Four wheel drive (4WD) in itself is not a new concept. Original systems use a mechanically controlled transfer case with the associated driveshafts and axles. Today we see complex hardware design, electronic controls and advanced diagnostic techniques. New systems rely on input sensors, computers, electric motors actuators and data busses to operate. It is crucial to understand the function of all components and how they interact to diagnose problems efficiently.Topics in this course include: • Hardware construction and operation • Control systems and sequencing • Diagnostic routines• Component testing • Common failures • 4 hours

Using amperage waveforms to diagnose electrical circuits is certainly not new. Technicians are routinely faced with the need to utilize an inductive amp probe to measure current. Proper diagnosis depends on not only operational knowledge of the amp probe, but a thorough understanding of the circuit being measured. In this course, CTI will revisit tips and techniques we have discussed in many of our diagnostic courses as well as introduce new techniques such as using a micro amp probe to diagnose circuits such as reference voltage and wide band air/fuel sensors.

Push button start/stop systems are almost standard equipment in today’s vehicles, but they still present a diagnostic challenge when problems arise. The complexity is due in part to the interaction of several subsystems and modules, not to mention data and wireless communication, required to make the starter engage. This course covers the operation of the components involved and how to analyze them most effectively to make a confident repair. Topics include: • Push button start/stop system operation • Explanation of interior and exterior localization • Effective use of scan tool data for analysis • Importance of on-board wireless communications • Fob operation and programming

Understanding electricity and electrical circuits is becoming the ultimate quest for the future automotive technician. A good electrical foundation is not only a bonus, as in the past, but a necessity in the future. Nothing will solidify the demand for a technician’s skills in the future job market like electrical savvy. Understanding what methods work, what tools are available and what test to perform will make every technician more valuable and profitable for many years to come. Electricity, for the most part, is unseen. We will explore the tools that enable us to visualize what is happening on a circuit. With the right tool, a technician can predict the outcome of a circuit and compare the measurements obtained during testing to the expected values. As simple as that sounds, it gets complicated when how the tool is testing the circuit is not properly understood. In this class, we will explore both normal and faulted circuits and demonstrate proper electrical tool application.

This is the first class in a series focused on chassis and alignment. One of the most important tasks required of any technician is the inspection. When it comes to steering and suspension components, it is vital that an inspection is performed correctly and completely. During this class, we will discuss the design and operation of steering and suspension systems and provide examples and procedures for proper component testing. Common failures and specific problem areas will also be discussed. Specific replacement tips provided in this class will expose many steps that cannot be skipped during the repair. These tips focus on the success of the repair and customer safety, as well as returning the vehicle to proper operating condition. This class provides answers to these questions: • How does the system operate? • How do I test the component properly? • How do I know when a component needs replacement? • When is it required for the component to be replaced before proceeding with the alignment? • Do I need special tools to do the job right?

With a conventional camshaft, all the variables that determine valve timing, lift, duration and overlap are cast in stone the moment the lobes are ground. Variable Camshaft Timing (VCT) or otherwise known as Variable Valve Timing (VVT) was then developed in order to achieve better overall versatility in a wider RPM range and various operating conditions by phasing the camshaft. Camshaft phasing systems allow the valve timing to be adapted to the respective operating conditions of the engine. With completion of this class technicians can expect to gain a deeper understanding of: • Camshaft foundations and the benefits of Variable Camshaft Timing (VCT) • Design and function of many modern VCT systems • Operation of various phaser styles • Special tooling requirements Variable Displacement oil pump technology • Testing of sensors, actuators and mechanical components of the VCT system • Scan tool data analysis and waveform diagnostics

This class provides a solid foundation of essential HVAC diagnostic procedures, based upon diagnostic best practices, in order to assure correct and complete diagnostic conclusions of common HVAC failures. Topics will include temperature and pressure testing, the diagnosis of compressor clutch controls, PWM fan diagnostics, and variable displacement compressor controls. Special emphasis will include how to evaluate overall performance and efficient choice of diagnostic methods. The effects of internal heat exchangers and how they change expected test results compared to a “traditional” system will also be featured.

