact Dynamic amperage waveform testing on both the 2 wire Ignition Coil and the 3 wire Ignition coil Pinpoint the moment at which the computer turns on the switching transistor Find the defined opening and closing points of a solenoid Observe injector pulse widthOLT CourseAVI Video Courses
OLT-ESP-1221 / Motores de arranque - Introducción50Motores de arranque - IntroducciónOLT CourseInteractive Online Content (ESP)
ATV-6002-4 / ATV: ADAS Best Practices240Advanced driver assist systems (ADAS) faults come in a variety of forms. Component failure, networking problems and calibration failures are at the top of the list. This class will explore ADAS best practices and the analytic process used to solve these problems efficiently. Learn how these systems can be effectively serviced and repaired using an understanding of the technology, strong foundational skillsets and current service information. Topics include: • Current tooling to set calibration targets correctly • Utilization of current service information • Common environmental causes of calibration failures • The analytic process • Examples of common failures and correctionsILT CourseCTI Instructor Led Courses
BRK-3010-4 / Base Brakes Diagnostics240The brake system is one of the most important safety related systems that technicians must diagnose and repair. When a vehicle exhibits a brake system concern, performing a complete inspection of the system is nonnegotiable for professional, safety and liability reasons. The technician must also consider other brake related systems on the modern vehicle such as; vehicle stability control (VSC), advanced driver assists system (ADAS), antilock braking system (ABS) and programing adaptive learning. Symptoms in these advanced systems can stem from problems in the base brake system. This class curriculum focuses on the brake system symptoms that are most commonly a concern of our customers and the proper diagnostic procedures performed by the professional technician during service. Topics include: • Base brake system diagnostics • Common symptoms and concerns • Testing methods and solutions for mechanical, hydraulic and failure modes of basic brake system • Cause and effect relationship of other systems (ABS, Stability and ADAS) • Use of advanced testing tools and techniques ILT CourseCTI Instructor Led Courses
OLT-2505 / Antilock Brakes, Traction Control, Stability Control Theory300Entry level technician antilock brakes, traction control and stability control theoryOLT CourseAdvanced Interactive Online Content
LS-32 / EVAP Diagnostics: Diagnosis Module - Tank Leakage (DM-TL) System60ARCHIVED LIVESTREAM - The Bosch DM-TL leakage pump is primarily thought of as a European only device, but manufacturers like Hyundai, Kia and Mazda also used this component. The DM-TL was introduced in the late 90’s and is still being installed on production vehicles today. This LiveStreaming event sponsored by Bosch will provide an in-depth understanding of the DM-TL and how vehicle manufacturers utilize this pump to test gas vapor systems. Topics Covered: Detailed overview of the DM-TL components Theory of operation with animated examples Review the gas vapor leakage principles How to test the DM-TL and system with scan tool Options for manually operating and testing the DM-TL How to deal with gas vapor leaksOLT CourseAVI Video Courses
OLT-4901 / Common Rail Diesel Advanced305The theory and operation of common rail diesel systems in this 18 module course. OLT CourseAdvanced Interactive Online Content
OLT-2603 / Electrical Circuits Ohm's & Watt's Law Theory490Entry level technician electrical circuits Ohm's and Watt's Law theoryOLT CourseAdvanced Interactive Online Content
POR-5101-8 / Porsche Engine Management480tbdILT CourseWTI Instructor Led Courses
ATV-6001F-8 / Véhicules à technologie de pointe : Systèmes avancés d’aide à la conduite480Vous les avez vus à la télévision : les systèmes avancés d’aide à la conduite offerts sur le marché automatisent, adaptent et améliorent les fonctionnalités des véhicules sur lesquels ils sont utilisés pour augmenter la sécurité et offrir un contrôle accru. Certaines fonctionnalités avertissent le conducteur des dangers potentiels afin d’éviter les collisions et les accidents. D’autres systèmes évitent les collisions en implantant des dispositifs de protection et en prenant le contrôle du véhicule. Des fonctionnalités adaptatives peuvent automatiser l’allumage des phares, commander un régulateur de vitesse adaptatif, automatiser le freinage, incorporer les avertissements du GPS et de la circulation, se connecter aux téléphones intelligents, alerter le conducteur de la présence d’autres véhicules ou de dangers, garder le conducteur dans la bonne voie ou indiquer la présence d’objets dans les angles morts. Ces systèmes font maintenant leur apparition dans le marché secondaire de la réparation automobile. Une bonne connaissance du fonctionnement des plus récents systèmes et des techniques de diagnostic vous permettra d’effectuer ces réparations et d’en dégager un profit. ILT CourseFrench Instructor Led Courses
OLT-ESP-0206 / Sistemas de dirección asistida45Este curso introduce diferencias del sistema de dirección hidráulica y entre los sistemas de dirección asistida eléctrica. OLT CourseInteractive Online Content (ESP)
EET-2001-8 / Effective Electrical Troubleshooting: Modern Electronics Foundations480With the introduction of increasingly complex electronics on late model vehicles, it has become critically important to maintain a strong understanding of circuit operation and testing. Have you ever been curious about the reason that Ohm’s law works in some cases, but not others? Have you ever considered the practical application of Kirchhoff’s laws? This class will address foundational concepts relating to voltage, current, resistance, and power as well as the effects of capacitance and inductance on circuit operation. Additionally, time-saving testing techniques will be highlighted along with tool usage. This is an interdisplinary class dealing with all types of test equipment ranging from test lights and ohmmeters to lab scopes and megohmmeters. This is not a math class. All laws introduced will be done with the intention of practical application in vehicle diagnostics. ILT CourseCTI Instructor Led Courses
AD-3515-8 / The Pressure is On480A one day WTI course focused on the use of pressure transducers in the diagnosis of engine mechanical systems. Topics covered; Find misfiring cylinders with tail piper pressure. Make diagnosing P0300 DTC's a snap. Find camshaft to crankshaft timing problems through the spark plug hole. Test variable camshaft timing problems. Diagnose intermittent valve sealing problems; intake and exhause. Find piston ring sealing problems. Restricted exhaust problems identified quickly through the spark plug hole. Ignition timing problems on modern engine through the spark plug hole.ILT CourseWTI Instructor Led Courses
HON-5101-8 / Honda Engine Technology480"Topics Covered: ▪ Factory Service Information Navigation - Service Express and SIS ▪ Honda Diagnostic System (HDS) Factory scan tool software ▪ The new HDS, MVCI, Denso DST-I ▪ Fuel, ignition and emissions systems comprehensive overview ▪ Engine Mechanical Testing - With the scan tool and lab scope ▪ Common Engine problems, diagnosis and repair ▪ Honda V-TEC and VTC - Variable valve lift and timing: configuration, operation, diagnosis, case studies ▪ Honda Misfire Diagnosis - Strategy for a quick fix ▪ EGR System - Diagnosis and repair using the scan tool and scope ▪ Honda A/F sensors - 4 wire and 6 wire - Operation and diagnosis ▪ Timing Chain-Stretch issues and waveform analysis ▪ Honda Earth Dreams direct injection systems - Bi-directional testing and related repair procedures ▪ Honda EVAP - Components, operation; diagnostics, case studies ▪ K20, K24, J35 Engines - Engine mechanical and driveability diagnosis" ILT CourseWTI Instructor Led Courses
SSA 103 / Personal Growth IS Professional Growth480There is no separation between the person and the employee – they are one and the same. Grow the person and you will grow the employee. Grow the employee and grow the business. With newer generations of employees this is more and more true. As an employee, and an employer, having a personal and professional growth strategy will ensure success of the person and the business. This seminar provides an understanding of how personal growth connects to professional growth, how to develop a growth plan for every employee, how to successfully manage that growth plan, and what to do when it seems someone is straying from the plan. ILT CourseService Sales Academy
ILT-1305B / PCM Air/Fuel Diagnostic Application (4hr)240This course will challenge you to solve several case studies by using your understanding of PCM logic and applying the skills taught in AD-601. each case study will be solved by the class using an interactive process. the goal of this course is to exercise you problem solving skills with common and complex situations.ILT CourseCTI Instructor Led Courses
ABS-1313-8SP / Sistemas de Frenos Antibloqueo y Control Electrónico de Estabilidad480Esta clase presentará la operación y el diagnóstico de la tecnología integrada del sistema de frenos antibloqueo/Estabilidad sistemas que se utilizan en los vehículos de hoy en día. Contenido de clase incluirá mejoras introducidas en los sistemas anteriores, los cambios operativos y los avances de los componentes utilizados en la producción de vehículos de hoy en día. Al finalizar, los técnicos estarán preparados para el diagnóstico y la reparación de los sistemas de control ABS y estabilidad mandato federal. Se pondrá énfasis en la historia y el propósito del control de estabilidad, junto con la evolución actual de la tecnología de sistema de estabilidad. Los procedimientos de diagnóstico incluyen el uso de datos de la herramienta de exploración, pruebas multímetro digital y técnicas de osciloscopio. ILT CourseSpanish Instructor Led
LBT-185 / LBT-185 Eating Your Competition Alive90LBT-185 Eat Your Competition AliveOLT CourseAVI Video Courses
LBT-333 / Controller Area Networks60After attending this course, the student will have a thorough understanding of the two common types of networking systems used on vehicles today and understanding how to diagnose those issues. Topics Covered: What is networking? Students will be presented with an overview of multiplexing, networking systems and how the various modules are integrated onto a common communication network. Students will learn the advantages and disadvantages of this process from both a design and diagnostic view. Types of CAN: Loop/Star Students will learn the two common ways these vehicles are wired by way of the loop and star configurations. They will learn the necessary steps involved with isolating various module on each of these designs. High Speed vs. low: Students will be presented the difference between high and low speed circuits and will learn the priority of various modules dictating their placements. They will also be presented with various node and sub node scenarios. Diagnosing with scan tools: Students will be shown how to use a scan tool effectively to diagnose various types of network issues including the dreaded no communications message. Case studies reviewed: Case studies utilizing various tooling will be used to show the thought process used when confronted with a controller area networking issue. Instructor Bio: John Forro has achieved A.S.E. Master certified automobile technician with L-1 Advanced Engine Performance certification as well. John has also achieved certifications in heavy truck and body repair throughout his career. John has authored 20 Automotive manuals to date, produced several automotive training videos appeared in many of the industry trade magazines and won the Motor Top 20 tool award for Silver Bullets. John has been featured in several of the Automotive Video Inc. training films on such subjects as Silver Bullets, Quick Check Diagnostics and Mode $06. John is also certified in heavy duty truck, A-C Recovery, body mechanical, State emissions and is also one of the State’s lemon-law inspectors.. You have read John’s articles in the industry trade magazines such as Underhood Service, Brake and front end and Tech Shop. John continues to be a working automotive instructor and technician, which enables him to relate to the students needs as technicians. John has taught for several of the Nation’s leading companies such as Snap-on, Firestone, Mac, OTC, A/C Delco, Federated, Midas, NAPA, ATA, ASA, ASC, STS, LTS, CARS and many others. John has been selected to meet the training needs of several State’s including Ohio, Pennsylvania, Michigan, Indiana, Illinois, Wisconsin, Maryland, New York, Nevada, California, Florida, Hawaii, Missouri, New Jersey, South Carolina, and North Carolina. John is extremely proud of AST and is committed to its first rate reputation, which he feels will be maintained by providing the highest standard training classes and materials, along with customer satisfaction that is unsurpassed in our industry!OLT CourseAVI Video Courses
TF-1901 / Hiring Process HR intro30We usually think of hiring as offering a job to someone and having them start work, but it’s a whole lot more than that. We’ll explore all the components that make up hiring someone and smoothly moving them from a previously unknown person to be a contributing part of your team.OLT CourseTransformers Institute
EET-3502-4F / Problèmes électriques : diagnostic des schémas de câblage240Ce cours montre aux techniciens comment utiliser efficacement les schémas de câblage comme outils de diagnostic. Apprenez à combiner les schémas, l’information sur le fonctionnement des circuits et les techniques dedistribution du courant aux principes de circuits appliqués afin de diagnostiquer les problèmes rapidement et avec précision. Trouvez les défaillances électriques rapidement en sachant reconnaître les caractéristiques des courts-circuits, des circuits ouverts et des problèmes de circuits à haute résistance. Apprenez quels outils et techniques sont les plus efficaces selon le type de défaillance. Durant ce cours interactif, les étudiants utiliseront des schémas spécifiques pour identifier les problèmes et les conditions de circuit qui leur seront assignés. De plus, ce cours permet d’explorer les schémas de câblage récents et de les simplifier. ILT CourseFrench Instructor Led Courses
HVAC-2002-4SP / HVAC : Aspectos Esenciales de Diagnóstico240Esta clase proporciona una base sólida de procedimientos esenciales de diagnóstico de HVAC, basados en las mejores prácticas de diagnóstico, con el fin de asegurar conclusiones diagnósticas correctas y completas de fallas comunes de HVAC. Los temas incluirán pruebas de temperatura y presión, el diagnóstico de los controles del embrague del compresor, los diagnósticos del ventilador PWM y los controles del compresor de desplazamiento variable. Se hará especial hincapié en la forma de evaluar el rendimiento general y la elección eficaz de los métodos de diagnóstico. También se presentarán los efectos de los intercambiadores de calor internos y cómo cambiarán los resultados de las pruebas esperadas en comparación con un sistema "tradicional".ILT CourseSpanish Instructor Led
LBT-288 / Ford Power Stroke Component Testing120This course is a complete focus on component and sensor testing for the Ford diesel Power Stroke Family which includes the 6.0, 6.4 and 6.7 liter engines. Computer data expert Ron Bilyeu utilizes the Ford IDS to explore and diagnose the Power Stroke family’s on-board diagnostics systems. In this course Ron Bilyeu addressed the PCM inputs, powertrain control software, fuel system, intake system and catalyst and exhaust systems. This course includes hand-on testing and live case studies with Ford’s factory scan tool, the IDS. Components Addressed: RPM Limiter High Speed-Controller Area Network (HS-CAN) Keep Alive Random Access Memory (RAM) Accelerator Pedal Position (AAP) Sensor Manifold Absolute Pressure (MAP) Barometric Pressure Sensor (BARO) Crankshaft Position Sensor (CKP) Mass Air Flow Sensor Fuel Injection Control Module (FICM) And much more!OLT CourseAVI Video Courses
OLT-4403 / Shock Absorber Advanced135This course covers the theory and operation of shock absorbers in 10 modulesOLT CourseAdvanced Interactive Online Content
EET-5001-4 / EET: General Motors Stop-Start Technologies240General Motors introduced the first Stop-Start system on the 2014 Chevy Malibu as standard equipment and now have over 21 models using Stop-Start technologies. Implementing automated stop-start technology in today’s vehicle’s is a cost-effective way to improve fuel economy and reduce emissions. A Stop-Start system operates by shutting off the engine when the vehicle comes to a complete standstill, and automatically re-starts the engine when the driver releases the brake pedal. This operating strategy is often utilized in full hybrid-electric vehicles that have powerful electric systems but is also becoming more popular in non-hybrid vehicles that use traditional starter/battery configurations. Topics include: •Dual battery and control methods used to isolate the electrical systems during Autostop/Start •Robust starter motor technologies-Dual Tandem Starter design and operation •Capacitor and DC-DC (Transformer) Control Stop-Start systems •Common components found on each system •Stop-Start input and output control logic •DTC descriptors and scan tool diagnostic evaluation methods •Important best service practices to handle working on GM vehicles equipped with Stop-Start systemsILT CourseCTI Instructor Led Courses
TF-2009 / Leadership30Dan will jump into the impactful and significant topic of leadership. We’ll highlight the dominate leadership theories and practice models. He’ll conclude by exploring what it means to be a leader and what some of the fundamentals of great leadership are when dealing with others. OLT CourseTransformers Institute
VSSA0166 / How Customers Make the Appointment20In 2019 how customers make appointments is something to ask yourself. In an industry where we've typically had to call to make an appointment, this is no longer acceptable. Learn what options you have for allowing customers to schedule appointments, why they prefer the options, and how to make it the easiest part of your day.OLT CourseService Sales Academy
TF-1906 / Interviewing Techniques30Learn the best interviewing techniques used by human resource professionals that you can translate into your business. The better job you do interviewing, the more likely you are to secure the right person for the job and for your organization. Different styles, techniques, and tools will be explored for each position, as well as when and how to use each one. OLT CourseTransformers Institute
LBT-250 / LBT-250 Working with Gen X and Y60LBT-250 Working with Generation X and YOLT CourseAVI Video Courses
AD-5101-8 / Advanced No-Code Diagnostics - Circuit Analysis480tbdILT CourseWTI Instructor Led Courses
VSSA 0124 / Sales Process Step Four30Asking for the sale is the single most important step in your sales process. Many sales are lost by good salespeople just because they don't just Ask for the Sale. In this program you will learn how to ask for the sale, why many sales people are not comfortable asking, and how to make sure you always ask.OLT CourseService Sales Academy
TF-2011 / Understanding the Leadership Competency of your Current Team 30The success of any company starts with the people within that company. It’s critical to understand what they bring to your organization through their different personalities, aptitudes, communication styles, experiences, skills, thoughts and ideas. Greg explains the different filters he uses to identify leadership and once those leadership skills have been identified, how then to grow that leadership skill set.OLT CourseTransformers Institute
BRK-2010-4SP / Frenos : Mejores Prácticas en Servicio de Frenos.240Esta clase está diseñada para establecer estándares de rendimiento para cada profesional de servicio de frenos. Al seguir las pautas en esta clase y libro de ejercicios, sabrá qué se espera de usted al realizar un trabajo de frenos básico. El objetivo principal de cada trabajo de frenos es brindar a sus clientes un vehículo seguro y confiable que se detenga sin ruido en todo momento. Mantenga estos objetivos en mente mientras revisamos los estándares de desempeño de Mejores Prácticas en Servicio de Frenos. Los temas incluyen las mejores prácticas para la inspección de frenos, la selección de fricción, el mecanizado del rotor utilizando y fuera de los tornos del automóvil, el uso adecuado de las mediciones de desviación lateral y la indexación del rotor y la validación de la reparación adecuada.ILT CourseSpanish Instructor Led
GDI-4203-4F / Injection directe d’essence : essai routier analytique240Ce cours porte sur les procédures à utiliser lors d’un essai routier, les captures d’écran et l’interprétation des données d’analyse pour des problèmes fréquents liés à l’injection directe d’essence (GDI).ILT CourseFrench Instructor Led Courses
TBD8HR / TBD8HR480This is a date place holder. The course topic will be determined ASAPILT CourseCTI Instructor Led Courses
TF-1107 / Simple and Definitive Business Plan30By examining some truths and leaning into challenging questions, you will narrow your scope of business, which leads to the development of a simple and definitive business plan. Clearly define your mission, vision, goals, game plan, and execution. Learn to craft a one-page document giving you clear understanding of exactly where you and your team are going in the immediate future.OLT CourseTransformers Institute
LBT-191 / LBT-191 Introduction to the Ford 6.4L Diesel90LBT-191 Introduction to the Ford 6.4L DieselOLT CourseAVI Video Courses
OLT-2403 / Suspension Theory440Entry level technician suspension theoryOLT CourseAdvanced Interactive Online Content
LBT-210 / LBT-210 In Cylinder Pressure Transducer Diagnostics270LBT-210 In Cylinder Pressure Transducer DiagnosticsOLT CourseAVI Video Courses
HDD-5000-4 / Advanced HD Diagnostic Techniques240This Heavy Duty Class is intended to demonstrate advanced diagnostic techniques the technician can use immediately in the shop to repair trucks and heavy equipment. The use of digital storage oscilloscopes and accessory probes will be shown. Expect to leave with an understanding of system diagnostics using Voltage, Current, Pressure and Sound. This HD class will highlight alternative diagnostic method that both enhance and exceed OEM routines. Expect to see Cummins, Caterpillar, Detroit, International and other manufactures in the diagnostic examples. Participants should have a strong foundation in electrical diagnostics.ILT CourseCTI Instructor Led Courses
OLT-2901 / Diesel Engines Basic Theory500Entry level technician diesel engines basic theoryOLT CourseAdvanced Interactive Online Content
