Training Solutions to Meet Your Needs

Carquest Technical Institute (CTI) and Worldpac Training Institute (WTI) provide world-class training to automotive service professionals. CTI and WTI teams work closely together to develop and deliver technical and business management training to shop owners, service advisors, service managers, and technicians. The CTI+WTI training advantage combines industry-leading instructors, premium and relevant course content, and training that supports best practices. We offer In-Person Instructor-Led Training, In-Person Virtual Training via our Virtual Classroom and Self-Paced Online Training solutions to meet your busy schedule and needs.

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32 Results Found

CHS: Noise, Vibration and Harshness Analysis

Sessions: 04/01/2024 | 7PM - 9PM MST 04/03/2024 | 7PM - 9PM MST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: CHS-5000-4VC

Instructor: Andrew Gibson

Since man began to build machines for industrial use, and especially since motors have been used to power them, problems of vibration reduction and isolation have engaged engineers. Gradually, as vibration isolation and reduction techniques have become an integral part of machine design, the need for accurate measurement and analysis of mechanical vibration has grown. Over the last 15 or 20 years a whole new technology of vibration measurement has been developed which is suitable for investigating modern highly stressed, high speed machinery. Using piezoelectric accelerometers to convert vibratory motion into understandable data, the process of measurement and analysis is efficiently performed by the versatile abilities of these electronics. This class will show you how to use modern techniques to identify the vibration source, track the transfer path and pinpoint the responding component.

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CHS: Noise, Vibration and Harshness Analysis

Sessions: 04/01/2024 | 7PM - 9PM CST 04/03/2024 | 7PM - 9PM CST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: CHS-5000-4VC

Instructor: Tom Smith

Since man began to build machines for industrial use, and especially since motors have been used to power them, problems of vibration reduction and isolation have engaged engineers. Gradually, as vibration isolation and reduction techniques have become an integral part of machine design, the need for accurate measurement and analysis of mechanical vibration has grown. Over the last 15 or 20 years a whole new technology of vibration measurement has been developed which is suitable for investigating modern highly stressed, high speed machinery. Using piezoelectric accelerometers to convert vibratory motion into understandable data, the process of measurement and analysis is efficiently performed by the versatile abilities of these electronics. This class will show you how to use modern techniques to identify the vibration source, track the transfer path and pinpoint the responding component.

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Automotive HVAC Update

Sessions: 04/02/2024 | 7PM - 9PM EST 04/04/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: HVAC-4000-4VC

Instructor: John Gillespie

This HVAC Update class is designed to familiarize the shop and technicians with the current state of A/C service. While it is not designed as a complete A/C refresher course it touches on many foundations from previous courses and adds current information regarding new technologies, diagnostic techniques and the critical nature of HVAC systems today. Who should attend? Both technicians and customer service personnel. Topics include: • Current equipment standards and how to verify capabilities. • The future with R-1234yf and how it will impact the service bays and customer satisfaction. • Real information on safety with new refrigerants. • Changes in leak detection and how to verify equipment operation. • A thorough review of the new service process and machines including video demonstrations. • A review of testing practices with added tools and techniques to save time and increase accuracy.

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Electrical Foundations for the EV Technician

Sessions: 04/02/2024 | 7PM - 9PM CST 04/04/2024 | 7PM - 9PM CST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: ATV-6222-4VC

Instructor: Glenn Young

Even a technician who is well versed in automotive electrical systems will find new challenges when working on EVs. New territory will involve high voltage, AC current, capacitors and several new tools that are not commonly used in traditional vehicle repair. This course will review key principles and the dive in to unexplored areas for the ICE based repair technician. Topics include: • High voltage safety • Characteristics of high voltage high current circuits • Inductors and magnetism • Characteristics and testing of capacitors • Characteristics and testing of low resistance/high current windings • Milliohmmeter use • Megohmmeter use • Specialty tools and instruments

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Hybrid & Electric Vehicle Drivetrains

Sessions: 04/02/2024 | 7PM - 9PM EST 04/04/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: ATV-5210-4VC

