Training Solutions to Meet Your Needs

Carquest Technical Institute (CTI) provides world-class training to automotive service professionals. CTI teams work to develop and deliver technical and business management training to shop owners, service advisors, service managers, and technicians. The CTI training advantage combines industry-leading instructors, premium and relevant course content, and training that supports best practices. We offer In-Person Instructor-Led Training, In-Person Virtual Training via our Virtual Classroom and Self-Paced Online Training solutions to meet your busy schedule and needs.

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17 Results Found

Conquering Network Diagnostics

Sessions: 11/25/2024 | 7PM - 9PM PST 11/27/2024 | 7PM - 9PM PST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: EET-6000-4VC

Instructor: Adam Robertson

This class coves modern vehicle network operation and how to efficiently diagnose them using common tooling. The overwhelming majority of network related issues do not require decoding of individual packets of data. It is important to understand how a network exchanges information, but a deep dive into the bits. bytes, nibbles and ticks of each network is not needed to repair the vehicle. Knowledge of the network type, the expected voltage levels, and the layout of the network wiring to the modules can provide us with enough information to gain diagnostic direction. At that point, we can use our available tooling to determine the root cause of the problem. Topics Include: • Understanding common automotive networks and where to get help if we don’t understand them • Discuss OE and aftermarket scan tool communication benefits and challenges • Developing a logical diagnostic approach using service information and our own tooling • Understanding diagnosis through communication related case studies

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Wide Band Air Fuel Ratio Sensors

Sessions: 11/25/2024 | 7PM - 9PM EST 11/27/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: ILT-1103-4VC

Instructor: Brian Ward

Well over 20 years ago vehicle manufacturers began to utilize a more accurate sensor for the measurement of exhaust gas oxygen concentration. It took many years for the new Wide Band Air Fuel Ration sensor technology to become a mainstream component and now they are failing. This course will provide the knowledge necessary to properly identify and diagnose fuel system issues in systems using these sensors. Diagnosing AFR signals can be tricky and your instructor will show you the best way to obtain a clean usable signal trace so that comparisons with the scan data can be made. If you struggle to properly diagnose these AFR sensors or just want clarification on their operation this is another class you just can't afford to miss.

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Effective Electrical Troubleshooting: Digital Storage Oscilloscope Setup & Operation

Sessions: 12/02/2024 | 7PM - 9PM EST 12/04/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: EET-4200-4VC

Instructor: John Gillespie

The Digital Storage Oscilloscope (DSO) is fast becoming a primary tool for the automotive diagnostic technician. The setup and operation of the DSO is presented so that a technician can take advantage of the tool’s many features. Learn to set up the DSO to acquire a correct waveform, store it for future reference, and interpret the waveform for diagnostic purposes. Voltage settings, time base and triggering techniques are covered so that any signal may be displayed and analyzed accurately and efficiently. If you are considering buying or already own a scope, this class will provide information that will allow you to confidently use a DSO to aid in your diagnostic process.

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Introduction to Keys & Immobilizer Systems

Sessions: 12/02/2024 | 7PM - 9PM EST 12/04/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: EET-5030-4VC

Instructor: Brian Mann

Vehicle security systems are considered by most technicians to be overly complex and difficult to repair. We will explore some solid foundations of how vehicle security works, how each OE implements the systems and how to effectively approach diagnosis, key production, copying, and key registering/programming. We talk about PINs, NASTF, and tools, as well as current industry challenges. Topics include: • Security system operation • Fob communication and programming • VSP requirements • OEM vs. Aftermarket tools

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Scan Tool Academy Practical Application & Analysis

Sessions: 12/02/2024 | 7PM - 9PM MST 12/04/2024 | 7PM - 9PM MST 12/09/2024 | 7PM - 9PM MST 12/11/2024 | 7PM - 9PM MST

Location: Virtual

Duration: 8 hrs

Type: ILT

Class Code: STA-2505-8VC

Instructor: Andrew Gibson

The Scan Tool Academy series will provide a branching path taking a technician from basic scan tool use, building on a solid foundation, until they achieve power user status. There is ample evidence that basic button pushing classes have not produced the comprehension and comfort that allows a technician to break out of basic functionality. Many shops have invested heavily in scan tools only to have them used primarily as code readers and not much else. This series as a whole does not focus on any one scan tool platform, as our clients own and use many variations of scan tools. We will present scan tool concepts using many of the common scan tool platforms including both multi-line (aftermarket) and manufacturer-specific tools. In Module 1, Practical Application and Analysis, we will: • Introduce a focused, efficient diagnostic routine. • Apply the diagnostic routine to scan tool testing. • Describe how scan tool technology has developed and where it is going. • Explore computer inputs and outputs then compare and contrast what is displayed on a scan tool. • Provide examples of functionality from 10+ scan tool platforms • Using service information to understand the data used to monitor specific vehicle systems, as well as information that may be available through the scan tool. • Cover changes in how Global services work, what has been added and how to use the information to find solutions more efficiently.