Technicians with a good understanding of labscopes and engine mechanical operation can learn to leverage the power of pressure transducers in their diagnostic routine by attending this course. Pressure waveform readings from the intake manifold, combustion chamber, and the exhaust stream can provide a wealth of information that can make difficult problems easy to find. We will cover absolute and delta transducers and explain the characteristics and benefits of each. The diagnostic approach will be demonstrated using real world-examples and actual case studies. Students will complete the course with the confidence to invest in the tooling needed to perform pressure testing and analysis to improve their accuracy and efficiency.

Using amperage waveforms to diagnose electrical circuits is certainly not new. Technicians are routinely faced with the need to utilize an inductive amp probe to measure current. Proper diagnosis depends on not only operational knowledge of the amp probe, but a thorough understanding of the circuit being measured. In this course, CTI will revisit tips and techniques we have discussed in many of our diagnostic courses as well as introduce new techniques such as using a micro amp probe to diagnose circuits such as reference voltage and wide band air/fuel sensors.

Are you replacing the alternator unnecessarily? When faced with an illuminated BAT, GEN or ALT light that’s on what do we do on a late model vehicle equipped with a computer controlled charging system? The connected development of next-generation electrical and electronic architectures (EEA’s) has led to a whole new level of balance between modern batteries and the charging systems that support the vehicles electrical needs. The modern charging system is designed to maximize the effectiveness of the generator, manage loads, improve battery state of health and life, send diagnostic messages to alert the driver, and minimize the systems impact on fuel economy. This course will cover: • Electrical power management designs • Regulated voltage control for ignition off and on demand • Battery state of charge, health and function • Alternator pulley diagnosis overrunning alternator pulley (OAP) and decoupler (OAD) • Charge indicator message interpretation • Modes of charging system operation

Worldwide, the focus of automotive laws and regulations is on reducing emissions. One way to achieve this goal is increase the number of zero emission vehicles on the road. California has a zero-emissions mandate and China has also adopted a version of California’s plan in its new energy mandate. Battery Electric Vehicle (BEV) production numbers are on the rise and are soon going to be commonplace on our streets. It is now time to start learning about BEVs and preparing for this fundamental shift in automotive technology. This class presents an overview of components, operation and tooling needed to successfully compete in this market. Topics include: • Special tools required • Common components between hybrid and electric vehicle drivetrains • Additional components found only on electrical drivetrains • Battery construction and testing • Gear box power flow • Unique testing procedures

This HVAC Update class is designed to familiarize the shop and technicians with the current state of A/C service. While it is not designed as a complete A/C refresher course it touches on many foundations from previous courses and adds current information regarding new technologies, diagnostic techniques and the critical nature of HVAC systems today. Who should attend? Both technicians and customer service personnel. Topics include: • Current equipment standards and how to verify capabilities. • The future with R-1234yf and how it will impact the service bays and customer satisfaction. • Real information on safety with new refrigerants. • Changes in leak detection and how to verify equipment operation. • A thorough review of the new service process and machines including video demonstrations. • A review of testing practices with added tools and techniques to save time and increase accuracy.

Variable Displacement Cylinder Management has become a part of many modern engine designs. Each manufacture employs cylinder displacement management using different methods, but all have the same end goal, better fuel economy and emissions. In this class the operation and troubleshooting of variable displacement cylinder management will be covered. In addition, examples of testing and diagnostics will be presented. Systems covered include: • GM Variable Valve Lift and Displacement On Demand • BMW Valvetronics • FCA Multi air • FCA Hemi MDS • Honda Vtech