Instructor: Adam Robertson

Worldwide, the focus of automotive laws and regulations is on reducing emissions. One way to achieve this goal is increase the number of zero emission vehicles on the road. California has a zero-emissions mandate and China has also adopted a version of California’s plan in its new energy mandate. Battery Electric Vehicle (BEV) production numbers are on the rise and are soon going to be commonplace on our streets. It is now time to start learning about BEVs and preparing for this fundamental shift in automotive technology. This class presents an overview of components, operation and tooling needed to successfully compete in this market. Topics include: • Special tools required • Common components between hybrid and electric vehicle drivetrains • Additional components found only on electrical drivetrains • Battery construction and testing • Gear box power flow • Unique testing procedures

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Light Duty Diesel: Exhaust Aftertreatment Systems

Sessions: 04/02/2024 | 7PM - 9PM EST 04/04/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: LDD-3005-4VC

Instructor: Brian Ward

Since 2007, all light duty diesel vehicles sold in the United States are equipped with an exhaust aftertreatment system of some type. Those technologies can include diesel oxidation catalysts, NOx catalysts, diesel particulate filters, selective catalyst reduction using diesel emissions fluids, or any combination of these subsystems. This class will present the operation and design of these complex systems along with techniques for effective diagnosis. Skills and knowledge from this class cannot only be applied to today’s pickups and vans, but also diesel equipped cars.

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Current Probe Revisited

Sessions: 04/03/2024 | 6PM - | 11PM EST 04/04/2024 | 6PM - | 11PM EST

Location: 521 Butler Farm Road, Hampton, VA, 23666

Duration: 9 hrs

Type: ILT

Class Code: ILT-1210

Instructor: Scott Hicks

Using amperage waveforms to diagnose electrical circuits is certainly not new. Technicians are routinely faced with the need to utilize an inductive amp probe to measure current. Proper diagnosis depends on not only operational knowledge of the amp probe, but a thorough understanding of the circuit being measured. In this course, CTI will revisit tips and techniques we have discussed in many of our diagnostic courses as well as introduce new techniques such as using a micro amp probe to diagnose circuits such as reference voltage and wide band air/fuel sensors.

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Effective Electrical Troubleshooting: Digital Storage Oscilloscope Setup & Operation

Sessions: 04/08/2024 | 7PM - 9PM EST 04/10/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: EET-4200-4VC

Instructor: David Patrick

The Digital Storage Oscilloscope (DSO) is fast becoming a primary tool for the automotive diagnostic technician. The setup and operation of the DSO is presented so that a technician can take advantage of the tool’s many features. Learn to set up the DSO to acquire a correct waveform, store it for future reference, and interpret the waveform for diagnostic purposes. Voltage settings, time base and triggering techniques are covered so that any signal may be displayed and analyzed accurately and efficiently. If you are considering buying or already own a scope, this class will provide information that will allow you to confidently use a DSO to aid in your diagnostic process.

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Transmission Diagnostics for the Engine Technician

Sessions: 04/08/2024 | 7PM - 9PM MST 04/10/2024 | 7PM - 9PM MST 04/15/2024 | 7PM - 9PM MST 04/17/2024 | 7PM - 9PM MST

Location: Virtual

Duration: 8 hrs

Type: ILT

Class Code: DVT-3000-8VC

Instructor: Andrew Gibson

The modern transmission can be very difficult to diagnose properly without an understanding of the wide range of inputs and strategies that make up transmission control. Diagnostic analysis of the transmission must take into consideration the mechanical aspects of the transmission, as well as the electrical, hydraulic and engine control influences. Many transmissions have been unnecessarily replaced when testing routines skip one of these factors and many repeated transmission component failures have occurred when the root cause of mechanical failure was not determined during the initial diagnosis. Some OBD II technicians may say, “That’s why I stay away from transmissions, I have enough to worry about with the engine drivability problems.” Many transmission technicians would also say the very opposite, however, the engine and transmission inputs and software strategies tend to overlap at a much higher level than ever before to control emissions, torque and driving experience. In order to be successful in either case, the blending of emissions control and driving experience forces both the engine drivability technician and the transmission technician to cross the long-time established border line between the two repair fields.