TRA-5101-8 / ZF 6HP Transmission480"Topics Covered: ▪ Automatic Transmission Overview ▪ 6HP Automatic Transmission Operation ▪ Transmission and Mechatronics Diagnostics ▪ Common Failures Repairs and Service Operations ▪ Adaptation Procedures ▪ Mechatronics R&R D&A Replacement and Coding ▪ Hands-On D&A" ILT CourseWTI Instructor Led Courses
LS-1 / LS-1 Toyota Key Off EVAP Testing60ARCHIVED LIVESTREAM – Bob Pattengale from Robert Bosch, LLC will be covering Toyota EVAP Diagnostics: geared towards automotive service technicians, hosted right here at AVI OnDemand! Bob Pattengale will cover Toyota Key-Off EVAP. This system started appearing in ’05, and is now the primary system used on Toyotas today. We will look at how the system operates from a step-by-step component basis process. Then look at the diagnostics, how to test the system and alternative methods for looking for leaks within the system. The goal is to help technicians diagnose these systems quickly and accurately. Toyota’s Key Off Pump Module Operating Modes · Is There a P0 Code? Using a Scan Tool to Find a Leak Using a Smoke Machine to Find the Leak Toyota Key Off Adaptors Checking the Filtration System Confirming No Leaks are Present in the SystemOLT CourseAVI Video Courses
ILT-1415B / Modern Diagnostic Routines - Cylinder Pressure Analysis (4-hr)240With so many differing ways to diagnose driveability problems, how do you decide which procedure will yield the most information? CTI's newest Diagnostic Series, Modern Diagnostic Routines, will explore the latest information gathering techniques purpose built with speed and accuracy in mind. The first course in this series will provide you with procedures you can use to gain the most usable knowledge regarding cylinder pressures from your pressure transducer. Seasoned pros and those new to pressure transducers will all benefit from the wealth of knowledge this course will provide as your CTI instructor shows you how to use pressure mapping with captures from any brand of lab scope.ILT CourseCTI Instructor Led Courses
VSSA 0141 / Technical Knowledge for Service Advisors Alignment Angles30Wheel Alignments are a great way of growing revenue, protecting your customers tire investment, and locating undercar areas of concern. Learn what the basic alignment angles are, which ones cause tire wear, and how to explain them to a customer. OLT CourseService Sales Academy
GDI-4202-4SP / Inyección directa de gasolina: Técnicas prácticas de diagnóstico240Este curso se centra en las técnicas de pruebas prácticas aplicadas a los motores de gasolina inyección directa (GDI) soportados por una comprensión de trabajo del sistema y el funcionamiento de los componentes. Esta clase presenta técnicas de prueba esenciales que se pueden aplicar a una variedad de vehículos equipados GDI independientemente de la marca o modelo. Esta clase se centra en el uso correcto de las herramientas comunes de diagnóstico, análisis de datos y técnicas de exploración prueba de manejo adecuadas para ayudar a diagnosticar con precisión algunos de los iddues más comunes que se encuentran en los motores GDI.ILT CourseSpanish Instructor Led
LBT-114 / LBT-114 GM Anti-Theft Systems135LBT-114 GM Vehicle Anti-Theft SystemsOLT CourseAVI Video Courses
LBT-73 / F.R.E.D. Takes the Bus75LBT-73 F.R.E.D. Takes the BusOLT CourseAVI Video Courses
LBT-295 / Variable Valve Timing240temporaryOLT CourseAVI Video Courses
LBT-275 / LBT-275 Computer Engine Data Using Your Autel MaxiSYS120LBT-275 Computer Engine Data Using your Autel MaxiSYSOLT CourseAVI Video Courses
OLT-ESP-1216 / Corriente - Electricidad en el trabajo60En este curso usted estará expuesto a los fundamentos de la ley de Ohm y la ley de Kirchhoff que se aplican al flujo de corriente en un circuito eléctrico.OLT CourseInteractive Online Content (ESP)
AVI-ASEA7 / ASE-A7 Heating and AC210ASE A7 Test Prep-Heating & Air ConditioningOLT CourseAVI Video Courses
VSSA0159 / Finding New Employees20Hiring can be challenging in any job market but it is especially so when unemployment is low. Hiring new employees is more than just luck however. A shop can ensure they find the new employee that they are looking for if they pay attention to a few things. Expect to learn what you should always be doing, why you need a plan, and the best way to find new employees.OLT CourseService Sales Academy
LBT-43 / LBT-43 4 and 5 Gas Emissions Testing with Bill Fulton120LBT-43 4 and 5 Gas Emissions TestingOLT CourseAVI Video Courses
LS-40 / From Order Taker to Sales Maker 90ARCHIVED LIVESTREAM - Order takers don’t make sales. Order takers sound rushed, usually answer questions with yes or no and seldom ask questions. A sales maker will master the art of listening, take whatever time is necessary to present a solution, be prepared to address objections and always ask for the sale. Sales is never about price. You can only be compared on price when you fail to present a better value. A sales maker will differentiate their solutions from their competitors and provide a better value.OLT CourseAVI Video Courses
TF-2203 / The Future of IT 30Should you have an on-site server or cloud-based storage for your data? Matt Morley of Amazing7, LLC will review the pros and cons of on-site servers compared to cloud-based online storage. Matt will also review best practices to combat ransomware and phishing attempts on your data. OLT CourseTransformers Institute
OLT-4401 / Steering Systems Advanced215This course covers the theory and operation of steering systems in 16 modules.OLT CourseAdvanced Interactive Online Content
OLT-2600 / Electrical Electronic Systems Pre & Post Test260Entry level technician electrical/electronic systems pre & post testsOLT CourseAdvanced Interactive Online Content
OLT10 / COVID-19 Stimulus Package60The World Professional Automotive Community [WPAC] presents What's in the New Law for Small Businesses. Join Hunt Demarest a CPA from Paar, Mellis & Associates as he leads a discussion on the new CARES Act Stimulus Program and prepares you to take action on this important opportunity. Click the link here to register for the event. There is no charge to attend. ILT CourseWPAC
OLT-3506 / Hybrid Systems145The sixth course in a nine course series, this course focuses on the planetary drive systems of a typical HEV. OLT CourseAdvanced Interactive Online Content
LS-19 / Reducing OBD II Comebacks Using Mode $0660The science of late model vehicle OBD II emissions just keeps evolving along with the problems that can result in comebacks from repeat Malfunction Indicator Lights (MIL) sometimes referred to as the ‘Misery Indicator Light!’ Trouble codes, data PIDs and freeze frames are helpful but sometimes just won’t provide you enough information on intermittent problems. Fortunately Mode $06 is on just about every shop’s scan tool and can save the day IF you’re willing to learn a little about its deep dive record of emission monitors. In this seminar, veteran Delphi instructor Dave Hobbs helps you sort out the engineering complexities from the simpler side of Mode $06 so you can put this powerful function of your scan tool to real world practical use. Learn how to use those confusing TIDs, CIDs and MIDs on your scan tool’s Mode $06 display as accurate predictors of OBD II monitor failures so you can turn the “Misery Indicator Light” into a “Money Indicator Light!” Join us at AVI studios on September 9th 2015 at 4pm EDT for the newest LiveStream brought to you by Delphi and taught by Dave Hobbs.OLT CourseAVI Video Courses
CHS-1200-4 / CHS: Steering and Suspension Inspection and Service 240This is the first class in a series focused on chassis and alignment. One of the most important tasks required of any technician is the inspection. When it comes to steering and suspension components it is vital that an inspection is done correctly and completely. During this class we will discuss the design and operation of steering and suspension systems and give examples and procedures for proper component testing. Common failures and specific problem areas will also be discussed. Specific replacement tips provided in this class will expose many steps that cannot be skipped during the repair. These tips will focus on the success of the repair and customer safety as well as returning the vehicle to proper operating condition. This class will provide answers to these questions: •How does the system operate? •How do I test the component properly? •How do I know when a component needs replaced? •When can I require the component to be replaced before proceeding with the alignment? •Do I need special tools to do the job right? ILT CourseCTI Instructor Led Courses
OLT-4405 / Electronic Stability Control Advanced335This course covers the theory and operation of electronic stability control systems in 20 modules and quizzes.OLT CourseAdvanced Interactive Online Content
LS-22 / European Vehicle Security Systems90Modern-day immobilizer systems present the technician with many challenges and European vehicles only prove to compound these challenges. A service as simple as replacing an ignition key can now end up costing hundreds of dollars. Performing immobilizer resets or entering pin codes in the stereo systems can be frustrating for the technician working on a modern European vehicle. This course will provide you with the understanding of the process on how to become a vehicle security professional and help you recognize the opportunities to utilize this in your market. Your instructor will teach you how European vehicle security systems work and how to properly troubleshoot and repair these vehicle security systems. Topics covered in this class include: How to become a registered vehicle security professional Pin and key code acquisition Transponder type security systems operation Diagnostic tools and programming Troubleshooting and repairing security systems equipped on VW, Audi, BMW, Jaguar, Mercedes Benz, Volvo, and moreOLT CourseAVI Video Courses
VSSA 0114 / Fixed Right the First Time30Fixed Right the First Time means your reputation. If you can't consistently get vehicles repair properly, on the first visit, you will only spend marketing dollar after marketing dollar to get more customers in the door. Learn how to consistently create Fixed Right the First Time in your shop! Expect to learn the process components of getting things fixed right the first time, what your responsibility is in the process, and what the technician's responsibility is.OLT CourseService Sales Academy
TF-1704 / Parts Tracking30Considering that parts purchases are your second highest cost behind labor, it’s critical to have systems, processes, and procedures in place to track every aspect of parts purchases and returns. We’ll go into detail regarding the different areas that parts tracking affects and how to best manage parts as they move through the administrative, sales, and operations functions of your business. OLT CourseTransformers Institute
LS-49 / Unlock the Power of Global OBD2 for European Vehicles65ARCHIVED HD BROADCAST – Have you ever wondered how diagnostic trouble codes are set and how the engine management system makes those decisions? You might think the answer to this question is complex, as we are talking about European vehicles and most technicians believe EURO vehicles can only be diagnosed using an expensive OE or enhanced aftermarket scan tool. In reality the answer is simple and the solution is closer and less expensive than you might think. The solution is fully understanding the power of Global OBD2 and this HD streaming event, sponsored by Bosch and presented by Jim Wilson, will provide the information needed to successfully use a Global OBD2 scan tool on European vehicles. Course Objectives: Knowing what the 10 Global OBD2 modes are Review the powerful list of Mode $01 data parameters. Understanding the power of Mode $02 - Freeze Frame data. Understanding Mode $06 and DTC set criteria Know how to use Short Term and Long Term Fuel Trim as a diagnostic baseline and repair verification tool. Review the variety and differences between OBD2 generic scan toolOLT CourseAVI Video Courses
OLT-2501 / Brakes Introduction Theory120Entry level technician brakes introduction theoryOLT CourseAdvanced Interactive Online Content
VSSA 0131 / Selling Shocks and Struts30Shocks and struts rarely get replaced, and yet they are an integral suspension component that leads to many other service items. Learn to identify opportunities to educate customers on shock and strust replacement, increase revenues with related undercar components, and get better at explaining the reasons to replace shocks and struts.OLT CourseService Sales Academy
VSSA 0108 / Customer Buying Process Step Five30The final step in the Customer Buying Process is just as crucial as the previous 4 steps. This step ensures return customers, makes customers want to talk about you, and creates additional car count for your shop! Learn what post-purchase behavior you want in a customer and how to influence it. OLT CourseService Sales Academy
TF-1908 / Onboarding and Training30There are tremendous payoffs in having a robust onboarding and training program in place for new employees. Dan will outline some key areas that will improve this process and assist new employees in becoming productive contributors faster, and will less tension.OLT CourseTransformers Institute
ILT-1800 / Supplemental Restraint System Diagnosis & Repair480Supplemental restraint systems have evolved from a single driver's side airbag mounted in the steering wheel to complex systems which now include passenger side air bags, side impact air bags, and vehicle curtain air bags. Modern supplemental restraint systems continue to evolve as engineers find new locations for additional restraint devices every year. Airbags have developed into smart airbag systems using seat sensors that may require calibration. This course covers the operation, safety and replacement procedures of supplemental restraint systems, as well as diagnosis and repair. Also included in this course is a discussion of seat belt pre-tensioners.ILT CourseCTI Instructor Led Courses
LBT-303SP / Fundamentos de Diagnósticos Eléctricos105¿Tiene dudas de como circula la electricidad en un automóvil? En esta clase de Electricidad Básica, estudiamos el comportamiento de la electricidad comparándolo directamente con el agua. Comparamos el voltaje con la presión de un fluido y de la misma forma la cantidad de fluido la cual representa la cantidad de corriente circulando medida en amperes. Hablamos de la Ley de Ohms y su aplicación diaria en el taller. Hablamos sobre relés y sus distintas configuraciones. Analizamos circuitos en paralelo, serie, así como también en serie/paralelo. Estudiamos punto por punto la alimentación de corriente a una bomba de gasolina y de la misma forma los ventiladores de un sistema de refrigeración de motor. Simplemente siéntese y mire el video el cual le dará la oportunidad de convertir este tiempo en dinero mañana mismo.OLT CourseAVI Video Courses
TOY-5111-8 / Toyota / Lexus Body480• Toyota/Lexus advanced driving assist systems – design, diagnosis and repair of related camera and radar systems • Smart Key, Intelligent Entry and Immobilizer system operation, diagnosis and repair • Toyota Electrical Wiring Diagrams and EWD – Electronic Wiring Diagrams • Toyota Information System – Critical Service Data and resources for diagnostics • Techstream and Scan tool body related functions – Calibrations, programming, adding keys and more • Wiring Harness and Connector Repair • Toyota Multiplex Communication Networks – Navigating CAN, LIN, MOST and dealing with central gateways • Advanced Multimeter, Scope and Diagnostic Functions ILT CourseWTI Instructor Led Courses
TF-1702 / Bin and Board System30Develop a methodology to thoroughly use all available time and resources with a bin or board system. Learn why this system is critical to a smooth-running shop. Set standards for effective transfer of information, vehicle and parts flow through the shop, which, in turn, allows for maximum tech efficiency, optimal revenue generation, and a more gratifying client interaction.OLT CourseTransformers Institute
VSSA 0149 / Telephone Selling30Great telephone skills are a very important part of being in business! Everyone who answers the phone should have solid telephone skills and personality. What makes for consistent quality on the phone? How can you sell better over the phone? This program discusses the basics of answering the phone with consistency, engaging the customer on the phone, and using today's tools to help educate the customer over the phone.OLT CourseService Sales Academy
HVAC-1000-4 / MACS 609 Certification240This class will guide students through the MACS 609 Certification process. The Refrigerant Recovery and Recycling Program developed by MACS to meet requirements under Section 609 of the Clean Air Act was formally approved by the U.S. Environmental Protection Agency (EPA) effective August 13, 1992. Through the years, MACS has led the way and developed and expanded the certification program to reflect industry changes in technology, service equipment and procedures, tools, alternative refrigerants and regulatory requirements. After reviewing all MACS support materials students will take the test on site. ILT CourseCTI Instructor Led Courses
LBT-192 / LBT-192 Advantages of Mode $0660LBT-192 Advantages of Mode $06OLT CourseAVI Video Courses
TF-1703 / Shop Efficiency30There is a lot more that goes into shop efficiency than the labor produced by a technician. Examine all aspects of the system that move a vehicle effectively through your shop from start to finish. By understanding all the different elements involved, you’ll be able to better determine where you can improve shop efficiency.OLT CourseTransformers Institute
SSA 001 / Managing the Generation Gap240Employing multiple generations can be a challenge both from an expectation stand point as well as a communication stand point. This is also true of your customers. Your younger customers often have very different expectations than your older customers. This class focuses on understanding the age groups you do business with and those you having working for you. Motivations, expectations, and communication will be addressed in detail. Expect to be challenged by what you learn in this program! ILT CourseService Sales Academy
LBT-274 / LBT-274 Saving Your 6.0 Powerstroke120LBT-274 Saving your 6.0 PowerstrokeOLT CourseAVI Video Courses
SSA-404 / Situational Challenges: Marketing and Sales Tools240Often one of the challenges of business, especially the automotive business, is knowing what is available in the marketplace in terms of selling resources. This seminar brings together in one place some of the latest and greatest tools, programs, and customer contact ideas from the automotive industry and beyond. It is not a 'product show', but rather an exposition of what is currently available in the marketplace. Various uses of the tools and ideas presented are discussed along with some of the challenges.ILT CourseService Sales Academy
ILT-1202-8 / Using Digital Multi-Meters480Technology is rapidly changing in the automotive world. Electrical and electronic circuitry seems to permeate every system of the vehicle and continues to get more complex. Diagnosing and repairing these complex vehicle systems requires diagnostic tools that provide accurate information. The digital multi-meter, or DVOM, is one of the most basic and most common pieces of diagnostic equipment. In this class you will learn how to fully leverage the DVOM and will be introduced to a new revolutionary diagnostic technique using a simple DVOM.ILT CourseCTI Instructor Led Courses
LBT-142 / LBT-142 GM Smart Charge75LBT-142 GM Smart Charge SystemsOLT CourseAVI Video Courses
TF-2102 / Accounting Part 230Unlike large companies, most automotive shops do not have a dedicated Chief Financial Officer (CFO). Therefore, smaller companies need to fill the role of a competent CFO with a trustworthy accounting firm. Mr. Glen Shafer, CPA and CEO of The Shafer Group, explains the role of a CFO and how accounting firms can support the financial success of smaller organizations in the same way.OLT CourseTransformers Institute
OLT-2300 / Manual Transmission & Drive Train Pre & Post Test105Entry level technician manual transmission & drive train pre & post testOLT CourseAdvanced Interactive Online Content
OLT-2200 / Automatic Transmission & Transaxle Pre & Post Test100Entry level technician automatic transmission & transaxle pre & post testsOLT CourseAdvanced Interactive Online Content
VSSA0185 / Establishing a Training Program20A training program for your employees is so much more than just training. It can be a recruitment tools, an employee retention tool, and a business growth tool. In short, training for employees is too important to ignore. Expect to learn what expectations to set, how to make the program effective, and what a quality training program should include.OLT CourseService Sales Academy
LS-14 / Diagnosing GDI - Gas Direct Injection65ARCHIVED LIVESTREAM - June 10 2015 - 4pm EST: - GDI - Gas Direct Injection has been steadily making its way into mainstream for well over a decade. The miles accumulating on these state of the art fuel injection systems can often lead to customer drivability concerns. This in turn means service opportunities for the independent aftermarket repair business ready to tackle this latest technology in fuel systems. In this informative seminar veteran Delphi instructor Dave Hobbs brings you up close and personal to the workings of both the low pressure and high pressure sides of GDI systems along with live scan tool and lab scope diagnostic tips. Learn what both the OEM and aftermarket experts are advising on the source, correction and prevention of intake valve carbon deposits that are so common on many of the GDI vehicles on the road today. Join us at AVI studios on June 10th 2015 for the newest LiveStream brought to you by Delphi and taught by Dave Hobbs.OLT CourseAVI Video Courses
VSSA0192 / Implementing EIS Part Two20In this second installment of getting an Electronic Inspection System implemented we discuss the actual processes you will want to implement and then modify over time.OLT CourseService Sales Academy
LBT-282 / Chrysler On-Board Diagnostics150Charging and starting systems are changing as fast as current model years roll out. What we used to do to test them doesn’t always apply to the new way of testing today’s vehicles. Instructor Dave Hobbs covers all the latest information & technology including anti-theft systems. Modern vehicles rely on communication between computers and modules that operate everything. A properly maintained battery is essential to power these systems. In fact, some batteries are so sensitive to being overcharged one can do damage with their shops battery charger. This program will show you how to diagnose these issues and keep your skills up to date.OLT CourseAVI Video Courses
