Training Solutions to Meet Your Needs

Carquest Technical Institute (CTI) and Worldpac Training Institute (WTI) provide world-class training to automotive service professionals. CTI and WTI teams work closely together to develop and deliver technical and business management training to shop owners, service advisors, service managers, and technicians. The CTI+WTI training advantage combines industry-leading instructors, premium and relevant course content, and training that supports best practices. We offer In-Person Instructor-Led Training, In-Person Virtual Training via our Virtual Classroom and Self-Paced Online Training solutions to meet your busy schedule and needs.

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23 Results Found

Automotive HVAC Systems: Essential Service Procedures

Sessions: 04/16/2024 | 7PM - 9PM EST 04/18/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: HVAC-2001-4VC

Instructor: Brian Ward

Automotive HVAC Systems: Essential Service Procedures provides a solid foundation of essential HVAC service procedures, based upon industry best practices, in order to assure quality repairs and minimal comebacks. The student should have established mechanical skills and a basic understanding of automotive HVAC system operation. Some HVAC system repair experience is preferred. The ideal candidate is familiar with basic HVAC components and service tools, including recovery/recharging equipment. Section 609 Certification for automotive refrigerant handling is recommended. Course topics will include: • System Performance tests • Leak testing methods • Evacuation/Recovery and Recharge • System flushing • Component replacement • Oil replacement

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Effective Electrical Troubleshooting: Digital Storage Oscilloscope Application and Testing

Sessions: 04/16/2024 | 7PM - 9PM CST 04/18/2024 | 7PM - 9PM CST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: EET-4201-4VC

Instructor: Glenn Young

This course presents practical application of digital storage oscilloscope (DSO) techniques. Appropriate testing methods of major automotive systems including: fuel, ignition, charging/starting and engine mechanical will be presented. Each system will be approached with the following questions: • What am I working on/how does it work? • What questions do I need answers to for effective analysis? • What DSO technique can I use to obtain those answers? • What results should I expect?

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Scan Tool Analysis Understanding & Using Fuel Trim

Sessions: 04/16/2024 | 7PM - 9PM EST 04/18/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: STA-3803-4VC

Instructor: Brandon Steckler

This course is intended to provide technicians with a thorough understanding of fuel trim. From the feedback fuel control loop to recognizing when fuel control strategy falls outside of stoichiometry, the objective of this class is to allow technicians to more effectively diagnose a variety of driveability issues using fuel trim data. Topics will include: defining fuel trim types, air/fuel calculation strategies and using scan tool fuel trim data for diagnostic purposes. This course uses illustrated vehicle case studies to demonstrate the practical application of analytic and diagnostic techniques used by top technicians across the country. Learn how to determine which diagnostic tests need to be performed and, more importantly, which diagnostic tests do not need to be performed to locate problems quickly and accurately the first time.

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Hybrid & Electric Vehicle Service: An Introduction

Sessions: 04/16/2024 | 10PM - | 12AM EST 04/18/2024 | 10PM - | 12AM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: ATV-6220-4VC

Instructor: Adam Robertson

Technicians may find themselves at a disadvantage when faced with new and ever-changing vehicle technology without the foundational knowledge of hybrid and electric vehicles. Some technicians are uncertain of the safety hazards that may exist during repair. This course explains the most current safety regulations, tools and procedures of servicing hybrid vehicles. Topics include: Identifying hybrid vehicle configurations Understanding electric vehicle charging classifications Proper safety practices and vehicle safety systems Interlock circuit operation Analysis of high-voltage relay operation High-voltage batteries and predicting failures using test equipment or scan data The need for high-voltage battery maintenance and corrective procedures

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Four Wheel Drive (4WD) Technologies

Sessions: 04/22/2024 | 7PM - 9PM MST 04/24/2024 | 7PM - 9PM MST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: DVT-2020-4VC

Instructor: Andrew Gibson

Four wheel drive (4WD) in itself is not a new concept. Original systems use a mechanically controlled transfer case with the associated driveshafts and axles. Today we see complex hardware design, electronic controls and advanced diagnostic techniques. New systems rely on input sensors, computers, electric motors actuators and data busses to operate. It is crucial to understand the function of all components and how they interact to diagnose problems efficiently.Topics in this course include: • Hardware construction and operation • Control systems and sequencing • Diagnostic routines• Component testing • Common failures • 4 hours