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Advanced PicoScope Functionality

Sessions: 04/09/2024 | 7PM - 9PM MST 04/11/2024 | 7PM - 9PM MST 04/16/2024 | 7PM - 9PM MST 04/18/2024 | 7PM - 9PM MST

Location: Virtual

Duration: 8 hrs

Type: ILT

Class Code: AD-6020-8VC

Instructor: Todd Doty

Many technicians in our industry lean on PicoScope 6 as their oscilloscope software of choice. PicoScope 7 is now the current version of the tool and shares the advanced features of PicoScope 6 software that we have come to depend on. In this class, we will improve your comfort level using PicoScope 7 and show how to manage essential settings. From there, we will expand and explore more advanced functions such as use of masks and creation of math channels. Bring your laptops with PicoScope 7 installed for a hands-on experience using this software interface. Topics include: • Software and viewing options • Interfaces • Measurements, rulers and coupling • Advanced triggers • Math channels • Reference waveforms • Deep measure • Masks and alarms • Persistence mode • Serial decoding • Filters and resolution enhancements • Custom probes • PicoScope diagnostics

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Automotive HVAC Systems: Automatic Temperature Control Diagnostics

Sessions: 04/15/2024 | 7PM - 9PM EST 04/17/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: HVAC-3002-4VC

Instructor: John Gillespie

Advances in Automatic Temperature Control technology requires that diagnostic techniques advance with it. This class will build upon an understanding of ATC operation and apply skills that include service information application, scan tool use, meter and oscilloscope techniques, and network diagnostics. Many of the techniques taught in this class can also be applied to electronic manual climate control systems. Objectives of the course include: • Diagnostic Strategy • Focus behind the firewall • Identify and utilize specific scan tool PIDs • Perform initialization as required by the system • Perform pinpoint tests with a meter or oscilloscope • Analyze networking issues • Verify post-repair operation

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Effective Electrical Troubleshooting: Digital Storage Oscilloscope Application and Testing

Sessions: 04/15/2024 | 7PM - 9PM EST 04/18/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: EET-4201-4VC

Instructor: David Patrick

This course presents practical application of digital storage oscilloscope (DSO) techniques. Appropriate testing methods of major automotive systems including: fuel, ignition, charging/starting and engine mechanical will be presented. Each system will be approached with the following questions: • What am I working on/how does it work? • What questions do I need answers to for effective analysis? • What DSO technique can I use to obtain those answers? • What results should I expect?

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Hybrid & Electric Vehicle Service: An Introduction

Sessions: 04/16/2024 | 7PM - 9PM EST 04/18/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: ATV-6220-4VC

Instructor: Adam Robertson

Technicians may find themselves at a disadvantage when faced with new and ever-changing vehicle technology without the foundational knowledge of hybrid and electric vehicles. Some technicians are uncertain of the safety hazards that may exist during repair. This course explains the most current safety regulations, tools and procedures of servicing hybrid vehicles. Topics include: Identifying hybrid vehicle configurations Understanding electric vehicle charging classifications Proper safety practices and vehicle safety systems Interlock circuit operation Analysis of high-voltage relay operation High-voltage batteries and predicting failures using test equipment or scan data The need for high-voltage battery maintenance and corrective procedures

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Four Wheel Drive (4WD) Technologies

Sessions: 04/22/2024 | 7PM - 9PM MST 04/24/2024 | 7PM - 9PM MST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: DVT-2020-4VC

Instructor: Andrew Gibson

Four wheel drive (4WD) in itself is not a new concept. Original systems use a mechanically controlled transfer case with the associated driveshafts and axles. Today we see complex hardware design, electronic controls and advanced diagnostic techniques. New systems rely on input sensors, computers, electric motors actuators and data busses to operate. It is crucial to understand the function of all components and how they interact to diagnose problems efficiently.Topics in this course include: • Hardware construction and operation • Control systems and sequencing • Diagnostic routines• Component testing • Common failures • 4 hours