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ATV: ADAS Best Practices

Sessions: 12/03/2024 | 7PM - 9PM CST 12/05/2024 | 7PM - 9PM CST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: ATV-6002-4VC

Instructor: Glenn Young

Advanced driver assist systems (ADAS) faults come in a variety of forms. Component failure, networking problems and calibration failures are at the top of the list. This class will explore ADAS best practices and the analytic process used to solve these problems efficiently. Learn how these systems can be effectively serviced and repaired using an understanding of the technology, strong foundational skillsets and current service information. Topics include: • Current tooling to set calibration targets correctly • Utilization of current service information • Common environmental causes of calibration failures • The analytic process • Examples of common failures and corrections

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ATV: Diagnosing Hybrid Motors & Inverters

Sessions: 12/03/2024 | 7PM - 9PM PST 12/05/2024 | 7PM - 9PM PST 12/10/2024 | 7PM - 9PM PST 12/12/2024 | 7PM - 9PM PST

Location: Virtual

Duration: 8 hrs

Type: ILT

Class Code: ATV-5202-8VC

Instructor: Adam Robertson

This class is a continuation of Diagnosing Hybrid Battery Pack Systems. As more hybrid vehicles appear in aftermarket shops the need for improved understanding of the operation and diagnosis of inverters and motors becomes increasingly important. This class will focus on the operation of inverters and motors as they apply to today’s hybrids. Learn what knowledge and tooling it will take to accurately diagnose and repair these advanced drivetrain systems. Topics covered will include: • Motor types, components and how they function. • Crucial sensing devices. • Inverter operation and operational strategy. • Modes of operation. • Cooling support systems. • Key scan tool PIDs for analysis of faults. • Special tools and equipment. • Real life examples of inverter/motor faults.

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Misfire Detection & Diagnosis

Sessions: 12/03/2024 | 7PM - 9PM EST 12/05/2024 | 7PM - 9PM EST 12/10/2024 | 7PM - 9PM EST 12/12/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 8 hrs

Type: ILT

Class Code: AD-6030-8VC

Instructor: Rich Falco

This eight hour course trains technicians to develop a diagnostic process and apply available tools to solve engine misfire issues. Understanding how the monitors work and identifying the presence and location of the misfire is key to the diagnosis. Both foundation and advanced testing techniques will also be covered. Topics include: • Create a repeatable diagnostic process • Understand misfire detection and monitor operation • Familiarize technicians how to best utilize mechanical test tools for misfire diagnosis • Learn how to decode and utilize scan tool data • Find out how to utilize oscilloscope test data for misfires • Discover how fuel system tests relate to misfire issues

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Misfire Detection & Diagnosis

Sessions: 12/04/2024 | 6PM - | 10PM EST 12/05/2024 | 6PM - | 10PM EST

Location: 521 Butler Farm Road, Hampton, VA, 23666

Duration: 8 hrs

Type: ILT

Class Code: AD-6030-8

Instructor: Scott Hicks

This eight hour course trains technicians to develop a diagnostic process and apply available tools to solve engine misfire issues. Understanding how the monitors work and identifying the presence and location of the misfire is key to the diagnosis. Both foundation and advanced testing techniques will also be covered. Topics include: • Create a repeatable diagnostic process • Understand misfire detection and monitor operation • Familiarize technicians how to best utilize mechanical test tools for misfire diagnosis • Learn how to decode and utilize scan tool data • Find out how to utilize oscilloscope test data for misfires • Discover how fuel system tests relate to misfire issues

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Engine Technology: Leak Detection and Sealing Solutions

Sessions: 12/09/2024 | 7PM - 9PM EST 12/11/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: ENG-2001-4VC

Instructor: Brandon Steckler

Finding the source of fluid leaks is a task every technician faces on a weekly (if not daily) basis. Engineers fighting for every inch of room in the modern vehicle have added some difficulty to this task. “It’s just a leak, right?” But, where is it originating and is there anything else I need to check before the repair? Lighter and smaller components, along with higher mechanical stresses, make correct sealing techniques more critical than ever. Sealing today’s engines require utilization of the latest tools and technology. Learn the techniques that will help you make accurate diagnosis and prevent costly comebacks.

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General Motors Platforms: Operation and Diagnosis

Sessions: 12/09/2024 | 7PM - 9PM CST 12/11/2024 | 7PM - 9PM CST 12/16/2024 | 7PM - 9PM CST 12/18/2024 | 7PM - 9PM CST

Location: Virtual

Duration: 8 hrs

Type: ILT

Class Code: GM-2510-8VC

Instructor: Tom Smith

General Motors has been improving and refining their powertrains and engine management system at an accelerated pace over the past few years. This course will present the operation and diagnostic techniques the aftermarket will need to service this large segment of the repair market. Each major GM system will be covered using not only OE tooling but capable aftermarket scan tools and techniques. Topics will include: • Engine mechanical highlights • Fuel system operation and diagnosis • Ignition system operation and diagnosis • Air Induction and turbocharging • Emission components and monitoring strategies • Network configuration and reprogramming • Current service issues

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Inyección directa de gasolina : Prueba de manejo analítica

Sessions: 12/09/2024 | 7PM - 9PM PST 12/11/2024 | 7PM - 9PM PST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: GDI-4203-4SPVC

