The CTI+WTI Business Development Training Program provides instructor-led and online training in the management and operations of automotive repair shops. Customized courses are structured to teach practical knowledge and give you the hands-on tools of automotive repair shop management.

Classes are led by the industry’s top trainers and coaches to offer a comprehensive management program. The curriculum focuses on a full range of intermediate and advanced business and sales skills.

CTI+WTI Business Development Training Curriculum

Finance - Accounting - BookkeepingHuman Resource Management
MarketingOperations Management
Selling and Service AdvisingInformation Technology
Management and LeadershipBusiness Law and Regulatory Compliance
Customer RelationsMulti-Shop Operations

Since 1997, WTI+CTI management classes have been presented to thousands of WORLDPAC and CARQUEST customers, their service advisors and their managers. The tools, skills and techniques provided prepare repair shops to increase productivity, increase profits, as well as how to deal with troubled areas of the business.

WTI+CTI management classes coming to an area near you – Click this link to return to the home page where you can search for business classes by selecting the Business Content Category filter.

Current management class offerings – Click here to find our online catalog, then sort the Category column and look for Business courses.