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Current Probe Revisited

Sessions: 04/23/2024 | 7PM - 9PM CST 04/25/2024 | 7PM - 9PM CST 04/30/2024 | 7PM - 9PM CST 05/02/2024 | 7PM - 9PM CST

Location: Virtual

Duration: 8 hrs

Type: ILT

Class Code: ILT-1210-8VC

Instructor: Glenn Young

Using amperage waveforms to diagnose electrical circuits is certainly not new. Technicians are routinely faced with the need to utilize an inductive amp probe to measure current. Proper diagnosis depends on not only operational knowledge of the amp probe, but a thorough understanding of the circuit being measured. In this course, CTI will revisit tips and techniques we have discussed in many of our diagnostic courses as well as introduce new techniques such as using a micro amp probe to diagnose circuits such as reference voltage and wide band air/fuel sensors.

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Push Button Start-Stop Technologies: A Systems Analytical Approach

Sessions: 04/29/2024 | 7PM - 9PM MST 05/01/2024 | 7PM - 9PM MST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: EET-5020-4VC

Instructor: Andrew Gibson

Push button start/stop systems are almost standard equipment in today’s vehicles, but they still present a diagnostic challenge when problems arise. The complexity is due in part to the interaction of several subsystems and modules, not to mention data and wireless communication, required to make the starter engage. This course covers the operation of the components involved and how to analyze them most effectively to make a confident repair. Topics include: • Push button start/stop system operation • Explanation of interior and exterior localization • Effective use of scan tool data for analysis • Importance of on-board wireless communications • Fob operation and programming

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Chassis, Steering & Suspension: Steering & Suspension Inspection & Service

Sessions: 04/30/2024 | 7PM - 9PM EST 05/02/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: CHS-1200-4VC

Instructor: John Gillespie

This is the first class in a series focused on chassis and alignment. One of the most important tasks required of any technician is the inspection. When it comes to steering and suspension components, it is vital that an inspection is performed correctly and completely. During this class, we will discuss the design and operation of steering and suspension systems and provide examples and procedures for proper component testing. Common failures and specific problem areas will also be discussed. Specific replacement tips provided in this class will expose many steps that cannot be skipped during the repair. These tips focus on the success of the repair and customer safety, as well as returning the vehicle to proper operating condition. This class provides answers to these questions: • How does the system operate? • How do I test the component properly? • How do I know when a component needs replacement? • When is it required for the component to be replaced before proceeding with the alignment? • Do I need special tools to do the job right?

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Virtual Classroom: Variable Camshaft Timing

Sessions: 04/30/2024 | 7PM - 9PM EST 05/02/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: ENG-4010-4VC

Instructor: Rich Falco

With a conventional camshaft, all the variables that determine valve timing, lift, duration and overlap are cast in stone the moment the lobes are ground. Variable Camshaft Timing (VCT) or otherwise known as Variable Valve Timing (VVT) was then developed in order to achieve better overall versatility in a wider RPM range and various operating conditions by phasing the camshaft. Camshaft phasing systems allow the valve timing to be adapted to the respective operating conditions of the engine. With completion of this class technicians can expect to gain a deeper understanding of: • Camshaft foundations and the benefits of Variable Camshaft Timing (VCT) • Design and function of many modern VCT systems • Operation of various phaser styles • Special tooling requirements Variable Displacement oil pump technology • Testing of sensors, actuators and mechanical components of the VCT system • Scan tool data analysis and waveform diagnostics

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Current Probe Revisited

Sessions: 05/07/2024 | 7PM - 9PM EST 05/09/2024 | 7PM - 9PM EST 05/14/2024 | 7PM - 9PM EST 05/16/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 8 hrs

Type: ILT

Class Code: ILT-1210-8VC

Instructor: David Patrick

Using amperage waveforms to diagnose electrical circuits is certainly not new. Technicians are routinely faced with the need to utilize an inductive amp probe to measure current. Proper diagnosis depends on not only operational knowledge of the amp probe, but a thorough understanding of the circuit being measured. In this course, CTI will revisit tips and techniques we have discussed in many of our diagnostic courses as well as introduce new techniques such as using a micro amp probe to diagnose circuits such as reference voltage and wide band air/fuel sensors.