ENG-4010-4 / Variable Camshaft Timing 240With a conventional camshaft, all the variables that determine valve timing, lift, duration and overlap are cast in stone the moment the lobes are ground. Variable Camshaft Timing (VCT) or otherwise known as Variable Valve Timing (VVT) was then developed in order to achieve better overall versatility in a wider RPM range and various operating conditions by phasing the camshaft. Camshaft phasing systems allow the valve timing to be adapted to the respective operating conditions of the engine. With completion of this class technicians can expect to gain a deeper understanding of: •Camshaft foundations and the benefits of Variable Camshaft Timing (VCT) •Design and function of many modern VCT systems •Operation of various phaser styles •Special tooling requirements Variable Displacement oil pump technology •Testing of sensors, actuators and mechanical components of the VCT system •Scan tool data analysis and waveform diagnostics ILT CourseCTI Instructor Led Courses
OLT-ESP-1505 / Tecnología híbrida comprensión20La comprensión de la tecnología híbrida es fundamental para mantener los propietarios de vehículos híbridos como clientes. Este curso ofrecerá una mirada introductoria en el diseño de vehículos híbridos y operación. OLT CourseInteractive Online Content (ESP)
TF-1501 / Customer Retention30Here we address why customer retention should be a focal point of your business, how cost effective this will be verses acquiring new customers, and ways you can enhance the things you’re currently doing to improve customer retention. OLT CourseTransformers Institute
FORD-2510-8F / Diagnostic et entretien des véhicules Ford à injection directe d’essence (GDI)480Ce cours fera une présentation complète détaillée de la plate-forme Ford EcoBoost actuelle. Le cours utilisera les techniques des constructeurs et comparera celles-ci aux techniques utilisées dans la plupart des ateliers du marché secondaire. Les sujets abordés comprennent : un aperçu des caractéristiques du moteur, la gestion des commandes électriques, le réseautage, les systèmes d’alimentation et d’allumage, les systèmes antipollution, la gestion de l’air et la turbocompression, les problèmes d’entretien, un comparatif des fonctionnalités des analyseurs-contrôleurs des constructeurs et des analyseurs-contrôleurs du marché secondaire ainsi qu’un aperçu des bulletins techniques actuels.ILT CourseFrench Instructor Led Courses
VSSA0156 / Essential Skills for Service Advisors20What are the Essential Skills that every Service Advisor must possess? There are a lot of things a great Service Advisor should be able to do. If you were to pick just four what would they be? Expect to learn what these skills are, which ones are more important than others, which can be developed, and which ones they must have from day one.OLT CourseService Sales Academy
LDD-5211-4 / LDD: Duramax LML and LGH240The Duramax maintenance and repair market requires the understanding of many RPO code specific systems and testing procedures. LDD-5211-4 focuses exclusively on the 2010.5-2016 LML and LGH Duramax engine designs. Approximately 60% of the LML/LGH engine has been re-engineered to accommodate emissions, horsepower and torque improvements. These changes include a newly designed high pressure pump, piezo injectors and a SCR aftertreatment system. A technician attending this class will be guided through each of the LML/LGH systems in detail and receive clear descriptions of operation and specific testing procedures. Focusing on complete system analysis is critical to isolating the root cause of component failure and can save wasted time and money when repairing the LML/LGH Duramax.ILT CourseCTI Instructor Led Courses
VSSA 0151 / Your Customer Referral Program30Having a Customer Referral program is a great way to let your customers talk about you. However, too often we don't pay enough attention to it, think about how our customers feel about it, or use it to full advantage. In this two part program we discuss the mission, key elements, and unique ways of creating and managing a customer referral program.OLT CourseService Sales Academy
STA-3803-4SP / Análisis con herramienta de escaneo : Cómo entender y usar la información de ajuste de combustible240Este curso está destinado a proporcionar a los técnicos una comprensión exhaustiva del ajuste del combustible. Desde el circuito de control de combustible de retroalimentación hasta el reconocimiento de cuándo la estrategia de control de combustible está fuera de la estequiometría, el objetivo de esta clase es permitir que los técnicos diagnostiquen más eficazmente una variedad de problemas de manejo utilizando datos de ajuste de combustible. Los temas incluirán: la definición de los tipos de compensación de combustible, las estrategias de cálculo de aire / combustible y el uso de datos de ajuste de combustible de la herramienta de escaneo para fines de diagnóstico. Este curso utiliza estudios de casos de vehículos ilustrados para demostrar la aplicación práctica de técnicas analíticas y de diagnóstico utilizadas por los mejores técnicos de todo el país. Aprenda a determinar qué pruebas de diagnóstico deben realizarse y, lo que es más importante, qué pruebas de diagnóstico no es necesario realizar para localizar los problemas de manera rápida y precisa la primera vez.ILT CourseSpanish Instructor Led
EET-2001-8VC / Effective Electrical Troubleshooting: Modern Electronics Foundations480With the introduction of increasingly complex electronics on late model vehicles, it has become critically important to maintain a strong understanding of circuit operation and testing. Have you ever been curious about the reason that Ohm’s law works in some cases, but not others? Have you ever considered the practical application of Kirchhoff’s laws? This class will address foundational concepts relating to voltage, current, resistance, and power as well as the effects of capacitance and inductance on circuit operation. Additionally, time-saving testing techniques will be highlighted along with tool usage. This is an interdisplinary class dealing with all types of test equipment ranging from test lights and ohmmeters to lab scopes and megohmmeters. This is not a math class. All laws introduced will be done with the intention of practical application in vehicle diagnostics. ILT CourseVirtual Classroom
OLT-3509 / HV Battery Management Systems195The last course of the series covers the details of managing the HV battery energy flow. OLT CourseAdvanced Interactive Online Content
SSA 301 / Telephone Skills/Upset Customers480The telephone is integral to any business, yet sometimes little attention is paid to how the phone is even answered, let alone how phone calls are converted to actual customer visits. This interactive course discusses the importance of making the phone ring, how the phone is part of your brand, and how to convert those phone calls into paying customers. In the second part of this course we discuss how to deal with upset customers. Sometimes no matter what you do, a customer gets upset. This program exposes a simple, easy, and effective way to deal with disgruntled customers so that anxiety is eliminated, customers feel heard and you get a customer for life.ILT CourseService Sales Academy
LBT-347 / Top EPA Trouble Codes15Every quarter of every year, the EPA releases a list of the top trouble codes regarding emission related issues. Instructor John Forro discusses the most recent list of codes, and the possible fixes for them. A great class for all technicians and critical for technicians with state mandated emissions tests. Trouble Codes Covered Include: PO420: Bank 1 Catalyst Below Threshold PO171: Bank 1 Too Lean PO455: Gross EVAP Leak PO442: Small EVAP Leak PO440: EVAP Malfunction PO141: Bank 1 Sensor 2 O2 Sensor Heater Circuit Malfunction PO128: Coolant Thermostat Out Of Range PO174: Bank 2 System LeanOLT CourseAVI Video Courses
OLT-2608 / Electrical Accessories Theory240Entry level technician electrical accessories theoryOLT CourseAdvanced Interactive Online Content
AD-5121-8 / Engine Mechanical Testing with Electronic Tools480tbdILT CourseWTI Instructor Led Courses
VSSA 0103 / Customer Buying Process in General30The single best tool you can have in becoming a better salesperson is to understand the Customer Buying Process. This is the psychological process each and every human goes through when making a purchase. You will learn why this process is so important, what the 5 steps of the process are, and how they connect to your organization.OLT CourseService Sales Academy
TF-1903 / Pay Plans30This video will cover a multitude of options for pay plans and we’ll discuss at length some ways to enhance the overall compensation plan. Pay plans come in different shapes and sizes and we’ll help you ask the right questions that will lead you to determining what’s best for you and your business.OLT CourseTransformers Institute
ILT-1206 / Battery, Starting and Charging Systems Testing480Diagnosis of batteries, starters and alternators now include scan tool and capacitance testing coupled with the essential electronic skills you should posses. This course focuses first on the essential skills of testing the battery, starter and alternator followed by a review of current computerized starting and charging system technologies. The course also teaches a detailed diagnostic process to accurately diagnose and service these common complex systems.ILT CourseCTI Instructor Led Courses
VSSA 0104 / Customer Buying Process Step One30The Customer Buying Process is critical to successful selling and Step One of the Buying Process is the most critical for selling in the automotive service environment! Learn what what the first step is, why it is so important, and how to leverage it for sales success.OLT CourseService Sales Academy
STA-2506-8VC / Scan Tool Academy Applied Functionality480Scan Tool Academy: Applied Functionality (Module 2) will continue to explore the modern scan tool where Module 1 left off. Topics will include additional functionality on the manufacturer specific sides of the tools. It will include both professional level aftermarket as well as manufacturer developed tools. The capabilities of the tools to display, graph, arrange, and store/save data will be covered. The selection of PIDS for evaluating a failure will be demonstrated. Special tests such as all module scans, health checks, network test, system tests, and active controls will be covered to include how they are useful in diagnosis. Functionality for module setup, configuration, and option setting will be covered. The majority of this class will be focused on powertrain and transmission applications. Additional topics will include the use of triggers and automated captures and how they can be useful tools during diagnosis. In Module 2 we will: • Learn to apply graphing and recording techniques. • Evaluate network wide DTCs and communication issues. • Feature active tests not available in Global. • Explore setup and adaptive functions. • Refine the use of triggers and automated recording for diagnostic use.ILT CourseVirtual Classroom
LS-36 / Diagnosing to Win With Fuel Trim75ARCHIVED LIVESTREAM- Fuel trim (FT) data is the automotive equivalent of a medical “CT Scan” of combustion event efficiency. Much has been written on the subject of fuel trim, yet much is still not understood regarding the causes of those high and low numbers. Is it a vacuum leak, faulty MAF or drippy fuel injector causing that FT number to be off? In this one-hour live cast training event, veteran instructor Dave Hobbs will provide valuable information on: Short-term, Long-term fuel trim and total fuel trim defined Long-term adaptive memory blocks/cells FT reset Dos and Don’ts Graphing to perfect FT diagnostics Misfires, false air, exhaust leaks, vacuum leaks and FT numbers – what to expect O2 Sensor Types and Operation / Switch Times and Voltage Ranges FT, MAF and VE – what they’ll tell you about the engine’s mechanical conditionOLT CourseAVI Video Courses
OLT-ESP-0302 / Transmisión automática Introducción240Este curso ofrece una visión general de los fundamentos automáticas de diseño y operación de transmisión. Los temas incluyen el convertidor de par, bandas de freno, embragues de discos, conjuntos de engranajes planetarios, los rangos de engranajes y controles de transmisión automática. OLT CourseInteractive Online Content (ESP)
OLT-ESP-1418 / Introducción a las redes de comunicación Automotrices80Este curso es una introducción a las redes de computadoras de la automoción y la topología de la red.OLT CourseInteractive Online Content (ESP)
CHS-3200-4SP / Mejores prácticas de alineación240El objetivo principal de cada servicio de alineación de ruedas es proporcionar a nuestros clientes un vehículo seguro y confiable que se desempeñe como está diseñado cada vez. En esta clase, se cubrirá una revisión de los ángulos de alineación. Esta revisión se centra en lo que es importante acerca de los ángulos y por qué necesitamos verificarlos durante cada alineación. Introduciremos un concepto que ayudará a equilibrar los ángulos en la relación correcta, asegurando un rendimiento que cumpla con los estándares de OE. La alineación de mejores prácticas se centra en las expectativas del cliente. El cliente espera que su vehículo reciba una alineación completa y que se le informe de cualquier preocupación subyacente que deba abordarse para devolver su vehículo a la alineación adecuada. El proceso que se cubre en esta clase es muy completo y garantiza que el cliente reciba los mejores esfuerzos del técnico. Como técnico, esta práctica será apreciada ya que está diseñada para evitar la mayor cantidad posible de regresos. Comienza con la inspección preliminar previa a la alineación de los componentes, las tendencias de conducción del vehículo y los ángulos de alineación. Cuando estos ángulos no están dentro de la especificación preferida, será necesario un ajuste o solución. "¡Ponerlo en verde!" O "¡Poner el dedo del pie y dejarlo ir!" No son lo suficientemente buenos, como discutiremos en esta clase. ILT CourseSpanish Instructor Led
AD-3000-8F / Obtention et analyse approfondie d’oscillogrammes de pression480En assistant à ce cours, les techniciens qui comprennent bien le fonctionnement des oscilloscopes et la mécanique du moteur peuvent apprendre à tirer profit des transducteurs de pression dans leur procédure de diagnostic. Les lectures de pression du collecteur d’admission, de la chambre de combustion et de l’échappement fournissent une foule de renseignements qui faciliteront l’identification des problèmes complexes. Le cours présente les transducteurs de pression absolue et delta et explique les caractéristiques et avantages de chacun d’eux. L’approche de diagnostic sera présentée à l’aide d’exemples réels et d’études de cas. Après avoir suivi le cours, les étudiants auront acquis la confiance nécessaire pour investir dans les appareils qui leur permettront d’effectuer des tests et analyses de pression précis.ILT CourseFrench Instructor Led Courses
VSSA 0137 / Service Counter Process Greeting the Customer30Customer greeting sets a tone and sets expectations. Are you greeting well? Consistently? In a way that ensures customer satisfaction and increased sales? In this program you will learn the importance of greeting to send a message, how to greet (and how not to), and the effect your greeting has on the selling process.OLT CourseService Sales Academy
VSSA0170 / Interviewing Skills20Interviewing potential employees can be frustrating and something that isn't done very often. Interviewing is a key skill that shop owners and managers must develop if they are to grow a profitable business. Learn best practices of interviewing, what to ask, what not to ask, and what your interview process should look like.OLT CourseService Sales Academy
VSSA 0120 / Presenting the Courtesy Inspection30Your shop can do a great job performing the Courtesy Inspection, but if you don't present it right, it's all for nothing! The presentation also is never just presenting what needs to be done; it's presenting what's good, coming up, and needed currently. Join us for a discussion about how and why to completely present the Courtesy Inspection, presenting over the phone, and what to do if the customer says 'no thank you'.OLT CourseService Sales Academy
HVAC-2002-4 / Automotive HVAC Systems: Essential Diagnostics240This class provides a solid foundation of essential HVAC diagnostic procedures, based upon diagnostic best practices, in order to assure correct and complete diagnostic conclusions of common HVAC failures. Topics will include temperature and pressure testing, the diagnosis of compressor clutch controls, PWM fan diagnostics, and variable displacement compressor controls. Special emphasis will include how to evaluate overall performance and efficient choice of diagnostic methods. The effects of internal heat exchangers and how they change expected test results compared to a “traditional” system will also be featured.ILT CourseCTI Instructor Led Courses
AD-3000-8VC / Virtual Classroom: Pressure Waveform Acquisition & Analysis From the Inside Out480Technicians with a good understanding of labscopes and engine mechanical operation can learn to leverage the power of pressure transducers in their diagnostic routine by attending this course. Pressure waveform readings from the intake manifold, combustion chamber, and the exhaust stream can provide a wealth of information that can make difficult problems easy to find. We will cover absolute and delta transducers and explain the characteristics and benefits of each. The diagnostic approach will be demonstrated using real world-examples and actual case studies. Students will complete the course with the confidence to invest in the tooling needed to perform pressure testing and analysis to improve their accuracy and efficiency.ILT CourseVirtual Classroom
GM-2510-8F / Plateformes General Motors : Fonctionnement et diagnostic480Au cours des dernières années, GM a amélioré et perfectionné ses groupes motopropulseurs et ses systèmes de gestion du moteur à un rythme accéléré. Les efforts ne sont désormais plus seulement concentrés sur le moteurV8 de 5.3 L. Ce cours présente le fonctionnement de ces systèmes et les techniques de diagnostic nécessaires pour l’entretien des véhicules de cette importante part du marché. Chaque système GM important sera présenté en utilisant non seulement les outils du constructeur, mais également les analyseurs-contrôleurs et les techniques du marché secondaire. Le cours traite aussi du fonctionnement et des techniques de diagnostic du système d’alimentation, des composants de gestion des émissions et des stratégies des moniteurs, de la configuration du réseau ainsi que de la reprogrammation.ILT CourseFrench Instructor Led Courses
TF-1406 / Online Reviews30Learn about the importance of gathering online reviews and the influence of microsites and directories in the market place.OLT CourseTransformers Institute
TF-1106 / Mission, Vision and Culture Statement30Putting together the mission, vision, and culture statement is a powerful tool that provides leverage to every activity and individual within an organization. As this document comes to life and begins to penetrate the thoughts, attitudes, and behaviors of your employees, it exponentially provides energy and focus to your team.OLT CourseTransformers Institute
EET-4200-4 / Effective Electrical Troubleshooting: Digital Storage Oscilloscope Setup & Operation.240The Digital Storage Oscilloscope (DSO) is fast becoming a primary tool for the automotive diagnostic technician. The setup and operation of the DSO is presented so that a technician can take advantage of the tool’s many features. Learn to set up the DSO to acquire a correct waveform, store it for future reference, and interpret the waveform for diagnostic purposes. Voltage settings, time base and triggering techniques are covered so that any signal may be displayed and analyzed accurately and efficiently. If you are considering buying or already own a scope, this class will provide information that will allow you to confidently use a DSO to aid in your diagnostic process.ILT CourseCTI Instructor Led Courses
LS-47 / Strange But True 30ARCHIVED HD BROADCAST- We have all run into weird diagnostic problems right? Well, in this HD Broadcast Ron Bilyeu will show you how to keep your focus as you battle strange but true diagnostic related issues and how to retain valuable information. As stated by Ron Bilyeu, “When something is very strange, don’t forget the diagnostic process and do your research”. We ensure these strategic tips will accommodate your shop with proper effectiveness and cut down trouble shooting time. Course Objectives: Learn to diagnose when no Diagnostic Trouble Codes are available Ability to read intermittent OBD trouble code P0012 (CMP timing over- retarded) Ability to read Intermittent OBD trouble code P0300 (Random misfire) Understanding low compression 90 PSI on all cylinders with engine rattle Understanding Smokes PCM every 3 days with no OBD trouble codes And much more!OLT CourseAVI Video Courses
OLT-ESP-1105 / Inyección directa de gasolina60Este curso cubre el diseño y las características operativas de los sistemas de inyección directa de gasolina moderno.OLT CourseInteractive Online Content (ESP)
VSSA 0139 / Service Counter Process The Importance of Your Word Tracks30Are you using Word Tracks to improve your selling? You should be! They are a great way to get better at selling, more confident with your ask, and build awesome customer relationships. Watch and see how! Expect to learn where word tracks are most effective, how to use word tracks to improve skill, and common tracks you can borrow from.OLT CourseService Sales Academy
EQUIP-3908-8 / Autel 908 System Specific Functionality480Schedule after 2.30.2020 This class will concentrate on diagnostic techniques on several different vehicle systems using the Autel 908 series scan tool. The focus of this class is vehicle diagnostics although it will be prefaced by a question and answer session including demo to ensure that there are no skill gaps in the navigation of the tool. The class will be Powerpoint based with intermixed instructor led demos using live car data in the classroom. This is an advanced level class that will encourage interaction and student participation. It is highly adaptable to optimize training specifically to the needs of the class. Some of the systems explored include: • Battery and Charging Control • Misfire Diagnosis • Air/Fuel Control • Variable Valve Timing • EVAP Testing • GDI Testing ILT CourseCTI Instructor Led Courses
STA-3803-4 / Scan Tool Analysis: Understanding & Using Fuel Trim Data 240This course is intended to provide technicians with a thorough understanding of fuel trim. From the feedback fuel control loop to recognizing when fuel control strategy falls outside of stoichiometry, the objective of this class is to allow technicians to more effectively diagnose a variety of driveability issues using fuel trim data. Topics will include: defining fuel trim types, air/fuel calculation strategies and using scan tool fuel trim data for diagnostic purposes. This course uses illustrated vehicle case studies to demonstrate the practical application of analytic and diagnostic techniques used by top technicians across the country. Learn how to determine which diagnostic tests need to be performed and, more importantly, which diagnostic tests do not need to be performed to locate problems quickly and accurately the first time.ILT CourseCTI Instructor Led Courses