This class is designed as an introduction to operating PicoScope 7 software. Beyond featuring the operation and manipulation of the software, it also introduces many available testing probes/techniques that can significantly increase diagnostic efficiency. We will be introducing these techniques with the application of real case studies. Even seasoned Pico 6 users will benefit from this course. Topics include: • Differences between the most common automotive PicoScope interfaces • Buttonology of the Pico 7 software • Features of the PicoScope 7 software • Case studies to show software functionality and testing techniques • Testing probes available for PicoScope from Pico and 3rd party • Introduction to the PicoScope Diagnostic software suite

Finding the source of fluid leaks is a task every technician faces on a weekly (if not daily) basis. Engineers fighting for every inch of room in the modern vehicle have added some difficulty to this task. “It’s just a leak, right?” But, where is it originating and is there anything else I need to check before the repair? Lighter and smaller components, along with higher mechanical stresses, make correct sealing techniques more critical than ever. Sealing today’s engines require utilization of the latest tools and technology. Learn the techniques that will help you make accurate diagnosis and prevent costly comebacks.

Technicians may find themselves at a disadvantage when faced with new and ever-changing vehicle technology without the foundational knowledge of hybrid and electric vehicles. Some technicians are uncertain of the safety hazards that may exist during repair. This course explains the most current safety regulations, tools and procedures of servicing hybrid vehicles. Topics include: Identifying hybrid vehicle configurations Understanding electric vehicle charging classifications Proper safety practices and vehicle safety systems Interlock circuit operation Analysis of high-voltage relay operation High-voltage batteries and predicting failures using test equipment or scan data The need for high-voltage battery maintenance and corrective procedures

The primary goal of each wheel alignment service is to give our customers a safe and reliable vehicle that performs as designed every time. In this class a review of the alignment angles will be covered. This review is focused on what’s important about angles and why we need to check them during every alignment. We will introduce a concept that will help balance the angles in the right relationship, ensuring performance that meets OE standards. The best practice alignment centers around the customer’s expectations. The customer expects their vehicle to receive a complete alignment, and to be made aware of any underlying concerns that may need to be addressed to return their vehicle to proper alignment. The process that is covered in this class is very thorough and insures that the customer receives the technician’s best efforts. As a technician, this practice will be appreciated as it is designed to avoid as many comebacks as possible. It begins with the pre-alignment preliminary inspection of the components, the vehicles driving tendencies and alignment angles. When these angles are not within the preferred specification, an adjustment or solution will be necessary. “Getting it in the green” or “setting the toe and letting it go” are not good enough, as we will discuss in this class.

Evaluating engine mechanical condition in today’s vehicles requires much more than a compression gauge. Learn how to test more than just the engine’s ability to seal. The ability to move more air, control camshaft position, disable and enable cylinders, and provide equal cylinder contribution is an essential part of every modern engine design. This class will present efficient and accurate ways to analyze modern engine condition. Learn how to save time by using oscilloscope, scan data, pressure transducers, and specialized software to determine the mechanical health of an engine quickly and easily.

Technicians may find themselves at a disadvantage when faced with new and ever-changing vehicle technology without the foundational knowledge of hybrid and electric vehicles. Some technicians are uncertain of the safety hazards that may exist during repair. This course explains the most current safety regulations, tools and procedures of servicing hybrid vehicles. Topics include: Identifying hybrid vehicle configurations Understanding electric vehicle charging classifications Proper safety practices and vehicle safety systems Interlock circuit operation Analysis of high-voltage relay operation High-voltage batteries and predicting failures using test equipment or scan data The need for high-voltage battery maintenance and corrective procedures

Worldwide, the focus of automotive laws and regulations is on reducing emissions. One way to achieve this goal is increase the number of zero emission vehicles on the road. California has a zero-emissions mandate and China has also adopted a version of California’s plan in its new energy mandate. Battery Electric Vehicle (BEV) production numbers are on the rise and are soon going to be commonplace on our streets. It is now time to start learning about BEVs and preparing for this fundamental shift in automotive technology. This class presents an overview of components, operation and tooling needed to successfully compete in this market. Topics include: • Special tools required • Common components between hybrid and electric vehicle drivetrains • Additional components found only on electrical drivetrains • Battery construction and testing • Gear box power flow • Unique testing procedures