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Introduction to PicoScope 7 Operation

Sessions: 05/14/2024 | 6PM - | 10PM EST 05/15/2024 | 6PM - | 10PM EST

Location: 1500 Route 57, Washington, NJ, 07882

Duration: 8 hrs

Type: ILT

Class Code: AD-6018-8

Instructor: Scott Hicks

This class is designed as an introduction to operating PicoScope 7 software. Beyond featuring the operation and manipulation of the software, it also introduces many available testing probes/techniques that can significantly increase diagnostic efficiency. We will be introducing these techniques with the application of real case studies. Even seasoned Pico 6 users will benefit from this course. Topics include: • Differences between the most common automotive PicoScope interfaces • Buttonology of the Pico 7 software • Features of the PicoScope 7 software • Case studies to show software functionality and testing techniques • Testing probes available for PicoScope from Pico and 3rd party • Introduction to the PicoScope Diagnostic software suite

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Current Probe Revisited

Sessions: 06/12/2024 | 8AM - 5PM EST

Location: 6521 Orr Rd, Charlotte, NC, 28213

Duration: 9 hrs

Type: ILT

Class Code: ILT-1210

Instructor: David Patrick

Using amperage waveforms to diagnose electrical circuits is certainly not new. Technicians are routinely faced with the need to utilize an inductive amp probe to measure current. Proper diagnosis depends on not only operational knowledge of the amp probe, but a thorough understanding of the circuit being measured. In this course, CTI will revisit tips and techniques we have discussed in many of our diagnostic courses as well as introduce new techniques such as using a micro amp probe to diagnose circuits such as reference voltage and wide band air/fuel sensors.

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Variable Camshaft Timing

Sessions: 06/12/2024 | 6PM - | 10PM EST

Location: 521 Butler Farm Road, Hampton, VA, 23666

Duration: 4 hrs

Type: ILT

Class Code: ENG-4010-4

Instructor: Scott Hicks

With a conventional camshaft, all the variables that determine valve timing, lift, duration and overlap are cast in stone the moment the lobes are ground. Variable Camshaft Timing (VCT) or otherwise known as Variable Valve Timing (VVT) was then developed in order to achieve better overall versatility in a wider RPM range and various operating conditions by phasing the camshaft. Camshaft phasing systems allow the valve timing to be adapted to the respective operating conditions of the engine. With completion of this class technicians can expect to gain a deeper understanding of: - Camshaft foundations and the benefits of Variable Camshaft Timing (VCT) - Design and function of many modern VCT systems - Operation of various phaser styles - Special tooling requirements Variable Displacement oil pump technology - Testing of sensors, actuators and mechanical components of the VCT system - Scan tool data analysis and waveform diagnostics

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Gasoline Direct Injection: Analytic Test Drive

Sessions: 06/13/2024 | 6PM - | 10PM EST

Location: 521 Butler Farm Road, Hampton, VA, 23666

Duration: 4 hrs

Type: ILT

Class Code: GDI-4203-4

Instructor: Scott Hicks

A test drive is not intended to isolate faults which may be causing a symptom or concern. The purpose of an analytic test drive is simply to gather information. Then once the information you have gathered has been analyzed, you can determine the proper test or tests to perform in order to narrow down the problem to a vehicle system or subsystem and eventually diagnose the root cause of a problem accurately. This class will examine several examples of captured scan data from GDI vehicles. This data will quickly assess the condition of the engine management system, verify correct operation, or find clues that will direct intrusive pinpoint tests efficiently. Whether the problem is DTC driven or symptom driven, a repeatable test drive cycle will determine if the root cause is air (VE) related, fuel related, or adaptive related.