TF-2005 / Retirement30Most of us, at one point, will need to contend with the prospects of being retired and requiring a supplemental source of income. Objectively review when retirement is a viable option and know where there are potential gaps in your plan. Become an advocate for your employees in their retirement planning with the knowledge of the challenges they face. OLT CourseTransformers Institute
LDD-5140-8 / Light Duty Diesel: Ford 6.7 Powerstroke Operation and Diagnosis480This class will present a full and detailed look at current Ford 6.7 Powerstroke diesel operation and diagnosis. It is designed to not only leverage OE techniques but also compare those to what most shops have available in the aftermarket. Topics will include: • Engine feature overview • Fuel systems • Glow plug control, emissions systems including Aftertreatment • Air management and turbocharging • Service issues • OE vs. aftermarket scan tool functions • An overview of current TSBs ILT CourseCTI Instructor Led Courses
SAT-1001F-4 / Formation pour les conseillers techniques : Comprendre les systèmes EVAP240Ce cours est une formation technique qui s’adresse aux conseillers techniques. Pour bien amorcer le processus de réparation, il est essentiel que le conseiller technique comprenne les préoccupations du client et pose les bonnes questions. Une bonne connaissance des systèmes facilite la communication entre le technicien et le conseiller et réduit le nombre d’erreurs et de malentendus. Ce cours vise à améliorer la capacité du conseiller à expliquer correctement au client les travaux effectués ou requis et à répondre aux questions. Cette cours de la série porte sur la compréhension des systèmes EVAP. ILT CourseFrench Instructor Led Courses
ILT-1403B / Developing A Diagnostic Game Plan (4hr)240This course will provide the building blocks necessary to develop your own diagnostic game plan which can be used to solve a variety of diagnostic problems. One of the many challenges technicians face today is ''where to start?'' Diagnostics however, is not just about where to start but how to interpret the data acquired during diagnosis. This class uses case studies of actual vehicles to provide you with the testing procedures required to diagnose complex issues and the information necessary to properly interpret the data acquired during your diagnosis.ILT CourseCTI Instructor Led Courses
TF-1101 / Mission, Vision, Culture, and Values Introduction30We start by building the foundation of your business. The first step in growth is to create a mission, vision, culture and value statement. We cover the importance of these documents in your organization and how to embed them into your company. This document needs to be a living document that you, your employees, your vendors, and your customers know. We will teach you how to make this happen in a real and practical way. OLT CourseTransformers Institute
LDD-3005-4 / Light Duty Diesel: Exhaust Aftertreatment Systems240Since 2007, all light duty diesel vehicles sold in the United States are equipped with an exhaust aftertreatment system of some type. Those technologies can include diesel oxidation catalysts, NOx catalysts, diesel particulate filters, selective catalyst reduction using diesel emissions fluids, or any combination of these subsystems. This class will present the operation and design of these complex systems along with techniques for effective diagnosis. Skills and knowledge from this class cannot only be applied to today’s pickups and vans, but also diesel equipped cars.ILT CourseCTI Instructor Led Courses
STA-3803-4VC / Scan Tool Analysis Understanding & Using Fuel Trim240This course is intended to provide technicians with a thorough understanding of fuel trim. From the feedback fuel control loop to recognizing when fuel control strategy falls outside of stoichiometry, the objective of this class is to allow technicians to more effectively diagnose a variety of driveability issues using fuel trim data. Topics will include: defining fuel trim types, air/fuel calculation strategies and using scan tool fuel trim data for diagnostic purposes. This course uses illustrated vehicle case studies to demonstrate the practical application of analytic and diagnostic techniques used by top technicians across the country. Learn how to determine which diagnostic tests need to be performed and, more importantly, which diagnostic tests do not need to be performed to locate problems quickly and accurately the first time.ILT CourseVirtual Classroom
VSSA0162 / Sell More With Your Warranty20You have a warranty for a reason...now use it! Warranties are selling tools, yet they are too often overlooked as the key to gaining that additional 2 - 10% in sales. Come learn why warranties are effective selling tools, how a simple word track changes everything, and how to best sell with your warranty.OLT CourseService Sales Academy
LS-6 / Intermittent Misfire Detection Strategies75These types of diagnostic situations are always difficult because despite a general, reoccurring issue, the operation of the system in question is generally normal. Long-time AVI instructor Bill Fulton brings you a live, steaming course on how to attack these flaky, intermittent faults step-by-step. Bill starts directly with the customer and what questions you should ask that will give you the quickest test results. Learn which arsenal of tools is right for the job, schematic based diagnostics and system separation logic. Covered in this course will also be 8 real-world case studies that will cover fuel systems, ignition, electrical, BUS circuits and much more.OLT CourseAVI Video Courses
OLT-2702 / Heating & Air Conditioning Components Theory615Entry level technician heating & air conditioning components theoryOLT CourseAdvanced Interactive Online Content
LBT-263 / LBT-263 Duramax Diesel Diagnostics Update105LBT-263 Duramax Diesel Diagnostics UpdateOLT CourseAVI Video Courses
ILT-1800B / Supplemental Restraint System Diagnosis & Repair (4hr)240Supplemental restraint systems have evolved from a single driver's side airbag mounted in the steering wheel to complex systems which now include passenger side air bags, side impact air bags, and vehicle curtain air bags. Modern supplemental restraint systems continue to evolve as engineers find new locations for additional restraint devices every year. Airbags have developed into smart airbag systems using seat sensors that may require calibration. This course covers the operation, safety and replacement procedures of supplemental restraint systems, as well as diagnosis and repair. Also included in this course is a discussion of seat belt pre-tensioners.ILT CourseCTI Instructor Led Courses
ILT-1210 / Current Probe Revisited480Using amperage waveforms to diagnose electrical circuits is certainly not new. Technicians are routinely faced with the need to utilize an inductive amp probe to measure current. Proper diagnosis depends on not only operational knowledge of the amp probe, but a thorough understanding of the circuit being measured. In this course, CTI will revisit tips and techniques we have discussed in many of our diagnostic courses as well as introduce new techniques such as using a micro amp probe to diagnose circuits such as reference voltage and wide band air/fuel sensors.ILT CourseCTI Instructor Led Courses
EET-3502-4 / Effective Electrical Troubleshooting: Diagnostic Application of Wiring Schematics240This course guides technicians through the effective use of wiring schematics as a diagnostic tool. Learn to combine schematics, circuit operation information, and power flow techniques along with applied circuit principles to diagnose problems quickly and accurately. Find electrical faults fast by recognizing the characteristics of shorts, opens, and high resistance circuit problems. Learn the most effective tools and techniques to use for a given fault. During this interactive course, students will use selected schematics to diagnose assigned circuit problems and conditions. ILT CourseCTI Instructor Led Courses
CTI-1012-8VC / The Logical Troubleshooting Process480Have you noticed that some people are naturally good troubleshooters? Perhaps it is a technician whose diagnostic abilities are efficient, quick and accurate. Perhaps it is the Service Advisor who deals with difficult customers and always comes away from it with a smile and a sold work order. Or perhaps it is someone else in your life who seems to always come up with great solutions to their problems. How do they do it? One of their secrets of success, perhaps the most important one, is that they have a process for troubleshooting. This process, whether they practice it consciously or unconsciously, allows them to successfully overcome the challenges they face. In this course, The Logical Troubleshooting Process, we are going to examine the elements that drive successful troubleshooting. These elements include: attitude, knowledge and a six-step process for troubleshooting. While our focus is the application of these elements to our professional roles in the automotive service arena, the reality is that you can apply these troubleshooting skills to any area of your life. Note: This course is specifically designed to be attended by Service Advisors, Service Managers and Technicians. ILT CourseVirtual Classroom
GDI-4201-4VC / Gasoline Direct Injection: Essential Operation & Testing240Gasoline direct injection is rapidly being adopted by most vehicle manufactures in an attempt to meet more stringent CAFÉ and EPA emissions standards. This course covers the commonly used components of a GDI system and makes their function and operation easy to understand. Learn how GDI fuel injector function and control differs from older PFI systems. Explore case studies which illustrate how high pressure fuel pump function and timing affects engine performance. This course is intended for working technicians as well as customer facing personnel who would like to improve their communication skills regarding gasoline direct injection systems and their potential problems. ILT CourseVirtual Classroom
VSSA0194 / Managing Shop Workflow20Your shop's workflow is connected to everything from Customer Satisfaction to the Money You Make. Ensuring smooth daily workflow is critical to maximizing your potential. This program lays out the basics that you must pay attention to when considering how work is moved into the shop, processed, and moved back out of the shop.OLT CourseService Sales Academy
OBD-3001-4 / On Board Diagnostics: Practical Use of Mode $06240Mode $06 is the scan tool's request for the latest test results from the PCM for all non-continuous monitors. This concept was first introduced in OBD-203. Now we will cover practical uses of Mode $06, deal with the difficult Mode $06 information from GM and Chrysler, and review the changes in Mode $06 on CAN vehicles. The use of Mode $06 during routine diagnosis and repair verification is easy, efficient and profitable. Don't dismiss this valuable information. It will save you time if used correctly. NOTE: Content in this class contains material from ILT-1413 Advanced Mode $06. ILT CourseCTI Instructor Led Courses
STA-3805-4SP / Análisis con herramienta de escaneo: Manejo moderno de aire/combustible240Esta clase es una continuación de STA-3803-4. Se concentrará en las estrategias de gestión de aire / combustible implementadas en plataformas de nivel avanzado. La gestión del aire / combustible ha cambiado drásticamente en los últimos años y lo que esperamos ver en las reacciones de ajuste del combustible a fallas en los sistemas puede no aplicarse a los vehículos actuales. Se hará especial hincapié en los efectos del sensor de gases de escape aguas abajo en el control del combustible. Se recomienda completar nuestras clases anteriores de ajuste de combustible. El tema discutido incluirá: • La ecuación del aire • Control de aire • Suministro de combustible • Dispositivos de retroalimentación • Control fuera de la estequiometría • Rango adaptativo y estrategia • Los efectos del control secundario • PIDS clave y análisisILT CourseSpanish Instructor Led
LS-17 / Increasing Car Count and Profits70ARCHIVED LiveStream - Building Relationships and Selling Preventative Maintenance Price shoppers and coupon clippers only increase your car count for a little while. Increasing your loyal customer base is what really improves both your car count and long term profits! Earning repeat customers begins with making a good first impression, continues when they have a memorable experience and comes full circle with customer loyalty created by you knowing and acting on the most important things vehicle owners really want. Building relationships, educating vehicle owners and creating preventive maintenance plans that fit your customers’ lifestyles can have greater positive impacts to your bottom line than expensive marketing plans and upsell programs. Delphi instructor Dave Hobbs shares proven techniques to help your repair shop stand out where it counts - in the hearts and conversations of your customers!OLT CourseAVI Video Courses
OLT-3501 / Introduction to Electric Drive205Introduction to Electric Drive systems including hybrid electric and battery electric vehicles. This is course 1 of a 9 course series that provides foundation knowledge of HEV and BEV systems.OLT CourseAdvanced Interactive Online Content
LBT-269 / LBT-269 Wiring Schematics Interpretation510LBT-269 Wiring Schematics InterpretationOLT CourseAVI Video Courses
OLT-3507 / HV Charging System250Course 7 of 9 covers the High Voltage charging system and the strategies used. OLT CourseAdvanced Interactive Online Content
LDD-5310-8 / 6.7L Cummins Operation and Diagnosis480The 6.7L Cummins diesel engine was introduced mid-model year of 2007. The first release of the 6.7L engine was rated at 350 HP and 650 lb-ft of torque, which was a slight increase from the 2007 5.9L production of 325 HP and 610 lb-ft of torque. As of the 2018 model year, the 6.7L Cummins turbo-diesel engine produces up to 900 lb-ft of torque. The new 6.7L Cummins design was not solely created for performance improvements, but focused largely on meeting the current and future emissions standards, without sacrificing the towing power Cummins customers had grown to love. This newly designed 6.7L Cummins was a fresh platform on which future emissions restrictions could be met. Topics include: • 6.7L Cummins engine design and specifications • Fuel quality influences • Systems testing and diagnostic approach • Fuel system analysis • Turbo operation and testing • Emissions and aftertreatment function and diagnosis ILT CourseCTI Instructor Led Courses
OLT-2703 / Heating & Air Conditioning Service Theory140Entry level technician heating & air conditioning service theoryOLT CourseAdvanced Interactive Online Content
VSSA0173 / You Need More Data20We live in a data driven world. Data is just as important to an automotive repair shop as it is to anyone else! What data should you have access to? How should the data be used? When should you look at the data? How much more data do you need? Come find out! More data will mean better decisions and more profit.OLT CourseService Sales Academy
TF-1004 / The Life Wheel30Is your life in balance? Here we’ll address the 6 Fs of life. When we too heavily focus on 1 or 2 areas of life, the other areas usually suffer. Our goal should be to continually take purposeful action to be a well-rounded and healthy, balanced person. Give yourself an honest assessment, and make improvements where needed. You’ll be thankful you did.OLT CourseTransformers Institute
EVAP-5001-8F / Recyclage des vapeurs de carburant : diagnostic des véhicules asiatiques480Ce cours traite du fonctionnement du système de recyclage des vapeurs de carburant des véhicules modernes asiatiques et de la détection de ses problèmes. Les marques concernées sont Toyota, Honda, Nissan et Mazda. Au fil des ans, les stratégies de détection des fuites de ces fabricants sont passées de la détection par dépression à la détection par dépression naturelle avec moteur à l’arrêt. Chaque stratégie utilise du matériel et des méthodes qui lui sont propres. Les techniciens acquerront les connaissances nécessaires sur le fonctionnement de ces systèmes et apprendront à les tester rapidement afin d’améliorer leur efficacité de diagnostic. Ce cours met l’accent sur l’utilisation efficace des données et des commandes bidirectionnelles de l’analyseur-contrôleur pour détecter les problèmes du système EVAP.ILT CourseFrench Instructor Led Courses
OLT-2601 / Basic Electrical Theory325Entry level technician basic electrical theoryOLT CourseAdvanced Interactive Online Content
TF-1503 / Ten Bright Ideas for Brand Building (part 1)30This video will address what branding for your shop looks like and 10 ways you can create branding, stay focused and on track, and build your loyalty and brand-awareness. OLT CourseTransformers Institute
TF-1102 / Company DNA30Every business starts with the DNA of the founder. By default, the core of the business is built on the founder’s spirit, vision, knowledge, wisdom, decision making style, risk tolerance, investment philosophy, leadership, and teamwork perspectives. We explain how fast the DNA in an organization can change and what a leader can do to maintain the DNA of the company, no matter how large the organization grows.OLT CourseTransformers Institute
OLT-2804 / Ignition System Theory220Entry level technician ignition system theoryOLT CourseAdvanced Interactive Online Content
TF-1308 / Ultimate Phone Training Part 230Greg dives deeper on how to build a deep connection with our clients by improving your phone skills. Providing great customer service starts with our phone skills. Remember people buy from people they know, like and trust. OLT CourseTransformers Institute
ILT-1210B / Current probe revisited (4-hr)240Using amperage waveforms to diagnose electrical circuits is certainly not new. technicians are routinely faced with the need to utilize an inductive amp probe to measure current. proper diagnosis depends on not only operational knowledge of the amp pILT CourseCTI Instructor Led Courses
EET-4200-4SP / EET: Configuración y operación de un osciloscopio de almacenamiento digital240El osciloscopio de almacenamiento digital (DSO) se está convirtiendo rápidamente en una herramienta principal para el técnico de diagnóstico automotriz. La configuración y operación de la DSO se presenta para que un técnico pueda aprovechar las muchas características de la herramienta. Aprenda a configurar el DSO para adquirir una forma de onda correcta, almacenarla para referencia futura e interpretar la forma de onda con fines de diagnóstico. Los ajustes de voltaje, base de tiempo y técnicas de disparo están cubiertos para que cualquier señal pueda ser visualizada y analizada con precisión y eficiencia. Si está considerando comprar o ya tiene un alcance, esta clase proporcionará información que le permitirá usar con confianza un DSO para ayudar en su proceso de diagnóstico.ILT CourseSpanish Instructor Led
ILT-1305 / PCM Air/Fuel Diagnostic Application480This course will challenge you to solve several case studies by using your understanding of PCM logic and applying the skills taught in AD-601. each case study will be solved by the class using an interactive process. the goal of this course is to exercise your problem solving skills with common and complex situations.ILT CourseCTI Instructor Led Courses
GDI-4201-4SPVC / Inyección directa de gasolina: Operación y pruebas esenciales240Inyección directa de gasolina está siendo adoptada rápidamente por la mayoría de fabricantes de vehículos en un intento de cumplir con normas más estrictas de emisiones de CAFÉ y EPA. Este curso cubre los componentes utilizados de un sistema GDI y hace su función y funcionamiento fácil de entender. Aprender cómo control y la función de inyector de combustible GDI difiere de los sistemas más antiguos de la PFI. Explorar estudios de casos que ilustran la función de bomba de combustible de presión alto y sincronización afecta el rendimiento del motor. Este curso está dirigido a técnicos de trabajo, así como personal que deseen mejorar sus habilidades de comunicación con respecto a sistemas de inyección directa de gasolina y sus posibles problemas de cara al cliente.ILT CourseVirtual Classroom
ILT-0500 / Transmission Diagnostics for Engine Technicians240This course is designed to provide the modern drivability technician with a foundational knowledge of transmissions and transmission electronics. So often, transmission systems are misdiagnosed due to a lack of understanding of the interaction between the engine systems and transmission systems. This course will outline the types of modern transmissions and their respective normal operating characteristics. Using real world problem vehicles, CTI will bring together critical thinking skills and apply those to a logical diagnostic path.ILT CourseCTI Instructor Led Courses
ILT-1201SP / Usando Diagramas para el Cableado480Esta clase cubre la electrónica de estado sólido que se encuentran en todos los rincones de los vehículos actuales . Cada componente electrónico se mostrará en circuitos reales y estrategias de diagnóstico para cada uno se demostrarán . El enfoque principal será en la lectura y el uso de los diagramas de cableado . Todos los sistemas del vehículo serán analizados utilizando diversos recursos , incluyendo diagrama del mercado de accesorios y OE . El objetivo de este módulo es el desarrollo de dirección cuando se trata de cualquier sistema.ILT CourseSpanish Instructor Led
OLT-1103 / Lifting Equipment Theory160Entry level technician lifting equipment theoryOLT CourseAdvanced Interactive Online Content
VSSA0190 / Service Counter Process: Building the Estimate20The repair estimate that you present the customer is very important. It serves as not only an indication of what the job will take in terms of time and money, but is also a sales tool, for now and in the future. Come learn what order to build the estimate, what to watch out for, and how to successfully use a well built estimate.OLT CourseService Sales Academy
ATV-5201-8VC / ATV: Diagnosing Hybrid Battery Pack Systems480This course focuses on the operation, diagnosis and repair of hybrid battery pack systems in conventional hybrids; in other words, non-plug-in hybrids. Over the next few years, the average shop is likely to see the older and more common hybrids: Gen I and II Toyota Prius, to a lesser extent, Honda Civic and Insight hybrids, and Ford Escape and Fusion hybrids, particularly for issues related to hybrid battery packs. Emphasis will be placed on component operation and tests, scan tool diagnostics and replacement procedures. ILT CourseVirtual Classroom