This eight hour course trains technicians to develop a diagnostic process and apply available tools to solve engine misfire issues. Understanding how the monitors work and identifying the presence and location of the misfire is key to the diagnosis. Both foundation and advanced testing techniques will also be covered. Topics include: • Create a repeatable diagnostic process • Understand misfire detection and monitor operation • Familiarize technicians how to best utilize mechanical test tools for misfire diagnosis • Learn how to decode and utilize scan tool data • Find out how to utilize oscilloscope test data for misfires • Discover how fuel system tests relate to misfire issues

Today’s SUVs, sedans and sports coupes are embracing all-wheel drive to improve vehicle handling and, in some cases, make better use of high torque/high horsepower powerplants. Don’t confuse all-wheel drive with four wheel drive. Although some components are shared between the technologies, all-wheel drive utilizes advanced software and controls to precisely control torque vectoring and aid in the stability of the vehicle. Repairing these vehicles requires not only an understanding of the hardware, but also electronics and control strategies. Topics in the course include: Differences between AWD design vs. 4WD The role of software’s role in AWD operation Common AWD components and how they operate Proper diagnostic testing procedures Analysis of vibration issues

Advanced driver assist systems (ADAS) faults come in a variety of forms. Component failure, networking problems and calibration failures are at the top of the list. This class will explore ADAS best practices and the analytic process used to solve these problems efficiently. Learn how these systems can be effectively serviced and repaired using an understanding of the technology, strong foundational skillsets and current service information. Topics include: • Current tooling to set calibration targets correctly • Utilization of current service information • Common environmental causes of calibration failures • The analytic process • Examples of common failures and corrections

Advances in Automatic Temperature Control technology requires that diagnostic techniques advance with it. This class will build upon an understanding of ATC operation and apply skills that include service information application, scan tool use, meter and oscilloscope techniques, and network diagnostics. Many of the techniques taught in this class can also be applied to electronic manual climate control systems. Objectives of the course include: • Diagnostic Strategy • Focus behind the firewall • Identify and utilize specific scan tool PIDs • Perform initialization as required by the system • Perform pinpoint tests with a meter or oscilloscope • Analyze networking issues • Verify post-repair operation

Thermal imaging is fast becoming a rapid, non-intrusive way to gather analytic data quickly. Thermal cameras are becoming widely available but correct operation that gives accurate results involves much more than point and shoot. Learn the benefits and the pitfalls of this technique. Topics include: • Advantages of using Thermal Imaging for diagnosis • Understand the differences in Thermal Cameras • Know the limitations of Thermal Cameras • Explore documented uses of Thermal Imaging for diagnosis on real use cases

Technicians may find themselves at a disadvantage when faced with new and ever-changing vehicle technology without the foundational knowledge of hybrid and electric vehicles. Some technicians are uncertain of the safety hazards that may exist during repair. This course explains the most current safety regulations, tools and procedures of servicing hybrid vehicles. Topics include: Identifying hybrid vehicle configurations Understanding electric vehicle charging classifications Proper safety practices and vehicle safety systems Interlock circuit operation Analysis of high-voltage relay operation High-voltage batteries and predicting failures using test equipment or scan data The need for high-voltage battery maintenance and corrective procedures

Three-phase motors are widely used in industry and have become the workhorse of many mechanical and electromechanical systems because of their relative simplicity, proven reliability, and long service life. This course covers the operation of hybrid electric vehicles (HEV) and electric vehicles (EV) traction motors and generators. Technicians will learn principles of operation that can be applied to many OE design applications including permanent magnet and induction motors. Objectives of the class are: ● Understand construction and operation of 3-phase motors ● Identify differences between permanent magnet and induction motors. ● Describe the operation of motor position sensors. ● Explain inverter operation during generation and motor modes. ● Identify several common failures. ● Perform motor testing using specialized tools. ● Analyze common motor failures.