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Hybrid & Electric Vehicle Service: An Introduction

Sessions: 07/30/2024 | 7PM - 9PM EST 08/01/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 4 hrs

Type: ILT

Class Code: ATV-6220-4VC

Instructor: David Patrick

Technicians may find themselves at a disadvantage when faced with new and ever-changing vehicle technology without the foundational knowledge of hybrid and electric vehicles. Some technicians are uncertain of the safety hazards that may exist during repair. This course explains the most current safety regulations, tools and procedures of servicing hybrid vehicles. Topics include: Identifying hybrid vehicle configurations Understanding electric vehicle charging classifications Proper safety practices and vehicle safety systems Interlock circuit operation Analysis of high-voltage relay operation High-voltage batteries and predicting failures using test equipment or scan data The need for high-voltage battery maintenance and corrective procedures

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Hybrid & Electric Vehicle (EV): Inspection & Maintenance

Sessions: 08/13/2024 | 7PM - 9PM EST 08/15/2024 | 7PM - 9PM EST 08/20/2024 | 7PM - 9PM EST 08/22/2024 | 7PM - 9PM EST

Location: Virtual

Duration: 8 hrs

Type: ILT

Class Code: ATV-6224-8VC

Instructor: David Patrick

The Hybrid and EV vehicle segment is the fastest growing market in North America. While there are many safety issues that need to be addressed when servicing hybrids and EVs, the reality is there are only a few services that require factory tools or access to high voltage components. Hybrid vehicles have internal combustion engines that need oil changes, ignition service and cooling services. They all have brake and suspension systems, along with battery and HV cooling systems, tires and drivetrain fluid services. This course covers the unique issues you will find on the most popular HEV/BEV vehicles. Topics include: • Service safety • Driver controls and instrumentation • Engine and transmission maintenance • Brake, steering and suspension services • HVAC services • Unique OE specific procedures

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Diagnostic Application of DIN Schematics

Sessions: 08/14/2024 | 6PM - | 10PM EST

Location: 521 Butler Farm Road, Hampton, VA, 23666

Duration: 4 hrs

Type: ILT

Class Code: EET-3504-4

Instructor: Scott Hicks

European DIN wiring schematics, commonly used by Volkswagen and Audi, are very different than most schematics used on domestic vehicles. They can be a challenge for many technicians but understanding DIN unlocks powerful information hidden in that format. This class will give technicians a better understanding of the DIN format and allow them to practice their use in class for diagnostic purposes. Topics include: • Understanding symbols • Understanding DIN numbering standards • Understanding tracks • Utilizing the legend • General DIN navigation rules • Application of DIN wiring for diagnosis • In-class DIN wiring exercises applied to common problems using provided wiring PDFs

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Effective Electrical Troubleshooting: Diagnostic Application of Wiring Schematics

Sessions: 08/15/2024 | 6PM - | 10PM EST

Location: 521 Butler Farm Road, Hampton, VA, 23666

Duration: 4 hrs

Type: ILT

Class Code: EET-3502-4

Instructor: Scott Hicks

This course guides technicians through the effective use of wiring schematics as a diagnostic tool. Learn to combine schematics, circuit operation information, and power flow techniques along with applied circuit principles to diagnose problems quickly and accurately. Find electrical faults fast by recognizing the characteristics of shorts, opens, and high resistance circuit problems. Learn the most effective tools and techniques to use for a given fault. During this interactive course, students will use selected schematics to diagnose assigned circuit problems and conditions.

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Hybrid & Electric Vehicle (EV): Inspection & Maintenance

Sessions: 09/18/2024 | 8AM - 4PM EST

Location: 6521 Orr Rd, Charlotte, NC, 28213

Duration: 8 hrs

Type: ILT

Class Code: ATV-6224-8

Instructor: David Patrick

The Hybrid and EV vehicle segment is the fastest growing market in North America. While there are many safety issues that need to be addressed when servicing hybrids and EVs, the reality is there are only a few services that require factory tools or access to high voltage components. Hybrid vehicles have internal combustion engines that need oil changes, ignition service and cooling services. They all have brake and suspension systems, along with battery and HV cooling systems, tires and drivetrain fluid services. This course covers the unique issues you will find on the most popular HEV/BEV vehicles. Topics include: • Service safety • Driver controls and instrumentation • Engine and transmission maintenance • Brake, steering and suspension services • HVAC services • Unique OE specific procedures