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Current Probe Revisited

Sessions: 04/23/2024 | 7PM - 9PM CST 04/25/2024 | 7PM - 9PM CST 04/30/2024 | 7PM - 9PM CST 05/02/2024 | 7PM - 9PM CST

Location: Virtual

Duration: 8 hrs

Type: ILT

Class Code: ILT-1210-8VC

Instructor: Glenn Young

Using amperage waveforms to diagnose electrical circuits is certainly not new. Technicians are routinely faced with the need to utilize an inductive amp probe to measure current. Proper diagnosis depends on not only operational knowledge of the amp probe, but a thorough understanding of the circuit being measured. In this course, CTI will revisit tips and techniques we have discussed in many of our diagnostic courses as well as introduce new techniques such as using a micro amp probe to diagnose circuits such as reference voltage and wide band air/fuel sensors.

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Push Button Start-Stop Technologies: A Systems Analytical Approach

Sessions: 04/29/2024 | 7PM - 9PM MST 05/01/2024 | 7PM - 9PM MST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: EET-5020-4VC

Instructor: Andrew Gibson

Push button start/stop systems are almost standard equipment in today’s vehicles, but they still present a diagnostic challenge when problems arise. The complexity is due in part to the interaction of several subsystems and modules, not to mention data and wireless communication, required to make the starter engage. This course covers the operation of the components involved and how to analyze them most effectively to make a confident repair. Topics include: • Push button start/stop system operation • Explanation of interior and exterior localization • Effective use of scan tool data for analysis • Importance of on-board wireless communications • Fob operation and programming

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Chassis, Steering & Suspension: Steering & Suspension Inspection & Service

Sessions: 04/30/2024 | 7PM - 9PM EST 05/02/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: CHS-1200-4VC

Instructor: John Gillespie

This is the first class in a series focused on chassis and alignment. One of the most important tasks required of any technician is the inspection. When it comes to steering and suspension components, it is vital that an inspection is performed correctly and completely. During this class, we will discuss the design and operation of steering and suspension systems and provide examples and procedures for proper component testing. Common failures and specific problem areas will also be discussed. Specific replacement tips provided in this class will expose many steps that cannot be skipped during the repair. These tips focus on the success of the repair and customer safety, as well as returning the vehicle to proper operating condition. This class provides answers to these questions: • How does the system operate? • How do I test the component properly? • How do I know when a component needs replacement? • When is it required for the component to be replaced before proceeding with the alignment? • Do I need special tools to do the job right?

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Virtual Classroom: Variable Camshaft Timing

Sessions: 04/30/2024 | 7PM - 9PM EST 05/02/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: ENG-4010-4VC

Instructor: Rich Falco

With a conventional camshaft, all the variables that determine valve timing, lift, duration and overlap are cast in stone the moment the lobes are ground. Variable Camshaft Timing (VCT) or otherwise known as Variable Valve Timing (VVT) was then developed in order to achieve better overall versatility in a wider RPM range and various operating conditions by phasing the camshaft. Camshaft phasing systems allow the valve timing to be adapted to the respective operating conditions of the engine. With completion of this class technicians can expect to gain a deeper understanding of: • Camshaft foundations and the benefits of Variable Camshaft Timing (VCT) • Design and function of many modern VCT systems • Operation of various phaser styles • Special tooling requirements Variable Displacement oil pump technology • Testing of sensors, actuators and mechanical components of the VCT system • Scan tool data analysis and waveform diagnostics

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Current Probe Revisited

Sessions: 05/07/2024 | 7PM - 9PM EST 05/09/2024 | 7PM - 9PM EST 05/14/2024 | 7PM - 9PM EST 05/16/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 8 hrs

Type: ILT

Class Code: ILT-1210-8VC

Instructor: David Patrick

Using amperage waveforms to diagnose electrical circuits is certainly not new. Technicians are routinely faced with the need to utilize an inductive amp probe to measure current. Proper diagnosis depends on not only operational knowledge of the amp probe, but a thorough understanding of the circuit being measured. In this course, CTI will revisit tips and techniques we have discussed in many of our diagnostic courses as well as introduce new techniques such as using a micro amp probe to diagnose circuits such as reference voltage and wide band air/fuel sensors.