Today’s SUVs, sedans and sports coupes are embracing all-wheel drive to improve vehicle handling and, in some cases, make better use of high torque/high horsepower powerplants. Don’t confuse all-wheel drive with four wheel drive. Although some components are shared between the technologies, all-wheel drive utilizes advanced software and controls to precisely control torque vectoring and aid in the stability of the vehicle. Repairing these vehicles requires not only an understanding of the hardware, but also electronics and control strategies. Topics in the course include: Differences between AWD design vs. 4WD The role of software’s role in AWD operation Common AWD components and how they operate Proper diagnostic testing procedures Analysis of vibration issues

Using amperage waveforms to diagnose electrical circuits is certainly not new. Technicians are routinely faced with the need to utilize an inductive amp probe to measure current. Proper diagnosis depends on not only operational knowledge of the amp probe, but a thorough understanding of the circuit being measured. In this course, CTI will revisit tips and techniques we have discussed in many of our diagnostic courses as well as introduce new techniques such as using a micro amp probe to diagnose circuits such as reference voltage and wide band air/fuel sensors.

With a conventional camshaft, all the variables that determine valve timing, lift, duration and overlap are cast in stone the moment the lobes are ground. Variable Camshaft Timing (VCT) or otherwise known as Variable Valve Timing (VVT) was then developed in order to achieve better overall versatility in a wider RPM range and various operating conditions by phasing the camshaft. Camshaft phasing systems allow the valve timing to be adapted to the respective operating conditions of the engine. With completion of this class technicians can expect to gain a deeper understanding of: - Camshaft foundations and the benefits of Variable Camshaft Timing (VCT) - Design and function of many modern VCT systems - Operation of various phaser styles - Special tooling requirements Variable Displacement oil pump technology - Testing of sensors, actuators and mechanical components of the VCT system - Scan tool data analysis and waveform diagnostics

A test drive is not intended to isolate faults which may be causing a symptom or concern. The purpose of an analytic test drive is simply to gather information. Then once the information you have gathered has been analyzed, you can determine the proper test or tests to perform in order to narrow down the problem to a vehicle system or subsystem and eventually diagnose the root cause of a problem accurately. This class will examine several examples of captured scan data from GDI vehicles. This data will quickly assess the condition of the engine management system, verify correct operation, or find clues that will direct intrusive pinpoint tests efficiently. Whether the problem is DTC driven or symptom driven, a repeatable test drive cycle will determine if the root cause is air (VE) related, fuel related, or adaptive related.

With a conventional camshaft, all the variables that determine valve timing, lift, duration and overlap are cast in stone the moment the lobes are ground. Variable Camshaft Timing (VCT) or otherwise known as Variable Valve Timing (VVT) was then developed in order to achieve better overall versatility in a wider RPM range and various operating conditions by phasing the camshaft. Camshaft phasing systems allow the valve timing to be adapted to the respective operating conditions of the engine. With completion of this class technicians can expect to gain a deeper understanding of: • Camshaft foundations and the benefits of Variable Camshaft Timing (VCT) • Design and function of many modern VCT systems • Operation of various phaser styles • Special tooling requirements Variable Displacement oil pump technology • Testing of sensors, actuators and mechanical components of the VCT system • Scan tool data analysis and waveform diagnostics

Many technicians in our industry lean on PicoScope 6 as their oscilloscope software of choice. PicoScope 7 is now the current version of the tool and shares the advanced features of PicoScope 6 software that we have come to depend on. In this class, we will improve your comfort level using PicoScope 7 and show how to manage essential settings. From there, we will expand and explore more advanced functions such as use of masks and creation of math channels. Bring your laptops with PicoScope 7 installed for a hands-on experience using this software interface. Topics include: • Software and viewing options • Interfaces • Measurements, rulers and coupling • Advanced triggers • Math channels • Reference waveforms • Deep measure • Masks and alarms • Persistence mode • Serial decoding • Filters and resolution enhancements • Custom probes • PicoScope diagnostics

