CTI Course Catalog


If you are looking for details on CTI Instructor led training classes, click this link to open the comprehensive list.

Open the Course Catalog

| CARQUEST Technical Institute Opens R&D Center

CARQUEST Technical Institute Opens R&D Center

Source: Ratchet and Wrench

IMG 2094

Dec. 11, 2015—CARQUEST Technical Institute (CTI), the customer training arm of Advance Professional Driven by CARQUEST, recently opened a new research and development center in Raleigh, N.C.

Ratchet+Wrench received a tour of the high-tech 9,000-square-foot facility, designed to serve independent shops such as TECHNET Auto Service Professionals, strategic accounts, OE manufacturers, industry groups and Advance team members. Chris Chesney, senior director of customer training for Advance Auto Parts, led the tour. He heads a staff of six at the new center, which is three times larger than any previous CTI facility.  

“CTI was an essential asset that Advance wanted when making the decision to acquire CARQUEST,” Chesney says. “Since the acquisition, Advance has allowed CTI to invest in not only the [research and development center] but in human capital and systems that will enable the team to increase its position in the aftermarket as the premiere training group.”

The center, Chesney says, allows CTI to bring its development team together in one place to better control the research and development process. Previously, developers needed to reach out to someone in the field when they needed to capture an asset or retrieve data for a project.

“This new methodology will ensure we get exactly what we need while also meeting our high image and digital quality standards,” he says.

And the space will serve as the site of technician boot camps, “mentor train the trainer” events and a variety of other meetings. An array of video equipment allows CTI to record its efforts at the center and share throughout the network.

The center boasts a 50-seat primary classroom for instructor-led programs; a polished six-bay shop equipped with an arsenal of tools and equipment, including a scan-tool wall with just about every OE and aftermarket tool available; and a 20-seat hands-on classroom. Center users can also take part in repair simulations and virtual diagnosis, and the shop features a high-definition big screen to easily share vehicle readouts and other images with trainees.

“The most important result that our current and future members will gain from this new facility is content that will meet their needs when servicing their customers vehicles in a more timely manner,” Chesney says. “It will allow the CTI development team to focus their efforts on what our customers need in the way of skills and knowledge rather than on where they are going to find the assets and vehicles needed to do so. In a nutshell, efficiency and quality will improve significantly.”

IMG 2099

The primary classroom at CARQUEST Technical Institute’s new research and development center.

IMG 2097

Chris Chesney, senior director of customer training for Advance Auto Parts, demonstrates a big-screen display that can be used to show vehicle readouts to trainees at the new research and development center.

IMG 2094

The six-bay shop floor at the new CARQUEST Technical Institute Research and Development Center in Raleigh, N.C.

IMG 2093

The hands-on classroom at CARQUEST Technical Institute’s new research and development center.

IMG 2090

A wall of scan tools—nearly every OE and aftermarket tool available—at the CARQUEST Technical Institute’s new research and development center.

f23044bd 56ad 47b7 8aeb 999675d984d2

The CARQUEST Technical Institute’s new research and development center in Raleigh, N.C.

2fc4c7f8 5ba1 4885 a0e6 e97d11f379f3

Chris Chesney, senior director of customer training for Advance Auto Parts, left, with Jeff Miller, technology manager at CARQUEST Technical Institute, in front of a virtual repair screen at the new research and development center.

ASE certified sm

At CTI, we’re proud to have 93 percent of our staff ASE Certified Master Technicians, with Advanced Level L1 certification. Additionally, CARQUEST mandates that each instructor complete rigorous Train-the-Trainer and Certification programs for each course, while demonstrating real, hands-on knowledge, using all CTI procedures and diagnostic techniques.

get started

NEW AVI Training Courses

AVI has been pioneering innovative learning solutions to help you access technical diagnostic training faster and more efficiently. These video based courses provide technical and management training, as well as ASE test preparation. AVI courses can be purchased as cost effective bundles, or can be purchased individually.

AVI training content is available as an additional subscription. Pricing varies depending on the content packages.

Click here for more information.

R&D Center

cq logo

CARQUEST works in close partnership with many major automotive suppliers and manufacturers and provides products that meet or exceed original-equipment (OE) specifications and performance.


tnp logo sm

More than 9,200 auto service locations in the U.S. and Canada committed to serving customers with professional automotive repair at a reasonable cost.


cq t e logo

The CARQUEST Tool & Equipment catalog is published quarterly and features the latest tools and equipment, available from your CARQUEST Auto Parts store.



 Get access to accurate, OE-based information in its original, unedited format. MotoLOGIC delivers high-quality content that includes clickable and color-coded wiring diagrams, diagnostic flowcharts with sophisticated hyperlinks to other related documentation, and more.


Click Here for more information about MotoLOGIC


Go to top