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Introduction to PicoScope 7 Operation

Sessions: 05/14/2024 | 6PM - | 10PM EST 05/15/2024 | 6PM - | 10PM EST

Location: 1500 Route 57, Washington, NJ, 07882

Duration: 8 hrs

Type: ILT

Class Code: AD-6018-8

Instructor: Scott Hicks

This class is designed as an introduction to operating PicoScope 7 software. Beyond featuring the operation and manipulation of the software, it also introduces many available testing probes/techniques that can significantly increase diagnostic efficiency. We will be introducing these techniques with the application of real case studies. Even seasoned Pico 6 users will benefit from this course. Topics include: • Differences between the most common automotive PicoScope interfaces • Buttonology of the Pico 7 software • Features of the PicoScope 7 software • Case studies to show software functionality and testing techniques • Testing probes available for PicoScope from Pico and 3rd party • Introduction to the PicoScope Diagnostic software suite

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Current Probe Revisited

Sessions: 06/12/2024 | 8AM - 5PM EST

Location: 6521 Orr Rd, Charlotte, NC, 28213

Duration: 9 hrs

Type: ILT

Class Code: ILT-1210

Instructor: David Patrick

Using amperage waveforms to diagnose electrical circuits is certainly not new. Technicians are routinely faced with the need to utilize an inductive amp probe to measure current. Proper diagnosis depends on not only operational knowledge of the amp probe, but a thorough understanding of the circuit being measured. In this course, CTI will revisit tips and techniques we have discussed in many of our diagnostic courses as well as introduce new techniques such as using a micro amp probe to diagnose circuits such as reference voltage and wide band air/fuel sensors.

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Variable Camshaft Timing

Sessions: 06/12/2024 | 6PM - | 10PM EST

Location: 521 Butler Farm Road, Hampton, VA, 23666

Duration: 4 hrs

Type: ILT

Class Code: ENG-4010-4

Instructor: Scott Hicks

With a conventional camshaft, all the variables that determine valve timing, lift, duration and overlap are cast in stone the moment the lobes are ground. Variable Camshaft Timing (VCT) or otherwise known as Variable Valve Timing (VVT) was then developed in order to achieve better overall versatility in a wider RPM range and various operating conditions by phasing the camshaft. Camshaft phasing systems allow the valve timing to be adapted to the respective operating conditions of the engine. With completion of this class technicians can expect to gain a deeper understanding of: - Camshaft foundations and the benefits of Variable Camshaft Timing (VCT) - Design and function of many modern VCT systems - Operation of various phaser styles - Special tooling requirements Variable Displacement oil pump technology - Testing of sensors, actuators and mechanical components of the VCT system - Scan tool data analysis and waveform diagnostics

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Gasoline Direct Injection: Analytic Test Drive

Sessions: 06/13/2024 | 6PM - | 10PM EST

Location: 521 Butler Farm Road, Hampton, VA, 23666

Duration: 4 hrs

Type: ILT

Class Code: GDI-4203-4

Instructor: Scott Hicks

A test drive is not intended to isolate faults which may be causing a symptom or concern. The purpose of an analytic test drive is simply to gather information. Then once the information you have gathered has been analyzed, you can determine the proper test or tests to perform in order to narrow down the problem to a vehicle system or subsystem and eventually diagnose the root cause of a problem accurately. This class will examine several examples of captured scan data from GDI vehicles. This data will quickly assess the condition of the engine management system, verify correct operation, or find clues that will direct intrusive pinpoint tests efficiently. Whether the problem is DTC driven or symptom driven, a repeatable test drive cycle will determine if the root cause is air (VE) related, fuel related, or adaptive related.