GDI-4202-4 / Gasoline Direct Injection: Practical Diagnostic Techniques240This course focuses on practical testing techniques applied to gasoline direct injected (GDI) engines supported by a working understanding of system and component operation. This class introduces essential testing techniques which can be applied to a variety GDI equipped vehicles regardless of make or model. This class focuses on the proper use of common diagnostic tools, scan data analysis and proper test drive techniques to help accurately diagnose some of the more common issues found on GDI engines.ILT CourseCTI Instructor Led Courses
LG-M7 / The Fundamentals of Vehicle Networks130Learnguistics course focused on foundation knowledge of vehicle networksOLT CourseLearnguistics Online Content
LBT-55 / LBT-55 Enhanced Ignition Systems90LBT-55 Enhanced Ignition SystemsOLT CourseAVI Video Courses
LS-50 / Diagnostic Strategies: Fuel Delivery60ARCHIVED HD BROADCAST – In Part 2 of our Diagnostic Strategies Series, this HD Broadcast will cover fuel delivery. As with Part 1 on air induction, this course covers the diagnostic step-by-step routines technicians use. Your instructor, Ron Bilyeu has over 30 years of experience and will share his knowledge of the following topics: Course Objectives: Understanding different Varieties of fuel systems are covered, including GDI Understanding volumetric Efficiency Testing Understanding Fuel Pump Testing using traditional methods and low current with a labscope Understanding Short Term and Long Term Fuel Trim diagnostics Knowing the O2 sensor effects on fuel delivery AND MORE! Once you have a solid foundation it does not matter what make, model or test equipment you use. You’ll be more efficient as a technician by enrolling our course, Diagnostic Strategies: Fuel Delivery today!OLT CourseAVI Video Courses
ILT-1211 / Navigating the Electrical Road Map240Automotive electrical system diagnosis has long been a frustrating part of being an automotive technician. Once the electrical testing procedures have been learned, the technician must be able to return to the service bay and put the new found knowledge to work. However, with the maze of wiring on today's automobiles, understanding the electrical schematics can again frustrate even the most seasoned technician. This course will provide direction and understanding of the design and use of each of the electrical wiring diagram designs. From DIN to Valley Forge, CTI will teach you to navigate the Electrical Road Map.ILT CourseCTI Instructor Led Courses
VSSA 0112 / Educating Your Customer the Tools30What tools do you have at your disposal to educate your customers? There are many tools out there. Some of them are extremely useful to selling, while others don't get much use but if used in the right situation can be indispensable. Come see what tools you've been neglecting and start to grow your sales.OLT CourseService Sales Academy
LS-12 / Servicing Telematic Systems60The term Telematics escapes a lot of technicians even though it is becoming a popular technology that is connected to over 66 million vehicles in operation today and expected to exceed 356 million in only a couple of years. Telematics is a real-time support, entertainment and diagnostic system that you may know as Chevy’s OnStar and Ford’s Sync systems. There are very few ways to work with these systems if you are not the dealership – your true competition. In this course, veteran Delphi Instructor Dave Hobbs will educate you about the functions of telematics systems, the differences between each system and the new volume of business this state-of-the-art technology will bring to your independent shop. Don’t let your customers rely on the dealership for their service; educate yourself with this Telematics LiveStream.OLT CourseAVI Video Courses
LS-48 / Diagnostic Strategies: Air Induction75ARCHIVED LIVESTREAM: For a Professional Technician, the proper diagnostic strategy is a critical component of establishing your tech efficiency. In part 1 of our Diagnostic Strategies Series, this course will cover air induction. Learn the proper diagnostic procedures to determine induction problems. Your instructor, Ron Bilyeu has over 30 years of experience and will share his knowledge of the following topics: Course Objectives: Scan Tool Data –Learn how to group data pids to do performance testing on mass air flow sensor systems or speed density systems Testing Methods – learn why using VE (volumetric efficiency calculator) is critical in determining the efficiency of the engine in various RPM ranges Possible failures such as MAF problems (false breathing problem) Carbon, cam timing and others (real breathing problems) Relative Compression – you will learn to interpret wave form patterns to make diagnostic decisions on the health of the cylinder and pin point weak cylinders Case Studies focused on key air induction p codesOLT CourseAVI Video Courses
ILT-1506B / Advanced Technology Vehicles-Service & Maintenance240The Hybrid vehicle segment is the fastest growing market in North America. With over 2.5 million hybrid vehicles on the road it is only a matter of time before your customers who own a hybrid vehicle visit you requesting maintenance services. While there are may safety issues that need to be addressed when servicing hybrids, the reality is there are only a few services that require factory tools. Hybrid vehicles all have internal combustion engines that need oil changes, tune ups and carbon services. They all have brake and suspension systems that you can service along with cooling systems, tires and transmission fluid services. This course covers the unique service issues you will find on the most popular hybrid vehicles that will show up in your bays. This is a must class for your business to be prepared to compete with the OE dealers for your customers future business.ILT CourseCTI Instructor Led Courses
LS-18 / Promoting and Profiting with Hybrids85ARCHIVED LIVESTREAM - Imagine telling a customer with a diesel engine “Sorry, we don’t work on diesels.” Sound crazy? No crazier than saying “Sorry, we don’t work on hybrids.” The hybrid vehicle market share is quite similar to diesels and that spells opportunity for any repair shop willing to pursue the market! Hybrid electric vehicles have been around 15 years now and their owners can be some of the most loyal customers you’ll ever have IF you know how to gain their business. Veteran Delphi instructor and hybrid specialist Dave Hobbs will share proven techniques to get hybrid owners in your shop for the first time AND keep them coming back year after year for safe, accurate and profitable service. You’ll be amazed how modest the cost is to do a ‘hybrid tool up’ and how fast you can learn this amazing new technology that’s here to stay!OLT CourseAVI Video Courses
OLT-4606 / Electrical Engineering Magnetism & Electromagnetism190This four module course covers the foundations of magnetism, electromagnetism, Lorentz force and induction. This is course 6 of 9 in the series.OLT CourseAdvanced Interactive Online Content
EET-5000-8 / Effective Electrical Troubleshooting: Stop-Start Technologies480Many vehicles are now being engineered with Stop-Start technology. Implementing automated stop-start technology in today’s vehicles is a cost-effective way to improve fuel economy and reduce emissions without affecting consumer acceptance. A Stop-Start system operates by cutting off the engine when the vehicle comes to a complete standstill, and automatically re-starts the engine when the driver releases the brake pedal. This operating strategy is often utilized in full hybrid-electric vehicles that have powerful electric systems, but is becoming more popular in non-hybrid vehicles that use traditional starter/battery configurations. We will cover manufactures using stop-start technology, dual battery and robust starter motor technologies, common components found on each system, diagnostic evaluation and repair methods and review important best service practices to handle working on vehicle's equipped with Stop-Start systems. ILT CourseCTI Instructor Led Courses
ILT-2000 / Ford 7.3L Power Stroke Diagnosis480The fastest growing vehicle group today is electronic diesel light and medium duty trucks. This course focuses on the popular Ford 7.3L Power Stroke. Beginning with a fundamental review of the basics of electronic direct injection systems the technician will understand how to properly test and diagnose the major systems including the fuel supply, HEUI injection, high pressure oil and exhaust backpressure regulator systems. Topics will include the use of the scan tool during diagnosis. Also included are common pattern failures and preventive maintenance service procedures.ILT CourseCTI Instructor Led Courses
LBT-173 / LBT-173 GM and Toyota EVAP45LBT-173 Evap Diagnostics: GM, ToyotaOLT CourseAVI Video Courses
OLT-2101 / General Engine Theory280Entry level technician general engine theoryOLT CourseAdvanced Interactive Online Content
LBT-270 / LBT-270 Parasitic Current Draw195LBT-270 Parasitic Current DrawOLT CourseAVI Video Courses
ENG-3001-4 / Engine Technology: Modern Engine Condition Testing240Evaluating engine mechanical condition in today’s vehicles requires much more than a compression gauge. Learn how to test more than just the engine’s ability to seal. The ability to move more air, control camshaft position, disable and enable cylinders, and provide equal cylinder contribution is an essential part of every modern engine design. This class will present efficient and accurate ways to analyze modern engine condition. Learn how to save time by using oscilloscope, scan data, pressure transducers, and specialized software to determine the mechanical health of an engine quickly and easily. ILT CourseCTI Instructor Led Courses
LBT-298 / Insider Secrets: Focus on Fords120In this “Insider Secrets: Focus on Ford" class, Ron will discuss Ford Eco-boost technology, turbo charging, and Variable CAM Timing (Twin-Independent VCT). Ron will share his analytical approach and what PIDS you need to be viewing, and how to use scan tool data to reduce your diagnostic time to make you more efficient when servicing ford Eco-boost systems. He will also give you an extensive look at fuel trims and how it effects the Eco-boost system. Course Objectives: Understand Turbo Charging Understand Variable Cam Timing Understand Gas Direct Injection (GDI) Understand GDI carbon build up Understand Closed Loop Boost Control Electronic Throttle Control Strategies Understand MAF function Using scan tool in mode $06 Understand Ford Failsafe Cooling Strategy Many more tips and tricks for diagnosing Ford'sOLT CourseAVI Video Courses
VSSA0153 / Active Listening Skills20When it comes to customer satisfaction, listening is maybe the most critical skill. This program defines, and describes, what Active Listening is and how it happens. As a Service Advisor you have valuable tools available to engage in Active Listening with your customers. Come see how to improve your Active Listening SkillsOLT CourseService Sales Academy
CHS-5000-4 / CHS: Noise, Vibration and Harshness Analysis240Since man began to build machines for industrial use, and especially since motors have been used to power them, problems of vibration reduction and isolation have engaged engineers. Gradually, as vibration isolation and reduction techniques have become an integral part of machine design, the need for accurate measurement and analysis of mechanical vibration has grown. Over the last 15 or 20 years a whole new technology of vibration measurement has been developed which is suitable for investigating modern highly stressed, high speed machinery. Using piezoelectric accelerometers to convert vibratory motion into understandable data, the process of measurement and analysis is efficiently performed by the versatile abilities of these electronics. This class will show you how to use modern techniques to identify the vibration source, track the transfer path and pinpoint the responding component.ILT CourseCTI Instructor Led Courses
OLT-3508 / HV Safety Systems250Course 8 of 9 covers the high voltage safety systems used to protect drivers, emergency personnel and you from the dangers of the high voltage system.OLT CourseAdvanced Interactive Online Content
VSSA 0127 / Selling Batteries30Winter is a great time of year to sell batteries! Obviously! Yet, have you ever thought about how much an "easy sell" can help you improve your sales process, help build confidence, and make it easier to sell other work? This program takes an "easy sell" and connects it to the Customer Buying Process and your Sales Process so that you can intentionally use it to sell better - in all aspects of your job!OLT CourseService Sales Academy
LBT-134 / Vacuum Waveform Integrity Testing75Diagnosing issues such as misfire codes on modern OBDII vehicles has grown more complex and difficult. Using vacuum waveforms is the quickest testing procedure to determine if a problem is mechanical. AVI can help you save time by showing you how to obtain the patterns, what to look for, what vacuum readings tell you and more. This program with Bill Fulton explains what peak vacuum is and how to use peak vacuum and vacuum transducers for diagnostics. He explains how to compare cylinder bank to cylinder bank using vacuum waveforms and how to do cylinder leak down tests correctly. Bill also provides tips on the four “MUST KNOWS” for cranking compression tests and tips on compression testing with your scope. Why waste valuable shop time when you can cut your diagnostic time in half using vacuum waveforms to diagnose misfire codes. This class will provide the information you need to use vacuum waveforms as a testing procedure. Using dynamic compression testing/testing procedures using idle compression How oil leaks affect engine performance Cam sensor vs. crank sensor diagnostics with case studies Lots of tech tips and diagnostic strategiesOLT CourseAVI Video Courses
TF-2013 / The Five Dimensions of TeamBuilding PART 130We all strive for higher car counts and showing more profits on the P&L. However, one of the best ways to bring about more profitability is building a more cohesive team. In this two-part series, Rick lays out five practical steps we can all use to inspire and develop dynamic teams.OLT CourseTransformers Institute
ASE-C1 / C1 - Automobile Service Consultant60Test Prep - Automobile Service ConsultantOLT CourseASE Test Prep
VSSA0189 / TKSA: Oil Changes20Oil changes are one of those services that most people know they need, but how much do you really know about them? Having a little more knowledge will make you a better salesperson, and more confident in your abilities. Expect to learn about oil change intervals, types of oil, and what goes on during an oil change.OLT CourseService Sales Academy
ATV-5201-8 / Advanced Technology Vehicles: Diagnosing Hybrid Battery Pack Systems480This course focuses on the operation, diagnosis and repair of hybrid battery pack systems in conventional hybrids; in other words, non-plug-in hybrids. Over the next few years, the average shop is likely to see the older and more common hybrids: Gen I and II Toyota Prius, to a lesser extent, Honda Civic and Insight hybrids, and Ford Escape and Fusion hybrids, particularly for issues related to hybrid battery packs. Emphasis will be placed on component operation and tests, scan tool diagnostics and replacement procedures. Available Spring 2016 ILT CourseCTI Instructor Led Courses
LBT-166SP / LBT-166 SP Usando El Ford IDS90LBT-166 SP Usando el Ford IDSOLT CourseAVI Video Courses
ASE-A1 / A1 - Engine Repair60The ASE A1 Certification program covers what you need to know about General Engine Diagnostics and repair. Dave Hobbs demonstrates the tools that will be needed in the shop and also tips and tricks on how to diagnosis and repair an engine. This class has massive amounts of hands-on training and explores how to disassemble an engine block and also gives you pointers of what questions you may find on the A1 test. Your training starts here, learn new skills, pass your A1 test and earn your patch. This program covers: General Engine Diagnosis Cylinder Head and Valve Train Diagnosis and Repair Engine Block Diagnosis and Repair Lubrication and Cooling System Diagnosis and Repair. Fuel, Electrical, Ignition, and Exhaust Systems Inspection and Service Includes: ASE’s A1 Test Prep Task List - Know what you’ll be tested on Interactive Practice Quizzes – Identify the topics on which to focus your study time Comprehensive Study Guide with Glossary of Terms 4 hours of video Runtime: 240 minutes Note: The A1 Test Prep Study Guide is NOT downloadable and may only be viewed online.OLT CourseASE Test Prep
ILT-1407F / Injection directe d’essence: Techniques de diagnostic pratiques240NAILT CourseFrench Instructor Led Courses
TF-1006 / The Mindset of a Successful CEO30Learning to have a CEO mindset is a critical next step in our evolution as business owners. Together, we’ll dive into the factors that make up a great CEO and learn where successful leaders excel. Successful CEOs are decisive, reliable, and resilient and don’t settle for a stagnant state. They also own that they’re ultimately responsible for the long and short-term success of their company. We can each use this as a measuring tool for our own performance as CEO of our companies.OLT CourseTransformers Institute
TF-1914 / Sexual Harassment and Hostile Work Environment30In this video we’ll address sexual harassment and a hostile work environment head on. We’ll outline the specific areas that you need to be aware of and how to ensure that you don’t expose employees to an unhealthy working environment.OLT CourseTransformers Institute
SSA GOLD / Endorsed Service Sales Professional Gold Level Certification60This brief webinar is a review of all the Endorsed Service Sales Professional has learned along their journey and serves as a graduation to the path to Platinum Level Certification.WebEx MeetingService Sales Academy
TOY-2520F-8 / Plateformes Toyota : Fonctionnement et diagnostic480Cette classe s’adresse aux techniciens possédant une expérience reconnue en gestion générale des moteurs, en réseaux, en exploitation électrique et en systèmes de carrosserie, ainsi que le diagnostic. La classe se concentrera sur l'utilisation des outils, des informations de maintenance et des techniques fournies par Toyota pour la maintenance de leurs systèmes. Ce cours est axé sur la disponibilité et l'utilisation de fonctionnalités, d'informations et de conseils spécifiques en matière de diagnostic et de réparation propres à Toyota. L'application de tests spéciaux, de données PID spécifiques et d'informations de signal est conçue pour gagner du temps. Les sujets incluent: • Utilisation de Techstream Lite et analyse des données • TIS: Système d'information Toyota • Manuel de réparation de navigation • Documents clés • Schéma de câblage caractéristiques et utilization • Gestion du groupe motopropulseur • Opération de mise en réseau et astuces • Autres systèmes et composants du véhicule • Nouvelles technologies ILT CourseFrench Instructor Led Courses
TF-1504 / Ten Bright Ideas for Brand Building (part 2)30A continuation of what branding for your shop looks like and 10 ways you can create branding, stay focused and on track, and build your loyalty and brand-awareness.OLT CourseTransformers Institute
LBT-217 / LBT-217 MTS 5200135LBT-217 MTS 5200 LabscopeOLT CourseAVI Video Courses
LS-13 / Start/Stop Technology Overview60ARCHIVED LIVESTREAM - May 13, 2015- The challenge of achieving 54 MPG by 2025 requires creative solutions and Start/Stop systems provide a cost effective, simple, and energy saving solution. Passenger cars equipped with Start/Stop systems have substantially lower fuel consumption - approximately 8% less than vehicles without Start/Stop systems. Start/Stop vehicles are already on the road in the US and this LiveStream event sponsored by Bosch will help you get ready.OLT CourseAVI Video Courses
VSSA 0150 / Three Secrets to Growing Car Count30Every shop wants to grow Car Count. If you feel your car count is down - there is a reason! Learn to identify the reason and then take action to fix the problem. Come explore the three things you can do to grow car count every time!OLT CourseService Sales Academy
VSSA 0122 / Sales Process Step Two30Once you understand the customer's needs, you must now Present and Explain the customer's options for service, maintenance, and repair as part of Step Two in your Sales Process. You will learn the importance of educating, exactly how you need to educate, and best practices associated with presenting and explaining the customer's options as part of your sales process.OLT CourseService Sales Academy
LBT-75 / LBT-75 Computer Engine Data Modes90LBT-75 Computer Engine Data ModesOLT CourseAVI Video Courses
STA-2505-8F / L'académie des analyseurs-contrôleurs application pratique et analyse480L'académie des analyseurs-contrôleurs a pour but d'offrir un parcours supplémentaire au technicien, lui apprenant l'utilisation de base des analyseurs-contrôleurs et lui procurant de solides fondements jusqu'à ce qu'il atteigne le niveau de grand utilisateurILT CourseFrench Instructor Led Courses
LDD-5210-4 / LDD: Duramax LB7 to LMM240Throughout its history the Duramax has undergone many running changes. LDD-5210-4 begins with a brief overview of the GM Duramax history and common failures within the specific RPO codes. Next Duramax engine design and some of the in-vehicle engine repair procedures that repair the most common problems. Class focus will then shift to the LMM Duramax 2007-2010. A technician attending this class can expect to gain understanding of the LMM engine operation and testing procedures of the following: •Fuel system •High pressure pump and regulator •Injectors •Turbocharger •Cold start strategies •Critical sensors •Scan tool based diagnostics Many repair procedures are very specific and attention to detail is critical. Repair and testing tips are provided to help the technician avoid some of the most common pitfalls associated with the Duramax engine.ILT CourseCTI Instructor Led Courses
ILT-1401SP / Análisis del Patrón de la Presión480Muchas veces durante la historia del automóvil , las técnicas de diagnóstico revolucionarios han llegado a lo largo de que cambió la forma de diagnosticar y verificar los sistemas en el vehículo en nuestra bahía. Análisis de firmas de presión es la última técnica que le puede ahorrar tiempo y ganar dinero al reparar cualquier vehículo que rueda en la tienda. Este curso cubre el uso de transductores de presión y dispositivos de flujo que presentan una representación gráfica de las presiones en la corriente de colector de admisión, carril de combustible o de escape. Mediante la comprensión de la dinámica de estas firmas , usted será capaz de identificar los problemas en cuestión de segundos que pueden haber tomado horas o días en el pasado. Junto con el análisis de datos de exploración , esta información se llevará a sus habilidades de diagnóstico a nuevas alturas.ILT CourseSpanish Instructor Led