Instructor: Roberto Ibarra

Una prueba de manejo no tiene la intención de aislar fallas que puedan estar causando un síntoma o preocupación. El propósito de una prueba analítica es simplemente recopilar información. Luego, una vez que se ha analizado la información que ha reunido, puede determinar la prueba o las pruebas adecuadas para reducir el problema a un sistema o subsistema de vehículo y, finalmente, diagnosticar con precisión la causa raíz de un problema. Esta clase examinará varios ejemplos de datos de escaneo capturados de vehículos GDI. Esta información evaluará rápidamente la condición del sistema de gestión del motor, verificará el funcionamiento correcto o encontrará pistas que dirigirán las pruebas de intrusión puntuales de manera eficiente. Independientemente de si el problema es impulsado por DTC o por síntomas, un ciclo repetible de conducción de prueba determinará si la causa raíz está relacionada con el aire (VE), relacionada con el combustible o relacionada con la adaptación.

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Hybrid & Electric Vehicle Drivetrains

Sessions: 12/10/2024 | 7PM - 9PM EST 12/12/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: ATV-5210-4VC

Instructor: David Patrick

Worldwide, the focus of automotive laws and regulations is on reducing emissions. One way to achieve this goal is increase the number of zero emission vehicles on the road. California has a zero-emissions mandate and China has also adopted a version of California’s plan in its new energy mandate. Battery Electric Vehicle (BEV) production numbers are on the rise and are soon going to be commonplace on our streets. It is now time to start learning about BEVs and preparing for this fundamental shift in automotive technology. This class presents an overview of components, operation and tooling needed to successfully compete in this market. Topics include: • Special tools required • Common components between hybrid and electric vehicle drivetrains • Additional components found only on electrical drivetrains • Battery construction and testing • Gear box power flow • Unique testing procedures

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Misfire Detection & Diagnosis

Sessions: 12/10/2024 | 7PM - 9PM MST 12/12/2024 | 7PM - 9PM MST 12/17/2024 | 7PM - 9PM MST 12/19/2024 | 7PM - 9PM MST

Location: Virtual

Duration: 8 hrs

Type: ILT

Class Code: AD-6030-8VC

Instructor: Todd Doty

This eight hour course trains technicians to develop a diagnostic process and apply available tools to solve engine misfire issues. Understanding how the monitors work and identifying the presence and location of the misfire is key to the diagnosis. Both foundation and advanced testing techniques will also be covered. Topics include: • Create a repeatable diagnostic process • Understand misfire detection and monitor operation • Familiarize technicians how to best utilize mechanical test tools for misfire diagnosis • Learn how to decode and utilize scan tool data • Find out how to utilize oscilloscope test data for misfires • Discover how fuel system tests relate to misfire issues

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Conquering Network Diagnostics

Sessions: 12/16/2024 | 7PM - 9PM EST 12/18/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: EET-6000-4VC

Instructor: John Gillespie

This class coves modern vehicle network operation and how to efficiently diagnose them using common tooling. The overwhelming majority of network related issues do not require decoding of individual packets of data. It is important to understand how a network exchanges information, but a deep dive into the bits. bytes, nibbles and ticks of each network is not needed to repair the vehicle. Knowledge of the network type, the expected voltage levels, and the layout of the network wiring to the modules can provide us with enough information to gain diagnostic direction. At that point, we can use our available tooling to determine the root cause of the problem. Topics Include: • Understanding common automotive networks and where to get help if we don’t understand them • Discuss OE and aftermarket scan tool communication benefits and challenges • Developing a logical diagnostic approach using service information and our own tooling • Understanding diagnosis through communication related case studies

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Automotive HVAC Systems: Automatic Temperature Control Diagnostics

Sessions: 12/17/2024 | 7PM - 9PM CST 12/19/2024 | 7PM - 9PM CST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: HVAC-3002-4VC

Instructor: Joe Shirkey

Advances in Automatic Temperature Control technology requires that diagnostic techniques advance with it. This class will build upon an understanding of ATC operation and apply skills that include service information application, scan tool use, meter and oscilloscope techniques, and network diagnostics. Many of the techniques taught in this class can also be applied to electronic manual climate control systems. Objectives of the course include: • Diagnostic Strategy • Focus behind the firewall • Identify and utilize specific scan tool PIDs • Perform initialization as required by the system • Perform pinpoint tests with a meter or oscilloscope • Analyze networking issues • Verify post-repair operation

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Push Button Start-Stop Technologies: A Systems Analytical Approach

Sessions: 12/17/2024 | 7PM - 9PM CST 12/19/2024 | 7PM - 9PM CST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: EET-5020-4VC

Instructor: Glenn Young

Push button start/stop systems are almost standard equipment in today’s vehicles, but they still present a diagnostic challenge when problems arise. The complexity is due in part to the interaction of several subsystems and modules, not to mention data and wireless communication, required to make the starter engage. This course covers the operation of the components involved and how to analyze them most effectively to make a confident repair. Topics include: • Push button start/stop system operation • Explanation of interior and exterior localization • Effective use of scan tool data for analysis • Importance of on-board wireless communications • Fob operation and programming

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