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Hybrid & Electric Vehicle Service: An Introduction

Sessions: 07/30/2024 | 7PM - 9PM EST 08/01/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: ATV-6220-4VC

Instructor: David Patrick

Technicians may find themselves at a disadvantage when faced with new and ever-changing vehicle technology without the foundational knowledge of hybrid and electric vehicles. Some technicians are uncertain of the safety hazards that may exist during repair. This course explains the most current safety regulations, tools and procedures of servicing hybrid vehicles. Topics include: Identifying hybrid vehicle configurations Understanding electric vehicle charging classifications Proper safety practices and vehicle safety systems Interlock circuit operation Analysis of high-voltage relay operation High-voltage batteries and predicting failures using test equipment or scan data The need for high-voltage battery maintenance and corrective procedures

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Hybrid & Electric Vehicle (EV): Inspection & Maintenance

Sessions: 08/13/2024 | 7PM - 9PM EST 08/15/2024 | 7PM - 9PM EST 08/20/2024 | 7PM - 9PM EST 08/22/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 8 hrs

Type: ILT

Class Code: ATV-6224-8VC

Instructor: David Patrick

The Hybrid and EV vehicle segment is the fastest growing market in North America. While there are many safety issues that need to be addressed when servicing hybrids and EVs, the reality is there are only a few services that require factory tools or access to high voltage components. Hybrid vehicles have internal combustion engines that need oil changes, ignition service and cooling services. They all have brake and suspension systems, along with battery and HV cooling systems, tires and drivetrain fluid services. This course covers the unique issues you will find on the most popular HEV/BEV vehicles. Topics include: • Service safety • Driver controls and instrumentation • Engine and transmission maintenance • Brake, steering and suspension services • HVAC services • Unique OE specific procedures

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Diagnostic Application of DIN Schematics

Sessions: 08/14/2024 | 6PM - | 10PM EST

Location: 521 Butler Farm Road, Hampton, VA, 23666

Duration: 4 hrs

Type: ILT

Class Code: EET-3504-4

Instructor: Scott Hicks

European DIN wiring schematics, commonly used by Volkswagen and Audi, are very different than most schematics used on domestic vehicles. They can be a challenge for many technicians but understanding DIN unlocks powerful information hidden in that format. This class will give technicians a better understanding of the DIN format and allow them to practice their use in class for diagnostic purposes. Topics include: • Understanding symbols • Understanding DIN numbering standards • Understanding tracks • Utilizing the legend • General DIN navigation rules • Application of DIN wiring for diagnosis • In-class DIN wiring exercises applied to common problems using provided wiring PDFs

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Effective Electrical Troubleshooting: Diagnostic Application of Wiring Schematics

Sessions: 08/15/2024 | 6PM - | 10PM EST

Location: 521 Butler Farm Road, Hampton, VA, 23666

Duration: 4 hrs

Type: ILT

Class Code: EET-3502-4

Instructor: Scott Hicks

This course guides technicians through the effective use of wiring schematics as a diagnostic tool. Learn to combine schematics, circuit operation information, and power flow techniques along with applied circuit principles to diagnose problems quickly and accurately. Find electrical faults fast by recognizing the characteristics of shorts, opens, and high resistance circuit problems. Learn the most effective tools and techniques to use for a given fault. During this interactive course, students will use selected schematics to diagnose assigned circuit problems and conditions.

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Hybrid & Electric Vehicle (EV): Inspection & Maintenance

Sessions: 09/18/2024 | 8AM - 4PM EST

Location: 6521 Orr Rd, Charlotte, NC, 28213

Duration: 4 hrs

Type: ILT

Class Code: ATV-6224-8

Instructor: David Patrick

The Hybrid and EV vehicle segment is the fastest growing market in North America. While there are many safety issues that need to be addressed when servicing hybrids and EVs, the reality is there are only a few services that require factory tools or access to high voltage components. Hybrid vehicles have internal combustion engines that need oil changes, ignition service and cooling services. They all have brake and suspension systems, along with battery and HV cooling systems, tires and drivetrain fluid services. This course covers the unique issues you will find on the most popular HEV/BEV vehicles. Topics include: • Service safety • Driver controls and instrumentation • Engine and transmission maintenance • Brake, steering and suspension services • HVAC services • Unique OE specific procedures