OLT-ESP-1223 / Operación del osciloscopio60Este curso se centra en el osciloscopio el enfoque de configuración adecuada cuando se utiliza un osciloscopio. Dos utilización del canal está cubierto, así como ejercicios que le permiten practicar sus nuevas habilidades OLT CourseInteractive Online Content (ESP)
TF-2002 / Internal and External Training Programs30It’s imperative to understand the impact that internal and external training has on employee morale, retention, and the bottom line. The majority of training has a positive return on investment. We’ll show you how to do a simple calculation to figure the ROI of training.OLT CourseTransformers Institute
ILT-1207B / Import Computer controlled Charging System240Today's charging systems are becoming more and more complex with the continuing addition of electronically controlled vehicle features. It is not unusual to find a 130 amp alternator on a vehicle that only a few years ago would have been equipped with a 60 amp version. With all that power available, the PCM must take total control of the charging system to manage the power output all the while maximizing fuel economy. This course will cover current import charging systems. You will learn how to use essential electronic skills along with scan data to make accurate diagnostic decisions.ILT CourseCTI Instructor Led Courses
OLT-2612 / Control Area Network Theory320Entry level technician control area network theoryOLT CourseAdvanced Interactive Online Content
AVI-ASEA8 / ASE-A8 Engine Performance410ASE A8 Test Prep-Engine PerformanceOLT CourseAVI Video Courses
ILT-1403 / Developing a Diagnostic Game Plan480This course will provide the building blocks necessary to develop your own diagnostic game plan which can be used to solve a variety of diagnostic problems. One of the many challenges technicians face today is ''where to start?'' Diagnostics however, is not just about where to start but how to interpret the data acquired during diagnosis. This class uses case studies of actual vehicles to provide you with the testing procedures required to diagnose complex issues and the information necessary to properly interpret the data acquired during your diagnosis.ILT CourseCTI Instructor Led Courses
LBT-165 / LBT-165 6.0L Powerstroke Enhanced Diagnostics180LBT-165 6.0L Powerstroke Enhanced DiagnosticsOLT CourseAVI Video Courses
LBT-190 / LBT-190 Ford Powerstroke: Hard Starts and No Starts135LBT-190 Ford Powerstroke: Hard Starts and No StartsOLT CourseAVI Video Courses
OLT-2801 / Engine Mechanical/Performance Theory150Entry level technician engine mechanical/performance theoryOLT CourseAdvanced Interactive Online Content
BMW-5111-8 / BMW/Mini Bus Systems480"The exponential increase in distributed functions and bus communications, since the 2002 BMW E65 7 series, makes it imperative that service technicians fully understand bus system components, operation, protocols, and topography. It is only with a solid comprehension that an effective diagnostic strategy can be formulated. ▪ Learn to identify the different Bus System Architectures used on BMW and Mini vehicles: ▪ Single wire (K protocol, LIN and BSD) ▪ Two wire (High and Low speed CAN protocol, Flexray) ▪ Optical (MOST and Byteflight) ▪ Ethernet protocol ▪ Scan Tool no communication - where do you start? ▪ A systematic diagnostic approach/routine for each of the systems ▪ Differentiating the symptoms between module failure and harness defects ▪ Bus system waveform analysis and diagnostic procedures demonstrated ▪ Essential diagnostic tools" ILT CourseWTI Instructor Led Courses
TBD4HR / TBD4HR240This is a date place holder. The course topic will be determined ASAPILT CourseCTI Instructor Led Courses
EET-3001-8VC / Application of Electrical Test Tools480Understanding electricity and electrical circuits is becoming the ultimate quest for the future automotive technician. A good electrical foundation is not only a bonus, as in the past, but a necessity in the future. Nothing will solidify the demand for a technician’s skills in the future job market like electrical savvy. Understanding what methods work, what tools are available and what test to perform will make every technician more valuable and profitable for many years to come. Electricity, for the most part, is unseen. We will explore the tools that enable us to visualize what is happening on a circuit. With the right tool, a technician can predict the outcome of a circuit and compare the measurements obtained during testing to the expected values. As simple as that sounds, it gets complicated when how the tool is testing the circuit is not properly understood. In this class, we will explore both normal and faulted circuits and demonstrate proper electrical tool application.ILT CourseVirtual Classroom
ILT-1415F / Routines de diagnostics modernes : pression des cylindres480Avec la multitude de façons différentes de diagnostiquer les problèmes de conduite, comment choisir la procédure à suivre pour obtenir le plus de données possible? La toute dernière série de cours CTI sur les diagnostics, Routines de diagnostics modernes, portera sur les dernières méthodes pour recueillir des données de façon rapide et précise. La première partie de la série présentera des procédures à utiliser pour amasser le plus de données utiles possible sur la pression des cylindres du transducteur de pression. Les professionnels chevronnés et les techniciens qui travaillent pour la première fois avec des transducteurs de pression bénéficieront de l’étendue des informations offertes par ce cours. Votre instructeur CTI vous expliquera comment utiliser une cartographie de la pression avec captures d’oscilloscope de n’importe quelle marque.ILT CourseFrench Instructor Led Courses
EET-4201-4SP / EET : Osciloscopio de almacenamiento digital - Aplicación y pruebas240Este curso presenta la aplicación práctica de técnicas de osciloscopio de almacenamiento digital (DSO). Se presentarán los métodos de prueba apropiados de los principales sistemas automotrices, incluidos: combustible, encendido, carga/arranque y motor mecánico. Cada sistema se abordará con las siguientes preguntas : ¿En qué estoy trabajando/cómo funciona? ¿A qué preguntas necesito respuestas para un análisis efectivo? ¿Qué técnica de DSO puedo usar para obtener esas respuestas? ¿Qué resultados debería esperar?ILT CourseSpanish Instructor Led
LG-EMS17 / Audi EMS17300Learnguistics Audi EMS17OLT CourseLearnguistics Online Content
SSA-101 / Exceptional Customer Handling Skills480Interactive eight hour seminar will increase your customer satisfaction, decrease your frustration, and help you to create an exceptional customer experience.ILT CourseService Sales Academy
ILT-1200B / Essential Electronics240Essential electronics is the first course in a series of classes exploring electrical system diagnosis and testing. This course is the foundation of the series dealing with problems relating to electrical connections and wiring. This course covers electrical theory as it applies to electrical diagnosis along with the how to properly perform a voltage drop test as well as when and why to perform this essential test. The ''next steps'' of the electrical diagnostic process will also be introduced. Establishing a thorough groundwork in the essentials of electronics leads to further problem solving skills that will better equip you to manage electrical problems as they occur. All future essential electronics courses will build upon the information contained in this course.ILT CourseCTI Instructor Led Courses
TF-1913 / Team Handbook30Having a company team handbook is a critical tool to communicate to your employees the important things that they must know about your organization. We’ll help you discern what information should be included and highlight areas you’ll want to give extra thought to make sure employees are meeting your expectations.OLT CourseTransformers Institute
TPMS-2016-4SP / Sistemas para Monitorear la Presión de las Llantas240Control de la presión de la llanta sistemas-han sido-en uso durante más de una década. Problemas con los sistemas de tesis son ahora comunes en el taller de reparaciones del mercado de accesorios. Esta carrera abarca el intercambio de sistemas de monitoreo de presión de neumáticos incluyendo: nueva tecnología de sensores, sensores programables, sensores de reemplazos y de las herramientas necesarias para servir a los sistemas de tesis.ILT CourseSpanish Instructor Led
TF-1505 / Creating Your Customer Avatar30A customer avatar is a fictional character that represents your ideal prospect. Rick will educate you on how to develop your customer avatar though a series of steps and accompanying questions. A completed customer avatar will help you better target market to your ideal customer.OLT CourseTransformers Institute
SSA 302 / Time, Technicians, and Productivity480In the automotive service industry time is your product...it is what you sell. Managing time therefore becomes extremely important as it has a very real cash value associated with it. Technicians, and the productivity with which they work, relate directly to how much money your shop can make. This program focuses on industry best practices for creating a production process in which technicians can excel at producing, while delivering quality and maximum profits. Communication, efficiency in process, and customer satisfaction are emphasized. Expect lively discussion!ILT CourseService Sales Academy
AVI-ASEL1 / ASE-L1 Test Prep180ASE L1 Test Prep-Advanced Engine Performance SpecialistOLT CourseAVI Video Courses
OLT17 / Riding The Emotional Roller Coaster as an Owner60The World Professional Automotive Community [WPAC] presents Riding The Emotional Roller Coaster as an Owner delivered by Dan Taylor from Transformers Institute ILT CourseWPAC
CHS-5000-4VC / CHS: Noise, Vibration and Harshness Analysis240Since man began to build machines for industrial use, and especially since motors have been used to power them, problems of vibration reduction and isolation have engaged engineers. Gradually, as vibration isolation and reduction techniques have become an integral part of machine design, the need for accurate measurement and analysis of mechanical vibration has grown. Over the last 15 or 20 years a whole new technology of vibration measurement has been developed which is suitable for investigating modern highly stressed, high speed machinery. Using piezoelectric accelerometers to convert vibratory motion into understandable data, the process of measurement and analysis is efficiently performed by the versatile abilities of these electronics. This class will show you how to use modern techniques to identify the vibration source, track the transfer path and pinpoint the responding component.ILT CourseVirtual Classroom
LS-29 / Focus on Ford90In this "Focus on Ford" class, Ron will discuss Ford Eco-boost technology, turbo charging, and Variable CAM Timing (Twin-Independent VCT). Ron will share his analytical approach and what PIDS you need to be viewing, and how to use scan tool data to reduce your diagnostic time to make you more efficient when servicing ford Eco-boost systems. He will also give you an extensive look at fuel trims and how it effects the Eco-boost system. Topics Covered: Digital Mass Air Sensor Close Loop Boost Control Ecoboost Pressure Sensors Diagnostics Electronic Throttle Control Strategies Types of Variable Cam Timing Electronic Returnless Fuel GDI Ecoboost Pitfalls OBD II New Monitors COP 2 & 3 Wire Pattern Failures and Tips Neutral Profile LearningOLT CourseAVI Video Courses
OLT-ESP-0400 / Sistemas de frenos para automóviles45Este curso ofrece una introducción a la teoría operacional detrás de los sistemas de frenado del automóvil de disco y de tambor OLT CourseInteractive Online Content (ESP)
LBT-313 / Labscope Diagnostics150AVI instructor Bill Fulton updates his labscope diagnostic strategies with new case studies focusing on compression waveforms. Even those technicians who have been using their labscopes for years will acquire new tips and techniques for quicker and more accurate engine diagnostics. Course Objectives: Compression & Vacuum Testing Using Waveform Analysis Using Exhaust Pulse Waveforms For Misfire Analysis Checking Mechanical Integrity Using Cranking Vacuum Waveforms Compression Waveform Analysis Using Pressure Transducers Fuel Injector Pressure Waveform Analysis Fixed & Variable Valve Timing Checks Using Amperage Waveform Analysis Crankcase Pressure & Vacuum Testing Techniques Using Waveform Analysis Jeep & Ford Hands-On Testing Using Waveform TestingOLT CourseAVI Video Courses
LS-39 / O2 Sensors: Wide vs. Narrow Band 75ARCHIVED LIVESTREAM: The PCM looks at the demands of the driver and then injects fuel into the cylinder to meet those demands. It then looks at the upstream and downstream O2 sensors to see how close to perfect it determined the air/fuel ratio. By using a scan tool and a scope we can monitor these actions and use the data to determine likely causes of concerns. Using the downstream O2 is particularly helpful in determining the cause of intermittent misfire. Join us to watch and learn how to use the scan tool and the scope to monitor operation and test 02 sensors to assist in analyzing drivability concerns.OLT CourseAVI Video Courses
BSMK-5202-8 / Care and Handling of Customers/Telephone Skills480"Want to cultivate loyal lifetime customers? Happy customers are the lifeline of your shop. Angry customers can have long-lasting detrimental effects. In this class, Bogi dives deep into tools and techniques to get started the right way with new customers. Bogi will detail how to prevent making unhappy customers and how to handle upset or angry customers without losing your cool. You'll learn valuable communication techniques that will take your shop and customer experience to the next level. • Why HOW you say something is more important than WHAT you say • Phone and communication skills to quickly convert new customers to loyal lifetime clients • Avoid common pitfalls and learn techniques to de-escalate a potentially tense situation • Dealing with unhappy or just-plain-angry customers. • Creating opportunity out of upsetting situations • Become a competent relationship builder! • Handling the PRICE SHOPPER • Best ways to handle negative onliine reviews" ILT CourseBusiness Development
LBT-149 / LBT-149 Duramax Diesel Diagnostics120LBT-149 Duramax Diesel DiagnosticsOLT CourseAVI Video Courses
TF-1502 / Customer Relationship Management30Learn the fundamentals of communicating with customers using modern technology, the right way to utilize these tools, and how these efforts can positively impact your business. The important topic of digital reviews and why they make a difference will be explored in depth. We’ll tie statistics into real ROI to help you gauge where you have measurable results and the greatest impact.OLT CourseTransformers Institute
HOT-4200-8 / Effective Electrical Troubleshooting: Digital Storage Oscilloscope Setup & Operation.480Digital Storage Oscilloscopes are fast becoming an essential diagnostic tool when diagnosing and repairing any make, model, and manufacturer of modern day vehicles. Technicians have long been attending training classes to learn how to capture waveforms from components and circuits however, one of the problems has been that the technicians usually were not trained how to use their scope to its full capability, in other words how their scope really works and what it can really do, or not do. This course is designed to give the diagnostic technician the knowledge and skills necessary to unlock all the tools their digital storage oscilloscope has to offer and use those tools effectively and efficiently. This course will take the technician through a thorough scope setup (scaling, trigger, slope, channels cursors, etc.), capturing waveforms (voltage, current, pressure) on a variety of baseline components and circuits (Cam Sensor, Crank Sensor, TPS, MAP, MAF, O2, Ignition Control, and Battery Voltage), measure and store captured waveforms, and finish with capturing, analyzing, measuring, and storing additional component and circuit waveforms (Ignition Primary and Secondary, Ignition Coil amperage, Ignition Signal, Fuel Pump amperage, O2 Sensor, Mass Air Flow Sensor, Starter Motor amperage, Cooling Fan amperage, Wheel Speed Sensors, and many more). It is recommended that you bring your own lab scopes to this class however a limited number of loaners will be available during the class in necessary. It would also be advantageous to bring your own lap top computer if possible. Please let your CARQUEST sales representative know in advance if you do not have a lab scope and/or pressure transducer.ILT CourseCTI Instructor Led Courses
LBT-329 / Diesel Exhaust Aftertreatment Explained60The first diesel exhaust gas aftertreatment components were introduced over 10 years ago and are required on all common rail diesel vehicles today. This HD streaming event, sponsored by Bosch will provide an in depth presentation on diesel aftertreatment system designs, system history, federal emission standards, plus theory and operation. The program will provide a detailed analysis of individual system components, including what causes them to fail and how to diagnose and service them correctly. Topics Covered: Diesel Oxidation Catalyst (DOC) Diesel Particulate Filter (DPF) Selective Catalyst Reduction (SCR) System troubleshooting and diagnosis tips Component servicing and cost saving preventive maintenance Future systems discussionOLT CourseAVI Video Courses
VSSA 0117 / Growing Gross Profit30Gross profit is very important to every business. How you grow gross profit depends on Cost of Goods Sold and how much you sell the goods for. In the automotive service industry gross profits are often influenced by the Service Advisor. Expect to learn the components of Gross Profit, how you can affect gross profit, and what you can do to consistently maximize this very important metric.OLT CourseService Sales Academy
GDI-4201-4 / Gasoline Direct Injection: Essential Operation & Testing240Gasoline direct injection is rapidly being adopted by most vehicle manufactures in an attempt to meet more stringent CAFÉ and EPA emissions standards. This course covers the commonly used components of a GDI system and makes their function and operation easy to understand. Learn how GDI fuel injector function and control differs from older PFI systems. Explore case studies which illustrate how high pressure fuel pump function and timing affects engine performance. This course is intended for working technicians as well as customer facing personnel who would like to improve their communication skills regarding gasoline direct injection systems and their potential problems. ILT CourseCTI Instructor Led Courses
ILT-1301Bsp / Desarrollando Estrategias de Diagnostico para Sist240Los sistemas de ignicion modernos son cada vez mas dificiles de diagnosticar. Este curso proporciona el conocimiento para realizar un analisis profundo de los sistemas de ignicion utilizando un osciloscopio digital con capacidad de almacenamiento. Vamos a discutir el diagnostico de los sistemas de ignicion primario y secundario. Patrones normales seran utilizados para discutir la teoria del sistema de ignicion , lo que permite al tecnico poder identificar los problemas utilizando la forma de la onda. Patrones de vehiculos con problemas en el sistema de ignicion seran utilizados como ejemplos para explicar los diferentes fallos del sistema basandonos en la teoria de operacion.ILT CourseSpanish Instructor Led
OLT-2803 / Engine Management Signals & Sensors Theory505Entry level technician engine management signals & sensors theoryOLT CourseAdvanced Interactive Online Content
ILT-1200-8SPVC / Electronica Esencial: Probando Caida de Voltaje480Electronica Esencial es el primer curso en una serie de clases que explora el diagnostico y pruebas de los circuitos electricos. Este curso es la fundacion de las series que tratan con problemas relacionados con conexiones electricas y alambrado. Este curso cubre teoria electrica que es aplicable a lo largo del diagnostico electrico y muestra como realizar apropiadamente una prueba de caida de voltaje,asi como tambien cuando y por que efectuar esta prueba esencial. Los “proximos pasos”de este verdadero proceso de diagnostico tambien será la introduccion minuciosa de trabajo preparatorio en los fundamentos de la electronica que nos guie y nos prepare para la solucion de problemas futuros,todo esto lo puede preparar mejor para manejar los problemas electricos que puedan ocurrir . Todos los cursos futuros de Electronica Esencial estarán basados en la informacion contenido en este curso.ILT CourseVirtual Classroom
ILT-0101 / Coolant Technology240The most misunderstood area of automotive service is also the most neglected. Cooling systems and coolant chemistry changed dramatically in 1980 and have been changing ever since. This course is the result of over a decade of research of repeat failure of radiators, heater cores, water pumps and other cooling system components. This course covers: coolant types and additives; cavitation; corrosion and the three different types of electrolysis.ILT CourseCTI Instructor Led Courses
VSSA0187 / Selling Headlight Restoration20Headlight restoration is something that should be a profit center at your auto repair shop. Walk through any parking lot - how many vehicles badly need it? Drivers know the benefit of being able to see better at night! It's something they need badly! So why not sell more?! Come see how you can! Expect to learn why headlight restoration is a great way to practice selling, how to sell more, and how you can use this easy service to sell more of everything!OLT CourseService Sales Academy
ABS-1313-8 / Antilock Brake & Stability Control: Operation & Diagnosis480This class will present the operation and diagnosis of integrated Antilock Brake System/Stability systems technology being used in vehicles today. Class content will include improvements made to previous systems, operational changes and advancements to components used in today’s production vehicles. Upon completion, technicians will be prepared for diagnosis and repair of federally mandated ABS and stability control systems. The history and purpose of stability control along with current developments in stability system technology will be emphasized. Diagnostic procedures will include the use of scan tool data, DVOM testing and oscilloscope techniques.ILT CourseCTI Instructor Led Courses
OLT-2805 / Multi-Port Fuel Injection Theory300Entry level technician multi-port fuel injection theoryOLT CourseAdvanced Interactive Online Content
TF-2204 / Cybersecurity30Is your business electronically secure? This video defines cybersecurity and outlines measures you can take to keep your business safe from ransomware or malware. Presented by President and CEO of tekmetric, Sunil Patel, topics in this segment include specific challenges for the automotive industry and cloud-based versus onsite data storage. OLT CourseTransformers Institute