The automotive cooling system has gone through many design changes throughout the years. Metallurgy in the engine, radiators, water pumps and thermostats have all advanced. Many systems use multiple water pumps, multiple thermostats and some thermostats are electronically controlled. Electric water pumps are controlled by the powertrain control module to vary the flow. Many more coolant types exist today than ever before making coolant identification and coolant testing difficult. Coolant heaters have been added to some hybrid and electric vehicles to warm the high voltage battery up in cold conditions and coolant chillers have been added to cool the battery down in hot conditions. Cooling system bleeding techniques vary between manufacturers and models. It’s time to bring cooling system training in your shop. Topics in this course include: Coolant chemistry Coolant inspection and testing Coolant system service Water pump variants and flow control Heat exchanger operation Multi loop systems Cooling fan control

Variable Displacement Cylinder Management has become a part of many modern engine designs. Each manufacture employs cylinder displacement management using different methods, but all have the same end goal, better fuel economy and emissions. In this class the operation and troubleshooting of variable displacement cylinder management will be covered. In addition, examples of testing and diagnostics will be presented. Systems covered include: • GM Variable Valve Lift and Displacement On Demand • BMW Valvetronics • FCA Multi air • FCA Hemi MDS • Honda Vtech

This course focuses on the operation, diagnosis and repair of hybrid battery pack systems in conventional hybrids; in other words, non-plug-in hybrids. Over the next few years, the average shop is likely to see the older and more common hybrids: Gen I and II Toyota Prius, to a lesser extent, Honda Civic and Insight hybrids, and Ford Escape and Fusion hybrids, particularly for issues related to hybrid battery packs. Emphasis will be placed on component operation and tests, scan tool diagnostics and replacement procedures.

Four wheel drive (4WD) in itself is not a new concept. Original systems use a mechanically controlled transfer case with the associated driveshafts and axles. Today we see complex hardware design, electronic controls and advanced diagnostic techniques. New systems rely on input sensors, computers, electric motors actuators and data busses to operate. It is crucial to understand the function of all components and how they interact to diagnose problems efficiently.Topics in this course include: • Hardware construction and operation • Control systems and sequencing • Diagnostic routines• Component testing • Common failures • 4 hours

Technicians may find themselves at a disadvantage when faced with new and ever-changing vehicle technology without the foundational knowledge of hybrid and electric vehicles. Some technicians are uncertain of the safety hazards that may exist during repair. This course explains the most current safety regulations, tools and procedures of servicing hybrid vehicles. Topics include: Identifying hybrid vehicle configurations Understanding electric vehicle charging classifications Proper safety practices and vehicle safety systems Interlock circuit operation Analysis of high-voltage relay operation High-voltage batteries and predicting failures using test equipment or scan data The need for high-voltage battery maintenance and corrective procedures

The Hybrid and EV vehicle segment is the fastest growing market in North America. While there are many safety issues that need to be addressed when servicing hybrids and EVs, the reality is there are only a few services that require factory tools or access to high voltage components. Hybrid vehicles have internal combustion engines that need oil changes, ignition service and cooling services. They all have brake and suspension systems, along with battery and HV cooling systems, tires and drivetrain fluid services. This course covers the unique issues you will find on the most popular HEV/BEV vehicles. Topics include: • Service safety • Driver controls and instrumentation • Engine and transmission maintenance • Brake, steering and suspension services • HVAC services • Unique OE specific procedures

European DIN wiring schematics, commonly used by Volkswagen and Audi, are very different than most schematics used on domestic vehicles. They can be a challenge for many technicians but understanding DIN unlocks powerful information hidden in that format. This class will give technicians a better understanding of the DIN format and allow them to practice their use in class for diagnostic purposes. Topics include: • Understanding symbols • Understanding DIN numbering standards • Understanding tracks • Utilizing the legend • General DIN navigation rules • Application of DIN wiring for diagnosis • In-class DIN wiring exercises applied to common problems using provided wiring PDFs