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Conquering Network Diagnostics

Sessions: 10/16/2024 | 8AM - | 12PM EST

Location: 6521 Orr Rd, Charlotte, NC, 28213

Duration: 4 hrs

Type: ILT

Class Code: EET-6000-4

Instructor: David Patrick

This class covers modern vehicle network operation and how to efficiently diagnose them using common tooling. The overwhelming majority of network related issues do not require decoding of individual packets of data. It is important to understand how a network exchanges information, but a deep dive into the bits. bytes, nibbles and ticks of each network is not needed to repair the vehicle. Knowledge of the network type, the expected voltage levels, and the layout of the network wiring to the modules can provide us with enough information to gain diagnostic direction. At that point, we can use our available tooling to determine the root cause of the problem. Topics Include: • Understanding common automotive networks and where to get help if we don’t understand them • Discuss OE and aftermarket scan tool communication benefits and challenges • Learn how to develop a logical diagnostic approach using service information and our own tooling • Understand diagnosis through communication related case studies

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Conquering Network Diagnostics

Sessions: 10/16/2024 | 1PM - 5PM EST

Location: 6521 Orr Rd, Charlotte, NC, 28213

Duration: 4 hrs

Type: ILT

Class Code: EET-6000-4

Instructor: David Patrick

This class covers modern vehicle network operation and how to efficiently diagnose them using common tooling. The overwhelming majority of network related issues do not require decoding of individual packets of data. It is important to understand how a network exchanges information, but a deep dive into the bits. bytes, nibbles and ticks of each network is not needed to repair the vehicle. Knowledge of the network type, the expected voltage levels, and the layout of the network wiring to the modules can provide us with enough information to gain diagnostic direction. At that point, we can use our available tooling to determine the root cause of the problem. Topics Include: • Understanding common automotive networks and where to get help if we don’t understand them • Discuss OE and aftermarket scan tool communication benefits and challenges • Learn how to develop a logical diagnostic approach using service information and our own tooling • Understand diagnosis through communication related case studies

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Conquering Network Diagnostics

Sessions: 10/16/2024 | 6PM - | 10PM EST 10/17/2024 | 6PM - | 10PM EST

Location: 521 Butler Farm Road, Hampton, VA, 23666

Duration: 4 hrs

Type: ILT

Class Code: EET-6000-4

Instructor: Scott Hicks

This class covers modern vehicle network operation and how to efficiently diagnose them using common tooling. The overwhelming majority of network related issues do not require decoding of individual packets of data. It is important to understand how a network exchanges information, but a deep dive into the bits. bytes, nibbles and ticks of each network is not needed to repair the vehicle. Knowledge of the network type, the expected voltage levels, and the layout of the network wiring to the modules can provide us with enough information to gain diagnostic direction. At that point, we can use our available tooling to determine the root cause of the problem. Topics Include: • Understanding common automotive networks and where to get help if we don’t understand them • Discuss OE and aftermarket scan tool communication benefits and challenges • Learn how to develop a logical diagnostic approach using service information and our own tooling • Understand diagnosis through communication related case studies

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Misfire Detection & Diagnosis

Sessions: 12/04/2024 | 6PM - | 10PM EST 12/05/2024 | 6PM - | 10PM EST

Location: 521 Butler Farm Road, Hampton, VA, 23666

Duration: 8 hrs

Type: ILT

Class Code: AD-6030-8

Instructor: Scott Hicks

This eight hour course trains technicians to develop a diagnostic process and apply available tools to solve engine misfire issues. Understanding how the monitors work and identifying the presence and location of the misfire is key to the diagnosis. Both foundation and advanced testing techniques will also be covered. Topics include: • Create a repeatable diagnostic process • Understand misfire detection and monitor operation • Familiarize technicians how to best utilize mechanical test tools for misfire diagnosis • Learn how to decode and utilize scan tool data • Find out how to utilize oscilloscope test data for misfires • Discover how fuel system tests relate to misfire issues

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