OLT-2902 / Common Rail Diesel Theory300Entry level technician common rail diesel theoryOLT CourseAdvanced Interactive Online Content
EET-5000F-8 / Diagnostics électriques efficaces : Système démarrages/arrêt automatique480Beaucoup de véhicules neufs sont munis de systèmes de mise en veille. L’utilisation de systèmes de mise en veille automatiques dans les véhicules modernes est une façon économique de réduire la consommation de carburant et les émissions sans déplaire aux consommateurs. Le système de mise en veille éteint le moteur lorsque le véhicule est complètement immobile et redémarre le moteur automatiquement dès que le conducteur relâche la pédale de frein. Ce système est souvent utilisé dans les véhicules hybrides électriques munis d’un puissant système électrique, mais il est de plus en plus utilisé dans les véhicules non hybrides dotés d’un démarreur et d’une batterie ordinaires. Nous parlerons des constructeurs qui utilisent les systèmes de mise en veille, des technologies de batterie double et de moteur de démarrage puissant, des composants de ces systèmes, des méthodes de diagnostic, des techniques de réparation et des meilleures pratiques à adopter lors de l’entretien des véhicules munis d’un système de mise en veille.ILT CourseFrench Instructor Led Courses
TF-2106 / Accounting Part 6 - Accounts Receivable30Do you have a hard time transferring data from your point-of-sale system to your accounting program? Mrs. Allie Underwood, Accounting Assistant for Aspen Auto Clinic, will guide you through the data transfer process. Allie will explain how to post payments and refunds in your accounting program, as well as industry specific credit card programs that allow customers to finance automotive repairs.OLT CourseTransformers Institute
ILT-6640 / Battery & Charging System Testing240Diagnosis of batteries and alternators now includes scan tool and capacitance testing coupled with the essential electronic skills you should possess. This course focuses first on the essential skills of testing the battery and alternator, followed by a review of current computerized starting and charging system technologies. The course also teaches a detailed diagnostic process to accurately service these complex systems.ILT CourseCTI Instructor Led Courses
OLT-2800 / Engine Performance Pre & Post Test150Entry level technician engine performance pre & post testsOLT CourseAdvanced Interactive Online Content
VSSA 0143 / Technical Knowledge for Service Advisors Engine Control Basics30Selling check engine light diagnosis gets a lot easier when there is an understanding of how the engine control system operates and why the light comes on. This program will give a high level understanding of engine control basics that can be applied directly to the sales process in language the customer can understand. You can expect to learn basic input devices, output devices, and what the system is trying to control.BasicsOLT CourseService Sales Academy
BSSA-5102-8 / Maximizing Profits Selling Diagnostic Services480"Create Diagnostic Service Packages that consumers will pay for. Master the 3 most common sales objections when selling diagnostic services. Learn the strategies and tactics North American Service Departments are using to gain market share and take customers out of your repair bays. A step-by-step system for identifying diagnostic charges that customers will pay for. Maximizing Diagnostic ROI • Selling a basic diagnostic package • Converting price shoppers into paying customers • Using an initial assessment as a lead conversion tool • Decoding the pricing puzzle. How to properly package your services for maximum profit and client satisfaction • Presenting advanced level testing fees • Creating an internal repair process that reduces mis-diagnosis and increases labor revenue • Customized curriculum for vehicles, with case studies and real world repair examples" ILT CourseBusiness Development
VSSA0163 / You Need More Data20We live in a data driven world. Data is just as important to an automotive repair shop as it is to anyone else! What data should you have access to? How should the data be used? When should you look at the data? How much more data do you need? Come find out! More data will mean better decisions and more profit.OLT CourseSpanish Instructor Led
TF-2101 / Accounting Part 130Hiring a financial professional can be stressful! Do you know the difference between a Certified Public Accountant (CPA), an account, an enrolled agent, and a bookkeeper? This video provides an in-depth explanation as well as tips on what to look for when hiring a financial professional from Mr. Glen Shafer, CPA and CEO of The Shafer Group.OLT CourseTransformers Institute
Honeywell-001 / R-1234yf Online Training30This training program consists of three short videos hosted by Paul DeGuiseppi, former manager of service training for the Mobile Air Conditioning Society (MACS). It will cover system servicing of R-1234yf, as well as service equipment requirements, ensuring that automotive technicians have a working knowledge of how to service vehicles that use R-1234yf, which replaces R-134a. Participants will receive a certificate of completion at the conclusion of the program. The videos in the series are based on the SAE International standard J2845 "R-1234yf Technician Training for Service and Containment of Refrigerants Used in Mobile A/C Systems."OLT CourseAVI Video Courses
OLT-ESP-1222 / Motores de arranque Diagnóstico90Motores de arranque Diagnóstico OLT CourseInteractive Online Content (ESP)
LBT-260 / LBT-260 How to Sell a Spark Plug40LBT-260 How to Sell a Spark Plug: A Communication Learning ProgramOLT CourseAVI Video Courses
OLT-ESP-1002 / Sistemas de refrigeración del automóvil35Este curso introducirá a los principios básicos del sistema de refrigeración del automóvil y los sistemas de vigilancia correspondientes. OLT CourseInteractive Online Content (ESP)
ILT-1200SP / Electronica Esencial: Probando Caida de Voltaje480Electronica Esencial es el primer curso en una serie de clases que explora el diagnostico y pruebas de los circuitos electricos. Este curso es la fundacion de las series que tratan con problemas relacionados con conexiones electricas y alambrado. Este curso cubre teoria electrica que es aplicable a lo largo del diagnostico electrico y muestra como realizar apropiadamente una prueba de caida de voltaje,asi como tambien cuando y por que efectuar esta prueba esencial. Los “proximos pasos”de este verdadero proceso de diagnostico tambien será la introduccion minuciosa de trabajo preparatorio en los fundamentos de la electronica que nos guie y nos prepare para la solucion de problemas futuros,todo esto lo puede preparar mejor para manejar los problemas electricos que puedan ocurrir . Todos los cursos futuros de Electronica Esencial estarán basados en la informacion contenido en este curso.ILT CourseSpanish Instructor Led
OLT-ESP-0300 / Tren de accionamiento Fundamentos90Este curso se centra en los elementos de ejes de transmisión, juntas universales, juntas de velocidad constante y los rodamientos se encuentran en los sistemas de transmisión de hoy en día. OLT CourseInteractive Online Content (ESP)
OLT-ESP-0405 / Automoción Sistemas de frenado Parte 4 - Frenos de tambor90En este curso el alumno será introducido a los diseños más comunes que se utilizan en los sistemas de frenos de tambor para automóviles modernos. Configuraciones cubiertas incluyen Servo, sin servocontrol y Dúplex frenos de tambor. características de operación serán cubiertos para cada configuración para establecer los atributos positivos y negativos a los frenos de tambor. Este curso también cubre las muchas configuraciones de sistemas de freno de estacionamiento en uso hoy en día, como los frenos de estacionamiento mecánicos y eléctricos utilizados en configuraciones de disco y de tambor. OLT CourseInteractive Online Content (ESP)
SSA 102 / Communicating With Technicians480Your shop’s success depends on high levels of technician productivity and customer satisfaction. However, productivity and customer satisfaction is completely dependent on the relationship between the technician and service advisor. How good is your communication? How is work most efficiently dispatched? What does a solid quality control program look like? Who’s responsible for an awesome Quality Control program? Learn to move work through the shop efficiently, communicate effectively, ensure quality control and build a consistent courtesy inspection program. This aims to solve some of the many challenges between technicians and service advisors by aiding understanding of each other’s roles and responsibilities, then developing communication skills through guided activities. ILT CourseService Sales Academy
TF-1008 / DISC Test30We will introduce you to a simple test that will open your eyes to the way you and each of your team members is wired and naturally gifted. Then you will not only better understand each other, but also be able to more easily gauge which person is best suited for a particular position or task. A site to take the DISC test will be included.OLT CourseTransformers Institute
OLT-ESP-1220 / Las baterías de plomo Diseño y Pruebas90Las baterías de plomo Diseño y PruebasOLT CourseInteractive Online Content (ESP)
LS-56 / Bosch Chrysler Late Model EVAP Diagnostics Update105ARCHIVED BROADCAST - Evaporative emissions systems are changing rapidly and can be difficult to diagnose without a good understanding of the changes. Since 2003, Chrysler has introduced two different systems; the Natural Vacuum Leak Detection (NVLD) and the Evaporative System Integrity Monitor (ESIM). This training event sponsored by Bosch will provide an overview and diagnostic tips for both systems. Topics Covered: Natural vacuum leak detection strategy Review of the Leak Detection Pump (LDP) system Overview of NVLD and ESIM components Operation of NVLD and ESIM Tips and diagnostic strategy for each systemOLT CourseAVI Video Courses
OLT18 / Modern BMW Maintenance60The World Professional Automotive Community [WPAC] presents Modern BMW Maintenance delivered by Luke Murray. ILT CourseWPAC
OLT-ESP-0210 / Sistemas de suspensión120Este curso cubre el diseño del sistema actual suspensión y orientación diagnóstica. OLT CourseInteractive Online Content (ESP)
ILT-6630B / Best Practices in Brake Service 4hr240This class is designed to set standards of performance for every brake service professional. By following the guidelines in this class and workbook, you will know what is expected of you when performing a basic brake job. The primary goal of each brake job is to give your customers a safe and reliable vehicle that stops without noise every time. Topics include best practices for brake inspection, friction selection, rotor machining using both on-car and bench lathes, proper use of lateral runout measurements and rotor indexing, and proper repair validation.ILT CourseCTI Instructor Led Courses
ILT-1100 / Fundamental PCM Air/Fuel Strategies480Diagnosing today's complex computerized fuel injected systems can be extremely difficult without knowing the standards used by the engineers. This course gives you tools that you can use every day to find the right diagnostic direction when dealing with fuel control. This course should be followed by AD-602 which completes the process by challenging your ability to apply the AD-601 skills on real world broken vehiclesILT CourseCTI Instructor Led Courses
MBZ-5204-8 / Mercedes-Benz Engines IV480"Topics Covered: ▪ Engines 276, 278 & M270 refresher ▪ M270, M274, M276 & M278 Introduction ▪ Low and high-pressure fuel systems ▪ Air supply components and function ▪ Ignition system ▪ Engine cooling and lubrication functions ▪ M270 vs M274 comparison ▪ Stratified & Homogeneous combustion ▪ Chain Drive, Tensioners and replacement ▪ Check/set engine timing ▪ Direct Injection, injector replacement procedure ▪ Regulated engine oil pump ▪ ECO start/stop function ▪ High & Low Pressure Fuel Systems, safety concerns ▪ Charge air system M278 diagnosis and troubleshooting ▪ Introduction to AMG 4.0 liter V8 biturbo engine M177 ▪ M177 Cylinder Shutoff" ILT CourseWTI Instructor Led Courses
ILT-1101F / Diagnostic de l'injection directe d'essence480Diagnostic de l'injection directe d'essenceILT CourseFrench Instructor Led Courses
VOLV-5103-8 / Volvo Engine III480"Topics Covered: 3.2L - Short Inline Six Engine ▪ Short Six - Design, Operation, Repair, and Diagnostics ▪ Variable Lift Camshaft System - Components and Repair ▪ Design and Function of the 3 track intake manifold system ▪ Rear Engine Accessory Drive (READ), noise, diagnostics, rebuild, and special tools ▪ CVVT diagnosis and repair 2.0L - E-Drive Engine ▪ Design, Operation, Repair, and Diagnostics ▪ Crankcase Ventilation operation and repair ▪ Direct Fuel Injection System ▪ Supercharger/Turbocharger System, Components, Operation, Distribution, Diagnostics ▪ Priority Valve Operation Volvo ▪ Hybrid Technology ▪ AWD system" ILT CourseWTI Instructor Led Courses
LBT-165SP / LBT-165 SP Aumento De Diagnostico Ford Powerstroke 6.0L180LBT-165 SP 6.0 Powerstroke Diagnosticos ReforzadaOLT CourseAVI Video Courses
TF-1708 / Time Management30We all have the exact same amount of time in a day as the next person. How is it that some people seem to make more of the time given them? The answer is in better time management. Learn what robs you of time, how to create new habits that will make you more effective and grab the tools that will harness the maximum amount of time out of each day.OLT CourseTransformers Institute
ILT-1405B / Modern misfire diagnosis (4hr)240Part 1 of a 6 part misfire diagnostic series, misfire - the essentials will build a foundational understanding required to properly diagnosis even the most difficult misfire problems. diagnosing misfire complaints is not getting easier. in this coursILT CourseCTI Instructor Led Courses
VSSA 0102 / Conducting the Courtesy Inspection The Technician30Possibly your single best asset when it comes to the Courtesy Inspection is your technician. This is the individual who's eyes, ears, and knowledge will identify what the vehicle needs now, what it will need, and in what order. Understanding how to perform a Courtesy Inspection in an efficient manner, consistently is your key to making money! Expect to learn how the technicain can help sell more work from inspections.OLT CourseService Sales Academy
TF-1103 / Mission Statement30Mission statements explain who you are and what you do. They are a reference to those looking to join your team and an ever-present guide to those internally carrying out day-to-day activities. Learn how to craft your own mission statement from examples and use this document as a foundational piece of your business.OLT CourseTransformers Institute
HVAC-3002-4 / Automotive HVAC Systems: Automatic Temperature Control Diagnostics240Advances in Automatic Temperature Control technology requires that diagnostic techniques advance with it. This class will build upon an understanding of ATC operation and apply skills that include service information application, scan tool use, meter and oscilloscope techniques, and network diagnostics. Many of the techniques taught in this class can also be applied to electronic manual climate control systems. Objectives of the course include: • Diagnostic Strategy • Focus behind the firewall • Identify and utilize specific scan tool PIDs • Perform initialization as required by the system • Perform pinpoint tests with a meter or oscilloscope • Analyze networking issues • Verify post-repair operation ILT CourseCTI Instructor Led Courses
TOY-2520-8 / Toyota Platforms: Operation and Diagnosis480This class is geared toward the technician with an established background in general engine management, network, electrical and body system operation and diagnosis. The class will focus on using the tools, service information and techniques provided by Toyota to service their systems. The availability and use of specific features, information and tips in diagnosis and repair that are unique to Toyota is the focus of the course. Application of special tests, specific data PIDs and signal information are all designed to save time. Topics include: • TechStream Lite Usage and Data Analysis • TIS Toyota Information System • Repair Manual Navigation • Key Documents • Wiring Diagram Features and Use • Powertrain Management • Networking Operation and Tips • Other Vehicle Systems and Components • New TechnologiesILT CourseCTI Instructor Led Courses
LBT-343 / Generation Z: Understanding the Newcomers75This course will offer a brief review of previous generation’s characteristics with an in depth look at generation Z. Sara Fraser will share her knowledge on attracting these customers and employees. She will cover differences in communication and relationships and help you learn how to change your approach when managing, mentoring, and coaching this generation. We will focus on what has shaped this generation and how very different they are from their predecessor the Millennial. Generation Z currently makes up 25% of our population making them a larger cohort than the baby boomers or millennials! At the end of this session this student will be able to: Identify the age ranges that make up Generation Z Identify the characteristics of Generation Z Identify the differences between Generation Z and millennials Have and understanding of how to work with and sell to Generation Z Understand the environment that shaped Generation Z Have a better understanding of what is important to Generation Z Obtain an understanding of why this generation is going to be so important in the workplace as our future employees and customersOLT CourseAVI Video Courses
VSSA 0101 / Conducting the Courtesy Inspection The Service Adviser30The service advisor is integral to the Courtesy Inspection process. They must initiate the process, ensure the process happens consistently, and help to make improvements for customer satisfaction and efficiency. Join us for a discussion on how the service advisor creates the best Courtesy Inspection Process possible! Participants will learn to initiate the inspection process, communicate with technicians regarding the inspection, and close out the inspection process with the sale.OLT CourseService Sales Academy
STA-2505-8SPVC / Scan Tool Academy : Aplicación práctica y análisis480La serie Academia herramienta de análisis proporcionará un camino de ramificación teniendo un técnico del uso de herramientas de exploración básica, a partir de una base sólida, hasta que alcancen la condición de usuario de energía. Existe una amplia evidencia de que al presionar el botón clases básicas no han producido la comprensión y la comodidad que permite a un técnico para salir de la funcionalidad básica. Muchas tiendas han hecho grandes inversiones en herramientas de análisis sólo para que ellos usan principalmente como lectores de códigos y no mucho más. Esta serie en su conjunto no se centra en cualquier plataforma herramienta de una exploración, ya que nuestros clientes poseen y utilizan muchas variaciones de herramientas de análisis. Vamos a presentar conceptos de instrumentos de diagnóstico utilizando muchas de las plataformas de instrumentos de diagnóstico habituales, incluidos los de varias líneas (no original) y las herramientas específicas del fabricante. En el Módulo 1, la aplicación práctica y análisis, haremos lo siguiente: Introducir una rutina de diagnóstico enfocado y eficiente. Aplicar la rutina de diagnóstico para analizar las pruebas de la herramienta. Describe cómo la tecnología de herramienta de análisis ha desarrollado y hacia dónde se dirige. Explorar las entradas y las salidas de ordenador y luego comparar y contrastar lo que se muestra en una herramienta de exploración. Proporcionar ejemplos de la funcionalidad de 10+ plataformas de instrumentos de diagnóstico. Uso de información de servicio para entender los datos que se utilizan para supervisar los sistemas de vehículos específicos, así como la información que pueden estar disponibles a través de la herramienta de análisis. Cambios en la cubierta de trabajo en los servicios de la forma global, lo que se ha añadido y cómo utilizar la información para encontrar soluciones de manera más.ILT CourseVirtual Classroom
OLT11 / 'Top Fuel' Diagnostic Tips – Advanced Tips for SFI and GDI60The World Professional Automotive Community [WPAC] presents 'Top Fuel' Diagnostic Tips – Advanced Tips for SFI and GDI. Dave Hobbs is the senior technical trainer and course developer for Delphi Technologies. Dave’s experience in the independent automotive service began over 40 years ago as a technician then service manager in his family’s auto electric business in Kokomo Indiana. Dave’s OEM experience includes being a technical hotline advisor, field engineer and electronics systems instructor for engineers at GM Delco Electronics and Delphi. Holding ASE master technician and L1 / L3 advanced certifications, Dave has also served as an adjunct instructor for Ivy Tech Community College. Dave’s a frequent speaker at national automotive conferences and contributing editor for several trade magazines including Motor Age. ILT CourseWPAC
ILT-1315 / Essential EVAP Diagnostics - Part 1240Evaporative Emission Systems can be difficult to properly diagnose. In Part 1 of the 2 part series on EVAP, we will cover the essential theory of fuel vapor storage systems and their design characteristics. With an emphasis on the more complicated systems such as those from Honda and Toyota, CTI will give you the information you need to understand the on-board diagnostic logic. CTI will provide must have diagnostic insight to allow any technician to use the tools available to quickly and accurately diagnosis the most stubborn DTCs from the largest leaks to the smallest intermittent leaks. Learn tips and techniques for using smoke machines and other pressurizing equipment.ILT CourseCTI Instructor Led Courses
OLT-2404 / Steering System Theory170Entry level technician steering system theoryOLT CourseAdvanced Interactive Online Content
LBT-349 / Diagnostic Mindset180If we were to start by trying to perform many different tests on every car starting with compression testing, moving on to ignitions specific tests and followed by fuel tests, we would never make any money on any diagnostic job at all. What if we took a different approach? An approach that consists of viewing a handful of PID’s on our scan tool to determine in which system listed above the problem originates. That is exactly what this program does. We won’t overwhelm you with a bunch of background system information we will instead show you a common sense approach with diagnostic shortcuts to get to the bottom of this type of issue as efficiently as possible. Topics Covered: Various automotive complaints Vehicle running rough Misfires/No starts Popular DTCs Testing with commonly used toolsOLT CourseAVI Video Courses