This course guides technicians through the effective use of wiring schematics as a diagnostic tool. Learn to combine schematics, circuit operation information, and power flow techniques along with applied circuit principles to diagnose problems quickly and accurately. Find electrical faults fast by recognizing the characteristics of shorts, opens, and high resistance circuit problems. Learn the most effective tools and techniques to use for a given fault. During this interactive course, students will use selected schematics to diagnose assigned circuit problems and conditions.

The Hybrid and EV vehicle segment is the fastest growing market in North America. While there are many safety issues that need to be addressed when servicing hybrids and EVs, the reality is there are only a few services that require factory tools or access to high voltage components. Hybrid vehicles have internal combustion engines that need oil changes, ignition service and cooling services. They all have brake and suspension systems, along with battery and HV cooling systems, tires and drivetrain fluid services. This course covers the unique issues you will find on the most popular HEV/BEV vehicles. Topics include: • Service safety • Driver controls and instrumentation • Engine and transmission maintenance • Brake, steering and suspension services • HVAC services • Unique OE specific procedures

This class covers modern vehicle network operation and how to efficiently diagnose them using common tooling. The overwhelming majority of network related issues do not require decoding of individual packets of data. It is important to understand how a network exchanges information, but a deep dive into the bits. bytes, nibbles and ticks of each network is not needed to repair the vehicle. Knowledge of the network type, the expected voltage levels, and the layout of the network wiring to the modules can provide us with enough information to gain diagnostic direction. At that point, we can use our available tooling to determine the root cause of the problem. Topics Include: • Understanding common automotive networks and where to get help if we don’t understand them • Discuss OE and aftermarket scan tool communication benefits and challenges • Learn how to develop a logical diagnostic approach using service information and our own tooling • Understand diagnosis through communication related case studies

This class covers modern vehicle network operation and how to efficiently diagnose them using common tooling. The overwhelming majority of network related issues do not require decoding of individual packets of data. It is important to understand how a network exchanges information, but a deep dive into the bits. bytes, nibbles and ticks of each network is not needed to repair the vehicle. Knowledge of the network type, the expected voltage levels, and the layout of the network wiring to the modules can provide us with enough information to gain diagnostic direction. At that point, we can use our available tooling to determine the root cause of the problem. Topics Include: • Understanding common automotive networks and where to get help if we don’t understand them • Discuss OE and aftermarket scan tool communication benefits and challenges • Learn how to develop a logical diagnostic approach using service information and our own tooling • Understand diagnosis through communication related case studies

This class covers modern vehicle network operation and how to efficiently diagnose them using common tooling. The overwhelming majority of network related issues do not require decoding of individual packets of data. It is important to understand how a network exchanges information, but a deep dive into the bits. bytes, nibbles and ticks of each network is not needed to repair the vehicle. Knowledge of the network type, the expected voltage levels, and the layout of the network wiring to the modules can provide us with enough information to gain diagnostic direction. At that point, we can use our available tooling to determine the root cause of the problem. Topics Include: • Understanding common automotive networks and where to get help if we don’t understand them • Discuss OE and aftermarket scan tool communication benefits and challenges • Learn how to develop a logical diagnostic approach using service information and our own tooling • Understand diagnosis through communication related case studies

This eight hour course trains technicians to develop a diagnostic process and apply available tools to solve engine misfire issues. Understanding how the monitors work and identifying the presence and location of the misfire is key to the diagnosis. Both foundation and advanced testing techniques will also be covered. Topics include: • Create a repeatable diagnostic process • Understand misfire detection and monitor operation • Familiarize technicians how to best utilize mechanical test tools for misfire diagnosis • Learn how to decode and utilize scan tool data • Find out how to utilize oscilloscope test data for misfires • Discover how fuel system tests relate to misfire issues