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Conquering Network Diagnostics

Sessions: 10/16/2024 | 8AM - | 12PM EST

Location: 6521 Orr Rd, Charlotte, NC, 28213

Duration: 4 hrs

Type: ILT

Class Code: EET-6000-4

Instructor: David Patrick

This class covers modern vehicle network operation and how to efficiently diagnose them using common tooling. The overwhelming majority of network related issues do not require decoding of individual packets of data. It is important to understand how a network exchanges information, but a deep dive into the bits. bytes, nibbles and ticks of each network is not needed to repair the vehicle. Knowledge of the network type, the expected voltage levels, and the layout of the network wiring to the modules can provide us with enough information to gain diagnostic direction. At that point, we can use our available tooling to determine the root cause of the problem. Topics Include: • Understanding common automotive networks and where to get help if we don’t understand them • Discuss OE and aftermarket scan tool communication benefits and challenges • Learn how to develop a logical diagnostic approach using service information and our own tooling • Understand diagnosis through communication related case studies

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Conquering Network Diagnostics

Sessions: 10/16/2024 | 1PM - 5PM EST

Location: 6521 Orr Rd, Charlotte, NC, 28213

Duration: 4 hrs

Type: ILT

Class Code: EET-6000-4

Instructor: David Patrick

This class covers modern vehicle network operation and how to efficiently diagnose them using common tooling. The overwhelming majority of network related issues do not require decoding of individual packets of data. It is important to understand how a network exchanges information, but a deep dive into the bits. bytes, nibbles and ticks of each network is not needed to repair the vehicle. Knowledge of the network type, the expected voltage levels, and the layout of the network wiring to the modules can provide us with enough information to gain diagnostic direction. At that point, we can use our available tooling to determine the root cause of the problem. Topics Include: • Understanding common automotive networks and where to get help if we don’t understand them • Discuss OE and aftermarket scan tool communication benefits and challenges • Learn how to develop a logical diagnostic approach using service information and our own tooling • Understand diagnosis through communication related case studies

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Conquering Network Diagnostics

Sessions: 10/16/2024 | 6PM - | 10PM EST 10/17/2024 | 6PM - | 10PM EST

Location: 521 Butler Farm Road, Hampton, VA, 23666

Duration: 4 hrs

Type: ILT

Class Code: EET-6000-4

Instructor: Scott Hicks

This class covers modern vehicle network operation and how to efficiently diagnose them using common tooling. The overwhelming majority of network related issues do not require decoding of individual packets of data. It is important to understand how a network exchanges information, but a deep dive into the bits. bytes, nibbles and ticks of each network is not needed to repair the vehicle. Knowledge of the network type, the expected voltage levels, and the layout of the network wiring to the modules can provide us with enough information to gain diagnostic direction. At that point, we can use our available tooling to determine the root cause of the problem. Topics Include: • Understanding common automotive networks and where to get help if we don’t understand them • Discuss OE and aftermarket scan tool communication benefits and challenges • Learn how to develop a logical diagnostic approach using service information and our own tooling • Understand diagnosis through communication related case studies

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Misfire Detection & Diagnosis

Sessions: 12/04/2024 | 6PM - | 10PM EST 12/05/2024 | 6PM - | 10PM EST

Location: 521 Butler Farm Road, Hampton, VA, 23666

Duration: 8 hrs

Type: ILT

Class Code: AD-6030-8

Instructor: Scott Hicks

This eight hour course trains technicians to develop a diagnostic process and apply available tools to solve engine misfire issues. Understanding how the monitors work and identifying the presence and location of the misfire is key to the diagnosis. Both foundation and advanced testing techniques will also be covered. Topics include: • Create a repeatable diagnostic process • Understand misfire detection and monitor operation • Familiarize technicians how to best utilize mechanical test tools for misfire diagnosis • Learn how to decode and utilize scan tool data • Find out how to utilize oscilloscope test data for misfires • Discover how fuel system tests relate to misfire issues

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