TF-2202 / Understanding a Basic Network Setup30Aimee and Matt Morley from Amazing 7, LLC review the standard IT hardware for any office and how to determine the network configuration that best serves your needs. Topics include wireless routers, protocols to prevent service interruptions, and why the proper equipment can help save you time and money. OLT CourseTransformers Institute
OLT-2504 / Drum Brakes Theory130Entry level technician drum brakes theoryOLT CourseAdvanced Interactive Online Content
ILT-1406 / Gasoline Direct Injection: Essential Operation & Testing240Gasoline direct injection is rapidly being adopted by most vehicle manufactures in an attempt to meet more stringent CAFÉ and EPA emissions standards. This course covers the commonly used components of a GDI system and makes their function and operation easy to understand. Learn how GDI fuel injector function and control differs from older PFI systems. Explore case studies which illustrate how high pressure fuel pump function and timing affects engine performance. This course is intended for working technicians as well as customer facing personnel who would like to improve their communication skills regarding gasoline direct injection systems and their potential problems.ILT CourseCTI Instructor Led Courses
VSSA 0148 / Technical Knowledge for Service Advisors Tires30A solid, basic understanding of how things work and are constructed can help instill confidence in a customer during a sale. This program provides a very basic, high level understanding of tires, tire construction, and useful information to inform the tire selling process. Learn to talk about tires in a way that customers understand you know something.OLT CourseService Sales Academy
EET-4201-4VC / Effective Electrical Troubleshooting: Digital Storage Oscilloscope Application and Testing240This course presents practical application of digital storage oscilloscope (DSO) techniques. Appropriate testing methods of major automotive systems including: fuel, ignition, charging/starting and engine mechanical will be presented. Each system will be approached with the following questions: • What am I working on/how does it work? • What questions do I need answers to for effective analysis? • What DSO technique can I use to obtain those answers? • What results should I expect? ILT CourseVirtual Classroom
LS-4 / Practical TPMS Service60Mike Rose, TPMS Product Manager for Bartec will host this class on TPMS service and technology direct from Bartec’s TPMS Roadmap “The Six Steps to TPMS Success”, we will dive into common diagnostic and service issues and provide real life solutions.OLT CourseAVI Video Courses
ILT-1413 / Advanced Mode $06480Mode $06 is the scan tool's request for the latest test results from the PCM for all non-continuous monitors. This concept was first introduced in OBD-203. Now we will cover practical uses of Mode $06, deal with the difficult Mode $06 information from GM and Chrysler, and review the changes in Mode $06 on CAN vehicles. The use of Mode $06 during routine diagnosis and repair verification is easy, efficient and profitable. Don't dismiss this valuable information. It will save you time if used correctly.ILT CourseCTI Instructor Led Courses
VSSA0188 / Follow Up Practices20Follow Up is an important component to every business as it supports the sales cycle, is crucial to customer satisfaction and provides important information. How well do you conduct follow up with your customers? Are you doing it for the right reasons? Are you using all of your follow up tools? Come learn the best ways to follow up with your customers, when to follow up, and what to say (plus what not to say!).OLT CourseService Sales Academy
VSSA0168 / Growing Gross Profit By Job20Gross profit is critical to business success. It is what most employees get paid from. Growing gross profit can be done in many ways. This program looks at increasing gross profit one repair order at a time. Expect to learn factors affecting gross profit, what you can control and focus on, and how to ensure each repair order contributes to an overall increase in gross profit.OLT CourseService Sales Academy
ILT-1103F / Capteurs à bande large240Le diagnostic des signaux AFR (rapport air-carburant) peut être difficile, votre instructeur vous expliquera donc la meilleure façon d’obtenir un signal propre utilisable pouvant être comparé avec les données recueillies. Si vous avez de la difficulté à diagnostiquer correctement les capteurs AFR ou avez tout simplement besoin d’explications sur leur fonctionnement, ce cours est essentiel pour vous!ILT CourseFrench Instructor Led Courses
ILT-1001F / Systèmes électroniques de commande du papillon240Bien que de nombreux techniciens accordent peu d’importance au corps de papillon et au papillon, ce dispositif peut créer des problèmes à de nombreux systèmes lorsqu’il fait défaut. Les fabricants ont discrètement adopté la commande électronique du papillon et les techniciens doivent comprendre les caractéristiques de fonctionnement des systèmes électroniques de commande du papillon. Dans ce cours, nous parcourrons en détail le fonctionnement des systèmes électroniques de commande du papillon ainsi que la logique utilisée pour activer les stratégies à sécurité intégrée. Le système électronique de commande du papillon est utilisé par de nombreux systèmes du véhicule, du PCM aux freins ABS en passant par le régulateur de vitesse. Apprenez comment ces systèmes utilisent le système électronique de commande du papillon et comment utiliser les modes par défaut pour faciliter le diagnostic.ILT CourseFrench Instructor Led Courses
OLT-2903 / Electronic Diesel Control Theory335Entry level technician electronic diesel control theoryOLT CourseAdvanced Interactive Online Content
ILT-1419B / Vehicle Communication Breakdown - 4hr240The expansion and use of multiple on-board control units that communicate with each other in one or more networks in the vehicle has become complex. In addition, modern day networks such as Bluetooth and Ethernet that allow customers to run programs in the vehicle such as email, GPS navigation, calendar management, etc. means that diagnosing today's vehicle network related problems can be challenging to say the least. This course will give you a thorough understanding of how modern vehicle networks operate and communicate, have resources for gathering information concerning network codes and protocols, and enhance your network diagnostic capability through case studies of actual vehicle network communication problems.ILT CourseCTI Instructor Led Courses
ATV-5201-8F / Effectuer le diagnostic des batteries de véhicules hybrides480Ce cours présente la théorie, le fonctionnement, l’analyse et le diagnostic des problèmes des batteries haute tension utilisées dans les véhicules hybrides. ILT CourseFrench Instructor Led Courses
ILT-1506F / Véhicules à technologie de pointe : Sécurité et entretien480Les véhicules hybrides occupent le segment du marché nord-américain qui croît le plus rapidement. Avec plus de 2,5 millions de véhicules hybrides sur la route, ce n’est qu’une question de temps avant que des propriétaires de véhicule hybride se présentent à votre atelier pour des services d'entretien. Bien qu'il y ait beaucoup de questions de sécurité à aborder lors de l'entretien des véhicules hybrides, seuls quelques services exigent des outils du constructeur. Les véhicules hybrides sont tous munis d'un moteur à combustion interne qui nécessite des vidanges d'huile, des mises au point et des décrassages. Ils possèdent tous des systèmes de freinage, de suspension et de refroidissement ainsi que des pneus et de l'huile à transmission qui doivent faire l’objet d’entretien. Ce cours couvre les problèmes d'entretien propres aux véhicules hybrides les plus populaires. Ce cours est incontournable si vous souhaitez offrir à vos clients une alternative concurrentielle aux concessionnaires.ILT CourseFrench Instructor Led Courses
SAT-1000F-4 / Formation pour les conseillers techniques : Comprendre les moniteurs OBD-II240Ce cours est une formation technique qui s’adresse aux conseillers techniques. Pour bien amorcer le processus de réparation, il est essentiel que le conseiller technique comprenne les préoccupations du client et pose les bonnes questions. Une bonne connaissance des systèmes facilite la communication entre le technicien et le conseiller et réduit le nombre d’erreurs et de malentendus. Ce cours vise à améliorer la capacité du conseiller à expliquer correctement au client les travaux effectués ou requis et à répondre aux questions. Ce premier cours de la série porte sur la compréhension des diagnostics OBD-II. ILT CourseFrench Instructor Led Courses
OLT-2605 / Battery Theory255Entry level technician battery theoryOLT CourseAdvanced Interactive Online Content
LBT-219 / LBT-219 J2534 Reprogramming60LBT-219 J2334 Reprogramming FundamentalsOLT CourseAVI Video Courses
TF-1305 / How to Deal with Upset Customers30It’s an inevitable that all of us to have an upset customer to deal with. Learn techniques that will help defuse the customer’s anger and frustration and win them back. You will learn how to LEAP FROG back into good graces of your customer.OLT CourseTransformers Institute
OLT-ESP-0106 / El ambiente75Las preocupaciones medioambientales están causando el cambio en nuestra industria, y es importante para entender lo que está en cuestión. Este curso proporcionará orientación en cuanto a las cuestiones ambientales en el centro de las preocupaciones. OLT CourseInteractive Online Content (ESP)
TF-1912 / Employee Files30Learn what documentation you should have in an employee’s file, as well as things that should be left out. You’ll learn what content is required and what supporting documents you might choose to add to help protect yourself if things don’t work out with the employee.OLT CourseTransformers Institute
ENG-2001-4F / ENG : Détection des fuites et solutions d’étanchéité240Chaque semaine (et même chaque jour), les techniciens sont appelés à localiser des fuites. L'économie d’espace recherchée par les ingénieurs rend cette tâche plus ardue. En tenant compte de l’identification de l’origine de la fuite et des réparations connexes possiblement requises, les réparations de fuites sont des problèmes assez complexes. Les véhicules modernes utilisent des composants de plus en plus petits et légers, mais qui doivent résister à des contraintes mécaniques plus élevées qu’autrefois, c’est pourquoi les bonnes techniques d’étanchéité sont plus importantes que jamais. La détection des fuites sur un moteur moderne exige des outils et des technologies à la fine pointe. Les techniques enseignées dans ce cours vous aideront à effectuer un diagnostic précis et à prévenir les retours dispendieux.ILT CourseFrench Instructor Led Courses
OLT-ESP-1006 / Controles electrónico del acelerador - Introducción45Controles electrónico del acelerador - Introducción OLT CourseInteractive Online Content (ESP)
OLT-1108 / Safety Pre & Post Tests200Entry level safety pre and post testsOLT CourseAdvanced Interactive Online Content
TF-1307 / Ultimate Phone Training Part 130A great training on how improve your phone skills, which will lead to higher sales and increase your customers satisfaction. Learn how the top shops in the country work the phone and build a great client base through superior phone skills.OLT CourseTransformers Institute
MBZ-5101-8 / Mercedes-Benz Electronics and Bus Systems480"Learn to fast track the diagnosis of bus system faults. Understand system communication and data transfer on Mercedes-Benz vehicles. Take your bus and electrical diagnostic skills to the next level using the most efficient troubleshooting techniques. ▪ FlexRay™ - In-depth theory of operation, diagnosis and troubleshooting of this powertrain and chassis bus. This error-tolerant serial bus system is 10 times faster than CAN and requires a unique approach to diagnosis, troubleshooting and repair. ▪ CAN & Networking, Data Frames, D2B, MOST, LIN, FlexRay™ Ethernet breaking down the frames. ▪ Dual battery systems: function and overview of various dual battery systems, auxiliary system, direct select and eco stop/start battery, charging and jump starting procedures. ▪ Complete review of Mercedes-Benz wiring diagrams, including symbol identification, color codes and approved wire repair procedures. ▪ Know the correct way to repair SRS wiring and connectors-how to properly solder and verify SRS repairs to factory specifications. ▪ Discussions of Semiconductor, Proton and Electron principals and how they create electrical circuits. Diagnosis utilizing Ohm's Law. ▪ Parallel, series circuit calculation and voltage drop calculation methods. ▪ Digital Multimeter measurements and the importance of understanding and verifying the units involved in any measurement or specification." ILT CourseWTI Instructor Led Courses
OLT-3504 / Electric Drive Components625Course 4 of 9 in a series on HEV and BEV vehicle systems. This course covers the key components including the HV battery, DC/DC Converter and Inverter details. OLT CourseAdvanced Interactive Online Content
LBT-164 / LBT-164 CAN Data Diagnostics30LBT-164 CAN Data DiagnosticsOLT CourseAVI Video Courses
VSSA 0118 / Increasing Customer Labor Sales30Increasing Customer Labor Sales is a key to growing revenues and improving Gross Profit. Learn best practices associated with consistent labor sales growth, collecting money for diagnostics, and ensuring accurate labor times.OLT CourseService Sales Academy
OLT-3502 / Working on Hybrid Vehicles260This course focuses on the basic safety and service aspects of working on HEV and BEV vehicles. This is course 2 of a 9 course series.OLT CourseAdvanced Interactive Online Content
ILT-1416 / Modern Diagnostic Routines - The Pressure Is On480In the second installment of modern diagnostic routines, we will take an in depth look at the wide variety of diagnostic information waiting to be tapped with a pressure transducer. In part 1, ILT-1415, technicians were shown how to best utilize and analyze waveforms produced from a pressure transducer reading combustion chamber pressures. Now, we will explain how to diagnose drivability concerns using the vacuum signals present in the intake, crankcase and the pressure signatures in the exhaust system and the fuel rail. Quickly gain diagnostic direction by tapping into these information pressure and vacuum sources.ILT CourseCTI Instructor Led Courses
LS-37 / Essential Skills for Electrical Diagnostics45ARCHIVED LIVESTREAM - You’ve taken an electrical class with electron theory and all those ohm’s law formulas, but it left you confused. How will this information really help me fix an electrical or driveability issue? This LiveStreaming event sponsored by Bosch will clear up the confusion and teach you the essential skills needed to apply electrical theory in real world practical situations. Topics covered: Series circuit diagnosis for pumps, motors and lighting circuits Identifying and diagnosing parallel circuits Identifying and diagnosing series/parallel circuits, which are the most common circuits on vehicles today. Why you need understand the type of circuit for proper diagnosis. How to check the power and ground side of any circuit and why voltage drop is your best friend.OLT CourseAVI Video Courses
ILT-1400B / Advanced Diagnostic Challenge240This course will challenge you to apply the skills you have learned or the processes you currently use to solve case studies of documented broken vehicles. CTI MINDS-ON TRAINING® techniques will be used to display the data from each vehicle so all students have access to the information needed to solve each problem. By practicing problem solving in the classroom, the technician is better able to recognize the patterns in data when faced with a similar problem in his bay.ILT CourseCTI Instructor Led Courses
AVI-ASEP2 / ASE-P2 Test Prep180ASE P2 Test Prep-Automobile Parts SpecialistOLT CourseAVI Video Courses
VSSA 0116 / Getting the Most From Your Customer Referral Program30You have a customer referral program, but are you getting the most out of it? Come check out what more you can be doing to make sure you get the absolute most out of your program. Expect to learn best practices related to maximizing the value customers receive, maximizing the value the shop recieves, and putting the program to work to gain valuavle customers.OLT CourseService Sales Academy
TRA-5102-8 / ZF 8HP Transmission480"Topics Covered: ▪ ZF 8HP Transmission Operation ▪ Torque flow ▪ Mechatronic Operation ▪ Torque Converter Operation and Diagnostic ▪ 3 line Torque Converter ▪ Torsional Damping System Diagnosis ▪ Transmission Overhaul Hands-on Disassemble and Assemble ▪ Transmission Diagnostics ▪ Adaptation ▪ Diagnostic Strategy ▪ Transmission Maintenance and Oil Change Service ▪ Common Problems and Solutions ▪ The ZF 8HP transmissions are in several Makes/Models: VW/Audi, Jaguar, BMW, Jeep, Rolls Royce, Bentley, Chrysler, Dodge, Maserati, & Ram Trucks" ILT CourseWTI Instructor Led Courses
SSA 005 / Maximizing Courtesy Inspections to Make More Money480Being able to establish a customer relationship through your organization’s courtesy inspection is a critical selling tool. This very interactive program revisits the Service Counter Selling Skills class with a special focus on selling from a courtesy inspection sheet. Customer buying process, sales process, and the importance of relationship building are reviewed. Participants will be challenged with active role play designed to improve selling skills and challenge service advisors to improve their skills.ILT CourseService Sales Academy
TF-1001 / Entrepreneur Test30The most important 7 inches course is about the 7 inches the inches between your head. It's where you're at now, what success means to you, and how you're going to get from where you're at to where you want to be. This course will help you understand how entrepreneurial you are and how much risk-taking you are willing to take-on.OLT CourseTransformers Institute
VSSA 0105 / Customer Buying Process Step Two30The second step in the Customer Buying Process is for the customer to gather information on who can help them solve their problem. As a service advisor you may feel you have little do do with this step as it is the responsibility of marketing. However, you can influence it. You will learn how customers gather this information, what you can do to influence their information gathering, and how to position yourself as the expert.OLT CourseService Sales Academy
ILT-1805B / European Vehicle Security Systems240Modern-day immobilizer systems present the technician with many challenges and European vehicles only prove to compound these challenges. A service as simple as replacing an ignition key can now end up costing hundreds of dollars. Performing immobilizer resets or entering pin codes in the stereo systems can be frustrating for the technician working on a modern European vehicle. This course will provide you with the understanding of the process on how to become a vehicle security professional and help you recognize the opportunities to utilize this in your market. Your instructor will teach you how European vehicle security systems work and how to properly troubleshoot and repair these vehicle security systems. Topics covered in this class include; how to become a registered vehicle security professional, pin and key code acquisition, transponder type security systems operation, diagnostic tools, programming, and troubleshooting and repairing security systems equipped on VW, Audi, BMW, Jaguar, Mercedes Benz, Volvo, and more.ILT CourseCTI Instructor Led Courses
LBT-228 / LBT-228 Mastering Hybrid HVAC Systems75LBT-228 Mastering Hybrid HVAC SystemsOLT CourseAVI Video Courses
HVAC-2001-4 / Automotive HVAC Systems: Essential Service Procedures240Automotive HVAC Systems: Essential Service Procedures provides a solid foundation of essential HVAC service procedures, based upon industry best practices, in order to assure quality repairs and minimal comebacks. The student should have established mechanical skills and a basic understanding of automotive HVAC system operation. Some HVAC system repair experience is preferred. The ideal candidate is familiar with basic HVAC components and service tools, including recovery/recharging equipment. Section 609 Certification for automotive refrigerant handling is recommended. Course topics will include: • System Performance tests • Leak testing methods • Evacuation/Recovery and Recharge • System flushing • Component replacement • Oil replacement ILT CourseCTI Instructor Led Courses
TF-1909 / Employee Retention30Employee retention can amplify your strength as an organization and be a magnet to potential candidates. If you want to retain great employees, you’ll learn ways to ultimately keep those great employees. We’ll also go through reasons that potentially justify cutting an employee lose that is hurting your organization.OLT CourseTransformers Institute
ILT-1210SP / Regreso a las Sondas de Corriente480El uso de formas de onda de amperaje para diagnosticar circuitos eléctricos ciertamente no es nuevo. Los técnicos se enfrentan rutinariamente con la necesidad de utilizar una sonda de amplificador inductivo para medir la corriente. El diagnóstico adecuado depende no solo del conocimiento operativo de la sonda del amplificador, sino también de una comprensión completa del circuito que se está midiendo. En este curso, CTI revisará sugerencias y técnicas que hemos discutido en muchos de nuestros cursos de diagnóstico, así como también presentará nuevas técnicas, como el uso de una sonda de micro amp para diagnosticar circuitos como voltaje de referencia y sensores de aire / combustible de banda ancha.ILT CourseSpanish Instructor Led
TF-1404 / Search Engine Optimization30Glimpse inside the world of search engine optimization to learn what is needed to navigate and optimize your shop’s ranking for services needed by customers.OLT CourseTransformers Institute
ILT-1415 / Modern Diagnostic Routines - Cylinder Pressure Analysis480With so many differing ways to diagnose driveability problems, how do you decide which procedure will yield the most information? CTI's newest Diagnostic Series, Modern Diagnostic Routines, will explore the latest information gathering techniques purpose built with speed and accuracy in mind. The first course in this series will provide you with procedures you can use to gain the most usable knowledge regarding cylinder pressures from your pressure transducer. Seasoned pros and those new to pressure transducers will all benefit from the wealth of knowledge this course will provide as your CTI instructor shows you how to use pressure mapping with captures from any brand of lab scope.ILT CourseCTI Instructor Led Courses
OLT-2609 / Lighting Theory300Entry level technician lighting theoryOLT CourseAdvanced Interactive Online Content
AVI-ASEL3 / ASE-L3 Hybrid/Electric Vehicle Specialist290ASE-L3 Hybrid/Electric Vehicle SpecialistOLT CourseAVI Video Courses